Chern Li Liew

Victoria University of Wellington · School of Information Management

Moves towards a post-custodial, participatory paradigm have been well-documented in the cultural heritage sector. The capacity for individuals to contribute to community archives is significant, given their emphasis on representing the experiences of those hidden, ignored, underrepresented or misrepresented by mainstream cultural heritage instituti...

Purpose This study aims to examine the imagining of libraries and the depiction of library services in contemporary science fiction novels. Analyses of libraries in contemporary science fiction may reveal expectations of libraries and the roles they play in future societies. These may, in turn, be used by the library profession to innovate and to d...

The question of how to appropriately care for and share Indigenous knowledges is central to cultural heritage documentation and, contemporary archival praxes and discourses. Transforming the standards of Indigenous knowledge management (IKM) necessitates confronting the legacies of colonial control and Indigenous expurgation that settler colonial g...

Purpose Online/Digital cultural heritage platforms have the potential to serve as empowering sites and tools for democratic participation, and for promoting social cohesion, acting as convergence points for diverse societal groups. They enable the gathering of multiple voices, including those of minorities and groups often marginalised in mainstrea...

Extant discourses in Indigenous Knowledge Management [IKM] emphasize the need to support Indigenous self‐determination, data sovereignty and self‐governance. To channel archival attention in this manner contributes to a larger shift in IKM towards stewardship praxes that empower Indigenous communities through culturally responsive and responsible p...

Purpose Researchers in information studies have examined fictional depictions of libraries in various mediums because these images can reflect and influence real-life experiences and attitudes. Video games, despite being relatively overlooked, are increasingly culturally relevant and can indicate library users' real needs and desires. This study in...

Purpose This research examines the ways in which museums have utilised their Facebook platforms to communicate about climate and environmental-related challenges. The aim is to offer a snapshot of the phenomenon of museums as contributors to communicating climate-related topics and climate change education. Design/methodology/approach A content an...

Scholarly investigations into the extent and nature of schools and public libraries collaborating in the “maker/making” space are scant. This research sets out to address this knowledge gap, by investigating the perspectives of public libraries’ staff: How public libraries and schools have worked together on makerspaces and “making” programmes, the...

Purpose While memory institutions' use of social media has proliferated, research and scholarly literature on risks, resulting from social media use, memory institutions' social media risk-aware culture and, in particular, social media risk management remains scant. This study addresses this knowledge gap and identifies aspects of social media risk...

Purpose Among the current discourses around social media risk management (SMRM) is whether institutions perceive social media (SM) as more of an opportunity to be embraced and regulated, or a risk to be avoided or mitigated, how this is reflected in their policies and how institutional stance reflects their regulation and management of SM use and p...

This research examines the impact of digitized and digital indigenous knowledge collections (D‐IKC) on cultural knowledge transmission, social connections, and cultural identity through semi‐structured interviews with 8 users of D‐IKC in New Zealand. The participants acknowledged that D‐IKC brought about many benefits, including the surfacing of ot...

Electronic resources (ERs) in academic libraries have become a global phenomenon due to technological developments, and these resources are changing the expectations of library users as well as the nature of the work of librarians. Although there is an extensive body of literature on the management and usage of ERs in academic institutions, few res...

Purpose This paper aims to examine the attitudes and experiences of information professionals with descriptive standards and collection management systems (CMSs) used for managing documentary heritage collections held by cultural heritage institutions in New Zealand (NZ). The aim is that such insights will inform decision-making around promoting do...

The management of electronic resources (ERs) has become a core function of academic libraries and researchers have revealed how academic libraries in developed countries are struggling to successfully manage these resources. The scholarly literature on the management of ERs in libraries has predominantly focused on developed country context. Little...

Purpose The difficulty of attributing subject to editorial cartoons for indexing purposes exists both for traditional paper-based cartoon formats and for digitized or born-digital cartoons. This paper presents a selective review of literature on indexing editorial cartoons and the associated challenges. Design/methodology/approach A gap exists in...

Purpose The purpose of this study is to propose a set of design recommendations for crowdsourcing platforms with a focus on user engagement. A sample of New Zealand (NZ) cultural heritage institutions (CHIs) crowdsourcing platforms were assessed, with the aim of offering insights into how they have been designed to encourage dialogue and engagement...

How public library policies, practices and services support the information needs of people experiencing homelessness was investigated using a qualitative-phenomenological design. Data were collected through semi-structured, face-to-face interviews with four homeless participants and seven librarians from four public library networks from a particu...

