Ciara Heavin

Ciara Heavin
University College Cork | UCC · Department of Business Information Systems

PHD

About

151
Publications
20,259
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
623
Citations
Introduction
Research interests include the development of ICT industries, primarily focusing on Ireland's software industry specifically investigating knowledge management (KM) in software SMEs. More recently, she has undertaken funded research in the investigation, development and implementation of innovative technology solutions in Healthcare systems.
Additional affiliations
March 2010 - present
University College Cork
Position
  • College Lecturer

Publications

Publications (151)
Preprint
BACKGROUND Retaining participants in clinical trials is an established challenge. Presently the industry is moving to a technology-mediated, decentralised model for running trials. The shift presents an opportunity for technology design to aid the participant experience and promote retention, but there are many open questions regarding how this can...
Article
Digital innovations are disrupting the accounting profession, and this disruption is likely to increase. Artificial Intelligence (AI) applications, blockchain, and decision support technologies are moving beyond the "hype" stage to adoption in the accounting profession. While accountants are gaining a greater understanding of these technologies, th...
Article
Objective The association between illicit substance use by third-level education students and their mental and physical health is well documented. The aim of this scoping review was to determine factors that contribute to student motivations to reduce or stop their use of illicit substances, and to elaborate on factors that may be pertinent for stu...
Technical Report
Full-text available
The DUHEI report describes the prevalence of the use of illicit drugs amongst students attending 21 of Ireland's publicly funded Higher Education Institutions. The report details the students' motivations to use or not use drugs; the effects, impacts and harms experienced through student drug use; the social norms around drug use; the use of cognit...
Article
Purpose The implementation of mobile health (mHealth) in developing countries seems to be stuck in a pattern of successive pilot studies that struggle for mainstream implementation. This study addresses the research question: what existing health-related structures, properties and practices are presented by rural areas of developing countries that...
Article
Health social networks (HSNs) allow individuals with health information needs to connect and discuss health-related issues online. Political-technology intertwinement (e.g. GDPR and Digital Technology) highlights that users need to be aware, understand, and willing to provide electronic consent (eConsent) when sharing personal information online. T...
Conference Paper
Full-text available
Drug use among higher education students can cause harm to the individual, their institution, and the wider society. Academic performance, physical and mental health, institutional reputation, crime and unemployment can all be impacted by student drug use. Tackling this is a challenge, and is often compounded by limited student health and counselli...
Article
Full-text available
Background Digital harm-reduction interventions typically focus on people with severe drug-use problems, yet these interventions have moderate effectiveness on drug-users with lower levels of risk of harm. The difference in effectiveness may be explained by differences in behavioural patterns between the two groupings. Harnessing behavioural theori...
Article
Full-text available
Purpose The purpose of this article is to identify design guidelines for online resources based on the subjective assessment criteria used by individuals to assess and process information resources. This method of creating design guidelines targeted at precise user groups has the potential to aid designers and developers to create more user-centred...
Article
Full-text available
The right to privacy has been discussed by scholars in multiple disciplines, yet privacy issues are increasing due to technological advances and lower costs for organisations to adopt smart surveillance. Given the potential for misuse, it seems prudent for stakeholders to critically evaluate Surveillance Analytics (SA) innovations. To assist in bal...
Article
Full-text available
Expectant mothers use various information resources when making health decisions. Resources include health professionals, eHealth resources, printed materials, family and friends. Pregnancy and parenting are times of constant change, driving information needs and are considered a context-rich area in which to study information behaviour. This explo...
Article
Background The introduction of a paper-based Community Case Management (CCM) in Malawi has contributed to a reduction of child morbidity and mortality rates. In addition, the introduction of electronic Community Case Management (eCCM) (smartphones with built in CCM apps) may help to reduce the under-five mortality rates even further. Purpose It is...
Conference Paper
Full-text available
Drug use among higher education students is a pertinent public health issue, with around a quarter of students reporting current use of an illicit drug. MyUSE is an algorithmic, digitally delivered intervention aimed at reducing harms from drug use among higher education students. While many digital interventions around this topic exist, previous w...
