Cheuk Hang Au

Cheuk Hang Au
National Chung Cheng University · Department of Information Management

Doctor of Philosophy

About

41
Publications
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572
Citations

Publications

Publications (41)
Article
Full-text available
The proliferation of cryptocurrencies has contributed to the emergence of different cryptocurrency exchanges (crypto-exchanges). While these services may be regarded as FinTech, involving cryptocurrency as the major transaction currency has made these services potentially distinctive from other fiat-based FinTech services. Thus, the critical succes...
Conference Paper
Full-text available
As Cybersecurity continues to have a significant impact on modern society, there is a pressing need for a more comprehensive research agenda in Information Systems (IS). In this study, we conducted a thorough literature review of prominent IS journals to identify gaps in Cybersecurity research practices. Our findings indicate that there is a signif...
Article
Purpose The success of sharing economy (SE) platforms has made it attractive for many firms to adopt this business model. However, the inherent weaknesses of these platforms, such as their unstandardized service quality, the burden of maintenance on resource owners and the threat of multi-homing, have become increasingly apparent. Previous prescrip...
Conference Paper
Financial technology (FinTech) refers to the applications of emerging technologies to improve financial activities (Schueffel 2016). World Economic Forum classified FinTech firms in terms of their primary: (1) Payment, (2) Insurance, (3) Deposit and Lending, (4) Capital Raising, (5) Investment Management, and (6) Market Provisioning. With significa...
Article
It is increasingly popular for Internet users to comment or criticize the products or services they have used or experienced. However, other consumers may not agree with or may even defend against these critics or comments. These consumers’ brand defending behaviors, especially in online contexts, may lead to Consumer-to-Consumer (C2C) conflicts an...
Article
Full-text available
Purpose The impact of ideological polarization has been a serious concern, given its damages to society. In addition, Schadenfreude is increasingly common in the era of ideological polarization. Previous literature may have discussed the cause and outcomes of schadenfreude in general but not specifically related to ideological polarization. This st...
Article
Purpose As current university students may access information for their study anytime, anywhere with ubiquitous mobile technologies, this research re-examines the roles of study space in students' learning and campus life. Design/methodology/approach A survey was conducted to collect students' opinions and habits regarding the usage of different s...
Article
Ideological polarisation has drawn wide attention from both the general public and researchers. It is frequently argued that under the proliferation of ideological polarisation, echo chambers may be formed while people inside the echo chambers may be less willing to accept alternative political viewpoints and more likely to fall into fake news and...
Article
Full-text available
In recent years, the circulation of online misinformation and fake news has drawn our attention, given it has ideologically polarized society and has led to social instability, compromised democracies, and other consequences. Efforts on technical or behavioral dimensions on their identification are not uncommon, but these efforts inadequately addre...
Article
The emerging technological trends have impacted both business firms and nonprofit organizations (NPO). For both of them to adopt emerging technological applications, the primary prerequisite is the acquisition of IS capabilities, which may not be challenging for business firms, but NPOs. In this paper, a case of academic-community collaboration bet...
Article
Fake news and misinformation have become a major social issue. And yet, many researchers concern primarily about political misinformation, leaving healthcare misinformation less emphasized. Nevertheless, healthcare misinformation may create consequences such as delayed diagnosis or treatment of patients or even public health crisis. We conducted an...
Article
It is estimated that from 2015 to 2025, the Global Multiplayer Online Game (MMOG) market will be growing at a compound annual growth rate of 10.2%. However, rapid market changes have shortened the lifespan of many MMOGs. This market phenomenon may demotivate prospective market players and thus decelerate the market growth. To address the lifespan i...
Article
This study investigates the role and impact of online derivative works on social movement, which scant research has been done. We conducted a case study with netnography in the community of HKGoldenMusic, with a focus on their derivative works, a form of social movement participation. Based on our findings from this high-traffic online subcommunity...
Article
Purpose This study aims to explore how social media help promote environmental education and pro-environmental behaviours by analysing how young adults access social media and traditional media to obtain environmental information differently, how environmental ideas are disseminated through social media and how people perceive and realise environme...
Article
Purpose This paper is to address the research gaps about Research Support System (RSS) as mentioned by earlier articles, and to provide a possible solution to develop an RSS for supporting academics in conducting their research. Design/methodology/approach This study adopts a single-case study with the application of netnography. Data were collect...
Article
Purpose Online Peer-to-Peer (P2P) lending platforms are becoming increasingly popular globally in recent years. Our knowledge of how to develop and manage the digital platforms that make P2P lending possible, however, is limited. Through an in-depth examination of the strategies deployed and actions taken across the various stages of development of...
Article
Despite the potential of social networking services (SNS) as a tool for communication between academic libraries and users, many academic libraries are yet to successfully optimize their SNS. As a result, their social proof and social capital of various SNS do not perform well. This research aims to evaluate the SNS effectiveness of the University...
Article
In recent years, many academic libraries have started adopting social media by, for example, establishing their own Facebook pages. Our research investigates the current Facebook usage among seven university libraries in Hong Kong. Using a mixed-method research approach, we examined the characteristics of academic libraries Facebook usage and its e...
Article
Repeated information security (InfoSec) incidents have harmed the confidence of people on enterprises' InfoSec capability. While most organisations adopt control frameworks such as ISO27001 and COBIT, the role and contribution of knowledge management on InfoSec was inadequately considered. The authors integrated the concepts of knowledge-centric in...
Article
Educational games have been adopted in different disciplines in light of their various advantages such as engaging students and promoting learning attitudes, but their applications in Information Systems Education are relatively limited. In response to the needs for establishing new methodologies of Information Systems (I.S.) education, this study...
Article
Full-text available
This article tries to address the issue of lengthy queues at the polling stations during elections using simulation. It is known that the long queues may harm the voting experience and turn voters away. Moreover, the queuing problems have been repeating in different countries. We tried to use computer simulation to address this problem, with a poll...
Article
This article describes how different literatures have suggested the positive role of educational games in students' learning, but it can be hard to find an existing game for student learning. Some lecturers may try to develop a game for their courses, but there were not many effective models for educational board game development. The authors have...
Conference Paper
Given the previous successful adoptions of gamebased learning (GBL) in Information Systems (IS) education, we have designed and adopted a simulation game for teaching of digital marketing concepts. A post-game survey was used to evaluate the outcome. A positive relationship was found between challenges and perceived learning and was partially media...
Conference Paper
Both board games and animations have been used as learning tools for various disciplines in many universities. Students have sometimes been assessed for their learning outcome in subjects where they enroll by participating in playing the board games or watching the animations. Nonetheless, not many will seek students to create the games or animatio...
Conference Paper
Full-text available
Repeated information security (InfoSec) incidents have been haunting the confidence of people on how well enterprises have been maintaining the confidentiality, integrity, and availability (CIA) of their InfoSec systems. Most organizations adopt information system control framework such as ISO27001 and COBIT, requiring regular audits by either inte...
Conference Paper
Full-text available
While both wiki and Facebook(FB) has been said to be supportive of e-learning, further studies of them in collaboration aspects and the related comparison were not addressed, leaving a significant research gap. This project involved 114 students using either wiki or FB for project collaboration. The relationship between the tools and collaboration...
Article
Full-text available
While both wild and Facebook(FB) has been said to be supportive of e-Iearning, further studies of them in collaboration aspects and the related comparison were not addressed, leaving a significant research gap. This project involved 114 students using either wild or FB for project collaboration. The relationship between the toots and collaboration...

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