About
47
Publications
13,669
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
457
Citations
Citations since 2017
Introduction
Che-Jen Su holds a Ph.D. in Business Administration from National Taipei University, Taiwan. He is a Distinguished Professor in the Department of Restaurant, Hotel and Institutional Management at Fu Jen Catholic University, Taipei, Taiwan. Meanwhile, he is an associate editor of Service Business: An International Journal (SSCI listed) and a regional editor (Asia) of the Journal of Global Business and Technology (Scopus listed).
Additional affiliations
September 2012 - August 2013
August 2010 - January 2011
Publications
Publications (47)
Extant studies rarely explore macro factors explaining cross-culture variations in adolescents’ social influence in family decisions. This study focuses on adolescents’ influence practices (AIPs) in terms of family and cultural values/regions across 25 countries, using data regarding vacation decisions from the Commonwealth Research Program. Our re...
For the first time, we animated an abstract for one of the CRP publications and we hope this approach will attract your attentions. Please feel free to provide your feedback to us. I thank all members for their excellent job!
Chiang, Y.C., Su, C.-J., Liao, H.-H., Chaudhary, M. and Lan, Y.-F. (2022), "Children’s dominance in family vacation decisio...
Individuals’ motivation explains their efforts to meet their preference in consumption situations within family. This study aims to examine the relative importance of intrinsic and external elements of adolescents’ tourist motivation in explaining their influence over
parents’ decisions regarding family vacation. We also look at the moderating role...
Research question: This research extends previous studies on sponsor-event congruity by introducing a larger framework based on triadic relationships among mega sport event organizer (MSEO), sponsor, and consumers. It also revisits the relationships among congruity, product involvement, and consumer awareness of the sponsorship.
Research methods:...
Through literature reviews, we argue that the current pandemic is stimulating the market penetration of ICT-based products or service models in tourism and hospitality industries. In addition, the role of industrialization in tourism and hospitality under reform is an upcoming guidance for post-pandemic research.
Purpose
This paper aims to explore adolescents’ perceptions of child-parent dominance in family vacation decision-making (FVDM) by investigating child-parent relative influence (CPRI) and responsibility-sharing (RS) within the family in regard to 15 vacation issues.
Design/methodology/approach
This paper adopts Davis and Rigaux’s (1974) framework...
Through literature reviews, we argue that the current pandemic is stimulating the market penetration of ICT-based products or service models in tourism and hospitality industries. In addition, the role of industrialization in tourism and hospitality under reform is an upcoming guidance for post-pandemic research.
While marketing scholars recognize the importance of the sustainable development paradigm when evaluating perceptions of brands’ corporate social responsibility (CSR), the contribution of the United Nations’ sustainable development goals (SDGs) remain unexplored. In the present research, two versions of an index measuring the consumer’s perceptions...
This study used a measurement model to investigate adolescents in 25 countries, in an effort to understand their motivations for attending family travel. In general, both cultural region and culture type were related to travel motivation patterns and studentized residual patterns. In addition, overall, a country's level of development and its cultu...
In decisions about transportation for family vacations, the distribution of the decision-making role between fathers and other family members is subject to characteristics of the society, the travel and the household. Therefore, the purpose of this study is to present a data-mining model that identifies the relative importance of those determining...
Since December 2019, the Covid-19 pandemic crisis has led to profound changes around the world with a lot of interdictions or constraints to travel outside one's own country. One of the major consequences has been the development of proximity tourism in outdoor spaces less conducive to the spread of the virus. From a study preceding this pandemic,...
One of the consequences of the Covid-19 pandemic crisis has been the development of proximity tourism in outdoor spaces being less conducive to the spread of the virus. From a study preceding this pandemic, this article seeks to better understand the experiences lived by domestic tourists from when they visited two typical protected natural parks a...
While the influence of game quality (GQ) on the fan’s experience is well documented in the context of spectator attendance, the influence of GQ on website consumption remains to be studied. This chapter examines the challenges of assessing sports website’s quality of a third-party broadcaster (e.g., espn.com). In particular, it studies the influenc...
Destination marketing organizations (DMOs) find it challenging to appeal to the key decision-maker on travel destination for family vacations because family members have diverse and competing needs and preferences. Research has suggested that family members make decisions about travel destinations for family vacations jointly. The authors contend t...
This research extends previous studies on sponsor-event congruity by introducing a larger framework based on triadic relationships between the sponsor, mega sport event organizer (MSEO) and consumers. The model also revisits the relationships between congruity, product involvement and consumer awareness in order to better understand the influence o...
We aim to present a cross-societal comparison of the influence tactics that adolescents use with their parents in family travel decisions by investigating 762 usable responses of senior high school students across four Eastern Europe societies (Lithuania, Poland, Russia, and Slovakia). Through multi-group confirmatory factor analysis (MG-CFA), adol...
This paper argues that international sport organizations may be able to use value congruity in order to assess the effect of their current corporate social responsibility strategy and develop better relationships with their consumers. Six studies (n = 1197) conducted in the United States and France before and after the 2016 and 2018 Olympic Games r...
This study applies and builds on Davis and Rigaux’s (J Consum Res 1(1):51–62, 1974) triangle of spousal dominance styles of family purchase decisions. We explored adolescents’ perceptions of parents’ dominance in family decisions by investigating mother–father relative influence (MFRI) and responsibility sharing with family for 15 issues relating t...
Exhibiting evidence of the applicability of scales developed in one society to other societies is a critical issue in establishing the general models of consumer behavior. This study investigates the measurement model of adolescent influence tactics with their parents in family vacation decision making in 19 societies. By conducting a series of exp...
