Craig Standing

Edith Cowan University | ECU · Centre for Innovative Practice

The sharing economy has acquired a lot of media attention in recent years, and it has had a significant impact on the transport sector. This paper investigates the existing impact and potential of various forms of shared mobility, concentrating on the case study of Wanneroo, Western Australia. We adopted bibliometric analysis and visualization tool...

The purpose of this paper is to examine the current impact and potential of the various forms of shared mobility, with a focus the shire of Wanneroo in Western Australia. Shared mobility options included in the study are car-pooling, ride-sourcing, car-sharing and bike-sharing. Residents of Wanneroo were asked about their use of shared mobility, th...

This paper examines the concept of authentic innovation and the development of the animation industry in Malaysia. Authenticity is a concept that has been investigated from philosophical and institutional perspectives in the quest to explain the role of self-fulfillment and decision-making. It links with systems thinking because authenticity as a s...

Purpose The purpose of this paper is to determine the social media (SM) tools that are the most prevalent for project management activities, ascertain the areas of project management that are most benefited by SM, elucidate enablers and inhibitors to adoption of SM and identify the implications for virtual teams. Design/methodology/approach A De...

Most of the traditional technology acceptance models revolve around information systems (IS)/information technology (IT) adoption at individual user level. Organizations are complex social systems in which stakeholders interact and play different roles in IS/IT adoption and use. This study provides an organizational perspective through multiple sta...

This study examines the roles of task characteristics, organisational social support, and individual proactivity on innovative work behaviour (IWB) in the public sector. Analysing empirical data from 154 employees from a government agency in Australia, we found that task characteristics, organisational social support, and proactive personality have...

Purpose There is an absence of research examining job embeddedness in SMEs. Results of job embeddedness studies may not apply to SMEs, because the process of managing a SME differs from that of the large firm. The purpose of this paper is to examine relationships between on-the-job embeddedness, as well as each of its sub-dimensions, and turnover...

Despite the relevance of human capital and social capital as antecedents of innovation, quantitative evidence at the national level is scarce. This study aims to examine the influence of human capital and social capital on national innovation performance, using secondary data of the OECD countries. Our findings indicate that both human capital and...

Organizational learning can facilitate innovation and it is affected by internal and external contexts. Leaders can provide internal contextual support for learning to occur in the organization in order to respond to changes in external contexts. However, there are limited studies about how leaders affect innovation in financial services firms. Thi...

This article was triggered by the observation that not only are there very low rates of collaboration between Australian firms and universities, but that there are similarly low rates of collaboration between Australian firms, their clients and suppliers. This suggests that the lack of collaboration with universities may be caused by something with...

Open systems theory purports to offer many benefits related to developing an innovative and sustainable organization. In this paper, we examine if collaborative tools afford a move towards a more open‐orientated organizational form that can support innovation capability and the issues that need to be managed in the process. Constructs that characte...

Human’s decision making is not necessarily always planned; their unplanned behaviour—determined by natural personality traits—also contributes to the decision making process. In this study, we investigate factors related to planned and unplanned behaviour to understand why people share political content in online social media. Based on an online su...

Information systems are a strong and ever-growing discipline of enormous relevance to today’s informated world, and yet, as recent reviews have shown, there is still not an agreed and explicit conceptualization or definition of information. After an evaluative review of a range of theories of information, this paper develops and defends a particula...

There is an extensive number of factors that influence the success and failure of projects, however, literature lacks an inclusive categorization of them especially in construction. This paper aims to identify critical success factors (CSFs) of project management and categorize them into five criteria groups: (1) project, (2) project management, (3...

Business intelligence (BI) is a process in which data collected from disparate sources inside and outside the organisation are combined in order to provide meaningful information for making better and quicker decisions. Many businesses have adopted BI technologies and have obtained significant value from its application, contributing to increased o...

Purpose In a highly competitive globalised environment, the innovation behaviour of employees plays a key role in the economic viability and competitive advantage of organisations. In this context, developing the understanding of innovation work behaviour is important for the field of individual innovation and this is the focus of the study. The pa...

The sharing economy has gained a lot of attention in recent years. Despite the substantial growth in shared services, its impact overall on transport is unclear. This paper analyses the literature on sharing in transport and includes government and consultant reports, websites and academic journals. The drivers of ride-sharing, car-sharing, car-poo...

Relationships are important in the business start-up phase for a variety of reasons. Internal relationships can support knowledge exchange that determines the business model development and external relationships can facilitate a wide range of opportunities, support and insights. The paper explains the key relationships experienced by the founding...

