Carmine Bianchi

Università degli Studi di Palermo | UNIPA · Dipartimento di Studi Europei e della Integrazione Internazionale. Diritti, Economia, Management, Storia, Lingue e Culture (D.E.M.S.)

The Etorkizuna Eraikiz (EE) case study provides thought-provoking insights on the role of intangibles as driving forces for a collaborative network governance primarily lead by the civil society. Among such factors are: 1) social cohesion around core values rooted in cultural traditions (e.g. language and gastronomy); 2) natural and historical asse...

Patronage appointments in government are a continuing issue in many administrative systems. Especially for countries in Latin America and Africa patronage is considered a major impediment to developing more effective administrative systems. A great deal has been written describing patronage and discussing the causes for patronage, but much less res...

This chapter aims at illustrating how a Dynamic Performance Management and Governance approach may support the implementation of “collaborative platforms” (Ansell and Gash, 2018) to enhance network policy design and the pursuit of sustainable community outcomes. This is an emerging field of research, embracing performance management, collaborative...

Oggi più che mai la capacità delle aziende di collaborare per la valorizzazione e lo sviluppo di risorse strategiche condivise nel proprio contesto rappresenta una condizione saliente per coniugare in modo sinergico e sostenibile sviluppo aziendale con benessere sociale. In questa ottica, il ruolo dell’azienda pubblica (e del sistema delle aziende...

This introductory chapter aims at outlining a set of problematic issues, challenges, and opportunities behind the issue of designing and implementing performance management and governance systems in public universities.

This edited volume contributes to the ongoing research and practice on applying performance management to university governance. A comparative approach and international perspective of the issue is provided through extensive use of case studies and empirical findings. A specific focus is also placed on using performance governance applied to higher...

The Springer volume on "System Dynamics. Theory and Applications" (2020), edited by Brian Dangerfield, substantially contributes to strengthening the position of feedback modeling and simulation in both research and practice in various policy analysis domains. The 23 chapters, of which the book consists, cover a wide scope of fields ranging from th...

Prior research shows that reporting on outcome measures increases the probability that local officials will use performance data to inform their decisions. What has been overlooked in the literature is the question of why some local governments continue to focus more on outputs than on outcomes of service delivery, thereby limiting their ability to...

Doctoral Program in Public Management - Call for applications (deadline JULY 14, 2021). Program description : https://lnkd.in/eJcK8Jy Call: https://lnkd.in/dSuKfB2 For more info: bianchi.carmine@gmail.com - carmine.bianchi@unipa.it

This paper introduces the reader to a special issue focused on Collaborative Governance implementation. The purpose of this symposium is to advance our understanding of the cross-cutting and complex issues of collaborative governance implementation, which include: (a) supporting the collaborative process through innovative models and methods for en...

This chapter will illustrate how an “outside-in” view of policy making may implement a balanced perspective for assessing sustainable outcomes through an integrated Dynamic Performance Management and Governance framework. In the next sections such a framework will be illustrated and applied to different examples of collaborative networks. In the re...

This paper discusses the limitations and risks associated with the use of output-oriented measures to assess public school performance. In particular, it questions the capability of the performance measures set by external institutions, with respect to schools, to support sustainable educational outcomes. To this end, the 'street-level bureaucracy'...

The paper analyzes Malaysia’s experience in crime control. It offers insights on how a whole-of-government perspective, underpinned by a dynamic outcome-based performance management system, or DPM, supports governments in bringing about progress in crime reduction. Although not exhaustive of all factors contributing to crime control, the paper argu...

This opening chapter sets out a structure for considering collaborative governance for public policy and managerial problem-solving through systemic principles, as well as through the use of group processes to facilitate agreement and buy-in in collective strategies. Such a collection of tools, techniques, and frameworks is needed to establish the...

Patronage is one of the enduring issues in public administration. Although the virtues of merit-based recruitment and retention in the public service are extolled widely, patronage of some form persists in many, if not most, countries. By using system dynamics modeling applied to performance governance, this chapter provides an analysis of both the...

Purpose The purpose of this paper is to illustrate how for a business located in a local area that does not portray the characteristics of the “Silicon Valley” stereotype, developing a strategy that pretends to autonomously set its boundary spanning may lead to unsustainable growth. Design/methodology/approach This work suggests Dynamic Performanc...

