Brenda Scholtz

Brenda Scholtz
Nelson Mandela University | NMMU · Department of Computing Sciences

Phd

About

117
Publications
62,116
Reads
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556
Citations
Introduction
Brenda is a Professor at the Computing Sciences department at the Nelson Mandela University. Her main research area is in data analytics and business intelligence. She has published over 100 articles in accredited conferences and journals. She is also a reviewer for several top IS and Computer Science journals.
Additional affiliations
January 2018 - present
Nelson Mandela University
Position
  • Professor (Associate)
January 2000 - December 2015
Nelson Mandela University
Position
  • Professor (Associate)
Description
  • I am heading 3 international research groups: one related to entrepreneurship in IS, one in e-learning and the other one related to environmental MIS

Publications

Publications (117)
Conference Paper
Full-text available
The purpose of this paper is to investigate and report on the status, efforts and commitments of government towards Social Media Analytics (SMA). Three cases were investigated: two government departments in South Africa and one in Germany. A Focus Group Discussion (FGD) was conducted with each department and the Qualitative Content Analysis method...
Chapter
Social Media Analytics (SMA) can provide methods and tools for government to monitor, analyse and visualise social media data, and assist with Citizen Relationship Management (CzRM) and decision making. However, social media presents an explosion of unstructured Big Data, leading to many challenges for government relating to the processes of SMA an...
Article
Lack of access to technologies and quality data are key challenges for reducing the digital divide and developing digital citizens to support Smart City initiatives. This paper reviews efforts towards Smart Cities and access to smart technology and Open Data in developed economies globally and in South Africa. Reviews of literature and websites wer...
Article
Lack of access to technologies and quality data are key challenges for reducing the digital divide and developing digital citizens to support Smart City initiatives. This paper reviews efforts towards Smart Cities and access to smart technology and Open Data in developed economies globally and in South Africa. Reviews of literature and websites wer...
Article
The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1.5 • C above pre-industrial levels by 2050. Whilst the political aspects and subsequent ramifications of these fundamental and critical decisions cannot...
Conference Paper
Full-text available
The integration of personal health record (PHR) systems, which manage a patient's entire health history with smart health, provides better assistance to practitioners in making diagnostic-related decisions about a patient's healthcare. This integration will encourage patients to be more involved in the diagnostic process, and more accurate results...
Conference Paper
The task to improve water management has become more critical and due to the increase in water resource issues. These issues, including the water shortage problem, call for a transition towards improved water management including consideration of urban water resilience towards water sustainabil-ity. A noticeable gap in the literature is the lack of...
Chapter
What technologies are being used in innovative digitalisation initiatives for Smart Communities in the Eastern Cape province in South Africa?
Chapter
The world’s urban population is expected to grow by 63% between 2014 and 2050. This increasing growth has led to a focus on smart, resilient, and sustainable cities by development agencies, governments, and academics. Urbanisation brings about challenges in various aspects of living, from transportation and mobility to housing. Factors like uneven...
Conference Paper
Citizens are not aware of water quality issues and their impact on the environment. It was this finding that motivated a project that aimed to design a game to educate users on water quality issues. Design Science Research (DSR) methodology was adopted for the development of the water quality awareness game, which focuses on ocean plastic pollution...
Conference Paper
Full-text available
A Health Information System (HIS) is a repository of information regarding the health status of a subject of care in a computer processable form, stored and transmitted securely, and accessible by multiple authorised users. Safeguarding sensitive health information is important but if wrongly implemented it can expose patient information to unautho...
Article
Full-text available
This article presents findings from pilot testing of elements of an information extraction (IE) prototype designed to assist legal researchers in engaging with case law databases. The prototype that was piloted seeks to extract, from legal case documents, relevant and accurate information on cases referred to (CRTs) in the source cases. Testing of...
Conference Paper
Sustainability has increasingly become the focus of development agendas in recent years due to advancements in technology and urbanisation, which brings about new challenges. Researchers, governments and industry regard technology as a solution to these challenges. Social media is one such technology at the forefront of research into sustainability...
Conference Paper
Full-text available
The task to manage water as a resource is critical and has become relevant due to the increase in water resource issues, particularly in Africa. The problem of water shortages is increasingly reported as a compromising threat to the sustainability of developing countries worldwide. The lack of water knowledge is a key factor in addressing the aware...
Chapter
Smart city initiatives are widely becoming part of the world agenda to address crises and to identify new initiatives for countries to manage resources while providing better living conditions for all citizens. The purpose of this study was to design a model to support the alignment of value in Smart City initiatives. To address this purpose, a sys...
Chapter
Full-text available
Patient-centred care allows patients to have complete autonomy in managing their health information and encourages patients to be proactive. Unfortunately, most patients do not have access to their complete health information as they are stored across the various institutions that they have visited over their lifetime. The purpose of this paper is...
Chapter
Full-text available
The emergence of Citizen Relationship Management (CzRM) for government plays a central role in developing citizen relationships and e-participation. As such, the South African government has shown its commitment towards citizenry and the provision of effective service delivery. Social Media Analytics (SMA) has emerged as a potential new solution to...
Chapter
