Daniel Graziotin

• PhD
• Professor (Full) at University of Hohenheim

The growing literature on affect among software developers mostly reports on the linkage between happiness, software quality, and developer productivity. Understanding happiness and unhappiness in all its components -- positive and negative emotions and moods -- is an attractive and important endeavour. Scholars in industrial and organizational psy...

Researchers are increasingly recognizing the importance of human aspects in software development and since qualitative methods are used to, in-depth, explore human behavior, we believe that studies using such techniques will become more common. Existing qualitative software engineering guidelines do not cover the full breadth of qualitative methods...

A meaningful and deep understanding of the human aspects of software engineering (SE) requires psychological constructs to be considered. Psychology theory can facilitate the systematic and sound development as well as the adoption of instruments (e.g., psychological tests, questionnaires) to assess these constructs. In particular, to ensure high q...

[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and interpersonal skills, as modern software development emphasizes collaborative work and complex team interactions. De...

Qualitative surveys are emerging as a popular research method in software engineering (SE), particularly as many aspects of the field are increasingly socio-technical and thus concerned with the subtle, social, and often ambiguous issues that are not amenable to a simple quantitative survey. While many argue that qualitative surveys play a vital ro...

This paper explores the intricate challenge of understanding and measuring software engineer behavior. More specifically, we revolve around a central question: How can we enhance our understanding of software engineer behavior? Grounded in the nuanced complexities addressed within Behavioral Software Engineering (BSE), we advocate for holistic meth...

We have conducted a qualitative psychology study to explore the experience of feeling overwhelmed in the realm of software development. Through the candid confessions of two participants who have recently faced overwhelming challenges, we have identified seven distinct categories: communication-induced, disturbance-related, organizational, variety,...

Can the right requirements boost developer satisfaction and happiness? We believe they can. In keeping with this issue’s theme, “Well-Being for Resilience: Developers Thrive,” we discuss the connection between the three keywords, well-being, resilience, and thriving. How could requirements engineering foster these qualities? While there hasn’t been...

Can the right requirements boost developer satisfaction and happiness? We believe they can. In keeping with this issue's theme, "Well-Being for Resilience: Developers Thrive," we discuss the connection between the three keywords, well-being, resilience, and thriving. How could requirements engineering foster these qualities? While there hasn't been...

We have conducted a qualitative psychology study to explore the experience of feeling overwhelmed in the realm of software development. Through the candid confessions of two participants who have recently faced overwhelming challenges, we have identified seven distinct categories: communication-induced, disturbance-related, organizational, variety,...

This paper explores the intricate challenge of understanding and measuring software engineer behavior. More specifically, we revolve around a central question: How can we enhance our understanding of software engineer behavior? Grounded in the nuanced complexities addressed within Behavioral Software Engineering (BSE), we advocate for holistic meth...

Researchers are increasingly recognizing the importance of human aspects in software development. Because qualitative methods are used to explore human behavior in‐depth, we believe that studies using such methods will become more common. Existing qualitative software engineering guidelines do not cover the full breadth of qualitative methods and t...

Context: Although software development is a human activity, Software Engineering (SE) research has focused mostly on processes and tools, making human factors underrepresented. This kind of research may be improved using knowledge from human-focused disciplines. An example of missed opportunities is how SE employs psychometric instruments. Objectiv...

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and stress among team members. With a plethora of communication channels that were identified by previous research...

Context: Citations are a key measure of scientific performance in most fields, including software engineering. However, there is limited research that studies which characteristics of articles' metadata (title, abstract, keywords, and author list) are driving citations in this field. Objective: In this study, we propose a simple theoretical model f...

In code comprehension experiments, participants are usually told at the beginning what kind of code comprehension task to expect. Describing experiment scenarios and experimental tasks will influence participants in ways that are sometimes hard to predict and control. In particular, describing or even mentioning the difficulty of a code comprehensi...

Requirements Engineering (RE) is the initial step towards building a software system. The success or failure of a software project is firmly tied to this phase, based on communication among stakeholders using natural language. The problem with natural language is that it can easily lead to different understandings if it is not expressed precisely b...

Static code analysis tools and integrated development environments present developers with quality-related software metrics, some of which are on how understandable their source code is. Software metrics influence overarching strategic decisions that impact the future of companies and the prioritization of everyday software development tasks. Sever...

