Chung-Shing Lee

Saint Martin's University · School of Business

Using a strategic management perspective, this paper conceptualizes how event tourism creates and appropriates value for locations and regions supporting tourism. A conceptual framework of the six principles of tourism value creation integrates theoretical developments in value creation and retention, service innovation, and networks and regional c...

Over the past decade, the markets for mobile and wireless services have been among the world's fastest-growing, especially in Asian countries, presenting financial institutions with significant opportunities to offer value-added services. Mobile banking has since emerged as a new channel enabling the banks to react strategically to changes in compe...

Within the public sector, strategies are not designed to influence markets, but instead to guide operations within a complex environment of multilateral power, influence, bargaining, and voting. In this book, authors David McNabb and Chung-Shingh Lee examine five frameworks public sector organization managers have followed when designing public sec...

Focusing on technology-driven industries, this paper describes a model by which it is possible to identify and evaluate business strategies according to a matrix of four generic strategy categories. The model may assist in assuring that business functional strategies fit the requirement f the adopted business orientation.

The development and growth of industries in the developing and newly industrialized countries, such as Taiwan and South Korea, has been solely emphasizing on cost-leadership strategy. Although such capital-intensive, volume-driven and cost-down strategies have been successful measured by industrial and economic growth, but the amounts of value crea...

In today's dynamic business environment, firms do not purely compete or collaborate but pursue co-opetitive relationship with partners in order to create and capture more value. This research explores the effects of co-opetition capability on innovation practices and competitive advantage of information and communications technology (ICT) firms in...

Purpose The primary purpose of this study is to examine the relationships among organizational learning, inter-firm trust and a firm’s ability to successfully adapt to external environment. Design/methodology/approach Field survey research method was used and data were collected from 943 high technology companies in US, China, Taiwan and Sweden. M...

The development and growth of Taiwan's industries, especially the semiconductor and electronics industries, has been emphasizing overwhelmingly on cost-leadership innovation and strategy. Although such capital-intensive, volume-driven and cost-down strategies have been successfully measured by industrial and economic growth, the amounts of value cr...

This paper applies the multiple-perspective decision-making approach [Linstone (1984, 1999); Linstone and Zhu (2000)] and the concepts of discounting and technological forecasting and planning as a framework to study the influence of culture on technology development and management in Korea. Korea was an early innovator of both metallic movable typ...

Shifts in technological paradigms simultaneously disrupt existing industrial organization and raise opportunities for entrepreneurial companies. Analyzing the process of paradigm shift requires a systematic framework involves a variety of factors related to market conditions, industrial organization, and the broader technical environment. This rese...

Service-oriented networks and clusters of firms have increasingly become prevalent in recent decades. This new form of service clusters is different from the traditional industrial clusters in which the focus is primarily on costs, production, and channel distributions. We extend the research on service innovation, alliance networks, and industrial...

Purpose The purpose of this paper is to differentiate traditional industrial clusters from emerging consumption‐oriented and destination‐based regional service clusters (e.g. entertainment, service‐based tourism, and convention destination); to develop an analytical framework to examine the impacts of both cluster and network effects in service clu...

Firms capable of catching the strategic values of technologies have competitive advantages over their rivals. Technology evaluation, as an organisational process, is the essential capability to comprehend the values of technologies in their very early emerging stages. This study defines a technology evaluation process in terms of activities, method...

The advents of many information and communication technologies (ICTs) have enabled firms to personalise products for consumers. Successful development of such personalisation products is the challenge to R&D managers. Additionally, existing products that are shared among a group of users can also be personalised and become individually owned produc...

This paper develops a conceptual model and a diagnostic framework to assist service innovation managers and policy makers in managing and promoting service business model innovation. We distinguish the concepts of "service innovation," which views service as a perspective on value creation, from "innovative services," which consider services as mer...

After four-year operation in China, the Internet search engine giant left the worlds most potential cyber market. The retreat has commonly been attributed to clashes between Googles belief on Internet liberty and Chinese governments policy on Internet censoring. Two theories held by Google and China are competing with each other to explain the leav...

Since the most common causes for dissatisfaction in service recovery comes from service providers’ hostility, we propose technology to be an efficient way to diminish hostility in service recovery. Unlike most researches to find the solution from the perspective of emotional labor, we discuss technology’s benefits to emotional uncertainty. On the t...

The advents of many information and communication technologies (ICTs) have enabled firms to personalise products for consumers. Successful development of such personalisation products is the challenge to R&D managers. Additionally, existing products that are shared among a group of users can also be personalised and become individually owned produc...

This paper develops a service innovation framework that takes into account both industry- and firm-level strategies. The main emphases in the industry level are value proposition – identifying potential industry demand and earnings, value deployment – positioning the firms in the value networks to expand value and value appropriation – exploiting r...

