D A Gayan Nayanajith

D A Gayan Nayanajith
University of Kelaniya · Faculty of Graduate Studies

CDM(Google) CFM(Yale) CFM(IMF) CFI(ADB) CTFx(CBSL) DTRM DPIM DCM DBIRM DIT AIB(IBSL) PgDED(UoC) MFE(UoC)
https://www.youtube.com/DAGayanNayanajith

About

104
Publications
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Introduction
Banker, Certified Peer Reviewer (Publons academy-WoS & Elsevier researcher academy-Scopus) and an Editorial Board member (IJIFactor Indexed journal)

Publications

Publications (104)
Article
Full-text available
Current research examines the relationship of perceived ease of use and perceived trust on adopting computer aided learning in Sri Lankan context. Sample was drawn out of the students pertinent to the branches of three private international schools operating in Sri Lanka. In the very beginning, 500 questionnaires were distributed and ultimately 305...
Conference Paper
Full-text available
Application of disruptive technologies for digitization and automation in view of business process re-engineering, necessitates ensuring of greater value to customers, mitigation of risks while uplifting the security aspects in order to develop favorable perception towards trust of e-services. This study examines the relationship of perceived usefu...
Preprint
Full-text available
This research examines the effects of website attractiveness, PEOU and interactions towards e-banking adoption in the context of Sri Lankan commercial banks. Sample was drawn from the students of University of Kelaniya. Questionnaire survey was used and 30 male and female respondents each were requested to rate nine e-banking websites (segregated c...
Preprint
Full-text available
Fintech initiatives assist in shaping the contemporary banking services with technology disruption. This research analyses the effects of innovation and e-trust towards adoption of fintech driven banking products and services in Sri Lankan commercial banking context. Sample was drawn from Kelaniya University students those who are using fintech ban...
Poster
Full-text available
Faculty of Management Studies (FMS) of the Open University of Sri Lanka has decided to host the first International Conference on Management and Entrepreneurship (ICOME) on 31st March and 1st April 2022 on a virtual platform with the intention of creating a forum for all stakeholders including scholars, professionals, policymakers, and students to...
Preprint
Full-text available
Nowadays society is standing on the edge of technological rebellion which would vitally modify the way people live and work. Hence, it is essential to understand the changing economic and financial situations with advent of modern technology. Banking sector was analyzed with the help of secondary data collected through several reports, journals, we...
Preprint
Full-text available
The domain name bitcoin.org was registered in 2008. On 31 October 2008, a link to a paper authored by Satoshi Nakamoto titled Bitcoin: A Peer-to-Peer Electronic Cash System was posted to a cryptography mailing list. Nakamoto implemented the bitcoin software as open-source code and released it in January 2009. Nakamoto's identity remains unknown. On...
Preprint
Full-text available
Previously, customers had to physically present trusted identity documents such as passports, driver’s licences or national identity documents, with proof of address. But for banks seeking to streamline this process and move identity verification online (digitally), these AML and KYC requirements proved problematic. So, to enable digital customer o...
Preprint
Full-text available
Financial and banking industries worldwide are now exploring new and intriguing techniques through which they can smoothly incorporate big data analytics in their systems for optimal results. Big data has numerous perks relating to the financial and banking industries. With the ever-changing nature of digital tech, information has become crucial, a...
Preprint
Full-text available
Artificial intelligence (AI) is a significant step forward in the digitalisation and transformation of modern businesses. In short, it refers to computers’ capability to acquire and apply knowledge without programmers’ intervention. Investors are lining up to be part of the imminent change (Donepudi,, 2017; CBSL, 2021; BOC, 2021; Nayanajith & Damun...
Preprint
Full-text available
Does the thought of relying on electronic statements and online banking make you nervous? While many of customers have made a seamless transition to electronic documents, others find it intimidating, worrisome or even “scary.” Nevertheless, switching to E-Statements and online banking doesn’t have to be scary. Many banks provide freely downloadable...
Preprint
Full-text available
There are several technological advancements that are being used in banking, across the world nowadays, namely: 1) Digital account opening; 2) Application programming interfaces (APIs); 3) Video collaboration; 4) P2P payments; and 5) Cloud computing .