Empirical Standards are natural-language models of a scientific community's expectations for a specific kind of study (e.g. a questionnaire survey). The ACM SIGSOFT Paper and Peer Review Quality Initiative generated empirical standards for research methods commonly used in software engineering. These living documents, which should be continuously r...

While being an important and often used research method, survey research has been less often discussed on a methodological level in empirical software engineering than other types of research. This chapter compiles a set of important and challenging issues in survey research based on experiences with several large-scale international surveys. The c...

Open science describes the movement of making any research artifact available to the public and includes, but is not limited to, open access, open data, and open source. While open science is becoming generally accepted as a norm in other scientific disciplines, in software engineering, we are still struggling in adapting open science to the partic...

Stress pervades our everyday life to the point of being considered the scourge of the modern industrial world. The effects of stress on knowledge workers causes, in short term, performance fluctuations, decline of concentration, bad sensorimotor coordination, and an increased error rate, while long term exposure to stress leads to issues such as di...

Peer review in software engineering is considered, same as for other disciplines, to be a key element of the research process, yet it is often perceived as not to work fully well. To understand the pains and gains in the peer review system, we ran a survey with open and closed questions with the authors and PC members of ICSE 2014/2015/2016. We rec...

Software engineering methodologies rely on version control systems such as git to store source code artifacts and manage changes to the codebase. Pull requests include chunks of source code, history of changes, log messages around a proposed change of the mainstream codebase, and much discussion on whether to integrate such changes or not. A better...

A number of qualitative studies find that team leadership is one essential success factor for evolving into a mature agile team. One such qualitative study suggests the 9-Factor Theory of Scrum Master roles, which claims that the Scrum Master performs a set of 9 leadership roles which are transferred to the team over time [14].

A number of qualitative studies find that team leadership is one essential success factor for evolving into a mature agile team. One such qualitative study suggests the 9-Factor Theory of Scrum Master roles, which claims that the Scrum Master performs a set of 9 leadership roles which are transferred to the team over time (Spiegler et al., 2019). W...

Advances in artificial intelligence have renewed interest in conversational agents. Additionally to software developers, today all kinds of employees show interest in new technologies and their possible applications for customers. German insurance companies generally are interested in improving their customer service and digitizing their business p...

While being an important and often used research method, survey research has been less often discussed on a methodological level in empirical software engineering than other types of research. This chapter compiles a set of important and challenging issues in survey research based on experiences with several large-scale international surveys. The c...

Software companies and startups often follow the idea of flourishing happiness among developers. Perks, playground rooms, free breakfast, remote office options, sports facilities near the companies, company retreats, you name it. The rationale is that happy developers should be more productive and also retained.

Software companies and startups often follow the idea of flourishing happiness among developers. Perks, playground rooms, free breakfast, remote office options, sports facilities near the companies, company retreats, you name it. The rationale is that happy developers should be more productive and also retained. But is it the case that happy softwa...

Open science describes the movement of making any research artefact available to the public and includes, but is not limited to, open access, open data, or open source. While open science is becoming generally accepted as a norm in other scientific disciplines, in software engineering, we are still struggling in adapting open science to the particu...

Background Assessing a software engineer’s ability to solve algorithmic programming tasks has been an essential part of technical interviews at some of the most successful technology companies for several years now. We do not know to what extent individual characteristics, such as personality or programming experience, predict the performance in su...

No formal investigations have been conducted into the efficacy or potential influence of reviewer recommendations on editorial decisions, and the impact of this on the expectations and behaviour of authors, reviewers and journal editors. This article addresses key questions about this critical aspect of the peer review submission process. We sugges...

This document aims to agree on a broad, international strategy for the implementation of open scholarship that meets the needs of different national and regional communities but works globally.Scholarly research can be idealised as an inspirational process for advancing our collective knowledge to the benefit of all humankind. However, current rese...

Advances in artificial intelligence have renewed interest in conversational agents. So-called chatbots have reached maturity for industrial applications. German insurance companies are interested in improving their customer service and digitizing their business processes. In this work we investigate the potential use of conversational agents in ins...

The increasing popularity of JavaScript has led to a variety of JavaScript frameworks that aim to help developers to address programming tasks. However, the number of JavaScript frameworks has risen rapidly to thousands of versions. It is challenging for practitioners to identify the frameworks that best fit their needs and to develop new ones whic...

