Brian Moon

• M.Sc. Sociology
• Chief Technology Officer at Perigean Technologies LLC

This chapter reveals how concept mapping has provided insight into learner thinking and progress since 1972. Despite its broad appeal, however, concept mapping has not yet reached ubiquity as a technique for assessment-primarily due to several challenges of implementation and limitations on further innovation of the original approach. In its 50th a...

Given the substantial increase in interest and activity in the virtual care space, the Department of Veterans Affairs (VA) is making a concerted effort to increase opportunities for Veterans to adopt virtual care applications. We investigated Veteran attitudes, interests, and needs for virtual care applications, including privacy considerations and...

A insatisfação de professores e alunos com o formato atual do processo de ensino-aprendizagem tem gerado a busca por inovações pedagógicas. Este trabalho apresenta os mapas conceituais com erros (MCE) como uma atividade de avaliação diagnóstica de rápida aplicação, permitindo ao professor oferecer devolutivas imediat as e personalizadas aos alunos....

Concept maps (Cmaps) have been successfully used to make knowledge structures visible. During Cmap task elaboration, novice students are likely to suffer cognitive overload, and they might avoid coping with difficult contents staying in his semantic safe territory. The authors have developed an innovative approach using Cmaps with embedded errors a...

Mental models have long been considered an important enabler of cognitive performance and a key to understanding educational progress. Yet assessing mental models using straightforward, valid, reliable, and efficient methods remains an elusive challenge. Research suggests that concept mapping holds the promise of the direct analysis of mental model...

Training and development programs within corporate environments have seen a significant expansion in recent years. Yet there is little research regarding workplace learning assessments. Learning assessments could be used as a tool to gauge employee knowledge in a specific domain area, which can be useful in identifying areas of strengths and weakne...

After nearly two decades of knowledge preservation activity, relatively little work has explored the organizational use of Concept Maps elicited from experts. This paper describes an attempt to get back to the roots of Concept Mapping as a means of both representing and evaluating knowledge, in the context of professional work. It describes a pilot...

This paper examines the case for NDM-based Expertise Management as a core KM strategy, and the methodological, practical and competitive challenges for adoption. The authors draw on their collective professional experience in attempting to implement Expertise Management at a diverse range of organizations, and conclude with recommendations for futu...

Ensuring that unmanned aerial systems' (UAS) control stations include a tight coupling of systems engineering with human factors, cognitive analysis, and design is key to their success. We describe a combined cognitive task analysis (CTA) and design thinking effort to develop interfaces for an operator controlling an autonomous helicopter, a protot...

A key aspect of a website or any artifact is its usability—the ability of the artifact’s target audience to carry out tasks safely, effectively, efficiently, even joyfully. One class of usability evaluation methods is inspection methods, in which the usability professional systematically inspects the user interface to discern potential usability pr...

This paper reports on a research project that combined cognitive task analysis (CTA) methods with innovative design processes to develop a handheld device application enabling a non-aviator to interact with a highly autonomous resupply helicopter. In recent military operations, unmanned helicopters have been used to resupply U.S. Marines at remote...

This paper describes the Tactical Autonomous Aerial LOgistics System (TALOS), developed and flight tested during the first phase of the Office of Naval Research (ONR) Autonomous Aerial Cargo/Utility System (AACUS) Innovative Naval Prototype (INP) program. The ONR vision for AACUS is to create a retrofit perception/planning/human interface system th...

Cognitive task analysis (CTA) methods are most widely known for their contributions to military, nuclear power plant, and aviation research. In recent years, however, these methods have been adapted and applied with increasing frequency to address issues in healthcare. CTA methods have been used in the context of designing and integrating health in...

Knowledge is a dynamic thing. It is not static. It is constantly changing, challenged and tested against new and different ideas, applied and judged in different contexts and recast by people. The life cycle of knowledge is dynamic and chaotic. It reflects the human thought process. It is different from the information cycle which is linear and pre...

This article harks back to the origins of this periodical as IEEE Expert Systems. Even while expert systems as a field or paradigm was morphing into intelligent systems, it was recognized that cognitive task analysis was critical in the design of new technologies. Furthermore, as a part of cognitive task analysis, it is crucial to conduct some form...

Karpicke and Blunt (Reports, 11 February 2011, p. 772) reported that retrieval practice produces greater gains in learning than elaborative studying with concept mapping and concluded that this strategy is a powerful way to promote meaningful learning of complex concepts commonly found in science education. We question their findings on methodologi...

We review the consensus of expert opinion concerning the psychology of intelligence analysis, as a form of critical thinking. This consensus details a number of ways in which the cognitive work is difficult. Many senior analysts have commented upon the requirements of intelligence analysis – the reasoning traps to which novices fall victim, and the...

