Christian Koldewey

Universität Paderborn | UPB · Department of Electrical Engineering and Information Technology

Industry 4.0 is accompanied by an increasing spread of cyber-physical systems (CPS), which allows for the collection of vast amounts of data along the product life cycle. This opens a whole new range of possibilities for the providers of these CPSs to offer advantageous digital services based on system data – so-called smart services. But finding p...

Cyber-physical systems (CPS) are able the collect huge amounts of data about themselves, their users, and their environment during their usage phase. By feeding these usage data back into product planning, manufacturers can optimize their engineering and decision-making processes. Despite promising potentials, most manufacturers still do not analyz...

The manufacturing industry is currently experiencing profound changes driven by digitalization and servitization. Consequently, so-called smart services, which are digital services that generate value from product data, are gaining considerable attention. However, many companies are struggling with their strategic management, particularly in terms...

The successful planning of future product generations requires reliable insights into the actual products’ problems and potentials for improvement. A valuable source for these insights is the product use phase. In practice, product planners are often forced to work with assumptions and speculations as insights from the use phase are insufficiently...

Influenced by the digitalization megatrend, mechatronic products are increasingly transforming into cyber-physical systems (CPS). These are capable of collecting extensive data during their operation and making it available via digital network infrastructures. Together with other data from the operating phase, they promise valuable insights into th...

Digitalisation offers companies the potential to shape their processes and services along the entire value chain in a more efficient, flexible, and resource-saving way. However, there are many risks that companies need to consider in their digitisation efforts. These risks include not only the risks associated with technical challenges but also the...

Scenario-based foresight is used less and less in the corporate world despite continued high satisfaction with the obtained results. In the age of digitalization, many companies feel increasingly forced to short-termism instead of strategic planning. However, emerging digital technologies, such as artificial intelligence (AI), represent a promising...

Im folgenden Kapitel wird gezeigt, wie das Risikomanagement die Einführung von digitalen Technologien vor soziotechnischem Hintergrund unterstützen kann. Dazu werden zunächst Potenziale der Digitalen Transformation für Unternehmen und deren Geschäftsmodelle, Marktleistungen und Leistungserstellungsprozesse aufgezeigt. Anschließend werden soziotechn...

Plattformen haben im Business-to-Consumer (B2C)-Bereich gravierende Veränderungen ausgelöst und z. B. im Hotel- und Taxigewerbe etablierte Strukturen erodiert. Es wird erwartet, dass diese Plattformisierung weiter voranschreitet und in Zukunft auch im Business-to-Business (B2B)-Bereich ähnlich substantielle Veränderungen herbeiführt. Der Aufstieg d...

Due to the increasing importance of sustainability companies are confronted with a variety of challenges to transform their existing business. The concept of circular economy has emerged as a promising economic model for this endeavor. However, the implementation of a circular economy business requires changes in the current product design. The so-...

Digital platforms have already led to disruptions in multiple B2C markets and are becoming increasingly dominant in B2B markets. As a result, more and more companies are trying to participate in the platform economy. However, the successful development and operation of a digital platform is associated with significant challenges, which leads to 85%...

Industry 4.0 is one of the most influential trends in manufacturing as of now. Coined as the fourth industrial revolution it promises to overthrow entrenched structures opening new pathways for innovation and value creation. Like all revolutions, it is accompanied by disruption and uncertainty. Consequently, many manufacturing companies struggle to...

The megatrend digitalization turns mechatronic products into continuous collectors and generators of use phase data. By analyzing this data, manufacturers can uncover valuable insights about the products and the users. Especially in product planning, these insights could be used to plan promising future product generations. The systematic exploitat...

In the course of digitalization, digital platforms are unleashing their full disruptive potential and are already dominating the first industries (e.g., hotel industry). As a result of this success, more and more companies want to build their own platforms and participate in the success. However, building and operating a digital platform involves m...

Product planning is transforming. For decades, product managers searched for potentials for improvement of their products using methods such as interviews and workshops with customers. Since the information gained with these methods was predominantly qualitative and often also incomplete, product managers also had to rely on their own experience as...

Smart Services eröffnen vielfältige Geschäftsmöglichkeiten für produzierende Unternehmen und erfordern zugleich einschneidende Anpassungen ihrer häufig historisch gewachsenen Wertschöpfung. Dieser Beitrag zeigt eine Web-Applikation, die es produzierenden Unternehmen erlaubt, die erforderliche Smart-Service-Transformation zu planen. Dafür werden umf...

The ongoing digitalization of products offers product managers new potentials to plan future product generations based on data from the use phase instead of assumptions. However, product managers often face difficulties in identifying promising opportunities for analyzing use phase data. In this paper, we propose a method for planning the analysis...

Cyber-physical systems generate and collect huge amounts of usage data during operation. Analyzing these data may enable manufacturing companies to identify weaknesses and learn about the users of their products. Such insights are valuable in the early phases of product development like product planning, as they facilitate decision-making for produ...