Conference Paper
Full-text available
Drug use among higher education students is a pertinent public health issue, with around a quarter of students reporting current use of an illicit drug. MyUSE is an algorithmic, digitally delivered intervention aimed at reducing harms from drug use among higher education students. While many digital interventions around this topic exist, previous w...
Preprint
BACKGROUND Integrated community case management (CCM) has led to reductions in child mortality in Malawi from illnesses such as malaria, pneumonia and diarrhoea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and outcomes. OBJECTIVE We determined the impact of an electronic version of CC...
Article
Background: Integrated community case management (CCM) has led to reductions in child mortality in Malawi resulting from illnesses such as malaria, pneumonia, and diarrhea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and poor outcomes. We determined the impact of an e-CCM app on the r...
Preprint
Background: Illicit substance use by third-level students is associated with depressive symptoms, health risk, relationship strain, and legal ramifications. Prevention and intervention programmes have often been grounded in information exchange, aimed at education of students about the associated risks. However, these interventions produce only sma...
Article
Full-text available
Mobile health (mHealth) is perceived as a “silver bullet” solution to many of the existing healthcare delivery issues in developing regions. However, the design, development, piloting, implementation, and maintenance activities associated with mHealth are significant. Fundamental to the success of mHealth is stakeholder support within the healthcar...
Preprint
Full-text available
Background: Digital harm-reduction interventions typically focus on people with severe drug-use problems, yet, these interventions have a moderate effectiveness on drug-users with lower levels of risk of harm. The difference in effectiveness may be explained by differences in behavioural patterns between the two groupings. Harnessing behavioural th...
Preprint
Full-text available
Background: Integrated community case management (CCM) has led to reductions in child mortality in Malawi from illnesses such as malaria, pneumonia and diarrhea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and outcomes. We determined the impact of an electronic version of CCM (eCCM) ap...
Article
Clinical Decision Support Systems (CDSS) is an important research area. With an increase in focus on digital health globally, the area of CDSS continues to grow. However, based on our preliminary literature investigation evidence suggests that it is difficult to determine the scope and ambitions of CDSS research. This is primarily due to the substa...
Article
With the proliferation of eHealth resources promoting health data storage, analysis, and dissemination, it is important for individuals to understand the implications of sharing their highly sensitive personal health information (PHI) online. However, uncertainty remains about the level of individual awareness and understanding when sharing PHI on...
Article
Full-text available
Despite the benefits promised by mobile health, the introduction of these solutions is often met with resistance from various stakeholders. This article adopts a shared mental model approach to unearth the current perceptions, concerns, and mentalities of key stakeholders engaged in the provision of healthcare in Nigeria. These include policy maker...
Article
Full-text available
Workarounds are non-standard processes in organisations to accomplish work-based tasks. They can lead to various data issues, such as data loss, data breach, and data privacy. These data issues are the outcomes of the data activities that constitute a workaround (e.g., store data, transfer data). The problems with workarounds are that they are uniq...
Data
The presentation that was delivered as part of the Information Science Trends: Health Information Behaviour Conference.
Conference Paper
Full-text available
The focus of this research is on the outcomes of information seeking; how individuals use the information that they find and the effect of this use (Kari, 2010). As such, this study adopts the term, information use outcome to describe the result of information seeking. This exploratory research aims to provide more insight into this process by exam...
Presentation
Full-text available
The internet is a popular choice for health information-seeking (Rowley, Johnson, & Sbaffi, 2017). While some researchers have raised concerns over the quality of information online and the lack of quality standards (Ghasemaghaei & Hassanein, 2015; Metzger, 2007; Savolainen, 2011), health information-seeking is generally viewed as a positive activi...
Chapter
Data science has become a fundamental discipline, both in the field of basic research and in the resolution of applied problems, where statistics and computer science intersect. Thus, from the perspective of the data itself, machine learning, operation research, methods and algorithms, and data mining techniques are aligned to address new challenge...
