D. Ozkaramanli

Delft University of Technology | TU

This book is an outcome of the collective efforts of the Design Research Society (DRS) Special Interest Groups (SIGs) in Global Health, Pluriversal Design SIG, Sustainability SIG, SIGWELL and Education. We thank the DRS as well as all the members of our SIGs and all the contributing authors to this volume.

Wellbeing has become a salient issue, often on many countries’ political agendas as a priority to stimulate prosperity while safeguarding the protection of the planet. The creation of the UN 2030 Sustainable Development Goals (SDGs) involves 17 goals for health and prosperity. And yet, emerging natural and social threats such as public health crise...

This article explores the idea that democratic technology development in public governance can be enhanced by adding an experiential dimension to it. Our work is situated in the context of an appathon organized by the Dutch government to initiate the development of a Covid-19 contact-tracing application. The appathon stimulated a multifaceted debat...

This chapter introduces six insights from emotion knowledge that inform design-relevant emotion measurement. In design practice, the resulting insights can be used to stimulate creativity and to support communication within the design team, with clients and with consumers. The first three insights broaden the emotion repertoire by detailing how div...

Personal dilemmas are inspiring phenomena, which can stimulate design creativity and reflection on users’ goals and values. This paper aims to provide an overview of the main challenges involved in Dilemma-Driven Design (DDD). We first introduce three main activities performed when designing with dilemmas: Identifying dilemmas (discovery), selectin...

Designers have responsibility by the very nature of their activities; bringing new products and services into the world of the user. Recently there is also raising interest in specifically addressing social issues by deliberate design interventions. Within the University of Twente, we strive to shape this responsibility in the context of the design...

In this editorial, we present SIGWELL (the DRS Special Interest Group on Design for Wellbeing, Happiness and Health) and the papers that were part of SIGWELL's track at the DRS 2018 Conference in Limerick, Ireland.

Responding to rises in lifestyle related diseases over the last decades, we have seen a rapid increase of communication, products and systems designed to support people in adopting healthier lifestyles. Currently, the number of mHealth apps in the market is 172,000 with an average of 4 million downloads everyday (“Mobile health apps”, 2017). Commun...

Users often have conflicting concerns (i.e., dilemmas), such as ‘embracing change vs. following tradition.’ Design can resolve these dilemmas through simultaneously fulfilling conflicting user concerns. This paper proposes three abstraction levels for framing user concerns when formulating dilemmas. In a large-scale industry project, we identified...

Through my PhD project, I established a new knowledge domain that introduces an in-depth, psychology-based understanding of end-user dilemmas to Design for Experience knowledge and a set of supporting tools and methods to incorporate such dilemmas in design activities (e.g. contextual user research, re-framing design problems through dilemma priori...

This paper suggests that designers can frame user behaviour in terms of the conflicts between long-term goals and immediate desires (i.e. self-control dilemmas), and address these conflicts by facilitating the pursuit of long-term goals. A phenomenological study provided an understanding of self-control dilemmas and the strategies people use to dea...

Personal dilemmas can be valuable starting points for user-centred design. Since dilemmas prevail in everyday life, designers can identify many dilemmas relevant for a given design brief. It can therefore be a challenge to choose a target dilemma as a means to frame an appropriate problem space. To address this challenge, this paper proposes seven...

This chapter introduces six insights from emotion knowledge that support a structured approach to emotion-driven design activities. In design processes, these insights can be used to structure consumer insights, to stimulate creativity, and to support communication within the design team, with clients and with consumers. The first three insights br...

A potent way of designing for emotion is to design for concerns. However, people have multiple, and often, conflicting concerns. Such conflicts create emotional dilemmas: One may need to spend a Sunday afternoon working to meet a deadline, and at the same time, wish to attend a birthday party. In this paper, we consider conflicting concerns as a de...

Traditional design approaches stimulate the creation of products that make daily interactions more efficient, comfortable, and pleasant. In contrast, provocative design approaches, such as critical design, have a different focus: they aim to challenge the status quo through products that expose assumptions and stimulate discussion. In this paper, w...

This paper starts from the proposition that concern conflicts can be powerful starting points for user-centered design processes. Our focus is on the challenge to identify conflicting concerns that are both inspiring and relevant in the context of use, or in the users general context of life. First, three main ingredients of concern conflict experi...

This workshop is based on the proposition that concern conflicts can be powerful starting points for user-centered design processes. Concern conflicts arise when the user wants to simultaneously fulfill two concerns that require mutually exclusive choice alternatives. Imagine your alarm clock ringing in the morning. You need to attend an early morn...

The purpose of this paper is to increase our understanding of how insights in conflicting concerns can be used as an approach to design for subjective well-being. This is done through examining qualities of a conflict experience across three life domains: food, procrastination, and safe sex. Ten participants from various age groups and backgrounds...

The purpose of this paper is to introduce the concept of conflicting concerns to emotion-driven design and to demonstrate their translation into emotionally appealing design concepts. People have an endless number of concerns associated with everyday activities, which are challenging, if not impossible, to satisfy simultaneously. Therefore, people...

Many studies have investigated the differences in gait patterns with increasing heel height. The purpose of this study was to study the differences in gait patterns when wearing two high-heeled shoes (9 cm) deigns versus barefoot. Changes in lower extremity kinetics, kinematics and integrated electromyography (IEMG) were explored on 15 female colle...

The appraisal approach has been demonstrated to be useful for designing with the intention of eliciting/preventing specific emotions, i.e. designing for emotions (DfE). This approach involves four main steps (1) specifying the design theme (the activity to design for, the target group, and the emotional intention), (2) identifying concerns of the t...

Many studies have investigated the differences in gait patterns with increasing heel height. The purpose of this investigation is to study the differences in gait patterns when wearing stiletto and wedge type high-heeled shoes with different heel designs versus barefoot walking. A Vicon 512 Motion Analysis system and four Kistler force plates were...