Clemens Kerschbaum

• Doctor of Social and Economic Sciences
• Professor (Assistant) at New Design University

Artificial Intelligence (AI) has become an inevitable topic for organizations across various sectors and sizes, offering promising applications as technological accessibility continues to expand. Despite its potential, practical implementation of AI-based Systems remains difficult with particular challenges tied to specific organizational contexts....

Recent publications in the field of KM emphasize the importance of topics such as Spirituality (e.g. Bratianu, 2017; Kaiser, 2023; Rocha & Pinheiro, 2021), Phronesis (practical wisdom) (Kragulj, 2022; Nonaka & Takeuchi, 2019; Rocha et al., 2022; Serenko, 2024), Organizational Purpose (Kerschbaum, 2022), dealing with future potentials and future-ori...

When Yvon Chouinard, the founder of Patagonia, started to forge pitons (a piece of climbing equipment) in 1957, he never planned to become a businessman. All he wanted to do was produce climbing gear for his friends and himself. However, half a century later, his company Patagonia (now worth 3 billion dollars) has become one of the most renowned ou...

Recently, the field of Knowledge Management has seen some movements towards sustainability and more responsible business practices. Especially sustainability has become a hot topic for almost every organization. In this paper, we try to locate the concept of sustainability in the field of Knowledge Management. We argue that lived sustainability is...

Knowledge Management (KM) is concerned with the process of capturing, organizing, sharing or utilizing knowledge within an organization. At least since the works of Nonaka and Takeuchi in the 90s, it is a commonplace that the term knowledge, as understood from the perspective of KM, includes both explicit and tacit elements. However, it seems that...

Purpose Recent literature in the field of knowledge management (e.g. Nonaka and Takeuchi, 2021) asks for new, future-oriented approaches to strategy that allow us to deal with an increasingly complex world. Thus, this paper aims to build an approach to exploit aesthetics (human’s sensory perceptions and their felt meanings) to sense an organization...

In this paper we describe an approach to assess the impact that a shared vision has on the perceived meaningfulness of work in an organization. Our measurement system is based on the essential principles of performance measurement. Building on this assessment logic, we present the process and respective scales that allow us to measure changes in pe...

In early March 2020, Austria declared a state of emergency due to COVID-19. Social life was put on hold, public and private organisations were largely shut down, and universities had to adapt their operations. A group of WU academics investigate how one of Europe’s biggest public universities in business and economics responded to the crisis and in...

This conceptual paper outlines the descriptive theoretical foundations or kernel theories for designing an information and communication technology (ICT) tool to assess professional competences in the Austrian trade and craft sector. Upon completion, the ICT-tool serves as a boundary object in which applicants and assessors can interact. While this...

We report about the design and implementation of an undergraduate course on organizational learning in an Austrian business school. Using problem-based learning, this course enables students to put theories on organizational learning into practice. In a live case study, a case partner from industry provides an unstructured and ill-defined problem w...