Charlotte Jonasson

• Professor (Associate) at Aarhus University

The implementation of corporate language policies is widely regarded as a strategy for improving communication and coordination across globally dispersed organizations. However, employees who experience a mismatch between the corporate language and their competencies or job requirements may resist the policy or attempt to change it, as documented i...

Research suggests that institutional complexity is of strategic importance and recent calls have been made to investigate organizational strategizing in such a situation of multiple institutional logics. We therefore investigate middle managers’ strategizing for institutional complexity. In doing so, we follow theoretical suggestions of a renewed p...

The design of health information technology (HIT) requires balancing standardization and local adjustment. Preliminary study findings show that interactions between stakeholder shared attention and HIT translational ‘boundary object’ features ensure that HIT serves diverse stakeholders’ purposes and needs. This can support subsequent implementation...

The integration of talent management and diversity management has gained considerable scholarly attention. This is primarily due to recent developments in the labor market, which have created shortages of specialized skills within business organizations. Concurrently, advancements in technology have facilitated the adoption of more flexible work ar...

In this chapter, we examine the role of technological skills for e-leadership in the context of today's globalised world, highlighting the need for leaders to adapt to digital advancements, particularly in international settings. Our investigation integrates thoughts on technological skills and international management and leadership to enhance our...

This chapter delves into the evolving theme of virtual expatriation, a phenomenon emerging from the combination of accelerated digitalization of global business processes and the Corona-pandemic, which have prompted the widespread adoption of online virtual work. We argue that traditional expatriate management research has lagged in adapting the un...

This chapter provides a detailed analysis of leadership practices in managing employee diversity within the context of increasingly technologically advanced work environments. It highlights the necessity for evolving approaches in leadership for diversity management to effectively tackle both the opportunities and challenges presented by online wor...

Understanding the impact that an online work environment poses for the inclusion of migrants and other international workers has become a highly relevant issue due to increasing labor shortage in the global business environment. In this regard, international inclusiveness scholarship has focused on the role of cultural and linguistic differences fo...

Health information technology is often assumed to improve healthcare. However, expectations of health information technology are seldomly met in full for multiple reasons. While the implementation of health information technology, is increasingly being investigated and evaluated, less attention has been paid to the preceding choices made by key peo...

With digital systems permeating the healthcare sector, the healthcare workforce (clinical and administrative) need insight in biomedical health informatics (BMHI) to some degree. This study shows how novices in BMHI had to knock hard on several doors to find and become part of a community of practice to gain such expertise within BMHI. While it may...

Purpose The purpose of this study is to investigate how professionals learn from varying experiences with errors in health-care digitalization and develop and use negative knowledge and digital ignorance in efforts to improve digitalized health care. Design/methodology/approach A two-year qualitative field study was conducted in the context of a p...

In between users and trained informaticians, we find a group of people carrying out important work in implementing and further developing health information technology, without access to formal biomedical and health informatics (BMHI) training. Study findings show what is required of novices in BMHI to gain access to communities of practice through...

In human resource management research it has become a highly relevant issue to try to understand the challenges that an online work environment pose for the inclusion of marginalized employees. In this regard, inclusiveness scholars have focused on the role that dissimilarities play for organizational inclusion of employees but rarely on how this t...

This chapter concerns the importance of race for the complex negotiation of researcher roles and relations to the participants in intercultural fieldwork. Based on the authors' own experience, we propose that more attention to race is needed because physical first impressions may have consequences for researcher 'insider-outsiderness' for gaining a...

Based on our experience this chapter provides some advice on how to collect multimethod qualitative data using a fieldwork approach. In particular, we focus on experience in relation to what has often been termed the iterative or circular research process. This involves generating field relevant research questions, collecting the data, logging the...

Purpose The purpose of this paper is to develop a conceptual framework of severe expatriate crises focusing on the occurrence of “fit-dependent” crisis events, which is when the crisis is “man made” and triggered by expatriates’ maladjustment or acculturation stress in the host country. The authors focus on the causes, prevention and management of...

