Dana Sensuse

University of Indonesia | UI · Faculty of Computer Science

Enterprise Architecture (EA) plays an important role as an enabler of digital transformation with strategic objectives, especially in digital government initiatives. Despite its potential, EA implementation in the public sector faces challenges such as complex organizational structures, diverse stakeholder interests, and regulatory constraints. Thi...

This study investigates functionalities on social media platforms that promote effective knowledge sharing, focusing on information quality and user engagement. A systematic literature review (SLR) was conducted to analyze relevant research. The findings reveal that functionalities like content creation and curation tools, user interaction and feed...

Currently the use of cash payments is starting to change to a simpler payment method to non-cash transactions, it is supported by digital payment technology that is developing very quickly. One of the payment methods that can be used through smartphones is using QR codes as a way of payment. Using a qualitative approach, this study aims to analyze...

It is well-recognized that the availability of public transportation has a significant impact on urban transportation networks. In Indonesia, the government is still having difficulties to establish a reliable public transportation system. One important aspect that can be utilized in establishing a reliable public transportation system is to utiliz...

The human factor, as the weakest link, is a fundamental issue that creates threats and vulnerabilities in cybersecurity implementation. However, the management of human factors has not been addressed comprehensively because it has not fully positioned individuals as integral members of the organization in building a cybersecurity culture. This stud...

In an organizational context, effective knowledge sharing can provide significant benefits to the organization. Efficient knowledge sharing can enhance the quality of individuals, thereby automatically improving the overall quality and performance of the organization. This process is particularly suitable for companies engaged in activities requiri...

To improve the quality of case handling administration, the Indonesian National Police (Polri) has implemented a technology-based platform, a Case Management System (CMS). This study employs the UTAUT model to examine the factors influencing the interest of Polri investigators in using the CMS. Data were collected through an online survey distribut...

The mobile health market is expected to continue to grow that will make it harder for mobile application developer to compete. One of the most popular types of mobile health application is health and fitness applications. This application aims to modify user behavior; therefore, it requires user to use the system continuously in relatively longer p...

Motor XYZ mengeluarkan inovasi rangka motor yang diperkenalkan pada tahun 2019. Sekitar Agustus 2023, beredar rumor di media sosial yang menyatakan bahwa rangka tersebut mengalami karat, korosi, dan retak, menyebabkan kekhawatiran di kalangan masyarakat yang tentunya hal ini berpotensi merugikan reputasi merek XYZ. Sasaran utama dari studi ini adal...

The integration of MOOCs into Course and Training Institutions represents a profound shift in the landscape of education delivery and reception. Despite the substantial potential benefits of MOOCs, the adoption process is intricate. This research delves into the essential factors influencing adoption decisions and explores the unique challenges con...

The development of tourism village websites aims to promote the potential of tourism villages in Indonesia. However, the increasing use of social media has reduced the intensity of websites being used. This research aims to determine whether the tourism village websites still influence tourists to visit the tourism village and whether it is relevan...

Data quality issues are still a challenge in data migration. Existing methods mainly focus on technical issues. However, the problem of data quality is not only a technical problem, but the main one is the non-technical aspect. This paper aims to identify the role of data governance in the data migration process. The qualitative research method use...

The cognitive aspect is crucial in developing interactive and adaptive systems, including learning management systems (LMS). By understanding human cognitive processes, developers can create adaptive systems that are sustainably used by targeted users. Cognitive traits need to be explored to become part of the user model, especially especially to d...

Background: Amidst a rapidly evolving digital landscape that accelerates the flow of information, higher education institutions face the unique challenge of managing vast and dynamic knowledge resources. This research delves into the motivations and innovative solutions for developing Knowledge Management Systems (KMS), which is key to optimizing k...

In the current competitive business landscape, having knowledge is crucial for gaining a competitive advantage, particularly in service-oriented firms where it significantly enhances organizational capabilities. However, effectively implementing knowledge management presents challenges for companies, as demonstrated by PT XYZ. The main challenges f...

In the business world, Knowledge Management (KM) is increasingly recognized as a crucial factor for organizational success, especially within consulting firms. This research investigates the Critical Success Factors (CSFs) necessary for the effective implementation of KM in consulting firms. Faced with the complexities and challenges of a dynamic b...

The impact of Industry 4.0 on the Indonesian stock market, with a special focus on PT XYZ. PT XYZ has experienced a significant surge in individual investors, particularly from the younger generation, who are technologically savvy and prefer the stock exchange as an investment method. This paper discusses the critical role of the Market Development...