This article has been corrected to address an error with the corresponding author names. The correct author names are Paul Jackson, Reza Kiani Mavi, Yuliani Suseno and Craig Standing.

Open systems theory offers a conceptual platform to understand how systems can be effective in adapting to their environments through purposeful action. It is relevant to the performance of national systems of innovation: open-oriented countries are more likely to be successful in innovation because of the knowledge exchange between international o...

Internet related projects are often complex because of the need to work with a range of stakeholders and satisfy a range of expectations. These projects are consequently difficult to manage as projects. Attribution theory enables us to examine how individuals and groups attribute success and failure in relation to projects so that we can better pre...

In this paper, we argue for a systems perspective as the theoretical and analytical basis of national innovation ecosystems. Drawing on the system concepts of holism, emergence and open systems features, we analyse the national innovation ecosystems of Australia and Singapore. The analysis of national innovation ecosystems is based on five dimensio...

Crowdsourcing has attracted increasing attention as a means to enlist online participants in organisational activities. In this paper, we examine crowdsourcing from the perspective of its ethical use in the support of open innovation taking a broader system view of its use. Crowdsourcing has the potential to improve access to knowledge, skills, and...

Purpose Grounded on the technology-organization-environment (TOE) framework, this study developed a two-stage model of radio frequency identification (RFID) adoption in livestock businesses. RFID adoption is divided into two stages, acceptance and extension. It is argued that RFID adoption in livestock businesses is influenced by technological (in...

Events happen within the organizational world not by chance but for reasons. It is surely the task of management research to try to explain why these events occur. This requires us to understand the nature of causality but, in general, this is seldom discussed in the management or IS literature. The standard, positivist view underlying statistical...

Research has shown that information systems adoption decisions are often influenced by organising visions. Organising visions provide a legitimation for technology related decision making and involve a range of influences and perceptions from consultants, industry bodies, policy makers and other firms. This paper is concerned with identifying the m...

The purpose of this study is to examine the relationship marketing behavior of women small business owners, and the significance of trusted strong-tie relationships for these business owners related to relationship marketing. The study was driven by the following research questions: ‘Do women small business owners engage in relationship marketing?...

Purpose: The purpose of this paper is to map the evidence provided on the review types, and explain the challenges faced by classification techniques in sentiment analysis (SA). The aim is to understand how traditional classification technique issues can be addressed through the adoption of improved methods. Design/methodology/approach: A systemati...

The opportunity to capture the opinions of the general public about multiple topics such as social events, marketing campaigns, and product preferences has raised more and more interest in the business world. This paper aims to find the users’ level of expectation associated with multiple types of opinion. In addition, the study also aims to find t...

Research in information systems includes a wide range of approaches which make a contribution in terms of knowledge, understanding, or practical developments. The measure of any research is, ultimately, its validity: are its finding true, or its recommendations correct? However, empirical studies show that discussion of validity in research is ofte...

Telehealth literature has grown over the years to be a substantial body of work. However, research still highlights problems in extracting value from telehealth activities. In this paper, we analyse the telehealth literature over the period 2000–2015. The methodology focuses on paradoxes or surprises in the findings. We explain the lack of an opera...

Although telehealth has been used in the health sector for many years, there is still the perception that it is far from reaching its potential. Telehealth outcomes can be improved if knowledge is effectively managed, but this has proved complex to achieve in practice. Systems approaches that take a holistic view and address fundamental issues are...

Digital business model research spans the disciplines of information systems, marketing and entrepreneurship. Despite the growing research in the area there is a lack of understanding of how digital entrepreneurs identify business opportunities and conceptualize those in a business model. The literature on business models lacks consistent terminolo...

Purpose- This paper explores technology adoption and use behavior of IS innovations by entrepreneurs. To measure the perception of IS innovations by entrepreneurs we review UTAUT and the Entrepreneurial Potential Model (EPM), empirically compare the two models, develop a new model that integrates elements from the two models, and then empirically v...

Organisational success depends on the capacity of innovative ideas to receive support within the organisation, be implemented and achieve external accomplishment. Underlying this simple process is a ground swell of factors that must align. To identify the necessary factors, this paper reviews research articles published between 2002 and 2012 on ind...

E-commerce (EC) success and related influencing factors have not been investigated properly in the context of small and medium-sized enterprises (SMEs), while these businesses possess very different characteristics as compared to large businesses. The purpose of this study is to provide a better and clearer understanding of business-to-business (B2...