Article
Full-text available
Nowadays, banks and financial institutions are presented with a challenge, namely, embrace the changing world of finance or fall by the wayside. Now is the time to reap as many possible benefits from technological improvements in the financial landscape as possible. To not fall behind the market, banks need to make a choice: shape the future, follo...
Article
Full-text available
In view of the present technology advancements across the financial services industry, In future; banks will be invisible, connected, insights-driven and purposeful (CBSL, 2021; Nayanajith & Damunupola, 2019a). Digital transformation towards future of banking is alive alongside the changes that are expected to play out over the next decade of con...
Preprint
Full-text available
Short Notes on BANKING TRENDS
Poster
Full-text available
Acceptance of mobile banking services offered by Sri Lankan commercial banks
Preprint
Full-text available
Electronic banking relies on intricate computer systems that communicate using telephone lines and other modes. These computer systems record transfers and ownership of funds, and they control the methods customers and commercial institutions use to access funds. A common method of access (or identification) is by access code, one time password (OT...
Poster
Full-text available
Cert by The Digital Garage, GOOGLE
Preprint
Full-text available
Sri Lankan banking sector can take advantage of the proliferation of smartphones as well as the government’s encouragement of cashless transactions to accelerate the use of mobile and online banking. Purpose of this study is to understand the initial acceptance of mobile banking by existing online banking users of systemically important banks opera...
Preprint
Full-text available
Alongside timely development of information and communication technology (ICT), traditional tourism industry has entered onto an era of smart tourism and smart technologies are now widely used in the tourism industry. Smart technologies explore innovative ways to create memorable experiences for tourists by extending destination co-creation space....
Article
Full-text available
Technological “innovations simplify and considerably ease most of the time-consuming activities. Nowadays, almost all the industries utilize innovative technologies to improve the services whilst improving the profitability and performance, simultaneously. Acceptance of tourism related technology (AoTT) advancements, is dependent on the particular...
Presentation
Full-text available
...We are pleased to announce that the 12th edition of International Conference on Business and Information (ICBI 2021) is scheduled to be held on 11th November 2021 which is organised by the Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka. The goal of ICBI 2021 is to bring researchers and practitioners to share cuttin...
Conference Paper
Full-text available
Mobile banking services empower customers to conveniently patronage financial services through smart mobile devices. Present research analyses the impact of subjective norms (SN), security of e-services (SoES) and interaction effect on mobile banking adoption (AoMB) of students at the University of Kelaniya. Students participating in the weekend st...
Article
Full-text available
Significance of perceived characteristics on intentions and actions towards technology-based self-service banking adoption in Sri Lankan commercial banks is being examined in this research. Students of University of Kelaniya, who are in possession of self-service banking facilities have been selected as the respondents of this study. Properly compl...
Article
Full-text available
Abstract – Current research examines the relationship of perceived ease of use and perceived trust on adopting computer aided learning in Sri Lankan context. Sample was drawn out of the students pertinent to the branches of three private international schools operating in Sri Lanka. In the very beginning, 500 questionnaires were distributed and ult...
Article
Full-text available
Telebanking is a service provided by a bank or other financial institution, that enables customers to perform an array of financial transactions over the telephone. Telebanking offers convenience for customers while facilitating upliftment of customer service standards from the perspective of banks. Meanwhile, subjective norms refer to an individua...
Article
Abstract Purpose – This paper aims to revisit the role of perceived risk in online banking, using an alternative view on trust as a moderator on the relationship between perceived risk and behavioral intention (BI). With this aim, the conceptual model was proposed to examine the impact of perceived risk on BI directly and indirectly via unified the...
Article
Full-text available
Background: Mobile banking services enable customers to conveniently patronage financial services using smart mobile devices. Present research analyses the impact of subjective norms (SN) and security of e-services (SoES) on mobile banking adoption (AoMB). Objectives: Formulated objectives to identify the significance of security of SoES, SN and in...
