Charles Betz

Charles Betz
University of St. Thomas | st thomas · Department of Software Engineering

MS Software Engineering, U of MN 2003

About

14
Publications
8,910
Reads
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102
Citations
Citations since 2017
1 Research Item
42 Citations
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Introduction
I am VP and Research Director for Enterprise Architecture at Forrester Research, based in the Twin Cities. I am interested also in DevOps and questions of large scale IT and digital operating models and management. I held an adjunct faculty position at the University of St. Thomas Graduate Programs in Software between 2014 and 2022. I do not invest much time in ResearchGate; if you are interested in my current activities please contact me directly.
Additional affiliations
February 2014 - present
University of St. Thomas
Position
  • Professor (Associate)
Description
  • Hired to teach course on "IT Infrastructure," SEIS 660. This course is a broad overview of IT management practices including Cloud sourcing, IT processes (including Agile impacts), IT pipelines, and so forth.

Publications

Publications (14)
Technical Report
This document (available at https://pubs.opengroup.org/dpbok/standard/DPBoK.html) is the Digital Practitioner Body of Knowledge™ Standard, a standard of The Open Group, also known as the DPBoK™ Standard. It has been developed by The Open Group Digital Practitioners Work Group (DPWG). This document is intended to assist individuals and organization...
Technical Report
Full-text available
Digital transformation requires new approaches to curricula and instruction. New delivery approaches such as Agile development, Lean Product Management, Site Reliability Engineering, DevOps, and related trends require an updated educational response. A survey of educational and business professionals on workforce needs related to Agile, DevOps, and...
Conference Paper
Full-text available
Prior practices such as waterfall software development, project management, and IT process frameworks are being questioned, and workforce requirements changing in response. IT education must keep current with these digital trends. Present programs and curricula do not adequately meet the rapidly emerging demand for digitally-skilled professionals....
Working Paper
Full-text available
Author’s note Direct efforts on this working draft are discontinued and it will not be submitted for publication in this form. It was a working vehicle, helpful for a time in assembling citations and thinking. For published work, see the report “Renewing the IT Curriculum: Responding to Agile, DevOps, and Digital Transformation” available at http...
Book
Full-text available
UPDATE: This first draft will remain for the record, but is outdated. Book is now published by The Open Group Press, freely available on line at http://pubs.opengroup.org/opengrouppress/managing-digital/. PDF can be downloaded from https://publications.opengroup.org/g183. The book is also the basis for the newly released Digital Practitioner Body o...
Article
Full-text available
IT management is strongly influenced by the major process frameworks ITIL®, COBIT®, and CMMI®. 1 However, these frameworks are inconsistent with important tenets of Business Process Management thinking. Examples of this inconsistency are provided, including an analysis of ITIL®'s Value Network advocacy. Implications and consequences and an alternat...
Article
Of the major enterprise resource areas, only information (i.e., IT) lacks integrated vendor solutions such as those offered by SAP, Oracle, and PeopleSoft. The particular problems of an "ERP for IT" solution are examined and some initial directions are presented, covering enterprise architecture, IT service management, technical element management...
Book
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and stil...
Book
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the best selling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and sti...

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Projects

Projects (3)
Archived project
Collaborative Faculty Initiative of the Minnesota State University system, Advance-IT center of excellence. Available at http://www.dynamicit.education.