Christine Nya-Ling Tan

Christine Nya-Ling Tan
Massey University · School of Management

Doctor of Philosophy
Feel free to reach out to me at christinenltan@gmail.com to chat about potential collaboration opportunities.

About

56
Publications
74,106
Reads
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1,552
Citations
Introduction
Christine Tan's research interests, among others, include knowledge management, knowledge sharing, consumer/user behaviour, educational technology, sustainability, business intelligence & analytics, and big data analytics.
Additional affiliations
January 2004 - June 2017
Multimedia University
Position
  • Senior Lecturer

Publications

Publications (56)
Article
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As aggressive businesses of today move forward in grasping the lucrative returns that is offered by the ever-growing knowledge-based economy, knowledge, which is seen as a crucial asset had therefore predominantly become an essential core driver and a significant reliable resource pursued by multiple industries including the banking sectors of toda...
Article
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In this competitive age, knowledge is continuously being identified by both scholars and practitioners as the most competitive asset. Numerous organisations in today's knowledge-intensive economy are keen not only to determine knowledge-sharing but to also introduce strategies to adopt as well as implement knowledge management (KM) so that knowledg...
Article
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Problem statement: The value and importance of knowledge, as seen by numerous organisations today, does without a doubt play a crucial role in the current ever-challenging and aggressive business environment. As a result, businesses that aspire to be labelled as being successful and competitive need to seek and find better ways to improve their fir...
Article
This study employs the norm activation model (NAM) and the elaboration likelihood model (ELM) to investigate the drivers of consumers’ buying intent (BUI) for eco-friendly products (EFP). The primary emphasis is on eco-consciousness, which includes environmental literacy (ENL) and environmental concern (ENC). The research further examines the media...
Article
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This paper analyses the effect of demographic factors and investment experience on retirement planningintention. As noted in many discussions, issues surrounding retirement have emerged as one of the main topics inpublic debate, mainly because the world population continues to age. The lost of regular income during thegolden years apparently become...
Conference Paper
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This study explores how blockchain technology influences supply chain resilience and relational performance. By integrating the relational perspective and dynamic capability theory, this study presents a theoretical model demonstrating how blockchain technology promotes supply chain resilience by enhancing relational trust and network capabilities....
Article
Recognising factors driving m-banking adoption among young adults is crucial for improving user performance. However, little knowledge exists of their acceptance and usage. Thus, this research investigates the factors driving m-banking adoption among young adults in higher education institutions. It integrates three theoretical models: the Unified...
Article
Purpose This study aims to explore the intricate connections among late adolescents in Malaysia by considering their attachment patterns, attitudes towards technology acceptance, malevolent psychological and emotional traits and addiction to social media. This is achieved by integrating and refining the attachment theory (AT), the technology accept...
Article
Purpose - This study investigates the factors affecting university students’ intentions to continuously use ChatGPT by integrating the UTAUT3 (Unified Theory of Acceptance and Use of Technology) and ISS (Information Systems Success) theories. Design/methodology/approach - By using self-reported questionnaires, 388 usable data from university studen...
Article
Purpose Gender bias and stereotypes are universal issues in today’s society. This study presents a comprehensive review of women’s leadership based on bibliometric analysis. The feminist approach to leadership is helpful in many ways, and it could be the type of leadership needed in the challenging world of academia. Women present unique characteri...
Article
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Purpose The lack of physical contact and the absence of nonverbal clues could make some learners uncomfortable interacting with others via online learning platforms. Hence, understanding the determinants of students' motivation and engagement in online learning platforms is crucial in harnessing digital technology as an enabler of unrestricted and...
Article
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Purpose This paper aims to use the five-factor model’s (FFM: emotional instability, introversion, openness to experience, agreeableness and conscientiousness) personality traits and the need for arousal to explain millennials’ habitual and addictive smartphone use and resultant materialistic inclinations. The study also test the mediating role of a...
Article
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Aim/Purpose: This study investigates the intention to invest in online peer-to-peer (P2P) lending platforms among the bottom 40% (B40) Malaysian households by income. Background: The B40 group citizens earn less than USD 1,096.00 (i.e., RM 4,850.00) in monthly household income, thereby possessing relatively small capital investments suitable for on...
Article
Purpose The research aims to provide a nuanced understanding of the complex social, psychological and organizational factors that serve as the foundation driving academics' knowledge-sharing behavior (KSB) within an academic enclave. Design/methodology/approach A cross-sectional research design using the partial least squares structural equation m...
Article
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Purpose In recent years, Malaysia has seen a dramatic change in the landscape of financial transactions due to the fast growth of mobile payment systems. This study aims to examine the technological, organisational and environmental (TOE) factors of merchants’ adoption intention to use mobile payment platforms essential for the continuing developme...
Article
