Charles Betz

University of St. Thomas | st thomas · Department of Software Engineering

This document (available at https://pubs.opengroup.org/dpbok/standard/DPBoK.html) is the Digital Practitioner Body of Knowledge™ Standard, a standard of The Open Group, also known as the DPBoK™ Standard. It has been developed by The Open Group Digital Practitioners Work Group (DPWG). This document is intended to assist individuals and organization...

Digital transformation requires new approaches to curricula and instruction. New delivery approaches such as Agile development, Lean Product Management, Site Reliability Engineering, DevOps, and related trends require an updated educational response. A survey of educational and business professionals on workforce needs related to Agile, DevOps, and...

Prior practices such as waterfall software development, project management, and IT process frameworks are being questioned, and workforce requirements changing in response. IT education must keep current with these digital trends. Present programs and curricula do not adequately meet the rapidly emerging demand for digitally-skilled professionals....

Author’s note Direct efforts on this working draft are discontinued and it will not be submitted for publication in this form. It was a working vehicle, helpful for a time in assembling citations and thinking. For published work, see the report “Renewing the IT Curriculum: Responding to Agile, DevOps, and Digital Transformation” available at http...

UPDATE: This first draft will remain for the record, but is outdated. Book is now published by The Open Group Press, freely available on line at http://pubs.opengroup.org/opengrouppress/managing-digital/. PDF can be downloaded from https://publications.opengroup.org/g183. The book is also the basis for the newly released Digital Practitioner Body o...

IT management is strongly influenced by the major process frameworks ITIL®, COBIT®, and CMMI®. 1 However, these frameworks are inconsistent with important tenets of Business Process Management thinking. Examples of this inconsistency are provided, including an analysis of ITIL®'s Value Network advocacy. Implications and consequences and an alternat...

Of the major enterprise resource areas, only information (i.e., IT) lacks integrated vendor solutions such as those offered by SAP, Oracle, and PeopleSoft. The particular problems of an "ERP for IT" solution are examined and some initial directions are presented, covering enterprise architecture, IT service management, technical element management...

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and stil...

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the best selling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and sti...