Article
Full-text available
Within the service sector, one of the widely studied areas of technological transformation is the retail financial services which includes consumer banking activities. Electronic banking facilitates bank customers to partake in a vast array of financial services through banks' official websites. However, the practical perspective of this phenomenon...
Article
Full-text available
Technological advancements assist to simplify and considerably ease most of the time-consuming activities. Nowadays, most of the industries make use of innovative technologies to uplift the services whilst improving the profitability, simultaneously. Acceptance of tourism related technology (AoTT) advancements, is dependent on the particular contex...
Article
Full-text available
Alongside the increasing usage of smart devices across the industries for the delivery of secure and efficient services, technology self-efficacy is an emerging research notion amongst the scholars. Present research analyses the effect of technology self-efficacy (TSE) and e-service quality (ESQ) towards adoption of smart banking (AoSB) in Sri Lank...
Article
Full-text available
Fast-paced expansion of information and communication technology (ICT) revolutionizes different facets of contemporary human life and global economic landscape to a greater extent. Within technological transformation arena, retail financial services which includes retail banking activities performs a pivotal role. Technological advancement and inte...
Article
Full-text available
Mobile banking services enable customers to conveniently patronage financial services through smart mobile devices. Present research analyses the effect of subjective norms and security aspects on mobile banking acceptance. University students who use mobile banking services have been considered for sample selection. Finally, completed 287 self-adm...
Article
Full-text available
This study examines the relationship of perceived usefulness and perceived trust of e-services on adopting e-banking in the context of Sri Lankan private commercial banks. Sample was drawn from the students of University of Kelaniya, those who are possessing e-banking facilities of private banks. Initially 500 questionnaires were distributed and 30...
Article
Full-text available
Technological advancements assist to simplify and considerably ease most of the time-consuming activities. Nowadays, most of the industries make use of innovative technologies to uplift the services whilst improving the profitability, simultaneously. Acceptance of tourism related technology (AoTT) advancements, is dependent on the particular contex...
Article
Full-text available
E-learning adoption (AEL) is a contextual phenomenon. Therefore, this research attempted to identify the association of adoption constructs and perceived behavioral control (PBC) on AEL in Sri Lankan private international schools’ context. The sample consisted of students of three leading international school chains. Respondents were selected on mu...
Article
Full-text available
Within the service sector, one of the widely studied areas of technological transformation is the retail financial services which includes consumer banking activities. Electronic banking facilitates bank customers to partake in a vast array of financial services through banks’ official websites. However, the practical perspective of this phenomenon...
Conference Paper
Full-text available
Digitalization is the use of digital technologies to change business models and provide new revenue and value-producing opportunities which is the process of moving towards a digital business context. Evolution of digital technologies, is disrupting banking sector in numerous ways. Along-with unveiling of innovative products and services, creation...
Poster
Full-text available
The Association of Southeast Asian Institutions of Higher Learning (ASAIHL) was founded in 1956 as a non-governmental organization at a meeting in Bangkok of the heads of eight state universities in Southeast Asia... It serves as a clearing-house of information; provides regular opportunities for the discussion of academic development and general u...
Preprint
Full-text available
Mobile banking sanctions customers to experience a vast array of financial services instantly by using mobile devices or smartphones. Nonetheless, in practice; this phenomenon is dependent on the specific context and this research study addresses the significance of subjective norms towards intentions and actions on adoption of mobile banking servi...
Conference Paper
Full-text available
Online learning adoption (AOOL) is a contextual phenomenon. Hence, present study analyses the relationship of innovation (INNO) and perceived ease of use (PEOU) variables on AOOL in the context of Sri Lankan international schools whilst identifying the effects of different subject categories and moderation effect of student’s grade/age towards AOOL...
Preprint
Full-text available
This study examines whether the online banking transaction values are being affected by the number of visits made to the bank by the customers in the context of Sri Lankan commercial banks. Simultaneously, study analyses the differences/similarities in online banking transaction values performed by the groups of customers; specifically, amongst the...