An intro to Dynamic Performance Governance

A presentation of my "Dynamic Performance Management" book (https://link.springer.com/book/10.1007/978-3-319-31845-5) I gave in a TV program in Bangkok (Thailand)

Il presente lavoro intende discutere il contributo che i sistemi di Program- mazione e Controllo possano fornire al regolatore regionale nello sviluppo di politiche di rete in sanità. Lo scritto esamina le esperienze sulla costi- tuzione e sull’amministrazione di reti sanitarie “spontanee” maturate da ISMETT (Istituto mediterraneo per i trapianti e...

This paper discusses the case of Puerto Madero (Buenos Aires, Argentina) to illustrate how the “Dynamic Performance Governance” framework is able to support policy networks to pursue sustainable community outcomes in urban brownfield regeneration. The case is an example of successful implementation of urban renewal carried out through a significant...

The purpose of this symposium is to contribute to the ongoing debate on this topic in the public administration literature by exploring the contribution of performance management in the implementation of effective governance systems that may foster community resilience, especially to social “wicked” problems. The set of articles hosted in this issu...

This chapter will bring together two bodies of the literature addressing some of the most important issues in contemporary public administration and governance: policy coordination and performance management.

Purpose – The purpose of this paper is to frame the potential benefits of lean dynamic performance management (PM) systems for small and micro-enterprises. Such systems may exploit the entrepreneur’s tacit knowledge and build on managerial competencies, by incorporating individual attributes into organisational routines. Design/methodology/approach...

This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but al...

Test based accountability systems are widely used to evaluate the performance of public schools. These measurement systems are constantly exposed to behavioral distortions, which impact negatively the outcomes of education. The aim of this paper is to illustrate how "Dynamic Performance Management" (DPM) may support the design of consistent and com...

The purpose of this symposium is to contribute to the ongoing debate on this topic in the public administration literature by exploring the contribution of performance management in the implementation of effective governance systems that may foster community resilience, especially to social “wicked” problems. The set of articles hosted in this issu...

The editors of this symposium hope that this collection of articles can help advance the public administration literature stream across the multiple organizational and cultural settings in which these performance management studies were conducted. However, this symposium also focused on articles that can help advance the practice of performance man...

This article explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The article highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the...

This paper explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The paper highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the poli...

This comparative study analyses the experience of Italy and Malaysia in the design and execution of performance management systems at the state level. The article investigates how performance management systems have changed over the past decades, the motivations behind their metamorphoses, their common elements across the two countries, and what ac...

This paper will bring together two bodies of literature addressing some of the most important issues in contemporary public administration and governance: policy coordination and performance management. Beginning with the Blair government’s interest in “joined up government” (Bogdanor, 2005) and continuing with initiatives such as the “Whole of Gov...

From the late 1980s, public policy makers and service providers have been concerned with how to conceptualise, measure and, eventually, improve the quality of public services. Subsequently, there has been considerable interest in outcome-based public policy making and management. The UK has been in the forefront of this movement, but similar trends...

This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design...

The concept of organizational growth concerns the strategic domain of management. It underlies the aptitude of an organization to attain a set of results leading to its long-term success and continuity.

Managers, entrepreneurs and administrators are often reluctant to invest time in order to frame the future of their own organization. They may look too much focused on reducing the complexity of current management. The vision of the future they create in their own minds may remain unchanged even for many years, or may incrementally and ambiguously...

This chapter outlines a conceptual and methodological framework to support organizational policy makers in managing and assessing performance within the perspective of sustainability. It analyzes the role of SD to enhance P&C systems so as to both manage performance and foster sustainable development.

This chapter will illustrate different examples of DPM applied to public sector organizations.

This chapter will illustrate two examples of DPM applied to enterprises. Cases will show how DPM can support a learning-oriented approach into the P&C processes of business organizations.

This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design...

In spite of efforts devoted in the last decades to local strategic planning, such field of research and practice has been frequently characterized by a lack of implementation. We argue here that this phenomenon is due to the limitations of the static and linear approach to local strategic planning in fostering the development of common shared view...

The paper by Auping et al. (2015) focuses on the topic of societal 'ageing', that is, 'a population process, caused by declining fertility and mortality rates, which manifests itself in the growing number of older persons in society' (Huber, 2005). A broader definition frames societal ageing as a 'demographic, structural, cultural and economic tran...

Italian New Public Management (NPM) has been mainly characterized by a political orientation toward power decentralization to local governments and privatization of public companies. Nowadays, local utilities in Italy are often run by joint stock companies controlled by public agencies such as Regional and Municipal Administrations. Due to this tra...

This paper aims to show how applying system dynamics methodology to performance management can provide a powerful modeling perspective enabling public sector organizations to prevent, detect, and counteract behavioral distortions associated with performance measurement. A dynamic performance management approach is able to support performance manage...

