Daniel Alexander Samson

• PhD
• University of Melbourne

This research examines the importance and effectiveness of digitalization for performance improvement in the food industry. Following an exploratory-empirical approach, we surveyed 208 practitioners from different food organizations in Australia to assess their level of digital technology adoption and performance variation. We utilized multivariate...

This study aims to investigate the relationship between resilience development and digital transformation (DT) and its effect on food supply chain (FSC) performance. A survey of 208 practitioners in the Australian FSC was conducted, and the collected data was analyzed using multivariate data analysis techniques. Findings suggest a positive impact o...

Purpose This study aims to explore the relationship between digital transformation and resilience development in the Australian food supply chain (FSC), and identify the contribution of digital technologies to it using the dynamic capabilities theory as theoretical lens. Design/methodology/approach For that, a mixed-method approach was used. It co...

Construction practice is rooted in project-based thinking as organisations use temporary teams to create one-off products in response to unique and changeable site conditions. As a result, product platforms have begun to emerge in construction. However, the introduction of broader, platform-based business models promises fundamental and holistic c...

Digital transformation (DT) is a complex, socio-technical, strategic, and often radical change influenced by various aspects, among which non-technological, organizational factors play significant roles. The literature on DT enablers suggests sensitivity to the organizational context, especially to the technology intensity of companies. This articl...

The recent and large number of Industry 4.0 (I4.0) publications, along with various levels of maturity in practical implementations, make it prone to myths. The objective of this paper is two-fold. First, we aimed at identifying the myths and facts related to I4.0 implementation. Second, we examined their pervasiveness between organisations with di...

This paper aims at examining the role played by Industry 4.0 (I4.0) on the relationship between knowledge management (KM) practices (i.e., knowledge acquisition, knowledge dissemination, and responsiveness to knowledge) and innovation performance (represented by process and product innovation). For that, 153 practitioners from manufacturing firms i...

In the manufacturing of modules off-site, steel fabrication often comes with many challenges, including supply chain reliability and clarity, the need for efficient production at both the steel producer and the modular builder end, and the flexibility for customisation. This project looked for new methods of efficient production and new ways of co...

Purpose Healthcare supply chains (HSCs) have been adopting Industry 4.0 (I4.0) as a means to boost their resilience. The first objective of this study is to identify the effect of contextual variables of HSCs on resilience development and I4.0 adoption. Second, the paper examines the pervasiveness of the relationship between resilience and I4.0 acr...

We propose a method to collect data on user requirements of medical equipment shared by different users and services, relate those requirements with the equipment's technical features, and rank the most important features to be considered when procuring the equipment, leading to more effective procurement decision making. Our method is structured i...

Through a dynamic capability lens, we investigate the activities of non-executive directors (NEDs) of Anglo-American one-tiered corporate boards. We hypothesize that their perceptions of their own efficacy and of their duties rooted in resource dependence theory are motivators for dynamic capability relevant activities - activities that may be ante...

Following the COVID-19 pandemic, organisations globally have realised the need to be more resilient than ever before against operational and fraud risks. While numerous studies have highlighted the role of Information and Communication Technology (ICT) in enabling supply chain resilience against operational risks, very few studies have explored ICT...

Descriptions of resilient performance in healthcare services usually emphasize the role of skills and knowledge of caregivers. At the same time, the human factors discipline often frames digital technologies as sources of brittleness. In this paper, we explore the upside of digital technologies derived from Healthcare 4.0 (H4.0) in terms of their c...

The concept of the circular economy has acquired importance in the academic world. The corporate firms and governments believe that the pressure on the environment can be reduced by implementing the circular economic system. The switching of a linear economy to a circular economy requires to build new business models that overcome the limitations o...

Board director independence is critical to achieving and maintaining control to address the agency theory–based issue of interest misalignment between the principal (the organization) and the executives (agent). However, theoretical and empirical research and strategic risk considerations have brought into question the role or relevance that direct...

The objective of this paper is two-fold. First, it aims at empirically validating bundles of Lean Automation (LA) practices and principles. Second, it verifies their impact on operational performance improvement. For that, we surveyed 110 manufacturers who have been concomitantly implementing Lean Production (LP) and Industry 4.0 (I4.0). The collec...

As project teams become more global and culturally diverse, it is important for project managers to understand how various project management practices are implemented in different countries. We use hierarchical linear modelling to explore variation in project management practices among seven countries using GLOBE dimensions of these countries to u...

