Christopher Hartwell

• Ph.D. Organizational Behavior and Human Resource Management from Purdue University
• Professor (Associate) at Utah State University

In the 20 years since frameworks of employment interview structure have been developed, a considerable body of empirical research has accumulated. We summarize and critically examine this literature by focusing on the 8 main topics that have been the focus of attention: (a) the definition of structure; (b) reducing bias through structure; (c) impre...

We present a theoretical model that describes the interaction between social and human capital and the different forms that such an interaction may take – positive and negative. Extending the concepts of stocks and flows of knowledge, this model evaluates social capital flows against human capital stocks. When we compare these flows to the value of...

The search strategy used in systematic reviews is an important consideration, as the comprehensiveness and representativeness of studies identified influences the quality of conclusions derived from the review. Despite the importance of this step, little in the way of best practice recommendations exist. In an effort to inform future reviews, we re...

Interviews are one of the most widely used selection methods, but their reliability and validity can vary substantially. Further, using human evaluators to rate an interview can be expensive and time consuming. Interview scoring models have been proposed as a mechanism for reliably, accurately, and efficiently scoring video-based interviews. Yet, t...

This study integrates identity and situational strength theories into a realistic accuracy model framework to develop and test hypotheses regarding how hiring managers perceive social media (SM) information, and how those perceptions translate into ratings. In Study 1, 310 h professionals rated which SM content they perceive as most useful in asses...

Reviewing applicant social media content during employee selection has become a common practice, but little is known about applicant reactions in this context. In two experimental studies, we examined the role of type of social media (personal vs. professional), social media self-efficacy, and minority status on job applicant reactions. In both stu...

The search strategy used in systematic reviews is an important consideration, as the comprehensiveness and representativeness of studies identified influences the quality of conclusions derived from the review. Despite the importance of this step, little in the way of best practice recommendations exist. In an effort to inform future reviews, we re...

We present a case-based role-play exercise that effectively simulates a crisis students must manage. In the exercise, a farm equipment manufacturing company has decided to redirect its product line, and this change requires laying off a significant portion of its workforce. Students must grapple with the fact that a local news report will be releas...

Leading organizational change is a daunting aspect of leadership. However, effectively leading change enables positive individual and organizational outcomes. Herein, we present a case-based classroom exercise to teach students about organizational change, demonstrate different aspects of the change process, and teach how to overcome resistance to...

Purpose The social media (SM) engagement framework consists of dimensions of employee privacy expectations and organizations' social media orientation. Further, the social media privacy orientation model provides better understanding of complexities of selection and retention created by the social media landscape. Design/methodology/approach Organ...

Social media assessments (SMAs) are a common, relatively new, practice in employee selection. However, SMAs are generally conducted in an informal way, leaving organizations with a practice low in reliability and validity, as well as opening up potential legal and ethical issues. We propose a framework of nine SMA structural components based on pre...

An important aspect of human resource management is understanding employees' values, motivations, and factors of satisfaction. Relationships between employee satisfaction, values, positivity and negativity, employee retention, and industry allow human resource managers to make decisions on employee recruitment techniques and budgets, employee reten...

Social media assessments (SMAs) are becoming a common practice during the hiring process, but little research existing that examines how to best structure SMAs. Drawing from Campion et al.’s (1997) components of interview structure and including additional components specific to the SMA procedure, a framework of eight components of SMA structure th...

Job applications have long been a staple of the hiring process, and online applications have rapidly become the new norm. The ability to examine applicant attrition-those who start the application but do not finish-and applicant quality are two benefits of online applications. This study evaluates the effect of reducing application redundancy (not...

The use of social networking websites (SNWs) during employee selection is gaining popularity in organizations. Using a foundation that integrates identity and situational strength theories, we develop a conceptual framework that differentiates SNW information from information gathered through traditional selection procedures, and distinguishes betw...

This research contributes to the interviewing literature via an empirical study that includes all four major structured interview question types: past behavioral, situational, background, and job knowledge. The latter two question types are often used in practice but have received little scholarly attention, and no research has looked at all four i...

Social media has had a profound influence on various business aspects, including human resources. This chapter outlines differences between personal and professional social media platforms, identifies challenges associated with the rapidly changing nature of social media, and describes social media user patterns. It also identifies legal and ethica...

As organizations grapple with greater complexity in the competitive business environment, more work is needed to understand how to create a human capability equal to the challenge. Research on adult learning suggests that increasing mental complexity, an individual’s system for processing information and making sense of their environment, can be a...

One major challenge in higher education is engaging student in the learning process, and this challenge is of particular concern in synchronous broadcast classes, where students are geographically dispersed. This paper argues that the use of online questions, that students can respond to using their electronic devices, is an effective way to increa...

Big data and analytics are popular “buzzwords” gathering momentum in the academic literature and trade journals. While the exact definition of big data and analytics remains widely debated, it cannot be argued that the predictive power and obscure trends that big data and analytics can reveal have the potential to transform the field of human resou...

This study explores normative feedback as a way to reduce rating errors and increase the reliability and validity of structured interview ratings. Based in control theory and social comparison theory, we propose a model of normative feedback interventions (NFIs) in the context of structured interviews and test our model using data from over 20,000...

This study explores normative feedback as a way to reduce rating errors and increase the reliability and validity of structured interview ratings. Based in control theory and social comparison theory, we propose a model of normative feedback interventions (NFIs) in the context of structured interviews and test our model using data from over 20,000...