Preprint
Technology adoption
Preprint
Full-text available
Stronger macroeconomic performance is vital for an economic growth and development alongside challenging technology advancements. Within the service sector of the economy, one of the broadly studied areas of technological transformation is the retail financial services which includes consumer banking activities. Electronic banking enables customers...
Preprint
Full-text available
Research evaluates the effects of website user friendliness or in a broader sense: web usability (UF), perceived usefulness (PU) and interactions towards internet banking adoption in the context of Sri Lankan commercial banks and finance companies. Sample consisting 60 respondents, was drawn from the students of Uwa Wellassa University considering...
Preprint
Full-text available
This research analyses the effects of perceived e-security (PES), perceived ease of use (PEOU) and demographic characteristics (DC) on adoption of artificial intelligence enabled e-banking (AIEB) in Sri Lankan commercial banking context. Conceptual model derived by extending the TAM by using PES and demographic variables. Empirical evidence support...
Article
Full-text available
Alongside the increasing usage of smart devices across the industries for the delivery of secure and efficient services, technology self-efficacy is an emerging research notion amongst the scholars. Present research analyses the effect of technology self-efficacy (TSE) and e-service quality (ESQ) towards adoption of smart banking (AoSB) in Sri Lank...
Article
Full-text available
Telebanking is a service provided by a bank or other financial institution, that enables customers to perform an array of financial transactions over the telephone. Telebanking offers convenience for customers while facilitating upliftment of customer service standards from the perspective of banks. Meanwhile, subjective norms refer to an individua...
Article
Full-text available
Challenging technology advancements necessitate robust macroeconomic performance to support overall economic development. Within the service sector of the economy, one of the broadly studied areas of technological transformation is retail financial services; particularly consumer banking activities. Internet banking enables customers to experience...
Article
Full-text available
Challenging technology advancements necessitate robust macroeconomic performance to support overall economic development. Within the service sector of the economy, one of the broadly studied areas of technological transformation is retail financial services; particularly consumer banking activities. Internet banking enables customers to experience...
Conference Paper
Full-text available
Mobile banking applications (apps) enable customers to conveniently patronage financial services through smart mobile devices. Present research analyses the impact of subjective norms and security of e-services on adoption of banking apps in the context of university students. Students participating for the weekend study programs and are using mobi...
Conference Paper
Full-text available
E-learning adoption (AEL) is a phenomenon that is contingent on the particular context. Thus, the research endeavored to determine the association of innovation (INO) and perceived ease of use (PEOU) variables on AEL in the context of Sri Lankan private international schools. Quantitative methods together with correlation, ANOVA, ANCOVA, hierarchic...
Conference Paper
Full-text available
Secured automated self-service banking services facilitates customers to engage in an array of banking transactions whilst assisting the banks to optimize the profitability and supporting to uplift the service standards simultaneously. Consequently, objectives of the study are, primarily to identify the significance of security of e-services (SoES)...
Conference Paper
Full-text available
Organizational infrastructure comprising of institutional structure, practices, processes and technical infrastructure which encompasses physical IT assets, operating systems & firmware, data storage, security related to IT infrastructure, significantly affect acceptance of innovative digital banking advancements. Primary objective of the study is...
Conference Paper
Full-text available
Technology adoption phenomenon is widely recognized as a researchable notion across the agriculture, industry and service sectors alike. In this study the relationship of innovation (INO) and perceived ease of use (PEOU) on adoption of agri-tech (AAT) is being examined in the context of Sri Lanka. Quantitative methods including correlation, anova,...
Conference Paper
Full-text available
Technological advancements positively affect economic progression and development of countries in the long run. One of the broadly studied areas of technological transformation is the retail financial services which includes consumer banking activities with reference to the wide-ranging service sector of the country. E-banking enables customers to...
Conference Paper
Full-text available
Robust macroeconomic performance is paramount for an economic growth and development alongside challenging technology advancements. Technological transformation is vital in delivering cost efficient and superior banking service. This research examines the significance of subjective norms (SN) and security of e-services (Sec) towards adoption of onl...