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Purpose This study aims to conduct a complete bibliometric analysis of published research to develop a solid roadmap for future research into developing young adults’ mental health and resilience and to further the body of knowledge and scientific advancement in this area. Design/methodology/approach A literature search using VOSviewer, through We...
Article
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Introduction Despite the growing concern over addictive smartphone use among young adults, there is a lack of understanding of the specific mechanisms underlying this phenomenon. This study aims to fill this gap by integrating the stimulus-organism-response–cognitive-adaptive-normative model to examine the drivers of habitual smartphone behavior an...
Article
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Abstract The significance of Big Data Analytics (BDA) has long been acknowledged by academics exploring Healthcare Information Systems (HIS). This paper aims to analyze and categorize the literature linking BDA to HIS research. From the Web of Science (WoS) database, the bibliometric data of BDA on HIS scholarly papers published between 1999 and 20...
Conference Paper
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Around a million deaths occur due to liver diseases globally. There are several traditional methods to diagnose liver diseases, but they are expensive. Early prediction of liver disease would benefit all individuals prone to liver diseases by providing early treatment. As technology is growing in health care, machine learning significantly affects...
Article
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An electronic wallet (e-wallet) is the digital equivalent of a physical wallet that can support cashless and contactless payment, thereby enabling consumers’ to meet the physical contact restrictions imposed to contain the spread of COVID-19. Hence, consistent with the increasing awareness of e-wallets, this study investigates consumers’ intention...
Article
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Purpose This study aims to posit the extended version of the technology acceptance model to explain the psychological factors of Muslim university students’ smartphone addictive behaviour and neglect of studies. In particular, this research conceptualised addictive behaviour as smartphone dependency and proposed process usage, flow, habitual smartp...
Article
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Purpose Existing literature acknowledges the role of green human resource management (GHRM) in shaping employees’ pro-environmental behaviour and environmental performance. However, limited studies have investigated the specific impacts of GHRM practices on pro-environmental behaviour from the employees’ perspectives. This study aims to conceptuali...
Article
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University rankings have gradually become an issue for concern in the academic community worldwide. Several mechanisms with different methodologies have been developed to rank the universities appropriately. However, some ranking tools have notable issues, especially with the indicators adopted. Some are based merely on research performance, whilst...
Article
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The healthcare industry is increasingly becoming more competitive, with patients now demanding a higher level of service quality. This study aims to model the impact of service quality (medical care procedures, administrative practices, hospital image, trustworthiness, patient safety, infrastructure, personnel quality, and social responsibility) on...
Article
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Purpose This study aims to investigate the factors, which may potentially influence green product buying decision among young consumers in Malaysia. Design/methodology/approach A perceived lack of intention to buy green products observed among the Malaysian Generation Young consumers has sparked the interest to carry out this study. With the aid o...
Article
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Academics are the pillars of Institutions of Higher Learning (IHLs) where knowledge is created and shared. Willing academics will determine the quality of knowledge being shared between themselves and their students. In this research, a pilot study is conducted among academics in public IHLs, whereby the theory of planned behaviour (TPB) is adapted...
Article
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Purpose Academics research productivity is the pinnacle issue of higher learning institution (HLI) quest for providing the best service for the community and a country’s as a whole. Being productive in their area of expertise will determine how far HLI can challenge for the best education in the world. In lieu of this, knowledge sharing (KS) behavi...
Article
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Purpose The purpose of this paper is to investigate Muslim academics’ knowledge sharing (KS) behavior and its relating predictors in the context of Malaysia. Academics being the center entity of education in higher learning institutions (HLI) has the noble obligation in spreading and sharing knowledge. Moreover, in Islamic teaching, academics havi...
Article
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Purpose To compete in a globally challenging environment, small and medium enterprises (SMEs) are increasingly pressured to leverage their relational capital to stay competitive. The purpose of this study is to model the KS behaviour of SMEs in an increasingly networked world through communities of practice (CoP). Design/methodology/approach Dat...
Article
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Further to the binary notion of accessibility and lack of accessibility to digital technology, this study examines Internet usage as the outcome of choice made by an individual to use the Internet. In identifying the determinants of choice, this study integrates the social cognitive theory notion of the human agency with the ability-motivation-oppo...
Article
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Knowledge sharing (KS) is a culture that has been fostered and supported in higher learning institutions (HLIs) in Malaysian. This research applies Theory of Planned Behavior (TPB) and Social Capital Theory (SCT) to determine the factors associated with Malaysian academic's KS intention in HLIs. The results indicate that social networking is an imp...
Article
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Purpose This paper aims to understand the factors that can determine the knowledge sharing (KS) intention and behaviour of academics in Malaysian higher learning institutes (HLIs), thus affecting academics research productivity. Design/methodology/approach The study’s respondents were 525 academics from public and private HLI in Malaysia. This stu...