Safety analysis is a predominant activity in developing safety-critical systems. It is a highly cooperative task among multiple functional departments due to the increasingly sophisticated safety-critical systems and close-knit development processes. Communication occurs pervasively. Effective communication channels among multiple functional depart...

Context: Safety analysis is a predominant activity in developing safety-critical systems. It is a highly cooperative task among multiple functional departments due to increasingly sophisticated safety-critical systems and close-knit development processes. Communication occurs pervasively. Motivation: Effective communication channels among multiple...

Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear understanding of which communication channels stakeholders in open-source projects use. In this study, we fill...

Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear understanding of which communication channels stakeholders in open-source projects use. In this study, we fill...

Peer review of research articles is a core part of our scholarly communication system. In spite of its importance, the status and purpose of peer review is often contested. What is its role in our modern digital research and communications infrastructure? Does it perform to the high standards with which it is generally regarded? Studies of peer rev...

Context:Pre-publication peer review of scientific articles is considered a key element of the research process in software engineering, yet it is often perceived as not to work fully well. Objective:We aim at understanding the perceptions of and attitudes towards peer review of authors and reviewers at one of software engineering’s most prestigious...

Peer review of research articles is a core part of our scholarly communication system. In spite of its importance, the status and purpose of peer review is often contested. What is its role in our modern digital research and communications infrastructure? Does it perform to the high standards with which it is generally regarded? Studies of peer rev...

The growing literature on affect among software developers mostly reports on the linkage between happiness, software quality, and developer productivity. Understanding happiness and unhappiness in all its components -- positive and negative emotions and moods -- is an attractive and important endeavor. Scholars in industrial and organizational psyc...

Context: Pre-publication peer review of scientific articles is considered a key element of the research process in software engineering, yet it is often perceived as not to work fully well. Objective: We aim at understanding the perceptions of and attitudes towards peer review of authors and reviewers at one of software engineering's most prestigio...

The happy-productive worker thesis states that happy workers are more productive. Recent research in software engineering supports the thesis, and the ideal of flourishing happiness among software developers is often expressed among industry practitioners. However, the literature suggests that a cost-effective way to foster happiness and productivi...

The happy-productive worker thesis states that happy workers are more productive. Recent research in software engineering supports the thesis, and the ideal of flourishing happiness among software developers is often expressed among industry practitioners. However, the literature suggests that a cost-effective way to foster happiness and productivi...

Software development is intellectual, based on collaboration, and performed in a highly demanding economic market. As such, it is dominated by time pressure, stress, and emotional trauma. While studies of affect are emerging and rising in software engineering research, stress has yet to find its place in the literature despite that it is highly rel...

The proliferating literature on the affect of software developers consists mostly of studies investigating the linkage between happiness, software quality, and developers' productivity. Understanding the positive side of happiness - positive emotions and moods - is an attractive and important endeavour. Yet, scholars in industrial and organizationa...

Recent research in software engineering supports the "happy-productive" thesis, and the desire of flourishing happiness among programmers is often expressed by industry practitioners. Recent literature has suggested that a cost-effective way to foster happiness and productivity among workers could be to limit unhappiness of developers due to its ne...

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining and qualitative coding, and analyze 6,996 papers from Scopus. We find that the roots of sentiment analysis are...

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining and qualitative coding, and analyze 6,996 papers from Scopus. We find that the roots of sentiment analysis are...

Large-scale simulations play a central role in science and the industry. Several challenges occur when building simulation software, because simulations require complex software developed in a dynamical construction process. That is why simulation software engineering (SSE) is emerging lately as a research focus. The dichotomous trade-off between e...

Similar to other industries, the software engineering domain is plagued by psychological diseases such as burnout, which lead developers to lose interest, exhibit lower activity and/or feel powerless. Prevention is essential for such diseases, which in turn requires early identification of symptoms. The emotional dimensions of Valence, Arousal and...

Context: The increasing popularity of JavaScript (JS) has lead to a variety of frameworks that aim to help developers to address programming tasks. However, the number of JS Frameworks (JSF) has risen rapidly to thousands and more. It is difficult for practitioners to identify the frameworks that best fit to their needs and to develop new framework...

Modern software methodologies, e.g., agile and continuous integration and deployment, rely on frequent feedback loops to respond to sudden changes. Improvements to feedback, development activities, and quality rely on information needs. We found a lack of understanding on the information needs of software engineers when the software quality is the...

