Christian Sonnenberg

Christian Sonnenberg
University of Liechtenstein · Information Systems

Dr.

About

36
Publications
29,446
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649
Citations
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January 2007 - February 2013
Universität Liechtenstein

Publications

Publications (36)
Article
Full-text available
Imagine that your CEO asks you to report on the economic value of your BPM initiative. Such requests often arise for those who are trying to sell the idea of BPM. Projects must be planned according to investments and returns, and those who run BPM initiatives must demonstrate those initiatives' contribution to corporate value. Could you provide su...
Article
Full-text available
Purpose – The purpose of this paper is to integrate BPM and accounting on a conceptual level to account for the economic implications of process-state changes at both process design-time and process run-time. Design/methodology/approach – The paper adopts a design science research paradigm. The research is grounded in an “events” approach to accou...
Conference Paper
Full-text available
The central outcome of design science research (DSR) is prescriptive knowledge in the form of IT artifacts and recommendations. However, prescriptive knowledge is considered to have no truth value in itself. Given this assumption, the validity of DSR outcomes can only be assessed by means of descriptive knowledge to be obtained at the conclusion of...
Conference Paper
Full-text available
In the discipline of accounting, the resource-event-agent (REA) ontology is a well accepted conceptual accounting framework to analyze the economic phenomena within and across enterprises. Accordingly, it seems to be appropriate to use REA in the requirements elicitation to develop an information architecture of accounting and enterprise informatio...
Article
Full-text available
The purpose of business processes is to create value, and the purpose of business process management is to support this value creation. However, the concept of value is little understood in BPM, and a number of BPM initiatives have missed the opportunity to demonstrate value creation in practice. In fact, there is little understanding in the BPM di...
Article
Full-text available
The role of culture in business processes is often underestimated. Especially the success of Business Process Change depends to a large extent on the employees’ willingness to adapt to a new work environment and eventually accept short-term losses for long-term benefits. We, therefore, engage with the Hilti Corporation analyzing the role of culture...
Chapter
Organizations are faced with an overwhelming amount of content to be captured, organized, and archived efficiently. As a result, enterprise content management (ECM) has emerged as a top business priority. Organizations may choose from a variety of sophisticated ECM systems based on their specific functional requirements. While such a choice must al...
Article
Full-text available
Wie können ERP-Systeme beitragen, Wettbewerbsvorteile zu generieren? Dieser Beitrag versucht, wesentliche Zusammenhänge anhand eines Wirkungsmodells zum Wertbeitrag von IT aufzuzeigen.
Conference Paper
Full-text available
Artefact evaluation is regarded as being crucial for Design Science Research (DSR) in order to rigorously proof an artefact’s relevance for practice. The availability of guidelines for structuring DSR processes notwithstanding, the current body of knowledge provides only rudimentary means for a design researcher to select and justify appropriate ar...
Conference Paper
Conceptual languages to describe business models - not business process models - become increasingly important. One of the most expressive approaches towards business models is the Resource-Event-Agent (REA) ontology. REA has a substantial back-up in economic and accounting theory, but did lack a dedicated representation language for many years. Re...
Conference Paper
Full-text available
Process-aware information systems (PAIS) have been proposed as a vital means to facilitate the adoption of BPM within organizations. Many studies exist that report on PAIS implementations with enterprise resource planning systems and workflow management systems being the most widely implemented types of PAIS. Accounting information systems (AIS) on...
Article
ENGLISH: ERP-systems provide operations management with means to efficiently allocate scarce resources in daily activities. The design of business processes is vital here since it has to be asked if the process structures supported by ERP-systems add value to operations. This article presents a method to assess the value-added of ERP-system- drive...
Chapter
The usage of social software and virtual community platforms opens up opportunities to bridge the gap between customers and companies and to integrate customers into the value-added process. Ideas generated by members of a virtual community can be utilized to improve and to innovate a company’s value adding activities. However, the implementation a...