Daten verändern Produkte sowie die dazugehörige Planung, Entwicklung und Produktion. Zunächst wird ein Überblick des Status quos der Datennutzung in diesen Bereichen aufgezeigt. Ferner werden Potenziale und Herausforderungen vor dem Hintergrund der datengestützten Produktplanung beleuchtet und Implikationen für die Produktionssystementwicklung abge...

For several years now, the two megatrends of servitization and digitalization have had a major impact on business in manufacturing. Servitization means the addition of complementary services to products aiming for increased revenues, margins, and differentiation from competitors. Digitalization refers to the rapidly evolving information and communi...

Die Entwicklung von Produkten wird zunehmend komplexer. Dies liegt zum Teil an sprunghaften Entwicklungen von Technologien, aber auch an der zunehmenden Volatilität des Umfelds. Um trotz der zunehmenden Komplexität in der Wettbewerbsarena von morgen zu bestehen, müssen Unternehmen ihr Produktportfolio zukunftsrobust weiterentwickeln. Diese neuen An...

The German automotive and supplier industry is one of the most innovative sectors worldwide. A special focus of research and development investments is on the topics of electromobility and automated driving. Every third patent registered in the context of electromobility comes from Germany. Being responsible for 75% of innovations, the innovation s...

Cyber-physical systems (CPS) generate huge amounts of data during the usage phase. By analyzing these data, CPS providers can systematically uncover hidden product improvement potentials for future product generations. But many companies face difficulties starting industrial data analytics projects as they cannot rely on experience and miss orienta...

Sustainability is one of humanity’s greatest challenges, while digitalization is considered to be today’s preeminent driver of change. Digitalization offers fascinating opportunities for industry, but it also changes the products and services of tomorrow as well as the way they are developed. The interplay of disciplines such as electronics, comput...

Digitalization and sustainability are major challenges for today's manufacturing industry. While digitalization is characterized by the incorporation of digital technologies in the products and services as well as the value creation architectures, sustainability requires them to balance economic, environmental and social issues. In both areas, espe...

Digitalization will significantly transform the product world of tomorrow. In conjunction with servitization, so-called smart services are gaining in importance. These are digital services that are based on the operational data of a product and aim to create added value. However, many companies have serious problems with the introduction of smart s...

The service business of manufacturing companies is traditionally structured around their core products and focuses on personnel-intensive services such as consulting or maintenance. Along with this, capital intensive products in particular (e.g. tooling machines) are increasingly permeated by information and communication technologies. This enables...

Smart Services sind das Resultat zweier Megatrends: Digitalisierung und Servitisierung. Diese digitalen Dienstleistungen erfordern innovative Geschäftsmodelle, deren Umsetzung jedoch häufig eine Anpassung historisch gewachsener Wertschöpfung produzierender Unternehmen voraussetzt. Wir liefern geeignete Geschäftsmodellmuster zur Entwicklung von Gesc...

Zusammenfassung Mit der zunehmenden Bedeutung von digitalen Lösungen und innovativen Dienstleistungen geht eine signifikante Transformation des produzierenden Gewerbes einher. Die Digitalisierung führt zu intelligenten Produkten, die Daten generieren und über das Internet austauschen. Auf Basis dieser Daten können Produkthersteller gänzlich neue d...

The digital transformation opens up a wide range of potentials to design value creation processes more efficiently. However, performing the digital transformation requires far-reaching changes from companies. These changes are not just technical but affect the organization and the employed people equally. In particular, the interactions between tec...

Industry 4.0 provides many advantages. Nevertheless, the implementation of Industry 4.0 technologies is associated with human, technological and organizational risks. To minimize the vulnerability to risks, companies need to develop risk management strategies adapted to the degree of digitalization of the organization. Therefore, the companies’ spe...

In manufacturing industry, digital services that build up on product’s data are gaining significantly in importance. These so-called smart services induce a profound change in value creation for involved stakeholders. Due to new value creation structures and mechanisms, the planning of value networks for smart services becomes a highly sophisticate...

Digital platforms have been reshaping the structure of whole industries. Whereas previous developments mainly have taken place within the business-to-consumer (B2C) or consumer-to-consumer (C2C) market, the business-to-business (B2B) market is at the edge of the so-called platform economy. Leading companies step out of their core business and devel...

Systematic Development of Generic Strategies for Smart Services. The availability of data from operations has greatly increased with the introduction of networked intelligent manufacturing systems (cyber-physical systems). This opens promising opportunities for Smart Services and related new business fields. The prerequisite for entering a new busi...

The emerging trends of digitalization and servitization offer new opportunities for product centric companies to innovate their business model. The interaction between the innovation of business models, the increasing service orientation and the ongoing digitalization of business models raise questions regarding a methodical approach. To the best o...

Due to the two mega trends Digitalization and Servitization, companies try to start a business with Smart Services. These are digital services that create value using data of a corresponding physical product, e.g. predictive maintenance. The business processes of traditional manufacturing companies have been optimized for doing business with physic...