Similar to other industries, the software engineering domain is plagued by psychological diseases such as burnout, which lead developers to lose interest, exhibit lower activity and/or feel powerless. Prevention is essential for such diseases, which in turn requires early identification of symptoms. The emotional dimensions of Valence, Arousal and...

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform better". More specifically, affects-emotions and moods-have an impact on cognitive activities and the working...

It is well acknowledged that innovation is a key success factor in mobile service domain. Having creative ideas is the first critical step in the innovation process. Many studies suggest that customers are a valuable source of creative ideas. However, the literature also shows that adults may be constrained by existing technology frames, which are...

Affects---emotions and moods---have an impact on cognitive processing activities and the working performance of individuals. It has been established that software development tasks are undertaken through cognitive processing activities. Therefore, we have proposed to employ psychology theory and measurements in software engineering (SE) research. W...

Affects---emotions and moods---have an impact on cognitive processing activities and the working performance of individuals. Development tasks are undertaken through cognitive processing activities. Yet, software engineering research lacks theory on affects in software development. In this paper, we report an interpretive study aimed to broaden our...

The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities, and that affects have a deep influence on cognitive activities, software engineering research lacks an underst...

Software engineering (SE) research lacks theory and methodologies for addressing human aspects in software development. Development tasks are undertaken through cognitive processing activities. Affects (emotions, moods, and feelings) have a linkage to cognitive processing activities and the productivity of individuals. SE research needs to incorpor...

Access to the work of others is something that is too often taken for granted, yet problematic and difficult to be obtained unless someone pays for it. Green and gold open access are claimed to be a solution to this problem. While open access is gaining momentum in some fields, there is a limited and seasoned knowledge about self-archiving in compu...

The Journal of Open Research Software (JORS) is an open access journal, which publishes peer reviewed software papers. Software papers describe open source software for research with high reuse potential. The authors publishing in the journal are awarded for opening up software with a peer reviewed journal article. This article is an author-based r...

Access to the work of others is something that is too often taken for granted, yet problematic and difficult to be obtained unless someone pays for it. Green and gold open access are claimed to be a solution to this problem. While open access is gaining momentum in some fields, there is a limited and seasoned knowledge about self-archiving in compu...

Studies show that software developers' happiness pays off when it comes to productivity.

This article is a contribution towards an understanding of open access (OA) publishing. It proposes an analysis framework of 18 core attributes, divided into the areas of bibliographic information, activity metrics, economics, accessibility, and predatory issues. The framework has been employed in a systematic analysis of 30 OA journals in software...

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been verified in software engineering research, which faces an additional challenge in comparison to more tradition...

This report summarizes the presentations and discussions on the research activities presented at XP 2014, the 15th International Conference on Agile Processes in Software Engineering and Extreme Programming, which was held May 26-30, 2014 in Rome, Italy. XP conferences are major supporters of the agile vision of software developers, the related mul...

This report summarizes the presentations and discussions that happened at PROFES 2013, the 14th International Conference on Product- Focused Software Process Improvement, which was held June 12-14, 2013 in Paphos, Cyprus. The main theme of PROFES is software process improvement (SPI) motivated by product, process, and service quality needs. PROFES...

As opposed to more mature subjects, software engineering lacks general theories that establish its foundations as a discipline. The Essence Theory of software engineering (Essence) has been proposed by the Software Engineering Methods and Theory (SEMAT) initiative. The goal of Essence is to develop a theoretically sound basis for software engineeri...

Group brainstorming is a well-known idea generation technique, which plays a key role in software development processes. Despite this, the relevant literature has had little to offer in advancing our understanding of the effectiveness of group brainstorming sessions. In this paper we present a research-in-progress on brainstorming while walking, wh...

Group brainstorming is a well-known idea generation technique, which plays a key role in software development processes. Despite this, the relevant literature has had little to offer in advancing our understanding of the effectiveness of group brainstorming sessions. In this paper we present a research-in-progress on brainstorming while walking, wh...

The "Essence Theory of Software Engineering" was recently published with the aim to develop a theoretically sound basis for software engineering practice and its wide adoption by industry and academia. Essence defines a kernel of widely agreed elements, namely alphas. Alphas can be in certain states and are categorized in areas of concern. However,...

For decades now, it has been claimed that a way to improve software developers’ productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have attempted to verify the claim. Development tasks are undertaken through cognitive processing abilities. Affective sta...