While many libraries are making use of digital components in reading programs, there is little research examining the the perceived value of those components by consumers. Children and their parents value the Dare to Explore (DtE) summer reading programme at Auckland Libraries, New Zealand, as a whole but the perceived value of the digital componen...

The vision of an online participatory culture involving communities contributing information and engaging with digitized collections via the social Web has been challenged by the reality of low response rates to many digital cultural heritage projects. This study examines factors that encourage or discourage genealogists, a group generally motivate...

As a discipline, library and information studies (LIS) is often considered to lack visibility and a clear identity within academia. Poor understanding of the nature of our field/discipline and our relatively small size has led to LIS programmes being partnered with a range of other subjects, located within diverse faculty structures. We suggest tha...

Digital Libraries and Information Access - edited by G. G. Chowdhury December 2013

Cambridge Core - General - Digital Libraries and Information Access - edited by G. G. Chowdhury

This paper discusses selected results of a survey of the continuing professional development (CPD) needs of mid-career librarians. While there are many studies of the CPD needs of librarians at an early stage in their library careers, information about the needs and practices of those who have been in the profession for some years is lacking. The o...

Purpose The relatively under-documented “dark side” of participatory activities facilitated by memory institutions through social media is examined in this study. The purpose of this paper is to investigate the risks and perception of risks resulting from using social media for public engagement and participation. Design/methodology/approach Sem...

In this paper, we discuss factors that influence the digitisation of cultural heritage resources and outline differences in the challenges faced by memory institutions in developed and developing countries. Increasingly, memory institutions (galleries, libraries, archives and museum) are taking advantage of digital technologies, including social We...

The digital era has transformed the ways people share information and preserve knowledge for the future. Increasingly, Web 2.0 technologies have been used for participatory practices aimed at constructing cultural heritage knowledge. Memory institutions, including libraries and museums have become keen on opportunities to engage with potential part...

This research investigated factors that were perceived to contribute to the social sustainability of cultural heritage information services. Semi-structured interviews were conducted with sixteen users, guided by three broad questions: 1. Which factors they consider are important for DCH services to be socially sustainable or to achieve social sust...

Social technologies have led to increasing participatory activities and institutions are interested in the potential of using these for outreach and engagement. Through offering new spaces and tools that allow users to consume and also to contribute content, institutions are expanding their traditional services which could redefine their role and r...

Memory institutions have been using social technologies for participatory activities aimed at creating and enhancing collective memories. This study involves an analysis and synthesis of relevant discourses, with the aim of identifying concepts that contribute to a discussion on what meaningful participatory construction of collective memories shou...

Purpose – While examining subject headings and tags is a popular research topic, most studies focus on comparing user-assigned tags and professional subject heading. Studies that compare Library of Congress Subject Headings to user-assigned tags, for instance, dominate the literature. However, little research has involved an examination on how and...

This research investigated factors that were perceived to contribute to the social sustainability of cultural heritage information services. Semi-structured interviews were conducted with sixteen users, guided by three broad questions: 1. What factors they consider are important for digital cultural heritage (DCH) services to be socially sustainabl...

This book constitutes the refereed proceedings of the 18th International Conference on Asia-Pacific Digital Libraries, ICADL 2016, held in Tsukuba, Japan, in December 2016. The 18 full papers, 17 work-in-progress papers and 7 practitioner papers presented were carefully reviewed and selected from 71 submissions. The papers cover topics such as com...

The purpose of this scoping study is to answer the research question: What does the literature tell us about online sociability that could inform how participation in collaborative construction of digital cultural heritage (DCH) can be supported, motivated and sustained? A scoping review was conducted with the aim of building on the recent advances...

Participatory social media has the potential to transform the services provided by cultural heritage institutions and the relationships between these institutions and their user communities. However, a global survey of social media usage by libraries and archives demonstrated that although there has been an enthusiastic uptake of social media tools...

Participatory social media has the potential to transform the services provided by cultural heritage institutions and the relationships between these institutions and their user communities. However, a global survey of social media usage by libraries and archives demonstrated that although there has been an enthusiastic uptake of social media tools...

This paper reports the findings from research which explored decision making and practices underpinning the implementation or non-adoption of social media in archives and libraries worldwide. Archives and libraries continue to face demands, whether from senior management, funding agencies, the government, or taxpayers to demonstrate accountability....

Purpose – The purpose of this paper is to explore the frequency with which Internet-based social media (namely, wikis, blogs, forums and electronic mailing lists) are used by cataloguers to seek what Judith Hopkins (2002) defines as “specific (and immediate) current awareness” and “general current awareness”. The aim is to provide some insight into...

Objective: This paper presents the findings from a research that explores perceived benefits of the adoption and development of ETD programmes in the Arab Gulf States. Method: Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes. The groups were postg...