Philanthropic fund raising has evolved into a major business activity. Traditional models utilise one-on-one contact, direct mail and telephone bank fund raising. Most e-philanthropy companies' business models are simply the extension of the traditional brick-and-mortar paper-oriented processes. However, many business models have evolved into a set...

Purpose – In-depth tourism is a new traveling pattern, which combines thematic traveling experience and personal knowledge. This paper aims to analyze the industry characteristics and approaches to develop and promote in-depth tourism from a service innovation perspective. Design/methodology/approach – The paper introduces the concept of in-depth t...

This research applies a multi-perspective decision-making approach [6,7] and the concept of discounting or planning horizons as a framework to study the influence of culture on technology policy and management in Korea. Korea has invented the world's first metallic type and MP3 player and they had great opportunities to develop them earlier than ot...

Purpose The purpose of this study is to use current literature in conjunction with the insights from a detailed analysis of current practice to clarify and extend the knowledge of networks of clusters. Design/methodology/approach This research is an exploratory study of cluster formation and global competitiveness. By applying cluster and network...

Competitor analysis is critical to strategy formulation and implementation. Firms are able to develop and deploy better strategies if their competitors' responses can be analyzed or even predicted. However, a competitor may initiate certain strategic actions to improve its position. A strategic approach to analyzing competitor responses to a rival'...

A viable business model in the digital economy must follow the fundamental economic principles and be able to capitalize on the disruptive characteristics of the Internet commerce. This chapter presents an analytical method to assist business executive and entrepreneurs in evaluating and building a viable business model in the digital economy. This...

A viable business model in the digital economy must follow the fundamental economic principles and be able to capitalize on the disruptive characteristics of the Internet commerce. This chapter presents an analytical method to assist business executive and entrepreneurs in evaluating and building a viable business model in the digital economy. This...

To create and deliver value for customers in the age of technology convergence, developing services is a major part of the high-technology product strategy. In addition, the realization of the economic value from technology depends on the firm's choice of business model. This paper develops a new framework of managing service innovation. The framew...

Deep ocean water is a special resource which has been emphasized by the government in recent years. This resource is clean, low temperature, nutritious, and is stable which makes it useful in a wide range of applications such as tourism, agriculture, fishery, energy and culture. This paper focuses on the cases study of Japan and U.S. and experts' o...

This paper attempts to develop a framework for interrelationships among human resources information systems (HRIS), outsourcing, and corporate culture. This research investigates impacts of outsourcing HRIS on corporate culture. In this paper, we hypothesize that outsourcing corporate HRIS is less appealing (1) if the quality of product and custome...

A successful e-commerce venture requires a viable business model and a long-term sustainable strategy. When planning and implementing e-commerce ventures, business executives must address several strategic questions, such as: What are the functions and components of a viable business model? How does one capture and capitalize on the unique features...

Presents the findings of a cross-cultural analysis of perceived risks of environmental, technological, and societal problems. An international sample of 295 undergraduate and graduate students at three US universities and the National Taiwan University was surveyed. The study was designed to test two hypotheses: first, that today’s university stude...

This research investigates a series of major events and factors during the life-cycle stages of an international joint-venture (IJV) that may affect the business performance of the venture. The theoretical foundations of this research are joint-venture partner selection, strategic planning, and the theory of social exchange. A sample of 51 US–Taiwa...

A viable business model in the digital economy must follow the fundamental economic principles and be able to capitalize on the disruptive characteristics of the Internet commerce. This chapter presents an analytical method to assist business executive and entrepreneurs in evaluating and building a viable business model in the digital economy. This...

The complex nature of business motives to engage in cooperative agreements requires the formulation of analytical frameworks that can accommodate overlapping elements of various theoretical perspectives on strategic technical alliances. The relevant theoretical perspectives include several major conceptual orientations of strategic management such...

Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a “disruptive” innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rule...

Summarizes the flat panel display (FPD) industry outside of Japan, with a focus on advances in Korea and Taiwan. Discusses the major manufacturers in each country as well as their current status. Concludes with a brief discussion on the future outlook of the FPD market.

This paper summarises recent developments in Taiwan’s electronics industry, with a focus on the three major sectors of the industry:computers (information electronics), communications, and consumer electronics. Current major business practices and prospects of each industrial sector are discussed. The paper concludes with an assessment of the futur...

Philanthropic fund raising has evolved into a major business activity. Traditional models utilize one-on-one contact, direct mail, and telephone bank fund raising. The transaction costs of these models are extremely high often representing more than 50% of contributed funds. Nor are these methods very effective. The high transaction costs and limit...

Firms capable of catching strategic values of technologies have competitive advantages over rivals. Technology evaluation, as an organizational process, is the essential capability to comprehend the values of technologies at the very early emerging stage. This study defines technology evaluation strategy with process, method, and participant and us...

Thesis (D. Sc.)--George Washington University, 1997. Includes bibliographical references (leaves 214-230). Microfiche.