Purpose – The purpose of this paper is to explore echnology acceptance and use behavior of IS innovations by entrepreneurs. To measure the perception of IS innovations by entrepreneurs the authors review unified theory of acceptance and use of technology and the entrepreneurial potential model, empirically compare the two models, develop a new mode...

Purpose – The purpose of this paper is to explore technology acceptance and use behavior of IS innovations by entrepreneurs. To measure the perception of IS innovations by entrepreneurs the authors review unified theory of acceptance and use of technology and the entrepreneurial potential model, empirically compare the two models, develop a new mod...

Purpose – The purpose of this paper is to explore echnology acceptance and use behavior of IS innovations by entrepreneurs. To measure the perception of IS innovations by entrepreneurs the authors review unified theory of acceptance and use of technology and the entrepreneurial potential model, empirically compare the two models, develop a new mode...

Purpose – This paper aims to explore what aspects of organisational value can be realised through taking a service exchange perspective of e-marketplaces as opposed to a product transaction perspective Marketing is increasingly concerned with the notion of service value in business-to-business markets. Electronic marketplaces (e-marketplaces) have...

Understanding tribe development can be critical to the survival of entrepreneurial e-service ventures. This article presents findings on how a Swedish start-up industrial design company termed BETTER-DESIGN attempted to build a global presence by creating a tribe of followers on the web. From this single in-depth case study and a comprehensive lite...

E-commerce (EC) success and related influencing factors have not been investigated properly in the context of small and medium-sized enterprises (SMEs), while these businesses possess very different characteristics as compared to large businesses. The purpose of this study is to provide a better and clearer understanding of business-to-business (B2...

A bstract: Crowdsourcing has attracted increasing attention as a topic of research. In this paper we examine crowdsourcing from the perspective of how it can be used to support open innovation. Crowdsourcing has the potential to improve access to knowledge, skills and creativity in a cost effective manner. The paper contributes to knowledge on open...

DeLone and McLean (2004) have advanced an electronic commerce (EC) success model and suggest that it can be extended to investigating EC success in different contexts. However, the EC success model has not been empirically validated in the context of business-to-business (B2B) EC. The purpose of this study is to gain a better understanding of EC va...

The Internet appears to be playing a role in the re-structuring of some traditional business sectors in which some organisations profit and some decline. Travel agencies are being subjected to increased competition from virtual on-line travel agencies. These agencies do not possess the traditional retail outlets but exist predominantly on the Web....

Virtual expertise is a critical component of telehealth projects and it needs to be effectively managed if telehealth is to deliver on its potential. There are many issues within telehealth that relate to the management of knowledge, and we identify and classify these using a range of papers on the topic. We introduce a virtual expertise platform t...

Success and failure of IT projects is a complex issue, due to the large number of projects that are undertaken, definitions of success and failure, high failure rates, substantial effects of projects on users and high responsibility. In this exploratory study we examine how project managers attribute IT project success and failure in large Australi...

The construction industry is widely recognised as a laggard in terms of productivity improvement. This research study identifies the factors inhibiting collaboration and provides a model for developing a collaborative network approach. The case studies conducted examine the factors impacting on collaboration in the project networks of three large c...

The Internet has had a major impact on tourism both for providers and consumers. This article classifies and analyzes the wealth of research published in major tourism journals over the past 10 years to identify major areas of focus and gaps in the research landscape related to the Internet in tourism. Research articles have substantially increased...

Information systems, as a discipline, is concerned with the generation, storage and transmission of information, generally by technological means. As such, it would seem to be fundamental that it has a clear and agreed conceptualization of its core subject matter – namely “information”. Yet, we would claim, this is clearly not the case. As McKinne...

This study compares the image representations of Reunion Island on the Internet when using original websites in French and their English version. It analyzes the text content of web pages obtained from a list of web information sources providing both French and English versions. Textual data analysis and correspondence analysis based on the most fr...

Wikis can be useful collaborative tools within a design environment for sharing knowledge and expertise. However, there is still a need for research to explain the reasons for their success and failure in organizations. In this paper, we examine the role and influence of wiki adoption and use on the lifeworld of a group of designers in an interior...

Building information modeling (BIM) is an emerging technology focused methodology that can be used to improve the performance and productivity of an asset's design, construction, operation and maintenance process. Typically the investment justification process for BIM has been based upon the utilization of the return on investment (ROI). This measu...

This research investigates strategic and tactical approaches to reverse auction use, and how they are influenced by organizing visions. Organizing visions are real and perceived forces that influence the adoption of information technology. We use an extensive literature review and a case study of a reverse auction provider, that has managed thousan...