Exhibiting evidence of the applicability of scales developed in one society to other societies is a critical issue in establishing the general models of consumer behavior. This study investigates the measurement model of adolescent influence tactics with their parents in family vacation decision making in 19 societies. By conducting a series of exp...
In order to face turbulences inherent to modern society, sport tourism non-profits may rely on a better understanding of typologies at the organizational and network levels in order to guide organizational changes. In this paper, we argue that, although the theoretical justifications and practical implications of Mintzberg’s and Greiner’s typologie...
A large body of evidence demonstrates the key role played by entrepreneurship in promoting economic growth. However, the potential connections between entrepreneurship, social networking, and economic development still require in-depth exploration and discussion. This paper first establishes a theoretical framework combining entrepreneurship capita...
This chapter compares two protected natural parks as specific experiential contexts providing two different experiences for visitors: extraordinary and memorable versus ordinary and mundane (Carù & Cova, 2006, 2007). Each experiential context enables the distinction of actual visitors’ experiences (Pine & Gilmore, 1999) inside each park. A qualitat...
We consider the influence of personal and social identity among adolescents on the importance they attach to clothing products and brands. The conceptual framework includes more conventional variables such as socialization (family, peers, media, and celebrities) and individual characteristics (gender and grade level). Based on a sample of 1,596 Fre...
We draw theoretical support from the concept of customer participation and cognitive dissonance theory to investigate the moderating effects of the preference-related belief of nature-based tourists, that is, the New Environmental Paradigm (NEP), on relationships between tourist experiential components and outcomes. The responses of 500 visitors to...
Purpose
The aim of this article is to compare protected natural parks (management and visiting) such as experiential contexts in different countries with a cross-cultural view. We draw theoretical support from the concept of experience to analyze two protected natural parks in France (Morvan) and in Taiwan (Yangmingshan) with different geophysical...
Comment étudier les parcs naturels implantés en espace rural à proximité de capitales régionales ou nationales au travers des activités touristiques et sportives avec des visiteurs, des territoires, des acteurs et des parties prenantes très différents ? Pour répondre à cette question empirique, nous proposons un support théorique basé d’une part su...
The present study examines the effects of résumé information and interview conditions on postinterview acceptance decisions in a laboratory selection setting of the hotel industry. Data from 229 responses by undergraduate students majoring in hospitality management in Taipei indicated that résumé-based cognitive abilities (CAs) were positively rela...
A tour leader (TL) is a first-line service provider whose performance shapes a tourist's experience and satisfaction during a journey. We examine the moderating effects of the self-monitoring level of group package tour members on the relationship between the use of impression management (IM) tactics by TLs and tourists' subsequent job performance...
Research question: Value co-creations from business to business are rarely studied. However, this type of value co-creation is essential to better understand sport tourism networks. With this article, we propose to study coopetition strategies, i.e., a mix of competition and cooperation among organizations. Previous research in sport management has...
The role of adolescents in family purchase decision making was explored by means of a survey and related instruments administered to a sample of teenagers in India, South Korea, and Taiwan. The findings suggest that adolescents' characteristics (such as the perceived importance of a product to the adolescent) may be more predictive of their self-pe...
The purpose of this article is to integrate and extend previous research by examining the relative influence of the components of employees' moral intensity (MI) on their use of two socially undesirable tactics: assertiveness and exchange of benefits, when attempting to influence their supervisors. It also looks at the moderating role of sub-cultur...
This study adds the political tendencies of subordinates and their organizational socialization as antecedents to the Rao, Schmidt, and Murray (1995) framework of the use of upward influence tactics. Supervisor trust in the subordinate was added as an outcome. Furthermore, using 278 subordinate-supervisor dyads in the Taiwanese hotel industry, a fu...
The study aims at dissecting the management strategies and revenue management of social enterprises to clarify how social enterprises are able to create critical social value on one hand while increasing their market value on the other hand. The study applies the case study method on two enterprise cases. Secondary data analysis is also implemented...
In asymmetric interpersonal relationships between a manager and the employee, the media selection behavior under formal or informal context is likely influenced by the upward influence strategy of an employee. According to increasing the usage of online communication media such as electronic mail, internet bulletin board, and chat software and so f...
In many Asian economies such as Taiwan, Japan, Hong Kong, Korea, and China, the group pack-age tour (GPT) is one of the main modes of outbound travel. In order to explore the emerging trends, two major outbound travel markets—Taiwan and China—were selected for investigation. In total, 30 in-depth interviews with either General Managers or President...
Empirical evidence concerning how group package tourists react to the different combinations of advertising components is scant, leaving unresolved issues in an important research arena. Therefore, the specific purpose of the present study is to identify the optimal numbers and combinations of advertising components on travel web pages and their co...
The international tourist hotel industry in Taiwan has been receiving more attention in recent years. According to Tourism Bureau’s formal release, the average ratio of occupation in international tourist hotels dropped from 61.62 percent in 2002 to 57.43 percent in 2003. In such highly competitive circumstances, the problem of maintaining customer...
The topics about collective bargaining process are critical to management-labor relations. However, group-oriented research over simplified the dynamics in negotiation units. The purpose of this study is to develop and propose an integrated conceptual framework analyzing how interpersonal influence attempts are determined and their effectiveness. T...
Questions
Question (1)
There are more and more cross-cultural studies on behavior incorporating a country's societal/economic features such as GDP and Human Development Index (e.g., Ralston). However, not like cultural value that is stable over time, GDP and HDI may change every year. These studies just fail to rationalize the year or period they used. In addition, there may be a time lag in the relationship between societal/economic features and behavior. Could anyone provide good advice improving these research designs? Thank you very much.