The competitive landscape of modern organizations relies on efficient knowledge utilization and management, underscoring the crucial role of knowledge capture in effective Knowledge Management (KM). This study explores the relationship between knowledge capture, organizational agility, and employee proficiency within KM, pinpointing critical gaps i...

The use of modern digital technologies contributes to small-scale dairy farmers enhancing their business processes, increasing productivity, and addressing challenges related to sustainability. Small-scale dairy farmers are the ones most left behind in the process of implementing information technology. Therefore, there is a need to implement infor...

Along with the rapid development of information technology, Digital Transformation (DT) has become a part of everyday life. The COVID-19 pandemic has triggered the occurrence of DT at every level of society in the daily use of technology. However, the implementation of DT is very slow and inefficient and even becomes a problem for employees and the...

This research aims to investigate aspects of knowledge management in smallholder dairy farming, focusing on four primary objectives: understanding the existing knowledge management processes, identifying the necessary knowledge for management, exploring the dominant knowledge management processes and the factors influencing them, and assessing the...

This study investigates the implementation of e-government initiatives in Indonesia, specifically focusing on the MyASN application designed for civil servants. Despite the introduction of MyASN, challenges persist in terms of user acceptance, and its complete utilization among civil servants throughout Indonesia is yet to be achieved. The primary...

Logistics companies in the world started to shift from traditional logistics business models to E-Logistics business models that benefited digitalization and Information Communication Technology. For the successful implementation of a system that implemented e-logistics, the success factors for adopting e-logistics needed to be studied in order to...

Although there have been reviews of research in cybersecurity, there has yet to be an identification of the information systems approach used. This study aims to identify the trends in the information systems approach used in cybersecurity. The research is designed as a systematic literature review (SLR) with grouping based on cybersecurity functio...

It is critical to do research on the concept of Smart Sustainable Urban Development and its implementation. This is primarily important to support the urban future and urban governance in Nusantara Capital City, Indonesia, and the relation to the concept of urban sustainability and smart city. This research is aimed to analyse the implementation of...

Open innovation is a concept of collaboration of ideas, knowledge, and resources that originates from within the organization and involves external organizations. University-industry collaboration is a factor driving innovation and competitiveness. Most research on interactions between universities and industry concentrated on the industrial side m...

Artificial Intelligence (AI) integration has been the goal in many industries, including in the software development industry. One example of this integration comes in the form of integrating AI in the Software Development Lifecycle (SDLC). To date, the difficulties of incorporating AI-based tools into particular phases of SDLC have not received mu...

Moving the capital of Indonesia from the Jakarta area to the island of Kalimantan is an inevitable necessity due to economic, political, socio-cultural and environmental factors, which require other areas of the archipelago to be developed. It has been decided that the green city and smart city concepts will be applied in the development of the new...

E-commerce users in Indonesia continue to increase along with advances in digitalization. This causes a trend to occur where many offline shop entrepreneurs are responding to changes in consumer behavior by creating online shopping applications to maintain the existence of their business to be consistent with time progress. The purpose of this rese...

Cyberattacks continue to pose significant threats and damages across a wide range of sectors. The main problem that causes this lies in the misinterpretation of the implementation of cybersecurity frameworks, as they often rely too much on technology as the primary solution and neglect human factors, resulting in their implementation not being agil...

Many organizations face significant challenges in implementing Knowledge Management (KM) during and after a pandemic. In the pandemic era, KM can be used to boost organizational resilience against pandemic-related disruptions. Using KM during a pandemic will assist organizations in maintaining operations and continuing to provide services to custom...

Aim/Purpose: This research aims to design a website-based group decision support system (DSS) user interface to support an integrated and sustainable waste management plan in Jagatera. The main focus of this research is to design a group DSS to help Jagatera prioritize several waste alternatives to be managed so that Jagatera can make the right dec...

Cognitive load (CL), the mental effort required to process information, plays a pivotal role in user performance and experience in various domains, particularly within computer science (CS) and information systems (IS). As technology becomes more interactive and complex, understanding and measuring CL has become increasingly important for the desig...

Technological advances in this era can support public services to serve the public more quickly and responsively. One of the electronic public services used by citizens in Indonesia is the application for a passport. After launching to the public in early 2022, the mobile app M-Paspor is still experiencing some obstacles. This study aims to get rec...