Research Findings - Digital Transformation in Australian Property Industry Link: https://www.pexa.com.au/images/uploads/page_parts/Pdfs/U_Melbourne_Research_findings_Digital_Transformation_in_Australian_Property_Industry.pdf

This paper extends exploratory research on the contribution of knowledge and innovation management (KIM) to innovation and sustainability activities across a number of small to medium size Australian food and beverage exporters in Australia, as part of a longitudinal research study. Recent trends in sustainable supply chain management (SSCM) in glo...

This qualitative research examined the relationship between knowledge management (KM) and systematic innovation capability in 16 Australian manufacturing and service organizations that exhibited both successful innovation and robust KM practices. A review of the literature indicated a number of areas where KM enhances and supports innovation capabi...

Competitive advantage in today's advanced economies is driven by innovation and the ability to manage ever-increasing forms of knowledge on a sustained basis. Knowledge-intensive industries compete primarily on their capacity to innovate and thrive on cutting-edge knowledge, which drives both research and innovation. Knowledge-intensive organizatio...

This qualitative research examined the relationship between knowledge management (KM) and systematic innovation capability in 16 Australian manufacturing and service organizations that exhibited both successful innovation and robust KM practices. A review of the literature indicated a number of areas where KM enhances and supports innovation capabi...

Supply chain design is a complex and relatively poorly structured process, involving choosing many decisional parameters and it usually requires consideration of numerous sources of uncertainty. Many conventional processes of supply chain design involve taking a deterministic approach, using point estimates, on important measures of supply chain ef...

Decisions made by people at work often have outcomes for their employer (sales, costs, profits) and for themselves personally (career progression, bonus), which are not perfectly aligned across the choice options. When such misalignment exists, decision-makers at all levels in organizations must evaluate choices in terms of conflicting outcomes acr...

Studies have emphasised the importance of a strong relationship between a client and vendor to ensure positive IT Outsourcing (ITO) outcomes. To measure and assess this relationship strength, a construct known as Relationship Quality (ReQ) has been widely used in the ITO context. However, recent studies have highlighted the inconsistent and even co...

Purpose The purpose of this paper is to link crowdsourcing, operations management (OM) and project management (PM). The study demonstrates how crowdsourcing as an open innovation mechanism is operationalised within a complex PM context. Specifically, the study seeks to understand how crowdsourcing as a novel form of OM improves key outcomes. Desig...

Recent IT Outsourcing (ITO) studies have highlighted the importance of a construct known as the Psychological Contract (PC) and its impact over the outcome of ITO agreements. However, there is still a lack of a consolidated view on the subject matter. To address this matter, we conducted a systematic review and analysis on the PC within ITO studies...

In our paper, we develop a conceptual model that investigates the innovation orientation, capabilities and practices, in the shipping sector. We examine a number of intertwined shipping management components and innovation management perspectives, considering both the firm-level diversity and sectoral regularities, so as to survey shipping companie...

Good outsourcing relationships go beyond just adhering to the contractual obligations and the completion of the project. Unspoken promises and unwritten obligations forged between a client and vendor must also be kept to ensure healthy relationships are maintained. However, these non-contractual aspects of an ITO agreement are hard to define and th...

This study involved a series of case studies that were combined with an extensive literature review to frame and construct a large-scale survey, measuring systematic innovation capability, and innovation performance (IP). Previous literature is quite fragmented with little inherent cohesion. Relatively few truly holistic studies have been done, esp...

Many organizations have introduced various ICT-enabled innovations to improve economic, environmental and social performance. The Open Food Network (OFN) is an example of ICT-enabled innovation that has the potential to enhance the sustainability of regional food supply chain by improving farmers access to local and regional markets and consumers a...

This qualitative research examined the relationship between knowledge management (KM) and systematic innovation capability in 16 Australian manufacturing and service organizations that exhibited both successful innovation and robust KM practices. A review of the literature indicated a number of areas where KM enhances and supports innovation capabi...

Many organizations have introduced various ICT-enabled innovations to improve economic, environmental and social performance. The Open Food Network (OFN) is an example of an ICT-enabled innovation that has the potential to enhance the sustainability of regional food supply chain by improving farmers' access to local and regional markets and consume...

This study investigated the extent to which knowledge management (KM) and innovation management (IM) practices differ across the manufacturing and services sectors. An extensive review of the literature was conducted, followed by the application of a theoretical model and quantitative analysis of a comprehensive survey of 1141 Australian managers....

In a globalised economy, the choices managers make often entail far-reaching consequences for societal stakeholders and the natural environment. Prior research on business sustainability analyses firm responses to social and environmental issues at the organisational level by linking environmental or social responsibility practices to economic outc...

This paper reports on the results of a comparative case study of innovation capability in Australian manufacturing companies. Following a review of the salient literature in the field, six case studies were undertaken with organisations having a degree of variance across company size, ownership type and industry sector. All the cases reflected a hi...

