Clio Dosi

University of Bologna | UNIBO · Department of Management DiSA

The successful introduction of medical devices (MDs) in real-world settings hinges on designing service processes that cater to stakeholders’ needs. While human-centered design (HCD) approaches have been widely applied to service process innovation, the literature lacks a methodology that leverages MDs’ key features to design service processes that...

This study conceives career development as a design process and not as a planning activity. An uncertain and fast-changing professional environment requires adaptation and training in a proper mindset. Since there is no such thing as “expertise” in life, Design methodologies and principles may be helpful for students to develop self-awareness and g...

This article explores the adaptation of design thinking for technology adoption projects, focusing on its role in assessing technology value within organizations and designing fitting applications (i.e., products, services, processes, or systems that use the technology). Through a case study conducted at a European Design Factory, we investigated s...

In this article, we address the complex implementation of Stage-Gate hybrid models in new product development (NPD) processes. The existing literature provides fragmented insights into the implementation of hybrid models, and this systematic literature review offers a more holistic understanding of the Stage-Gate hybridization phenomenon. Our findi...

Although it's human centered focus, design thinking has proven to be effective also in technology-driven projects, both in education and business. Yet, scant research has investigated whether and how design thinking might be leveraged to find new opportunities based on emerging technologies and design new innovation concepts accordingly. To address...

This book is for university administrators, professors, and career specialists, and it provides them with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and act...

This book is for university administrators, professors, and career specialists, and it provides them with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and act...

This book is for university administrators, professors, and career specialists, and it provides them with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and act...

This book is for university administrators, professors, and career specialists, and it provides them with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and act...

Expectations from Higher Education institutions are increasing towards the education of professionals able to face complex societal issues. In this context, traditional thinking is losing ground, and scholars agree on the importance of promoting a Design Thinking (DT) Mindset in educational settings to address wicked problems. However, an explanati...

Despite the growing body of literature on firms revising their production offshoring decisions, there is scarce research on how reshoring is actually implemented. This paper responds to this gap by analysing the case of FIVE, an Italian electric bike (e-bike) company that has insourced and relocated its production activities – originally outsourced...

This book provides university administrators, professors, and career specialists with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and actions to support care...

This book provides university administrators, professors, and career specialists with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and actions to support care...

This book provides university administrators, professors, and career specialists with a comprehensive introduction to the BE(A)ST (BE Aware Student) approach. The BE(A)ST approach aims at enhancing students’ awareness of personalized career development, fostering a connection between their professional identity, beliefs, and actions to support care...

The paper presents a pioneering project promoted by the Regional Administration of Emilia Romagna (Italy) to design a policy for reshoring. The project lasted about three years (2016-2019) across separate stages and involved the four regional universities (Bologna, Ferrara, Modena and Reggio Emilia, Parma). The primary outcome is a set of policy te...

Design for policy deals with the policy cycle by recurring to design practices and tools, such as user-centered design, co-design, insights identification, abduction, creativity, prototyping. Empirical studies show that practice of design as inspirational and creative practice usually happens in the first phases of the policy cycle, and it hardly m...

Co-producing scientific research with those who are affected by it is an emerging phenomenon in contemporary science. This article summarizes and reflects on both the process and outcome of a novel experiment to co-develop scientific research proposals in the field of Open Innovation in Science (OIS), wherein scholars engaged in the study of open a...

Individuals can experience the urge to realize their desired work selves, inspired either by the ‘roads not taken’ in the past or positive images of the self in the future. Based on a qualitative study of healthcare professionals working in Italian community hospitals, we develop a process model of how communities of individuals who are unable to e...

We address the overcrowding problem in an emergency department (ED) by designing and developing a hybrid methodology that combines design thinking with discrete event simulation. The case study shows how the tested methodology led to a successful implementation of the proposed organizational change in less than 18 months, improving system KPIs (suc...

Overview The Hybrid Model Matrix supports managers’ decision-making regarding which new product development (NPD) processes to activate for a specific project. Stage-Gate is the backbone process of the matrix, and design thinking, Lean Startup, and Agile are plugged in to create three different hybrid models. The matrix also provides guidance regar...

Against a pandemic, speed is crucial, and open innovation (OI) helps to empower the human capital distributed around the world to tackle the disease and to launch rapid testing of possible solutions. This article aims at showing an OI program - called “TEN” Transform Emergency Now! - ideated and developed by the University of Bologna to identify, d...

The paper presents “OPER.TEN”, a 10 days program that hybridized Human Centered Design (HCD) with Open innovation (OI), developed in response to the Covid-19 pandemic. The program adapted a HCD methodology so that the design teams could face the challenges of designing during a pandemic, such as relying on remote interactions only. Methodological c...

Prototypes play a powerful role in facilitating the work of multidisciplinary innovation teams, but if not properly managed, they may inhibit innovation processes. This paper inquires into the tensions that exist around the use of prototypes in multidisciplinary teams. We studied the relationship between work identities (related to teams and subgro...

This paper focuses on the study of a practical management problem faced by a healthcare {\it emergency department} (ED) located in the north of Italy. The objective of our study was to propose organisational changes in the selected ED, which admits approximately 7000 patients per month, aiming at improving key performance indicators related to pati...

Implementation barriers to simulation studies are a reality in today's healthcare organizations. This work proposes a novel framework to use simulation to maximise successful implementation by (1) framing the right problem to face; (2) using what-if scenarios as an exploration tool for users’ value; (3) supporting knowledge integration in giving ta...

This case study deals with a redesign effort to face the overcrowding issue in an Emergency Department (ED). A multidiscinary group of healthcare professionals and engineers worked together to improve the actual processes. We integrate the simulation modeling in a human-centered design method. We use the simulation technique as a learning and exper...

This article describes the development and validation of a questionnaire designed to measure the Design Thinking Mindset self-awareness. A comprehensive review of the relevant literature revealed 19 constructs. An exploratory factor analysis of the responses of two samples (N = 307) of Design Thinking professionals with some level of experience res...

This paper describes and proposes a new method for conducting globally distributed design research. Instead of using e.g. a software we tried out a completely analogue approach: Five carefully prepared packages, containing all the necessary materials and instructions for a design challenge, were sent out to supervisors in Norway, Finland, Italy, an...