Purpose – The purpose of this paper is to present the findings from research that explored the influence of contextual factors on the adoption and development of Electronic Theses and Dissertation (ETD) programmes in the Arab Gulf States. Design/methodology/approach – Semi-structured interviews were conducted with representatives of five groups of...

The purpose of this study is to examine how and to what extent cultural heritage institutions (CHIs) are currently using social media to create a culture of participation around their digital collections and services. An environmental scan of New Zealand CHIs with a social media initiative was conducted and four cases with considerable activities,...

Purpose – The overarching aim of this paper is to initiate a new conceptualisation of digital cultural heritage libraries' design and development that emphasises a holistic understanding of a digital cultural heritage as part of information ecology and of the activities taking place between and amongst the various elements of the ecology that are g...

Purpose: This paper presents the findings from research that explored the influence of contextual factors on the adoption and development of ETD programs in the Arab Gulf States. Methodology: Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes. The gr...

Introduction. Many archives, libraries and museums have been exploring and experimenting with the use of social media. Web 2.0-enabled digital cultural heritage has been heralded by some as the face of a near future in which digital information services will become increasingly dynamic, communicative and participatory. There remains a risk however,...

Purpose – The use of search engines has become increasingly common. While Google has an overwhelming majority of the market share, new and innovative search techniques are being developed. An example of these is the clustering interface used by a number of search engines, whereby results are grouped and visualised according to categories. The purpo...

1. ABSTRACT This paper presents the findings from a study that explored legal issues influencing the adoption and development of ETD programs in the Arab Gulf States. Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes from five Gulf States universiti...

1. ABSTRACT This paper presents the findings from a study that explored legal issues influencing the adoption and development of ETD programs in the Arab Gulf States. Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes from five Gulf States universiti...

Introduction. We examine doctoral students' awareness of and attitudes to open access forms of publication. Levels of awareness of open access and the concept of institutional repositories, publishing behaviour and perceptions of benefits and risks of open access publishing were explored. Method. Qualitative and quantitative data were collected thr...

This exploratory study examined doctoral students’ awareness of and attitudes towards open access (OA) particularly in relation to institutional repositories (IR). Levels of students’ awareness of OA and the concept of IRs, publishing behaviour, and perceived benefits and risks of OA publishing were explored. The study also examined students’ willi...

Purpose – In recent years, there has been a proliferation of online resources that offer health information. However, there is no guarantee that all intended users will be able to use these resources effectively. This study seeks to investigate the types of help features that are available through existing internet-based health information resource...

Purpose – This study aims to explore how metadata have been applied in GLAM (galleries, libraries, archives and museums) institutions in New Zealand (NZ) and to analyse its overall quality with the interoperability of the metadata element set especially in mind. Design/methodology/approach – The first stage of data collection involved an analysis...

This paper presents the findings from a study that explored social factors influencing the adoption and development of ETD programs in the Arab Gulf States. Semi-structured interviews were conducted with representatives of five groups of stakeholders with an interest in the implementation of ETD programmes from five Gulf States universities. Resear...

Purpose – This study seeks to examine, from the viewpoint of 12 adult fiction readers who are members of book clubs, how they go about selecting fiction books to borrow from the public library. Design/methodology/approach – Each participant took part in an individual, semi-structured, face-to-face interview. Using Williamson's Ecological Model of I...

Both digitised and born-digital images are a valuable part of cultural heritage collections in galleries, libraries, archives and museums (GLAM). Efforts have been put into aggregating these distributed resources. High quality and consistent metadata practice across these institutions are necessary to ensure interoperability and the optimum retriev...

Purpose – The purpose of this paper is to investigate the usability features of online public access catalogues (OPACs) in New Zealand academic libraries. It also makes a comparison of how libraries using the same library software are customizing their interfaces to make them useful to their users. Design/methodology/approach – The interface/usabi...

Purpose The purpose of this paper is to investigate potential users' cognitive beliefs and intention to use (IU) a proposed short message service (SMS)‐based library catalogue system. The motivation for this research is the growing popularity of mobile information systems and the need to explore if SMS is a technology that libraries could tap into...

Purpose This review aims to provide a snapshot of digital library research of the past 11 years (1997‐2007) that focuses on organisational and people issues, including those concerning the social/cultural, legal, ethical, and use dimensions. Design/methodology/approach The review covers articles published in mainstream peer‐reviewed library and in...

This research project investigates the digital collections from selected heritage organisations, exploring how and if the rights of Indigenous peoples are being protected by policy and protocol documents on the Web. It surveys selected heritage collections across Australia and New Zealand and explores digital collection policies at local and nation...

