Catherine Liston-Heyes

Catherine Liston-Heyes
University of Ottawa · Graduate School of Public and International Affairs

About

56
Publications
18,228
Reads
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1,389
Citations
Additional affiliations
September 1993 - July 2011
Royal Holloway, University of London
Position
  • reader in business economics

Publications

Publications (56)
Article
Due to the expansion of the mandate assigned to public auditors in the past decades, audit reports have become more prominent indicators of the quality of government. Accordingly, it is important to investigate the factors that shape the communication of audit findings. We suggest that while internal and legislative auditors belong to the same comm...
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Entry to export markets can stimulate business growth, yet remarkably few small- and medium-sized enterprises (SMEs) pursue export strategies. Using data gathered from the UK Small Business Surveys and a theoretical framework that combines principles from the resource-based view of the firm with notions of “investment readiness” and “managerial cap...
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Since the 1980s, many governments expanded their administrative oversight systems, such as auditing and evaluation, in order to improve the efficiency, performance and accountability of their administration. Yet few studies empirically examine this “audit explosion”. Our study investigates its more recent manifestation. Using Canada as an explorato...
Article
Social enterprises (SE) – organizations with a dual mission to generate economic and social value – have become important players in the delivery of public services in the UK and elsewhere. While public sector value-for-money imperatives encourages these hybrid organizations to provide estimates of their social and economic impact, relatively littl...
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Transparency is largely seen as essential to public sector accountability. Yet, information disclosure also generates unintended consequences that may prove detrimental to the workings of some accountability processes. In this light, we investigate the views of Canadian public sector internal auditors, a subset of professionals fulfilling an import...
Article
Does the export orientation of a firm affect the likelihood that it adopts an environmental management certification? We use meta-regression methods to analyze systematically the corpus of published research on export-led adoption of the largest and most prominent certification, ISO 14001. We show that the explanatory variables authors choose to in...
Article
We investigate the preferences of public sector internal auditors for changes in their work practices. Informed by the literature, we posit that feelings of trust in the workplace and/or frustrations arising from perceived organizational ‘isolation’—a dimension of work alienation—motivate support and acceptance of change. We also argue that profess...
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For social enterprises (SEs), non-earned income remains an attractive and important form of financing. Yet, many of these funds are donated without serious and collective deliberation about the overall impact of these transfers on the composition of the sector. Various authors suggest that the recent professionalization of the broader third sector...
Article
A key feature of voluntourism is that participants expect both to be entertained and to help others to different extents. The duality between the leisure and volunteering aspects of the trip creates ambiguities in expectations. This article focusses on group sensemaking about this leisure-volunteer duality and the role of trip leaders in its manage...
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We propose a model of planned corporate environmental behaviour that emphasises the values and attitudes of managers towards the environment, environmental intentions and the context in which these intentions are formed and translated into actual performance. In particular, we focus on the extent to which environmentally reactive (as oppose to pro-...
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In choosing environmental compliance levels, firms make strategic decisions based on their expectations about how the intensity of the scrutiny they face from enforcement agencies will respond to their own - and perhaps others' - environmental performance. The objective of this paper is to provide insight into those expectations in Argentina - what...
Article
Purpose ‐ Cause-related marketing (CRM) involves firms working in partnership with non-profit organizations (NPOs). While CRM offers a range of potential benefits to NPOs, some managers are reluctant to partake in these ventures. The purpose of this paper is to uncover their concerns and highlight what can be done to improve their experience of CRM...
Chapter
Conflict is prevalent in many environmental policy settings. Contest models offer an intuitive and tractable set of tools for the formal analysis of this conflict. This article identifies the basic features of a contest model, the ways in which the basic version can be extended, and its application in a wide set of contexts of interest to environme...
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This study invokes the consumer socialization process to investigate how teens develop knowledge of 'privacy concern' as it relates to protecting their privacy when using the Internet. The data in this study show a correlation between teens that are raised in homes where parents practice concept-oriented family communication and the development of...
Article
This paper builds on past behavioural research which explicitly recognises that 'actions' are preceded by 'intentions' which are in turn determined by individual mindsets, locus of control, principles of governances and context factors. More concretely, it presents a model that investigates the extent to which environmental behavioural intentions a...