This paper aims to show how applying system dynamics methodology to performance management can provide a powerful modeling perspective enabling public sector organizations to prevent, detect, and counteract behavioral distortions associated with performance measurement. A dynamic performance management approach is able to support performance manage...

The role of Performance Management (PM) systems has become crucial for steering Small-Medium Enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with System Dynamics (SD) modelling. This paper shows how to de...

The purpose of this article is to demonstrate how system dynamics can be used to enrich performance management in local government, focusing specifically on how the development of conceptual and simulation system dynamic models can foster a shared view of the relevant system among stakeholders to overcome factors that limit data use. Responding to...

Performance management is maturing as an effective approach in public organizations around the world in improving public services. However, the existing models, based primarily on best practices of first-world nations, have limitations that must be addressed. One of which is the relative lack of attention to the context of performance management re...

This international comparative case study analyses the experience of Italy and Malaysia in the design and execution of performance management systems at the State level. It seeks to contribute to the comparative literature on performance management across national jurisdictions. The paper investigates how performance management systems have change...

The Italian Academy of Management (Accademia Italiana di Economia Aziendale (AIDEA)), which was founded in Bologna during July 1813, is one of the oldest academic societies in the world. On the occasion of celebrating its bicentenary, the AIDEA held a conference in Lecce, Italy, during September 2013 for AIDEA members and international scholars to...

This paper frames the potential benefits of ‘lean’ and dynamic performance management (PM) systems for small and micro enterprises. In this context, the ‘lean’ attribute is used to characterize a different approach in applying PM to small firms, in respect to larger organizations. In fact, such systems may exploit the entrepreneur’s tacit knowledge...

The purpose of this paper is to illustrate how system dynamics (SD) modeling can be used to enrich performance management in local government and to foster a common shared view of the relevant system's structure and behavior among stakeholders for territorial strategic planning. This is a quite hybrid field of analysis in performance measurement/ma...

Sustainability is not just for Christmas… it's for life. Sustainable solutions, whether sought in terms of business strategies, social policies, or the exploitation of natural resources have to serve organizations and communities in the long term, sometimes very long term, as well as the short term. Static analysis is unlikely to be able to evaluat...

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle a...

The purpose of this paper is to present how system dynamics (SD) can be used to enrich performance management in local government and to foster a common shared view of the relevant system's structure and behavior among stakeholders for territorial strategic planning. We begin by framing how dynamic complexity through SD modeling can support consens...

Performance management is still an evolving topic in both research and practice. The critical issues related to the design and implementation of formal performance management systems are measuring organizational results, producing information for more informed decision-making, and promoting process improvement. The ambiguity of performance manageme...

The goal of this paper is to demonstrate how system dynamics modelling can be used in e-government policy and systems as an aid to spport territorial ananlysis, planning and governance, sustainable performance in urban areas and the assessment of policy outcomes. Topics such as renewable energy, efficiency, the design and exploitation of urban ener...

The role of Performance Management (PM) systems has become crucial for steering Small-Medium Enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with System Dynamics (SD) modeling. This paper shows how to des...

Empirical research on business failure shows how lack of understanding the peculiar context underlying the small business system is often a primary factor of crisis. Particularly when implicit operational growth policies are pursued, high entrepreneurial involvement in current activities and lack of relevant strategic information are major causes o...

This paper aims to show how applying the system dynamics methodology to performance management can provide public sector organizations a powerful modeling perspective to prevent, detect and counteract behavioral distortions associated to performance measurement. A dynamic performance management approach is able to support performance management sys...

normative. The literature has shown that the focus on performance management is shifting from collecting and reporting data to actually using them for decision making. The comparative case-study analysis presented in this article aims to identify the critical factors for adopting and implementing relevant performance management systems in regional...

This paper tackles a very controversial topic in the application of system dynamics for the evaluation of territorial policies and urban governance, in terms of sustainable development. The goal is to illustrate how system dynamics modeling can be used in territorial governance and e-government policy design as an innovative methodology to frame su...

In the past two decades the Italian academic system has been affected by a number of law reforms, aiming at fostering an improvement of University performance, through the introduction of a set of parameters, based on which public funds are allocated. Such policy has only partially achieved successful results. In fact, several problems have arisen...

While some scholars have suggested that the forces of New Public Management are now in decline (Hughes, 2003), a clear success story of this reform is the use of performance measurement in the public sector for tracking the outputs and outcomes of service delivery. In fact, research has demonstrated that well-managed performance measurement systems...