Knowledge has become a critical aspect and asset of the organization. Thus, to gain benefits from knowledge, organizations must be able to manage that knowledge effectively. One of the processes in knowledge management is knowledge sharing. An important factor in an organization that can influence knowledge sharing is organizational culture. This r...

According to Connolly's (2017) research, the context of nonprofit organizations exhibits variations when compared to commercial organizations or businesses, as supported by Zhang's (2010) study. Hence, it is imperative for both theoretical and empirical studies to contribute towards enhancing our comprehension of the strategy, implementation, and u...

Leadership style can encourage the behavior of employees in the organization. Several previous studies have shown the effect of leadership style on knowledge sharing. Nevertheless, more empirical proof is needed to show the various leadership style’ moderation effect. We conduct a literature review to analyze the determinants of knowledge sharing a...

This study aims to determine the maturity level of knowledge sharing and recommendations to increase the maturity level in Telco organizations, especially in the territory area of PT ABC. This research uses KSM2 (Knowledge Sharing Maturity Model) to determine its maturity level into five stages, namely no KS level, project level, department level,...

This article describes the architecture of software services that provide registration of small boat data to build maritime safety. The proposed system architecture which so-called SIMKAPEL aims to support small boat registration for maritime safety. It is developed from a conventional service-oriented architecture (SOA) with an open standard for d...

Information systems research for non-profit organizations is an opportunity to make a contribution to the field of information systems, the adoption of information systems in this field is relatively tedious and there are few studies that examine this area; consequently, there are several research gaps in the domain of non-profit organizations that...

Purpose This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks such as NIST Cybersecurity Framework and ISO 27001. Smart government is defined as the government administration sector of CII due to its similarity as a core of smar...

The evaluation of JDIH platform's user acceptance in accessing legal documentation and information has not been conducted, resulting in an average visitation rate of only 15%. The objective of this study is to identify the factors that influence user acceptance of the JDIH platform and provide recommendations for enhancing visitor traffic to the JD...

Knowledge is a substantial factor in an organization, therefore successful implementation of Knowledge Management (KM) or Knowledge Management System (KMS) is important thing for many organizations. This applies for both for large companies, as well as for companies categorized as Small Medium Enterprise (SME). How each companies find solution to d...

General election is one of the crucial moments for a democratic country, e.g., Indonesia. Good election preparation can increase people's participation in the general election. In this study, we conduct a sentiment analysis of Indonesian public opinion on the upcoming 2024 election using Twitter data and IndoBERT model. This study is aimed at helpi...

Monitoring the movement of boats in shallow waters requires a real-time monitoring system. However, for small-size wooden boats, they are still monitored manually, and data is unavailable in real time, which makes it difficult to effectively monitor them. The integration of IoT platforms with the boat monitoring system is a challenging task, especi...

Bank XYZ is one of the biggest banks in Indonesia. It has IT Service Desk function under Information Technology Division that specifically handles complaints or problems related to IT. Knowledge management in IT service desk can help to increase the availability of information and knowledge for the IT service desk team who must provide explanations...

Sektor pertanian di Indonesia merupakan sektor penting untuk perekonomian dan stabilitas negara. Data dan informasi terkait komoditas pertanian dianggap penting oleh pemerintah yang dibuktikan dengan peraturan pemerintah yang mengatur permasalahan tersebut. Walau dianggap penting, namun masih terdapat masalah pada data pertanian, seperti tidak tepa...

Small fishing and traditional wooden boats have been existed since long time ago in Indonesia that has a large number of islands. They provide public transportation and most people of near the coast’s common daily activities of working at sea as a fisherman. They are mostly made traditionally by a kind of wood that available in the country. Even th...

Background: Gamification is a trend that has emerged with the growth of e-commerce. Given the wide range of human characteristics, determining which gamification elements perform well and what impact those gamification elements have can be challenging. Objective: This study aims to conduct a systematic literature review to broadly review the impa...

Purpose The application of knowledge management (KM) in government agencies is one strategy to deal with government problems effectively and efficiently. This study aims to identify KM readiness critical success factors (CSFs), measure the level of readiness for KM implementation, identify improvement initiatives and develop KM readiness models for...

Many of the challenges that organizations face during the COVID-19 pandemic are how to effectively share, and manage access, acquisition, and storage of knowledge in their individuals, teams, and the organization as a whole. It is important for organizations to respond to new global risks and catastrophic extra-organizational events and crises such...