The manufacturing industry is currently undergoing a tremendous change in value creation caused by two megatrends: digitalization and servitization. In response to these two trends, new hybrid market offerings are emerging, so-called Smart Services. Traditional manufacturing companies planning to provide these data-based Services are confronted wit...

With the increasing digitalization of products and product environments, new opportunities for service innovation are opening up. They will fundamentally change the way customers use products, how they communicate with the vendor, and how business relationships work. Especially so-called Smart Services offer the potential to generate new revenues....

Kurzfassung Smart Services sind digitale Dienstleistungen, die aus den (Betriebs-)Daten eines physischen Produkts einen Mehrwert für Kunden generieren. Wir zeigen, wie Smart Services die Wertschöpfung und Arbeit produzierender Unternehmen beeinflussen und welche Fragestellungen sich bei der Transformation vom Produkt zum Smart-Service-Anbieter erge...

Digitalization will significantly transform the product world of tomorrow. In conjunction with servitization, so-called smart services are gaining in importance. These are digital services that are based on the operational data of a product and aim to create added value. However, many companies have serious problems with the introduction of smart s...

Today's manufacturing industry is confronted with fundamental changes in value creation. The tension between the two megatrends of digitiza-tion and servitization leads to new hybrid market offerings, so-called smart services. Corresponding value networks fundamentally differ from traditional ones. Developing smart services requires new competences...

Smart Services are digital, IT-based services that are using data of a corresponding physical product, e.g. predictive maintenance or automated reordering of consumables for a production machine. This contribution shows a study about 265 services from the German manufacturing industry. We derive hypothesis for identifying Smart Services as well as...

One of the notable drivers of the fourth industrial revolution is the collection of vast amounts of data along the entire lifecycle of a product. The analysis of product lifecycle data in conjunction with product hypotheses leads to promising potentials in strategic product planning. In this thesis paper, we postulate the need for data-driven produ...

Digital platforms have been reshaping the structure of whole industries. While previous developments mainly have taken place within the B2C- or C2C-market, the B2B-market is at the edge of the so-called platform economy. Leading companies are stepping out of their core business and develop their own platforms. The paper at hand presents a methodolo...

The tension between the two megatrends of digitalization and servitization opens up new possibilities for companies to design their products and services. In this context, so-called smart services deserve special mention. These are digital services that are offered in the context of a physical product and create significant additional value for the...

The convergence of digitization and servitization enables companies to create completely new market propositions, so-called smart services. Smart services are digital services that enhance physical products. In order to keep up with their competitors, companies need to enrich their product and service portfolio with these respective services. The c...

Kurzfassung Smart Services sind digitale Dienstleistungen, die aus den Daten einer Sachleistung Mehrwert generieren. Durch eine übersichtliche Abgrenzung der kursierenden Begrifflichkeiten tragen wir zum Verständnis dieser neuartigen Marktleistung bei. Wir zeigen eine Referenzarchitektur und postulieren vier Hauptherausforderungen: Konzipierung, Ko...

Emerging markets have become increasingly interesting for companies from industrialized countries, but the requirements in these markets differ dramatically from those in the companies’ traditional markets. New products and services are demanded – so-called frugal innovations. Since the challenges for the development of frugal innovations are often...

Es ist offensichtlich, dass mit dem Paradigma Industrie 4.0 ein grundlegender Wandel der Wertschöpfung für produzierende Unternehmen verbunden ist. Insbesondere die Entwicklung innovativer Geschäftsmodelle stellt in diesem Kontext aber offensichtlich noch eine Herausforderung dar: Deutsche Unternehmen fokussieren sich heute im internationalen Vergl...

Many companies are faced with the challenge of navigating the complex field of Industrie 4.0. The questions are manifold – What is Industrie 4.0? Is it a revolution or an evolutionary development of technologies? What advantages does Industrie 4.0 present to manufacturing enterprises? What is actually new? Which elements of Industrie 4.0 are releva...

Companies from the manufacturing and related industries are confronted with a variety of possibilities to reinvent their existing business or develop an entirely new business. As business models are associated with securing and expanding competitive advantage, the concept of business model innovation has become more and more popular. In business in...

Mit dem Schlagwort Industrie 4.0 ist für die deutschen Unternehmen des Maschinen- und An-lagenbaus sowie der verwandten Branchen ein fundamentaler Wandel verbunden. Dies betrifft insbesondere Unternehmen, die Fertigungsanlagen anbieten. Ihre Kunden versprechen sich einen hohen Mehrwert von Industrie 4.0, ohne genaue Vorstellungen zu haben, wie dies...

Strategische Planung ermöglicht es, frühzeitig auf sich ändernde Markt- und Wettbe-werbsbedingungen zu reagieren. Für strategische Entscheidungen wird eine Vorstellung von der Zukunft benötigt. Das zukünftige Verhalten von Wettbewerbern, Lieferanten, Kunden, Verbänden etc. (Stakeholder) ist dabei eine wesentliche Einflussgröße. Dies birgt große Uns...