Preprint
Full-text available
BACKGROUND Digital interventions have been identified as a possible tool in the reduction of harm from illicit drug use among students attending higher education (i.e. college students). However intervention success in this area to date has been hampered by a lack of user involvement and behavior change theory in their design. The MiUSE project wil...
Article
Full-text available
Background Digital interventions have been identified as a possible tool for reducing the harm caused by illicit drug use among students attending higher education (ie, college students). However, the success of interventions in this area has been hampered by a lack of user involvement and behavior change theory in their design. The My Understandin...
Conference Paper
Full-text available
Illicit substance use among third-level students is an issue of increasing concern. Digital behavioural change interventions have been developed to target this population, but reports of their effectiveness are mixed. The importance of end-user involvement in digital intervention development has been well established, but it appears that many inter...
Chapter
Outsourcing decisions are complex, and a variety of factors must be considered. These include: (i) the drivers for outsourcing (reducing costs, accessing resources, focusing on core business); (ii) what the company will outsource (part ownership, management of IT); (iii) the procedures to be used (specific steps and tools needed to arrive at a deci...
Conference Paper
Full-text available
This study outlines the recent landscape of workaround research as regards the steps of workaround creation by Alter [1]. A workaround happens when a user does a course of actions beyond the formal system to achieve certain goals. The actions could be bypassing internal system procedures or breaking the established policies in response to the perce...
Article
A major challenge faced by mobile health (mHealth) is identifying an evaluation technique which provides a rigorous evaluation while capturing the unique characteristics of the intervention. This study investigates traditional and emerging methods of mHealth evaluation, identifying existing gaps. This research is a useful first step toward developi...
Article
Full-text available
Background: Illicit substance misuse is a growing public health problem, with misuse peaking among 18-25 year-olds, and attendance at third-level education identified as a risk factor. Illicit substance misuse has the potential to harm mental and physical health, social relationships, and impact on academic achievements and future career prospects...
Preprint
Full-text available
A panel abstract discussing the challenges of encouraging technological innovation while teaching ethics. The abstract proposes that science fiction might be a method to challenge students to think critically, widen their perspectives, while also providing greater context for the potential implications for their actions.
Presentation
Full-text available
In business, education, and society, innovations in areas such as data analytics, artificial intelligence, augmented reality, and the Internet of Things (IoT), continually create both new opportunities and new challenges. This panel is an opportunity to address three key questions: How do we ensure that tomorrow’s technology leaders have both the i...
Article
Full-text available
Looking forward, the goal of this article is to stimulate discussion and encourage novel thinking about computerized systems. Looking back 60 years, this article reviews definitions and research related to the decision system concept and associated terms like automated decision system (ADS) and decision support system (DSS). This historical perspec...
Article
Objective The objective of this paper is to develop a framework for the planning and positioning of mHealth interventions in developing countries. Method The description of the framework uses an illustrative case from Enugu State, Nigeria. Planning and positioning for this case involved a number of interventions including workshops, training sessi...
Article
Full-text available
Introduction: Community Case Management (CCM) aims to improve health outcomes among children under five with malaria, diarrhea, and pneumonia, but its effectiveness in Malawi is limited by inconsistent standards of delivery characteristic of paper-based interventions. This may lead to negative impacts on child health outcomes and inefficient use o...
Article
Full-text available
Shortages of health workers, infrastructural deficiencies, limited access to medical care are just a few of the many barriers to care in developing countries. The integration of smartphones and mobile devices into healthcare systems has been proposed to address some of the physical barriers to care and service delivery. These mHealth solutions exte...
Chapter
The use of social media technologies to connect with peers/colleagues is prevalent amongst students and practitioners alike. These technologies are being used to share ideas, content, resources, and experiences for both social and professional purposes. However, modern learning environments do not always implement the latest technologies and are th...
Chapter
There has been a surge of electronic health (e-health) technologies encompassing a range of services available to various stakeholders within the healthcare system in both developed and developing countries. As technology has evolved, the features and functionalities offered by e-health technologies have grown dramatically, leading to a proliferati...