Innovation in the small-medium industries (SMI) sector, which has limited human resources, requires collaboration with academic researchers. Thus, SMI needs an appropriate search tool to find a suitable researcher. Since the skill classification of researchers arranged in an academic environment is very formal and hierarchical, it tend to be challe...

Open Government Data (OGD) has grown exponentially in the last few years and has served as the bedrock of a data-driven nation. OGD helps government promotes transparency and foster innovation throughout the nation. As Indonesia promulgated Satu Data Indonesia (SDI) policy in 2019, the country faces challenges in implementing SDI. Using a systemati...

In developing the e-commerce business in Indonesia, e-commerce companies must maintain customer satisfaction. In the e-commerce company, customer satisfaction can see from the ratings given by consumers. This research aims to find factors influencing consumers in providing ratings to improve services. The company’s current condition does not know t...

Knowledge management can help organizations to improve their performance. Many studies show that knowledge management impacts organizational performance. Human capital is considered a mediating role in knowledge management's impact on organizational performance, but it is still blurred, and only a few studies are related to this issue. Moreover, va...

The Criminal Code Bill, also known as Rancangan Kitab Undang-undang Hukum Pidana (RKUHP), passed in the House of Representatives (DPR) on December 6, 2022, is being debated because several issues need to be fixed. Therefore, research was conducted to determine the public's reaction to the ratification of the Criminal Code Bill by analyzing Twitter...

The adoption and implementation of e-government is a necessity for governments in developing countries. However, there are many barrier factors faced in its implementation. At the same time, there are also driver factors that can support it. We used the guidelines of Preferred Reporting Items for Systematic Reviews and Meta-analysis (PRISMA) to ide...

Badan Meteorologi, Klimatologi, dan Geofisika (BMKG) is the weather agency in Indonesia. It has One-Gate Integrated Service Application, also known as Pelayanan Terpadu Satu Pintu (PTSP) BMKG Application, which is a web-based e-commerce concept application. Its goal is to provide users with information and services related to Meteorology, Climato...

As the Supervisory Institution in Statistics, Badan Pusat Statistik (BPS) launched an integrated information system (IS) to exercise the Open Government Data (OGD) initiative and to impose the One Data Policy Act. Albeit challenges arise, BPS manages to provide more than 120 thousand publicly accessible datasets. With the success of OGD, many schol...

Jakarta Kini (JAKI) is a super-app developed by Jakarta Smart City that offers a one-stop service to help citizens connect and communicate with the Government. It is undeniable that the use of mobile applications can indeed facilitate people's activities, but on the other hand, it also poses risks and raises concerns in terms of privacy. The purpos...

p class="Abstrak">Penelitian ini bertujuan untuk mengevaluasi salah satu aplikasi e-government pada instansi Badan Kepegawaian Negara (BKN) yaitu aplikasi SSCASN (Sistem Seleksi Calon Aparatur Sipil Negara) yang digunakan pada proses pendaftaran seleksi Aparatur Sipil Negara (ASN). Berdasarkan ulasan dari media sosial masih terdapat permasalahan pa...

As a newly built city and the new capital of Indonesia, Ibu Kota Nusantara (IKN), is expected to become known worldwide as an economic driver, a symbol of national identity, and a sustainable city. As the nation’s capital, IKN will become the location for running central government activities and hosting representatives of foreign countries and int...

The knowledge management system is information technology to support knowledge management activities in an organization. Defining KMS features in government institutions can be conducted by identifying the KM process is represented by some indicators. Many studies have been done in developing the KM system in various sectors. However, research on t...

Purpose Study on knowledge-based systems for scientific publications is growing very broadly. However, most of these studies do not explicitly discuss the knowledge management (KM) component as knowledge management system (KMS) implementation. This background causes academic institutions to face challenges in developing KMS to support scholarly pub...

The WHO report on maternal mortality showed that although the number of maternal mortality had dropped, many women still died from preventable causes related to pregnancy and childbirth, most of whom lived in low-and lower-middle-income countries. Maternal deaths can be caused by complications during pregnancy, childbirth, and postpartum. There are...

Background: Information security is essential for organisations, hence the risk assessment. Information security risk assessment (ISRA) identifies, assesses, and prioritizes risks according to organisational goals. Previous studies have analysed and discussed information security risk assessment. Therefore, it is necessary to understand the models...

Globally, the number of transactions made through mobile devices continued to increase and reach high numbers. Besides, the rapid development of technology also offers a new technological innovation called immersive technology. This technology attracted a lot of attention from various parties to participate in developing and implementing this innov...