Article
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Despite the proliferation of knowledge management research, there is still no clear answer to the question of the effect of Knowledge Management System (KMS) self-efficacy, KMS quality, expected reward and subjective norm on knowledge sharing (KS) attitude among employees predominantly in the context of the Halal industry. This paper would shed som...
Conference Paper
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Knowledge sharing (KS) in Institutions of Higher Learning (IHL) is a noble culture and should be fostered. IHL is the best platform for knowledge to be disseminated among academics and students. This research adapts the Theory of Planned Behavior (TPB) to determine academics' KS intention in Malaysian IHL. Partial least square SEM is used for analy...
Article
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This study explores the multipower variation integrated volatility estimates using high frequency data in financial stock market. The different combinations of multipower variation estimators are robust to drastic financial jumps and market microstructure noise. In order to examine the informationally market efficiency, we proposed a rolling window...
Conference Paper
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Nowadays the Internet has become a highly sought after platform for virtual travel agencies (VTA) to offer various travel products and services to online customers. The aim of this study is to understand the purchasing attitude of Gen Y virtual travel shoppers (VTS) by evaluating the impact of attitude, trust, perceived risk, service quality and we...
Conference Paper
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Research productivity among academics has become a main concern among institutions of higher learning (IHL) in Malaysia. The productivity of an academic is measured by the performance index in the current context not only by the quantity but also the quality of research output in terms of publications, consultation and industry engagement. To incre...
Article
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Although knowledge sharing (KS) has been acknowledged as important, uni- versities face issues that may hinder active sharing among its faculty members such as the absence of trust among its members or insufficient incentives rewarded to those who deserved it. The aim of this research is to focus on the impact of knowledge management (KM) factors i...
Conference Paper
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The research universities have been recognised as knowledge-based organisations (Goddard, 1998), which revolve around several key knowledge processes: knowledge creation; knowledge dissemination and learning Within this context, a university’s strategic approach in knowledge management (KM) to encourage knowledge sharing (KS), and subsequently rese...
Article
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Introduction. This research addresses a primary issue that involves motivating academics to share knowledge. Adapting the theory of reasoned action, this study examines the role of motivation that consists of intrinsic motivators (commitment; enjoyment in helping others) and extrinsic motivators (reputation; organizational rewards) to determine and...
Article
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This research addresses a primary issue that involves motivating academics to share knowledge. Adapting the theory of reasoned action, this study examines the role of motivation that consists of intrinsic motivators (commitment; enjoyment in helping others) and extrinsic motivators (reputation; organizational rewards) to determine and explain the b...
Article
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Universities need to be aware of the impact of knowledge management (KM) in order to become world-class academic institutions. This research fills an unexplored gap in regards to the impact of KM enablers (i.e. trust, knowledge self-efficacy, reciprocal benefits, top management support, organizational rewards, organizational culture, KM system infr...
Article
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Due to its increasing numbers, social networking sites (SNSs) have become an increasing fab among university students as mediums of sharing knowledge with each other. Therefore, students' knowledge sharing behaviour in SNSs from the social and technical approaches is observed in order to find ways to improve their sharing of knowledge. Social ties,...
Article
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Changing in consumer living standard and health conscious had impact the fast food industry in this 21 century. Customers now are changing their needs and wants from merely asking for convenient food to more healthy food. Due to these, consumer started to demand for healthy fast food from the fast food industry. Many fast food companies in United S...
Article
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Online business had become a trend in this century and marketers have started to shift their business from brick-and-mortar to click-and-mortar or even click only setting. As online purchasing grows, it is important to understand factors influencing consumers' intention to purchase online. This study will explore factors affecting women shopper sho...
Conference Paper
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The culture of trust in the workplace has been shown to have a strong and robust influence that act as an important force behind the sharing of knowledge. In this study, using literature review, we had clearly identified trust as one of the key facilitator that influences the development and establishment of a knowledge-sharing culture. It is hope...
Article
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The introduction of the Malaysian deposit insurance scheme is an approach to strengthen the protection of depositors in line with other concerted efforts determined in the development of Malaysian financial system. The study investigates the effect of the introduction of deposit insurance plan on bank risks given that a proper risk management is vi...
Article
Full-text available
The culture of trust in the workplace has been shown to have a strong and robust influence that act as an important force behind the sharing of knowledge. In this study, using literature review, we had clearly identified trust as one of the key facilitator that influences the development and establishment of a knowledge-sharing culture. It is hope...

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