Purpose Mergers have become an influential part of public hospital development, and the successful implementation of such mergers requires skillful management. Recent studies have pointed to the impact of the distribution of leadership tasks amongst employees for implementing planned radical changes, yet this lacks examination with regard to hospi...

Although the number of global virtual teams has been growing rapidly, it is still a great challenge to achieve internal collaboration across geographic, cultural, and linguistic barriers. Two factors that have been identified to improve productivity are inclusive group attitudes in the team and the right leadership from the team leader. Although th...

Purpose A growing number of academics relocate abroad to work as expatriates in the university sector. While this employee group seems to have a highly constructive influence on the performance of university organizations, some problems in relation to effective inclusion of these individuals have been noted. In order to further advance our theoret...

Competition among students has been found to support motivation, learning, and knowledge if interrelated with collaboration. In this chapter, it is argued that the development of constructive competition is closely related to competitive intentions and material resources. Drawing on activity theory, learning is understood as materially mediated act...

Linguistic and cultural differences have often been conceived as the main obstacles when communicating in international business settings. While acknowledging that such differences are of great importance, this article goes one step further in investigating the role of intercultural communication in international management settings. Hence, it is o...

The 2010’s board game boom is characterized by several cultural, technological and societal convergences, including a psychological desire to carve our meaningful spaces for social interaction in an increasingly digital life world. But what characterizes the interactions and social qualities of a board game compared to other shared activities? More...

Purpose While there is a growing interest in expatriate academics, their specific role as teachers with daily contact to local students seems to have been largely ignored when examining their adjustment and work outcomes. Based on the job demands-resources model the authors predict that good teacher-student relations, as a supportive job resource,...

Negative knowledge is experiential knowledge about what is wrong, about what not to do and about limitations in one’s own knowledge, skills or cognition. Such knowledge is primarily acquired through learning from errors. Virtual environments, like simulations and games, afford altered conditions for what constitutes errors and for how and why learn...

PurposeIn this chapter, we focus on expatriate CEOs who are assigned by the parent company to work in a subsidiary and compare them to those who themselves have initiated to work abroad as CEOs. Since we do not know much about these individuals, we direct our attention to: (1) who they are (demographics), (2) what they are like (personality), and (...

While there is a growing interest in expatriate academics, their specific role as teachers with daily contact to local students seems to have been ignored when examining their adjustment and work outcomes. Here, we focus on how teacher-student relations affect expatriate academics' job performance and job satisfaction. Moreover, we study the modera...

I de seneste år har mange OECD-landes, her- under Danmarks, politiske mål været at sikre at endnu flere unge får en ungdomsuddannelse. Dette politiske mål er langt fra entydigt, for på den ene side ønskes en øget gennemførel- sesprocent og på den anden side, samtidig, en forbedring af den uddannelsesmæssige kvalitet. Artiklens formål er at belyse,...

In recent years, many countries within the Organisation for Economic Co-operation and Development have formulated educational policies aimed at providing better education to more students. However, this may be perceived as constituting dilemmatic spaces, where teachers must make efforts to reconcile coexisting political demands in their everyday wo...

This paper advances knowledge on how the forms of institutional logics that emerge and become venerated among members of a singular organization in a heterogeneous field are influenced by struggles between contending interest groups. It examines the moderating effect of group dynamics that occur when an organization attempts to balance novel instit...

School-based vocational training has been organised to support students’ boundary crossing between school and work. Such training has the potential to engage students in relevant work-oriented schooling. Drawing on theories of boundary connections and symbolic resources, it is argued that school participants define and attribute quality to school-b...

An institution is often considered to be a stable, taken-for-granted ‘being’. The consequence is that agency is primarily associated with the rather exceptional creation or disruption of a relatively stable structure. In this article, we suggest an alternative ontology for understanding an institution as something unstable and always ‘becoming’. Th...

Making errors is an inevitable part of work and learning situations. Recent research has shown that errors can provide important learning opportunities, in particular in education or training, where there may be ample time and support to learn from them. Yet, more knowledge is needed of how learning from errors is developed through interactional pr...

