Clayton Wukich

Clayton Wukich
Cleveland State University · Maxine Goodman Levin College of Urban Affairs

About

29
Publications
17,455
Reads
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439
Citations
Citations since 2016
17 Research Items
416 Citations
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Introduction
I study organizational theory, innovation, and behavior and the role of social media in enabling various forms of participation and collaboration. I use a mixed-methods approach that includes social network analysis and qualitative methods among other approaches.

Publications

Publications (29)
Article
Enrollment pressures and other considerations spur Master of Public Administration online offerings, and specific skillsets are needed for implementation. Online program management providers (OPMs) are for-profit companies that bundle services to establish academic programs in exchange for tuition revenue sharing agreements, upfront fees, or a comb...
Article
This article presents a structure-content framework to characterize social media engagement between government and the public because related scholarship fails to adequately link the concepts. The term structure refers to the flow of information—or the direction of messages from one type of account to another (e.g., a government agency to the publi...
Chapter
Full-text available
Social media applications such as Facebook and Twitter enable the rapid transmission of public warning messages in the event of a disaster. This augments traditional channels such as television and radio and may indeed save lives. The interactive nature of social media enables other types of information exchange beyond the one-way broadcast of warn...
Article
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Through social media, public officials share information with the people they serve. Related scholarship has centered on open government goals such as transparency, participation, and collaboration to characterize such efforts, relying on the directional flow of information between government and community members, as opposed to the underlying mess...
Article
Full-text available
At the beginning of 2020, when contemplating their careers, most city and county managers could reasonably expect to encounter a disaster at some point-a flood, wildfire, tornado, or industrial accident. In one fell swoop, the coronavirus pandemic has made all of them emergency managers for the foreseeable future. As they continue to grapple with C...
Article
Social media applications facilitate information sharing between agencies, yet scholarship primarily focuses on government-to-citizen communication. This article explores how agencies use social networking applications and microblogs such as Twitter and Facebook to share information and interact with each other. Public information officers (PIOs) f...
Article
Politicians interact with each other in polarized and partisan ways when they correspond on social media. Meanwhile, local governments share more substantive information about their service delivery efforts. Mayors operate in both spaces simultaneously (i.e., politics and administration), yet little has been reported about how they balance these po...
Article
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A key challenge for public administrators is facilitating communication among diverse actors. This article illustrates the information seeking and sharing preferences of notable emergency information suppliers on social media who operate primarily within four states. Through homophily and brokerage analyses, two basic communication preferences were...
Article
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en Social media applications provide conduits for government agencies to promote disaster preparedness. This article illustrates the messaging strategies used by state‐level emergency management agencies in the United States and addresses a range of social units (e.g., households, organizations, and communities). While agencies frequently dissemina...
Article
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This paper examines how and to what extent national-level Red Cross and Red Crescent organisations (i.e. national societies) use the social media platform Twitter. Specifically, we assess (a) adoption rates and influential factors; (b) message types and frequency; and (c) the ability to reach large audiences. Findings demonstrate that while the dig...
Article
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This paper examines how and to what extent national-level Red Cross and Red Crescent organisations (i.e. national societies) use the social media platform Twitter. Specifically, we assess (a) adoption rates and influential factors; (b) message types and frequency; and (c) the ability to reach large audiences. Findings demonstrate that while the dig...
Article
Transnational knowledge networks provide organizations with information useful in addressing shared problems. Social media may enable the formation of those networks, yet their role in the process has received little attention. This article examines the structure and antecedents of two networks facilitated by the microblogging platform Twitter oper...
Article
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Social media platforms allow emergency managers to augment traditional approaches to crisis communication. Research on government messaging, however, disproportionately addresses large-scale disaster response efforts, neglecting smaller-scale incidents and activities across other disaster phases (e.g., prevention, mitigation, preparedness and recov...
Article
Despite common assumptions about the processes associated with interorganizational network formation, the resulting structures and relevant factors often vary. This variation suggests that there are likely contextual or meta-network variables that moderate the influence of well-established micro-level mechanisms. Because much of the existing resear...
Article
Full-text available
Government agencies and media outlets traditionally have played central roles in disaster information networks. However, their hub status has slightly diminished as social media empowers others to communicate more easily. Little systemic research has identified the key actors in these new information networks. This paper examines Twitter hashtag ne...
Article
Full-text available
A key task in emergency management is the timely dissemination of information to decision makers across different scales of operations, particularly to individual citizens. Incidents over the past decade highlight communication gaps between government and constituents that have led to suboptimal outcomes. Social media can provide valuable tools to...
Article
Full-text available
To identify and illustrate the range of strategies and tactics available for emergency managers using social media. This study uses content analysis of more than 80 related journal articles, research reports, and government documents as well as more than 120 newspaper articles, identified through LexisNexis search queries. Three strategies, informa...
Article
Full-text available
Despite the widely acknowledged importance of collaboration among participants in governance networks, a limited number of studies have attempted to statistically model the processes by which those networks form. In this article, we explore a range of network features and processes and measure their influence on network formation. We examine the ca...
Conference Paper
A key task in emergency management is the timely dissemination of information to decision makers across different scales of operations, particularly individual citizens. Incidents over the past decade highlight communication gaps between government and constituents that have led to suboptimal outcomes. Social media provide tools to reduce those gap...
Article
This article examines the impact of problem-solving and creativity exercises on student interest and behavior related to public policy and civic engagement. Researchers have long described policymaking as a function of problem solving. Creativity has also been identified as an important component of the process (see Dunn, 2008). While these skills...
Article
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Article
Twitter's hashtag categorizations and trending topics offer accessible tools through which people communicate and self-organize during disasters. This article examines Twitter communication networks, specifically the roles played by nonprofit and government agencies, that were engaged during four disasters: (1) The Boston Marathon bombing, (2) The...
Article
Full-text available
Effective decision making under conditions of uncertainty involves the ability to recognize risk, formulate strategies for action, and coordinate with others in an effort to bring an incident under control quickly. Learning to make decisions effectively in urgent, uncertain conditions is not easily achieved in a classroom setting. Educators face a...
Article
Full-text available
RISK AND RESILIENCE The recurring failure of communities to assess, monitor and respond effectively to threats from dynamic environments represents a continuing problem in human and social dynamics. Recent examples of devastation to the city of New Orleans following Hurricane Katrina and the ensuing flood in 2005, and the nearly complete destructio...

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