The expanding application of Concept Mapping includes its role in knowledge elicitation, institutional memory preservation, and ideation. With the advent of the CmapTools knowledge modeling software kit, Concept Mapping is being applied with increased frequency and success to address a variety of problems in the workplace. Supported by business app...

Crisis response situations require collaboration across many different organizations with different backgrounds, training, procedures and objectives. The response to the Indian Ocean Tsunami in 2004 and the Hurricane Katrina relief efforts in 2005 emphasized the importance of effective communication and collaboration. Compounding the challenges ass...

Concept Mapping was used to structure knowledge elicitation interviews with a group of human factors specialists whose goal was to describe the business model of their Department. This novel use of cognitive task analysis to describe the business model of a human factors organization resulted in a number of Concept Maps on topics such as Department...

For pt.1 see ibid., vol.21, no.4, p. 70-73 (2006). In this paper, we have laid out a theory of sensemaking that might be useful for intelligent systems applications. It's a general, empirically grounded account of sensemaking that goes significantly beyond the myths and puts forward some nonobvious, testable hypotheses about the process. When peopl...

Sensemaking, which can be defined as the way people make sense out of their experience in the world, is a motivated, continuous effort to understand connections, which can be among people, places, and events, to anticipate their trajectories and act effectively. Sensemaking serves several functions such as it satisfies a need or drive to comprehend...

Intelligence analysts provide an incredibly important service toward maintaining our national security. They are chartered with providing the knowledge basis for decisions our national and military leaders make. Analysts must be depended upon to influence high-risk, time-critical, sometimes life-or-death decisions; thus, supporting their requiremen...

The goal of this panel is to discuss critical human factors concerns in the development of software for intelligence analysts. The panel presentations are designed to provide a high level overview of the software development process, the intelligence analysis process, and the challenges encountered in both obtaining user feedback. Presentations wil...

Intelligence analysis is a prototypical example of a situation that can be described by the phrase “coping with complexity,” given a variety of complicating factors including (but certainly not limited to) massive amounts of data, inherent uncertainty in the data, dynamism in the underlying world, and the risks associated with the conclusions drawn...

Macrocognition is an emerging theoretical and methodological framework for describing cognitive work as it naturally occurs (Klein, Ross et al., 2003). It can form the basis for the design of complex cognitive systems that augment, rather than degrade, proficient performance. This paper presents a method for using macrocognition during design to an...

We deal about the design in human-centered computing. Problem solving often involves recognizing and fiddling with tacit assumptions. Such realization can often come from seeing things from new perspectives. Appreciating the human-centered perspective may offer some hope for enriching design's scientific foundations and for crafting new and better...

If we engineer complex cognitive systems on the basis of mistaken or inappropriate view's of cognition, we can wind up designing systems that degrade performance rather than improve it. The results stemming from the application of any cognitive systems engineering methodology will be incomplete unless they include a description of the cognition tha...

Crisis response situations require collaboration across many different organizations with different backgrounds, training, procedures, and goals. The Indian Ocean Tsunami in 2004 and the Hurricane Katrina relief efforts in 2005 emphasized the importance of effective communication and collaboration. In the former, the Multinational Planning Augmenta...

The United States Intelligence Community has seen a number of calls for transformation in recent years. Many of the recommendations have drawn on common assumptions about the cognitive work of intelligence analysts (IA), not on empirical study of how they actually work. This paper reviews both the common assumptions and empirical examinations of IA...

The scientific methodology for capturing, preserving, and sharing knowledge (Hoffman & Lintern, 2006) developed during the era of "expert systems." Today, it takes on special importance with regard to the loss of expertise in knowledge-based organizations, a cohort effect known as the "gray tsunami" (Moon, et al., 2009). Senior leadership at utilit...

The study of team performance using knowledge elicitation methods can result in the proliferation of large amounts of data. While methods such as the Wagon Wheel Method have been devised to facilitate knowledge elicitation, they often underspecify analysis protocols for dealing with large datasets. Moreover, the representation of the analysis poses...

The analysis of qualitative data in the social sciences is notorious for inviting criticisms of non-standardization and lack of "rigor." While many approaches to collecting qualitative data have been described, the follow-on stage of discovery and analysis is often underspecified, and can result in the appearance of haphazard or incomplete study. T...

Concept Maps (Cmaps) have proven useful for capturing and organizing knowledge, particularly of those who create the Cmaps. Their usefulness for transferring knowledge has not been as extensively researched. In business, government and military settings, slideshows (e.g., Microsoft PowerPoint) are a preferred format for presenting "complex" ideas,...

Head) The nuclear renaissance has hastened the need for efficient knowledge transfer, from senior experts who brought online and have maintained the earliest generation plants to the next generation of designers and engineers charged with launching the next fleet. While many suggestions for enabling and facilitating this transfer within the course...