Article
The purpose of cause-related marketing (CRM) is to publicise and capitalise on a firm’s corporate social performance (CSP) by enhancing its legitimacy in the eyes of its stakeholders. This study focuses on the firm’s internal stakeholders – i.e. its employees – and the extent of their involvement in the selection of social campaigns. Whilst the dif...
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This article focusses on corporate attitudes to stakeholder environmental pressures in Argentina. It uses a cross section survey of 505 CEOs of Argentinean firms to gather information on environmental attitudes and a stakeholder theory framework to design and interpret the statistical analyses. It is underpinned by theoretical and empirical finding...
Article
Firms devote increasing funds and resources to cause-related marketing (CRM). This report seeks to uncover some of the factors that explain how firms choose between competing social causes in the development of their CRM strategy. The behavior of firms traded on the London Stock Exchange is analyzed, by highlighting regularities and patterns in CRM...
Article
Firms are under pressure to invest in environmental management systems (EMSs) to reduce the environmental impacts of their activities. Many advocates of EMS adoption promote the idea of ‘win–win’ gains, where improvements in environmental performance are accompanied by financial rewards. The empirical evidence on this is mixed and suggests that the...
Article
Firms are spending billions annually in the name of corporate social responsibility (CSR). Whilst markets are increasingly willing to reward good and responsible firms, they lack the instruments to measure corporate social performance (CSP). To convince investors and other stakeholders, firms invest heavily in building a reputation for good corpora...
Article
There is substantial research and policy interest in the relationship between firms and the natural environment, including how this relationship is influenced by regulators, international pressures, rival firms and stakeholder demands. With some exceptions, the ‘softer’ dimensions of environmental aspect management – how attitudes, beliefs and perc...
Article
Firms are under pressure to invest in environmental management systems (EMSs) to reduce the environmental impacts of their activities. Many advocates of EMS adoption promote the idea of ‘win–win’ gains, where improvements in environmental performance are accompanied by financial rewards. The empirical evidence on this is mixed and suggests that the...
Article
Full-text available
Corporate social responsibility (CSR) is increasingly recognised as a tool that firms can use to improve the bottom line. But how are the returns to such activities affected by the political climate? We depict CSR activities as redistributing funds from firms to the public, a task that is also performed by governments through taxations, laws and re...
Article
A reasonable degree of consumer prudence is needed to function in today's commercially-oriented society such that skepticism is considered a positive and important outcome of the consumer socialization process particularly in adolescents. This study identifies the characteristics associated with skeptical adolescents and links these to various envi...
Article
Environmental advocacy is a large and growing activity. Whilst a number of economists have analysed the advocacy process, no systematic attempt has been made to understand the factors influencing the organisation of the sector. We explore the relationship between economies of scale and scope in advocacy. Under the most popular specification of a Tu...
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Data Envelopment Analysis (DEA) is used to evaluate the performance of top US business school in maintaining reputation among members of the academic and business communities. The authors generate efficiency measures and identify peers against which underperforming schools should benchmark.
Article
Patterns of 'inventive concentration' in green technologies are measured and analysed using patent data on fuel cells - potentially one of the most important 'green' technologies. Six measures are described and tested: the coefficient of variation; the Herfindhal index; the 4-firm and 8-firm concentration ratios; the Lotka coefficient; and the Gini...
Article
Over 20 million people in the Britain and the US collect air miles – many significantly distorting their consumption patterns to increase the rate of accumulation. You can now earn and spend air miles without ever stepping foot on an airplane, and air miles from the more popular scheme have begun to take on the status of a "pseudo-currency." The im...
Article
This paper provides a survey on studies that analyze the macroeconomic effects of intellectual property rights (IPR). The first part of this paper introduces different patent-policy instruments and reviews their effects on R&D and economic growth. This part also discusses the distortionary effects and distributional consequences of IPR protection a...
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This paper reviews the evidence and evaluates the claim that the hairdressing industry systematically discriminates on the basis of gender and compares the way in which courts in the UK and US have dealt with such allegations. We argue that "transaction costs" can be used to provide an alternative (perhaps more satisfactory) explanation for the pri...
Article
The liability of operators of nuclear power stations for off-site damage done by accidents is capped by the Price-Anderson Act in the U.S. and the Nuclear Liability Act in Canada. Such capping constitutes a subsidy to nuclear vis-H-vis other sources of energy. We report the results of analyses aimed to estimate the size of that implicit subsidy.
Article