Abstract An institution is often considered to be a stable, taken-for-granted ‘being’. The consequence is that agency is primarily associated with the rather exceptional creation or disruption of a relatively stable structure. In this article, we suggest an alternative ontology for understanding an institution as something unstable and always ‘beco...

Competition among students has been found to support motivation, learning, and knowledge if interrelated with collaboration. In this chapter, it is argued that the development of constructive competition is closely related to competitive intentions and material resources. Drawing on activity theory, learning is understood as materially mediated act...

The purpose of this paper is to further understanding of how middle managers moderate team-level responses to institutional complexity. The paper reports the findings from an ethnography of the role of middle managers in moderating team-level hybridizations of the contradictory logics that were imposed by IMF, the state and systems of banks on the...

Joint work among academic staff is important for solving the ever-increasing number of complex tasks that are becoming part of everyday activities in higher education. At the same time, diversification and internationalisation may challenge collaboration processes and communication demands. Speaking a shared language consistently could be a way of...

In educational settings, substantial scholarly interest has focused on student engagement as an antecedent for educational development and positive school outcomes. Very limited research, however, has focused on the engagement of academic staff members. This may be a crucial oversight because engagement has been argued to lead to more satisfied, mo...

Purpose – Intercultural communication problems are most often argued to be caused by differences in cultural values. This exploratory paper aims to argue that attention should not only be directed at national differences. Alternatively, it aims to argue that more interest should be paid to the actual use of those differences in communication. Desi...

In educational studies much attention has been directed to engagement as a precondition for positive student outcomes. Very few studies, however, have focused on the engagement of the faculty members. This is a regrettable omission because engagement has been argued to lead to more satisfied, more productive and healthier faculty members. In this s...

In extant research, the concept of student engagement refers to individual behavioural patterns and traits. Recent research indicates that engagement not only should be related to the individual but also should be anchored in the social context. This ethnographic field study of students and teachers in a Danish vocational education and training sch...

In a world of knowledge and information technology the ability to communicate is essential for achieving favorable organizational outcomes. In fact, successful organizations may be the ones that are able to train, organize and direct group members' communication effectively. This effort, however, is often complicated by growing globalization of man...

Denmark is a small country that, on the one hand, has a reputation of being open-minded and, on the other hand, recently has been known for expressing xenophobic attitudes in national politics. This paradox may be related to difficulties of maintaining a small-scale welfare society despite the overwhelming forces of globalization. The dual forces o...

Background: Studies of absence in educational settings have primarily been concerned with the causes for and results of student absence. However, recent research has argued that distinguishing between different forms of absence could be important. In consequence, studying the way in which different forms of absence are interrelated provides importa...

Uddannelse er en af de centrale aktiviteter, som samfundet forventer, at unge mennesker tager del i. En stor del af unge uddannes på erhvervsskoler, som oplever højt frafald og lav prestige. Forskning i erhvervsuddannelserne generelt og frafaldet fra dem i særdeleshed har modtaget meget lidt forskningsmæssig opmærksomhed, samtidig med at der er en...

The rise of the internationalized business environment and the intensification of global competition have led to an increasing number of people traveling across cultural and linguistic boundaries. As a result, dealing with the full complexity of ethnic diversity has become a daily task for a substantial part of the business community, as well as ot...

Social harmony and stability have been described as almost inborn aspects of Korean corporations. After the East Asian economic crisis of 1997, however, most Korean organizations faced new demands for increased productivity and competitiveness. The fragile balance between social harmony and individual competition led, in some Korean corporations, t...

Harmony and social sustainability has been described as almost inborn aspects of Korean corporations dating far back in history. After the East Asian economic crisis in 1997, however, most Korean organizations faced new demands for productivity and competitiveness. Sustaining the fragile balance between social harmony and individual competitions ha...

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The last years' focus on diversity management has gone from social responsibility to arguments for the competitive advantages, called the business case. It has been argued that diversity management can increase organisational efficiency, improve on moral, and give better access to new market segments. But a substantial critique has recently been la...