Purpose The question of resource scarcity and emerging pressure of environmental legislations has brought a new challenge for the manufacturing industry. On the one hand, there is a huge population that demands a large quantity of commodities; on the other hand, these demands have to be met by minimum resources and pollution. Resource conservative...

Organizational growth and performance management provide two important research topics for both enterprises and public sector organizations. Improving performance levels, or at least keeping them stable over time, is a hot topic not only for business executives and entrepreneurs, but also for managers and policy makers in public and non-profit inst...

SME success is often primarily linked to the personal traits of entrepreneurs and vice versa. In terms of SME failure, most of the literature, research and popular press, seems focused on individual factors, such as those related to the owner/entrepreneur’s profile and behavior, or contextual factors like those associated with relationships between...

Building on earlier work on abnormal SME growth trajectories, this paper investigates to what extent the analysis can be extended to the study of an unusual but “normal” growth pattern. The detailed case histories of two firms which might be called micro-giants are presented. These are companies that would be categorised as small firms but are actu...

Performance management is maturing as an effective organizational approach in public organizations around the world, but the existing models have limitations that must be addressed. The international comparative case study analysis in this article presents policy recommendations and organizational strategies on how regional governments can create m...

Some small firms compete in markets against major multi-national firms and face the daunting challenge of having to develop sustainable strategies for building and maintaining relative competitiveness against much bigger firms. Such firms do not enjoy the benefits that size brings – they are Davids taking on Goliaths, and we have styled them "micro...

Nel 2003, secondo la Banca Mondiale, la popolazione della terra era pari a circa 6,3 miliardi di persone. Tra que-ste, circa la metà viveva con meno di 2 dollari al giorno. Più di un miliardo soffriva di malnutrizione, di mancanza di ac-qua potabile, e 2,4 miliardi di persone mancavano di assi-stenza sanitaria (1). Le differenze tra ricchi e poveri...

The purpose of this article is to promote the benefits of the Fulbright Specialist Program—which was created in 2001 as a short-term complement to the Fulbright Scholar Program—and to encourage more public administration scholars to consider teaching abroad. After providing an overview of the Fulbright Specialist Program and the collaborative teach...

The purpose of this article is to promote the benefits of the Fulbright Specialist Program—which was created in 2001 as a short-term complement to the Fulbright Scholar Program—and to encourage more public administration scholars to consider teaching abroad. After providing an overview of the Fulbright Specialist Program and the collaborative teach...

Previous research has identified two forms of "abnormal" growth – styled as business dwarfism and gigantism -which can both lead to missed opportunities for owners/entrepreneurs and local economies, and even to business crisis and collapse. It has also shown that stunted and inflated growth phenomena, rather than being characterised by completely d...

Published work in the small business growth addresses many aspects – commending growth objectives, developing and implementing growth plans, and characterising normal growth trajectories. However, case study analysis has identified two forms of abnormal growth – business "dwarfism" and "gigantism" -which can lead to missed opportunities for owner/e...

The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a bette...

This paper aims to outline the benefits justifying a tailored approach to System Dynamics (SD) modelling in the public sector, to improve performance and foster decision makers' accountability. The need of combining an ‘internal’ with an ‘external’ perspective (in respect to decision makers) in developing SD models is claimed. Different levels of i...

The article discusses various reports published within the issue, including one by Carmine Bianchi on understanding public sector from different levels and perspectives, one by Mauro Lo Tennero on the aspiration and structure of Sicily to enforce public policy, and one by Nuno Videira and colleagues on the use of group model building in the public...

Value creation comes in many guises, and may be achieved through expansion and efficiency, innovation and novel processes, and closer alignment with customer needs. This article examines the real dangers to firms, especially small firms, which pursue very ambitious capacity growth plans in order to chase market opportunities. Case analysis has unea...

È stato dimostrato come la mancata comprensione della cosiddetta «complessità dinamica» all’interno delle aziende costituisca la causa principale di carenti performance e quindi di crisi1. La «complessità dinamica» comporta una certa resistenza del sistema aziendale alle politiche (policy resistance) adottate. Questo fa sì che il sistema, dopo un m...

Il libro affronta il tema del governo dello sviluppo sostenibile e del miglioramento della performance aziendale attraverso sistemi di programmazione e controllo che si avvalgano di modelli di system dynamics. Il testo è corredato da numerosi casi applicativi e modelli di simulazione. I casi e i modelli riportati derivano da applicazioni realizzate...

In the last decade there has been an increasing effort to provide public utilities managers with planning and control tools, to take into account not only operational but also strategic issues. Among them are customer satisfaction, internal business process efficiency, business image, and bargaining power against other counterparts (e.g., the munic...