The liability of operators of nuclear power stations for off-site damage done by accidents is capped by the Price-Anderson Act in the U.S. and the Nuclear Liability Act in Canada. Such capping constitutes a subsidy to nuclear vis-á-vis other sources of energy. We report the results of analyses aimed to estimate the size of that implicit subsidy. Th...
Article
The Nuclear Liability Act (1970) limits the liability of nuclear reactor operators in Canada to the first $75 m of any off-site damage done by an accident. In recent litigation, the limitation has been challenged. It has been argued that the implicit subsidy which such a provision confers encourages the use of nuclear over other fuel sources and re...
Article
Although the travel cost method (TCM) has undergone important developments since its conception 50 years ago, its application remains dependent on information about distances travelled by recreationists and their journey lengths. Rarely is this data obtained directly from respondents. Instead, most studies have used a number of simplifying assumpti...
Article
The travel cost method (TCM) is commonly used by Government agencies to evaluate the benefits users derive from access to parks and other recreational sites. The results of such studies can provide useful input into policy-design, in informing park designation decisions and in helping guide management on issues such as visitor access. The authors i...
Article
A variety of methods have been employed in the assessment of the recreational or user benefits derived from National Parks and other protected rural environments. In this paper we apply two of these-the contingent valuation method (CVM) and the contigent activity method (CAM) - to the Dartmoor National Park in England. The Park comprises about 1000...
Article
Michael Porter, the influential Harvard management guru, has promoted the idea that compliance with stricter environmental regulations can afford ‘secondary’ benefits to firms through improved product design, innovation, corporate morale and in other ways. Once these secondary benefits are factored, the net cost of compliance is argued to be lower...
Article
For the past 20 years, the field of production and operations management (POM) has tried to establish itself as a discipline distinct from operations research (OR), management science (MS) and industrial engineering (IE). Sceptics argue that POM has failed to develop its own body of literature, lacks a distinct intellectual structure and that there...
Article
Existing analyses of the implications of price-cap regulation for the development of cost-reducing technologies assume that all R&D is done by the regulated industry. This is unrealistic. We present a simple model of non-cooperative R&D by a regulated firm and a single `external' developer under a price-cap regime of the sort characterised by Cabra...
Article
Dubin and Rothwell (1990) use details of insurance premiums to develop a methodology for inferring the value to nuclear operators of the Price-Anderson liability limit from but misinterpret the terms of the insurance contracts for which the premiums are paid. This leads them to overstate the subsidy due to the limit by a factor of between four and...
Article
We identify and analyse several dynamic implications of setting environmental standards such as to ‘balance’ marginal costs and benefits. The adoption of such a regulatory approach is shown to effect (i) the speed of improvement of abatement technologies; (ii) the ‘direction’ (in a sense to be defined) of that improvement; (iii) its source and the...
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A simple model of the taxi industry suggests that deregulation of fares and entry may not be optimal. the conditions of competition do not hold in the industry, even approximately. A model of search, where drivers and riders search for each other, is presented for the cruising-taxi market. This indicates that equilibrium of a deregulated industry d...
Article
Governments value the survival of the industrial defence base per se, quite apart from the value of the defence goods it currently produces. Procurement policies are myopic, however, in that they do not explicityly take into account the loss the government experiences when one of its defence firms is bankrupted. As a result, governments resort to b...
Article
In this paper, we examine how defence procurement policy should be adapted to take account of a particular type of informational asymmetry that exists between a government and a defence contractor. For any particular project, a firm must choose the comprehensiveness of the information available to its decision-makers which they use to coordinate co...
Article
In the paper input-output methods are used to generate ballpark empirical estimates of the implications for global warming of the projected demilitarization of the US federal budget. The impact is found to be qualitatively ambiguous, and highly sensitive to the manner in which the funds saved are distributed. The effect is adverse where the budgeta...
Article
Rate-of-return regulation has been criticized for providing inappropriate incentives to regulated firms and for being costly to administer. An alternative is price-cap regulation, by which ceilings ("caps"), based on indices of price and technological change are imposed, below which the regulated firm has full pricing freedom. The differences and s...
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Full-text available
Polluting firms tend to have an strategic approach to environmental performance. This approach is shaped by expectations about how the intensity of the scrutiny they face from enforcement agencies will respond to their own – and perhaps others' – environmental performance. Various theoretical attempts have been made to explore how enforcement regim...
Article
Written for the Dept. of Economics. Thesis (Ph.D.). Includes bibliographical references.

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