Conference Paper
Full-text available
E-learning adoption (AEL) is a phenomenon that is contingent on the particular context. Thus, the research endeavored to determine the association of innovation (INO) and perceived ease of use (PEOU) variables on AEL in the context of Sri Lankan private international schools. Quantitative methods together with correlation, ANOVA, ANCOVA, hierarchic...
Conference Paper
Full-text available
The primary objective of the study is to examine the relationship of perceived usefulness and perceived trust of e-services on adoption of e-banking in Sri Lankan context. Sample was drawn from the students of University of Kelaniya, those who are possessing e-banking facilities of private banks. Sample was selected out of the university students i...
Conference Paper
Full-text available
Technology adoption phenomenon is contextual and same is widely recognized as a research notion across the agriculture, industry and service sectors alike. In the present research study, the relationship of innovation characteristics on adoption of agri-tech is being examined in the context of Sri Lanka. Quantitative methods including correlation,...
Conference Paper
Full-text available
Robust macroeconomic performance is essential for an economic growth and development alongside challenging technology advancements. Within the service sector of the economy, technological transformation is broadly applied in retail financial services particularly in online banking which enables customers to experience an array of financial services...
Conference Paper
Full-text available
Online banking adoption is a contextual phenomenon. Therefore, research attempted to identify the association of adoption constructs and e-service trustworthiness on consumer online banking adoption in Sri Lankan context. Sample consisted of leading private banks’ customers. Deductive methodology and quantitative method has been followed. E-service...
Conference Paper
Full-text available
Significance of perceived characteristics on intentions and actions towards technology-based self-service banking adoption in Sri Lankan commercial banks is being examined in this research. Students of University of Kelaniya, who are in possession of self-service banking facilities have been selected as the respondents of this study. Properly co...
Conference Paper
Full-text available
Stronger macroeconomic performance is vital for an economic growth and development alongside challenging technology advancements. Within the service sector of the economy, one of the broadly studied areas of technological transformation is the retail financial services which includes consumer banking activities. Electronic banking enables customers...
Article
Full-text available
Significance of perceived characteristics on intentions and actions towards technology-based self-service banking adoption in Sri Lankan commercial banks is being examined in this research. Students of University of Kelaniya, who are in possession of self-service banking facilities have been selected as the respondents of this study. Properly compl...
Article
Full-text available
Innovation and technology transformation necessitated retail financial services which includes consumer banking to embrace electronic service delivery in a rapid pace. Online banking is one of the most popular banking facilities in consumer banking segment. Nevertheless, in practice, online banking adoption phenomenon varies depending on the partic...
Article
Full-text available
Innovation and technology transformation necessitated retail financial services which includes consumer banking to embrace electronic service delivery in a rapid pace. Online banking is one of the most popular banking facilities in consumer banking segment. Nevertheless, in practice, online banking adoption phenomenon varies depending on the partic...
Article
Full-text available
The rapid expansion of information & communication technology (ICT) makes an enormous impact on every aspect of modern-day human life. One of the widely studied areas of technological transformation is the retail financial services which includes retail banking activities. Internet has developed an IT-based revolution broadly in the financial servi...
Article
Full-text available
The rapid expansion of information & communication technology (ICT) makes an enormous impact on every aspect of modern-day human life. One of the widely studied areas of technological transformation is the retail financial services which includes retail banking activities. Internet has developed an IT-based revolution broadly in the financial servi...
Article
Full-text available
Robust macroeconomic performance is essential for an economic growth and development alongside challenging technology advancements. Within the service sector of the economy, one of the broadly studied areas of technological transformation is the retail financial services which includes consumer banking activities. Online banking enables customers t...
Article
Full-text available
Internet banking is most remarkable in consumer banking segment alongside the fast-paced financial innovations. In practical scenario, internet banking is a contextual phenomenon. Hence, this research endeavored to determine the association of adoption and perceived behavioral control (PBC) variables on adoption of internet banking in the context o...
Article
Full-text available
This study examines whether the online banking transaction values are being affected by the number of visits made to the bank by the customers in the context of Sri Lankan commercial banks. Simultaneously, study analyses the differences/similarities in online banking transaction values performed by the groups of customers; specifically, amongst the...