Understanding and creating the conditions under which information systems will be embraced by human organizations (thinking systems) remain a high-priority research issue. Despite numerous benefits associated with Information Technology (IT), there exist some intervening factors (systemic problems or issues) that impede technology’s widespread adop...

The critical success factors that contribute to the successful implementation of electronic health (e-health) records are still not clear from the literature. Although many studies have been conducted on the successful adoption of technology, they rarely consider the context of adoption. Given that the health sector in most countries provides a com...

Purpose – The purpose of this paper is to identify and examine the major issues and challenges that impact the implementation of wikis as KMS. Wikis have been referred to as next generation KMS, providing an alternative to traditional knowledge management systems by addressing many of their limitations. However, research shows that there are cases...

Virtual expertise is a critical component of telehealth projects and it needs to be effectively managed if telehealth is to deliver on its potential. There are many issues within telehealth that relate in some way to the management of knowledge and we identify from a range of papers these specific issues. We propose a virtual expertise platform tha...

The adoption of Information and Communication Technologies (ICT) in the health sector has often lagged behind adoption in other sectors as there are a number of systemic inhibitors that make the adoption of ICT far more complex. This paper aims to explore and investigate the drivers, facilitators and barriers to electronic health records adoption i...

Wikis were first developed over 15 years ago. Research has shown that organizational or corporate wikis are sustainable and can be beneficial to organizations particularly in improving work processes, collaboration and knowledge management. However, there has been little research done to show how organizations can use wikis to support innovation pr...

Change or innovation diffusion is a key issue for most business organizations but is yet difficult to implement as the change management process is often complex as it relies on an organized methodology to complement an organization’s commitment and participation. An ambiguous environment surrounding change mechanism tends to develop unintended att...

The adoption of electronic health records has been significantly slower in Australia than many European countries. This paper compares the implementation process in Australia with Slovenia, looking at the benefits, drawbacks and success factors of ehealth implementation. The authors use case studies collected in each country to discuss issues aroun...

Globalization within the context of education can be defined as a process or standard that is applicable to a specific level of education around the world. The scope of this paper is to discuss an initiative involving a large and renowned University in the United States and its active attempt to establish a "Life Long" learning foundation through i...

Implementing Enterprise Information Portals (EIPs) in large organizations is a complex issue, as they cater for the information needs of a number of stakeholder groups comprising of thousands of users. If these stakeholder groups are not identified as a part of an overall EIP implementation strategy, their information needs cannot be accurately det...

Purpose This paper aims to propose an extended version of systems development life cycle (SDLC) based on critical systems thinking for information system (IS) adoption in an organizational context from a management perspective. Design/methodology/approach The model integrates traditional SDLC with the ongoing process of “phase‐stakeholders‐identif...

Purpose The purpose of this paper is to identify the drivers of information technology (IT) use in the supply chain. Given that the use of IT in the supply chain has been a popular topic of research it is timely to analyse the literature to identify patterns and key factors for success. Design/methodology/approach A grounded theory approach is use...

Purpose – Most electronic market (e‐markets)‐based research that has been undertaken has primarily focused on the design and development of systems to support electronic trading within national boundaries and it has been implied that conducting business through this medium is beneficial to the organisation. The purpose of this paper is therefore to...

Information Systems project management is a challenging task. Lack of user support and involvement are among the key reasons of the IS/IT project failure. The established information technology adoption models like TAM, TAM2 etc. only consider technology adoption from an individual user’s viewpoint highlighting key factors and their relationships,...

Universities are in the knowledge business and are expected to be at the forefront of knowledge management (KM). However, KM in a university is complex given the diversity of stakeholder groups. This is exacerbated in the Australian context by the changing climate of rationalisation, corporatisation and marketisation universities faced in the past...

Hospital managers have a large range of information needs including quality metrics, financial reports, access information needs, educational, resourcing and decision support needs. Currently these needs involve interactions by managers with numerous disparate systems, both electronic such as SAP, Oracle Financials, PAS' (patient administration sys...

Purpose Many businesses operating in the construction and engineering sector have been trying to respond to the demands being imposed on them by utilising information technology applications such as CRM and ERP, but immediate benefits and improvements in business performance have not been forthcoming. This paper aims to provide building material su...

Purpose The purpose of the paper is to describe the impediments to information technology (IT) adoption and possible solutions in the context of business relationships by drawing on case studies conducted in both Australia and Finland in the heavy manufacturing sector. Design/methodology/approach The in depth case studies were conducted in the ste...