Companies are increasingly held accountable for their environmental, social, and socio-economic impacts incurred during their operations processes. Functional level decision makers, like operations managers, see themselves confronted with increasing complexity of their professional task, including social and environmental responsibilities and the i...

In our paper, we present a theoretical framework aiming at fostering the formalization of shipping management methods used in distinct stages of the innovation process. We examine firm level, organizational and inter-organizational (maritime cluster or ecosystem level) aspects that promote systematic innovation in the shipping industry. We consider...

This research examined the extent to which knowledge and innovation management practices contribute to innovation performance. A model of Systematic Innovation Capability consisting of various building blocks of innovation and linked to innovation performance and business success framed the study. A quantitative survey of 1,579 Australian managers...

Introduction to HICCS-47 Minitrack: Knowledge Management for Innovation, Agility and Complexity Management.

Owing to global importance given to sustainability, commercial and government organizations alike are becoming aware about the need for them to implement sustainable supply chain management (SSCM) practices. These practices are mostly inter-organizational in nature, which introduce complexity due to the need for managing activities and information...

Many organisations are currently involved in implementing Sustainable Supply Chain Management (SSCM) initiatives to address societal expectations and government regulations. Implementation of these initiatives has in turn created complexity due to the involvement of collection, management, control, and monitoring of a wide range of additional infor...

Organizations worldwide are developing an awareness of the importance to adopt sustainable practices within their supply chain operations. Many forward looking organizations have even already begun implementing these practices in consultation with their supply chain partners. However, adoption of these practices is not straightforward and is report...

Purpose The aim of this study is to propose and test a model of innovation process management and to clarify the managerial strategies required to achieve it in Japanese enterprises. Design/methodology/approach The authors conducted empirical tests of the model using the data from the questionnaire surveys of Japanese companies, and an illustrativ...

This qualitative research examined the links between knowledge management (KM) and innovation in 16 Australian manufacturing and service organizations that exhibited successful innovation and robust KM practices. A review of the literature indicated the contributions of KM to systematic innovation capability. Using a multiple cross-case analysis me...

Sustainability, in recent years, has become a major concern for businesses worldwide. Many forward looking businesses have thus begun implementing sustainable supply chain management (SSCM) practices. Although there exists rich viewpoints and theoretical deliberations on the merits, enablers, and barriers of implementing SSCM practices, little disc...

Preventing the imitation of products and their underlying characteristics is a key source of competitive advantage. Isolating mechanisms, such as patents, brand name and speed to market, render an organisation's inventions imperfectly imitable by competitors, helping sustain the above‐normal returns achieved from a new product innovation. A theoret...

Competitive capabilities have been defined as a plant's actual performance relative to its competitors, with the most commonly investigated capabilities being quality, delivery, flexibility, and cost. However, most research in this realm has investigated capabilities within developed countries, and neglected the context of developing and emerging n...

This study establishes links between knowledge management (KM) and innovation performance (IP) in Australian service sector organizations. Critical success factors in KM practice that lead to IP followed an analysis of six case studies of service-based organizations and a survey of service organizations. A model of KM practices was developed and va...

Most of the world’s cities have significant traffic problems involving peak hour congestion and pollution. Information supplied to potential users via the internet and phone systems can improve transport effectiveness in two major ways. The first is to inform travellers of integrated public transport options using real time accurate information. Tr...

Purpose – This paper aims to investigate the motivations of Australian manufacturing companies for sourcing products and services from China, the results achieved and whether these lived up to expectations, related barriers and problems, and how these problems were dealt with. Design/methodology/approach – The study is based on a survey of 35 Aust...

Manufacturers are faced with growing obstacles to quality coordination and assurance, as illustrated by the recent quality failures for toy cars and pet food. The objective of this paper is to contribute insight into these obstacles based on the theoretical domain of competitive capability progression (CCP), as well as the related concept of perfor...

This research had the primary aim to conduct an international analysis of lean manufacturing practices based in theory to determine the extent these practices have been adopted and how they may influence performance. The theoretical lens of Resource-Based View was adopted to view the influence of lean practices and the implications for building a c...

This study examined the components of knowledge capability and its relationship with organizational performance. Using factor analysis on a data set from Australia, valid components were confirmed as internal, collaborative and competitive capabilities. Knowledge capabilities were found to be significantly related to both innovation outcomes and th...

This research project had the primary aim to conduct an international analysis (using data from the Global Manufacturing Research Group dataset covering 1295 plants across 22 countries) of actual lean manufacturing practices to determine the extent these practices have been adopted and how they may influence plant performance. The influence of 7 ac...