Chapter
Full-text available
The role of culture in business processes is often underestimated. Especially the success of Business Process Change depends to a large extent on the employees’ willingness to adapt to a new work environment and eventually accept short-term losses for long-term benefits. We, therefore, engage with the Hilti Corporation analyzing the role of culture...
Conference Paper
The usage of social software and virtual community platforms in particular promises to offer opportunities for customer integration approaches into a company's value creation activities. Therefore, ideas and innovations generated by members of a virtual community can be analyzed and used in order to enhance the quality of firm's products and servic...
Chapter
Organisations are facing an incredibly increasing amount of content to be efficiently captured, organised and archived. As a result, Enterprise Content Management (ECM) has emerged as a top business priority during the past years. However, only a few academic reports present common guidelines for evaluating and justifying the choice for a certain E...
Article
Full-text available
Companies are increasingly confronted with the question of whether or not the adoption of information technologies (IT) turns out to be a profitable venture. Thus, there is a great need for methods which allow for both the analysis and evaluation of the economic value of IT investments. In this paper we introduce the concept of potentials modeling...
Article
Die wirtschaftliche Gestaltung betrieblicher Informationssysteme erfordert Methoden, die eine Analyse und Bewertung der Gestaltungspotenziale ermöglichen. Ziel ist es, den ökonomischen Wert der Informationstechnologie (IT) im Hinblick auf den individuellen unternehmerischen Kontext zu beurteilen. In dieser Arbeit wird das Konzept der Potenzialmodel...
Conference Paper
The promise of Service-oriented Enterprise Resource Planning Systems is to allow for a fine-grained alignment of IT with the specific functional requirements of an organization’s business processes. Recent publications suggest that the implementation and configuration of service-oriented ERP systems are pre-dominantly coordinated by means of market...
Conference Paper
The impact of IT infrastructure on organizations’ activities and performance is hard to evaluate since complex IT infrastructures affect multiple business processes. An integrated perspective on IT and business processes is required. Previous research dealing with process-based IT impact evaluations lacks practical applications of proposed methods....
Conference Paper
Service-oriented ERP systems promise to allow for a fine-grained alignment of IT with the specific functional requirements of an organization's business processes. In this regard, studies particularly emphasize the potential to flexibly exchange services by means of market-based transactions. One important aspect widely neglected, however, is the e...
Chapter
The usage of social software and virtual community platforms opens up opportunities to bridge the gap between customers and companies and to integrate customers into the value-added process. Ideas generated by members of a virtual community can be utilized to improve and to innovate a company’s value adding activities. However, the implementation a...
Article
Unternehmensarchitekturen sollen eine bessere Abstimmung informationstechnischer Potenziale und betriebswirtschaftlicher Anforderungen ermöglichen. Bisherige Arbeiten liefern überwiegend Ordnungsrahmen, die relevante Gestaltungsfelder systematisieren. Allerdings ist zu berücksichtigen, dass mit der Gestaltung von Unternehmensarchitekturen in der Pr...
Conference Paper
Full-text available
The use of social software and virtual community platforms in particular promises to offer opportunities for customer integration into a company’s value adding activities. Therefore, ideas and innovations generated by members of a virtual community can be analyzed and used in order to enhance the quality of products and services. However, evaluatin...
Conference Paper
Service oriented architectures (SOA) herald a new generation of application systems. Whereas current systems were to be chosen and operated as self-contained systems of individual vendors, service oriented architectures allow for integrating application functionality from different sources internal or external to a company according to individual n...
Chapter
Bei der Entscheidung über die Einführung einer Serviceorientierten Architektur (SOA) in einem Unternehmen sind neben technischen Aspekten insbesondere organisatorische Fragestellungen relevant. In einer prozessorientierten Sichtweise auf die SOA-Nutzung ergeben sich neuartige Gestaltungsoptionen für bestehende Geschäftsprozesse, die hinsichtlich ih...

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