Preprint
Full-text available
BACKGROUND Mobile phone use, and subsequently, mobile health (mHealth) interventions, have seen an exponential increase in the last decade. There are in excess of 318,000 health-related applications available freely for consumer download. However, many of these interventions are not evaluated and are lacking appropriate regulation. Randomised Contr...
Article
Background: Mobile phone use and, consequently, mobile health (mHealth) interventions have seen an exponential increase in the last decade. There is an excess of 318,000 health-related apps available free of cost for consumers to download. However, many of these interventions are not evaluated and are lacking appropriate regulations. Randomized co...
Article
ABSTRACT Searches of the Web using Google, and database searches of the academic and practitioner literature, return a large number of differing and varied definitions of the concept of business analytics. This article reviews the growing literature on Business Analytics (BA) using traditional and qualitative research tools. Our searches included u...
Article
Digital technologies are transforming operations, products and services in organisations large and small. The digital transformation of organisations is extolled as a solution to organisational challenges related to both efficiency and effectiveness. To date, there has been limited consideration of the challenges of successfully operationalising a...
Article
Infrastructural deficiencies, limited access to medical care, and shortage of health care workers are just a few of the barriers to health care in developing countries. mHealth has the potential to overcome at least some of these challenges. To address this, a stakeholder perspective is adopted and an analysis of existing research is undertaken to...
Article
Full-text available
Background Improved availability of mobile phones in low- and middle-income countries (LMICs) offer an opportunity to improve delivery of Community Case Management (CCM). Despite enthusiasm for introducing mHealth into healthcare across LMICs, end-user attitudes towards mHealth solutions for CCM are limited. We aimed to explore Health Surveillance...
Chapter
The use of social media technologies to connect with peers/colleagues is prevalent amongst students and practitioners alike. These technologies are being used to share ideas, content, resources, and experiences for both social and professional purposes. However, modern learning environments do not always implement the latest technologies and are th...
Article
Full-text available
Online services have the power to persuade us. When we join Health Social Networks (HSNs) we share our personal health information (PHI) with people who we perceive to be like minded or experiencing things similar to us. However, this PHI can also be shared with third parties such as pharmaceutical companies, health insurers, and advertising compan...
Article
Analysis of data with business analytics is an integral component of a successful organizational digital trans-formation strategy.14 Business analytics refers to a set of innovative tools and techniques used to generate insights from large, diverse data sets. The use of analytics can offer individuals, organizations, govern-ments, and the global so...
Article
Full-text available
Check: I accept the terms and conditions and privacy policy statements associated with this technological artefact! The informed consent process is becoming more of a challenge with the emergence of Internet of Things (IoT) as data may be collected without the digital health citizen being aware. It is argued in this paper that the first phase for u...
Article
Evaluations of development initiatives in resource-poor settings dominate Health Information Technology/Systems research. Yet a dearth of research exists, which documents the design and development of these technological artefacts. Through the lens of Transition Management Framework, this research attempts to address this gap in literature, to desc...
Article
Full-text available
Informed consent is sought prior to conducting a healthcare intervention on a person. When a healthcare intervention involves a young child, their caregiver is required to provide informed consent on their behalf. However, little is known on the behavioural intentions of participants to provide consent when a mobile health (mHealth) intervention is...
Article
Full-text available
Background There is evidence to suggest that frontline community health workers in Malawi are under-referring children to higher-level facilities. Integrating a digitized version of paper-based methods of Community Case Management (CCM) could strengthen delivery, increasing urgent referral rates and preventing unnecessary re-consultations and hospi...
Conference Paper
Full-text available
Mobile health (mHealth) solutions can improve the efficiency and effectiveness of healthcare services delivered by Primary Healthcare (PHC) workers in rural communities in developing countries. However, a host of barriers can hinder the success of new mHealth implementations including low technology literacy levels and failure to communicate the be...
Article
Full-text available
Low and middle income countries continue to struggle with limited availability of healthcare capability and resources. Recently, a variety of health information systems (HIS) projects have been piloted in an attempt to overcome these challenges by improving the quality of data to support the delivery of healthcare services from the community to hos...