In recent years, there has been a proliferation of online resources that offer health information. This study investigates the types of help features that are available through existing Internet-based health information resources such as digital libraries and health information Websites. An investigation of thirty such resources was carried out bet...

In this paper, we discuss why information and knowledge should be viewed and treated as being productive rather than reductive. We propose an evolutionary framework for information retrieval-in-context as one suitable for an Internet environment as this framework allows us to move towards not merely recognizing, but also explicitly drawing on the u...

Blogs provide an outlet for youth to explore and share their emotions with the world. By exploring the possibilities of mining the vast repositories of social networking sites, we hope to be able to identify bloggers who are at risk of suicide so that appropriate intervention can take place. This paper will explore the techniques used by other rese...

Part of the worldwide appeal for digital libraries (DLs) lies in their potential to preserve cultural heritage resources, to expand access to indigenous resources, and to promote deeper understanding among user communities. As cultural heritage resources are being made into a shared worldwide collection of information resources, cross-cultural desi...

Purpose – The purpose of this study is to gather some empirical, baseline information on the perceived needs of end‐users of digital cultural heritage resources. The study was funded by the National Library of New Zealand in order to take end‐user needs into consideration more fully in its development and presentation of digital cultural heritage r...

Purpose The purpose of this article is to investigate how public and state libraries are responding to research recommendations that the usability of a web site for children is improved by involving a wide range of stakeholders and particularly the end‐users, in its creation. Design/methodology/approach The study employs a self‐administered, struc...

Part of the worldwide appeal for digital libraries (DLs) lies in their potential to preserve cultural heritage resources, to expand access to indigenous resources, and to promote deeper understanding among user communities. As cultural heritage resources are being made into a shared worldwide collection of information resources, cross-cultural desi...

Purpose This paper seeks to report findings from a study that looked at a range of strategic issues faced in the development, management and maintenance of online cultural heritage exhibitions. The study examined exhibitions from different types of cultural agencies and asked questions about whether, for instance, the exhibitions are part of the st...

This study investigates the information-seeking behavior of fourteen ethnomusicologists in New Zealand via interviews. The findings shed light on what information ethnomusicologists seek, the sources and services they use, and the barriers they face in information seeking and use. A number of ways in which libraries can create collections and desig...

The profound changes introduced by the Internet have increased the concerns around knowledge organisation (KO) and knowledge discovery (KD). Quite suddenly, KO finds itself in the multiple crossroads of the overcrowded and distributed information landscape brought about by the Web. Information and knowledge is subjective and contextually biased. Th...

Purpose What kinds of online cultural heritage exhibitions are now available on the internet? How far have these cultural heritage institutions voyaged in terms of harnessing the power of information and communication technology and the interactivity of multimedia systems to exhibit cultural heritage resources? This study aims to highlight the majo...

Part of the worldwide appeal for digital libraries (DLs) lies in their potential to preserve cultural heritage resources, to expand access to indigenous resources, and to promote deeper understanding among user communities. As cultural heritage resources are being made into a shared worldwide collection of information resources, cross-cultural desi...

This research examines how electronic documents (e-documents) such as electronic journals (e-journals) could be enhanced in the electronic environment to make them more valuable to end-users. In particular, it investigates how a wide range of information searching, analysis and communicating tasks involved in interacting with e-documents could be s...

In this paper, we present a proposed information environment (PROPIE) for enhanced interaction and value-adding of electronic documents (e-documents). The design of PROPIE was based on a thorough user needs and requirements assessment in interacting with information through well-documented findings, and a focus group with twelve participants to eli...

This article investigates the potentialities of a proposed information environment (PROPIE) for user interaction and value-adding of electronic documents (e-documents), The design of PROPIE was based on a thorough review of user needs and requirements in interacting with information through well-documented findings, and a focus group with 12 partic...

This article investigates the potentialities of a proposed information environment (PROPIE) for user interaction and value-adding of electronic documents (e-documents). The design of PROPIE was based on a thorough review of user needs and requirements in interacting with information through well-documented findings, and a focus group with 12 partic...

The growth and diversity of electronic journals (e-journals) in the past five years has led many to predict the extinction of print journals and that a new paradigm is sweeping scholarship. Some others, however, believe that future electronic scholarly journals will be different from their print antecedents and fill a different niche, and will be n...

Providing enhanced access and added value to electronic documents (e-documents) will require interfaces that effectively mediate between the information seeking needs of the users and the information that the e-document has to offer. A proposed information environment (PIE) to support effective and creative use of e-documents to fulfil users’ vario...