In response to the fragmentation of individuals brought on by globalization, it is important to expand the positioning of the four quadrants of public space, based on cosmopolitanism, in order to re-establish the creativity of cities. By examining cases such as that of cultural urban branding at BMW-MINI, and Montreal’s puppet theatre, which chose...

Purpose This paper aims to examine the direct and indirect effects of the use of electronic markets (e‐markets), access to online data and trading partner collaboration on operational performance. Design/methodology/approach This study involved survey data from 233 Australian firms. Data were provided by members of the Chartered Institute of Purch...

This study provides insight into the importance of national culture, investment in operations, and performance in the context of emerging Asian economies with a collectivist orientation, which are compared to industrialized Western nations with an individualist orientation. Hypotheses are developed and tested based on the cultural concept of indivi...

This study revisits and extends Rosenzweig and Roth’s competitive progression theory (CPT) and validates their findings for emerging markets. The CPT suggests that the four basic manufacturing capabilities of quality, delivery, flexibility, and cost, are acquired both cumulatively and in that sequence. In addition, each capability should increase o...

Purpose The purpose of this paper is to set out to identify key team factors associated with the fast implementation of capital projects. Although scholars theorise that project success depends as much on the effective management of project personnel as on technical management, the project literature is virtually silent on which team practices are...

This paper proposes that traditional cost-based management accounting systems (MAS) are inappropriate for controlling a manufacturing organisation's performance in cases where non-cost factors are important aspects of the firm's competitive strategy. Manufacturing organisations in Australia are under increasing pressure to increase their competitiv...

Australian based companies have increasingly sought to remain competitive by offshoring and outsourcing parts of their operations to Chinese operations. This study measured the motivations for doing so, the results achieved and whether these outcomes lived up to expectations, and related barriers and operational problems. This study reports on a su...

Efficient project execution is a key business objective in many domains and particularly so for capital projects in the process industries, but existing project management research gives little direction about how project team factors influence three important capital project outcomes: cost, schedule, and operability. After an extensive cross-disci...

Organizations require guidance on the most effective functional areas in which to invest in order to improve and sustain environmental performance. As managerial practices progress from concerns with compliance towards practices seeking competitive advantage, more theory is needed regarding the manner in which corporate strategy and operational pra...

Woolworths has recently invested in a very large distribution centre near Minchinbury in New South Wales, just near Sydney, through which it will receive, distribute and ‘move to store’ over 300,000 cases per day of many of its 20,000 items that it sells in some 700 stores. What happens at this distribution centre? In essence, thousands of pallets...

This case is of the partnership and the technology transfer between a leading Japanese company (Honda) with leading edge automotive technology, and an Indian company (Hero Motors) with a sound domestic market share and solid local reputation. Each had the potential to add significant value to the other, conditional upon their core value systems bei...

Purpose – This research paper aims to explore the relationship between ISO 9000 certification and organisational performance by developing an ISO 9000 relationship model. Design/methodology/approach – A survey instrument was used for quantitative data collection based on a global survey in collaboration with the Anderson School of Business, UCLA. A...

This present study employs case study research to investigate the conditions for successful partnership development in relatively small markets such as Australia/NZ, where the prospective partner?vendor likely serves the manufacturer's competitors as well. We find the oligopolistic nature of the supplier industry can restrict partnership developmen...

Consider the risks faced by the Malaysian oil and gas company PETRONAS. This company explores for oil and gas and then develops these assets into operating refineries and downstream petrochemical plants. In addition it operates pipelines all over the world and a large fleet of ships. Some of the risks this company faces include: When PETRONAS explo...

he fi eld of supply chain management has more recently directed its atten- tion to the role of the supply chain in both (a) impacts to the natural environment and (b) the generation of environmental performance change. This shift in our expectations for the supply chain has arisen from growing social pressure, legislative changes around packaging a...

Operations Management: An Integrated Approach provides an account of the systems, processes, people and technology that determine an organisation's strategy and success. With contributions from leading experts internationally, the text takes a comprehensive, comparative, and best-practice approach and applies this specifically to the Asia-Pacific r...

This article examines, using a case study format, companies that have attempted to introduce just-in-time, total quality management, and advanced manufacturing technologies as new manufacturing improvement initiatives. In all cases, it was found that the new systems cannot simply be placed into an organization without carefully attending to a numbe...

Purpose This study seeks to explore the moderating impact of relationship conditions existing between a customer and its suppliers on the uptake and effectiveness of the customer's environmental performance requirements (otherwise known as “green‐supply”). Design/methodology/approach The study assesses the extent to which a supplier's environmenta...