The lack of access to finance is hindering growth and development to small and medium enterprises (SMEs), particularly in developing countries. Access to finance can be facilitated by ICT and e-finance, which can reduce the cost of financial services and increase access to international markets. However, in spite of the potential benefits of e-fina...
Article
In recent years crowdsensing has become a hot topic amongst researchers. Crowdsensing can incentivise and empower citizens to use their mobile phones to collect and share sensed data from their surrounding environments. The purpose of this paper is to report on the application of the incentive theory and the Theory of Planned Behaviour (TPB) as a l...
Conference Paper
Full-text available
Citizen Relationship Management (CzRM) can improve governmental service delivery and offer citizens an opportunity for e-participation and collaboration and improved service delivery. Social Media Analytics (SMA) holds the potential to provide a decision making framework that can measure the activities of citizens from social media data and thereby...
Conference Paper
The evolution of the supply chain has resulted in a growth in the usage of technology and data generated and distributed within the industry. Third-party logistics (3PL) companies operating within the supply chain industry are not maximising the capabilities of data to make well- informed decisions. The purpose of this paper is to address this gap...
Conference Paper
Existing literature perceived Economic, Social and Environmental (ESE) factors as three key drivers of Sustainable Manufacturing Practice (SMP). ICT is not considered as a driving factor, but only as a tool that supports the achievement of SMP. The aim of this study is to investigate the role of ICT in achieving SMP in South Africa. A systematic li...
Conference Paper
Full-text available
Mobile Health CrowdSensing (MHCS) is the use of sensor-based smart mobile devices to generate, collect, share and analyse real-time patient data from a population for improving health. The purpose of the paper is to report on a scoping review of research conducted on MHCS using a proposed classification framework. The framework has five categories...
Conference Paper
Full-text available
There is a need for new inventive strategies to communicate to the public on particular subjects such as climate change, biodiversity loss and sustainability. Social Media Influencers (SMIs) are an emerging type of third-party endorsers who can aim to shape and influence the attitudes and perceptions of people through social media. In the field of...
Conference Paper
The purpose of this paper is to identify best practice approach to teaching research in the field of Computing in South Africa. The methods used included a systematic literature review and a preliminary investigation of seven South African higher education institutions. The findings revealed a set of outcomes and best practice approaches to address...
Article
Full-text available
Aim/Purpose This study forms part of the World IT Project, which aims to gain a deeper understanding of individual, personal and organisational factors influencing IT staff in a modern, work environment. The project also aims to provide a global view that complements the traditional American/Western view. The purpose of this study is to investigate...
Conference Paper
Cities globally are facing an increasing forecasted citizen growth for the next decade. It has therefore become a necessity for cities to address their initiatives in smarter ways to overcome the challenges of possible extinction of resources. Cities in South Africa are trying to involve stakeholders to help address these challenges. Stakeholders a...
Chapter
Technology trends and challenges in industry today are pressurising higher education institutions to rethink their curricula design, particularly for IT programmes. The World IT Project was designed to examine important issues confronting IT employers in many parts of the world. The purpose of this paper is to critically analyse the findings of a s...
Chapter
The emergence of the Internet of Things (IoT) has brought new improvement and development opportunities to the automotive industry, such as electric vehicles (EVs). EVs are well-known for their short ranges and many studies have reported on the challenges of trip planning and accurate remaining driving range (RDR) estimation. While the demand for c...
Chapter
In today’s global, competitive economy, downtime has been identified as a key performance indicator for field service organisations. The emergence of an Internet of Things (IoT) has brought new enhancement possibilities to various industries such as the manufacturing and field service industry. This paper provides a vision and motivation for using...
Chapter
Full-text available
Entrepreneurship education in developing countries faces additional challenges for developed countries, such as poverty, unemployment and poor education. The aim of this article is to propose approaches to promote entrepreneurial thinking among students in order to equip them for the development of successful entrepreneurs. Action-oriented entrepre...
Chapter
Full-text available
The world’s consumption rate is rapidly increasing, and the current model of designing and disposing of products with no consideration of the triple bottom line (environmental, social and economic impact) is flawed and unsustainable. Several sustainable manufacturing approaches have been proposed and extended to an ideal circular economy where noth...
Conference Paper
Crowdsensing empowers citizens to collect and share sensed data from their surrounding environments using their mobile devices as sophisticated sensors. However, whilst many studies have done research on crowdsensing, very few researchers have investigated the potential participation profile of citizens. Understanding these profiles can assist with...
Conference Paper
The purpose of this paper is to report on the design and development of a Social Media Analytics (SMA) model that can support decision making in Citizen Relationship Management (CzRM). The model includes best practice SMA tools and methods. The model was derived from two sets of secondary data sources. The first set was from existing literature. He...
Conference Paper
Legal researchers spend too much time on locating the most applied case. The purpose of this paper is to present a comprehensive model to assist legal researchers in accessing legal data, specifically the most applied case for a field of law. An extensive critical review of the literature was conducted to identify the status of research in this fie...
Chapter
The purpose of this paper is to investigate the impact of absorptive capacity and the quality dimensions of technology on students’ continuance intention to use the e-library system. To measure the continuance intention, an integrated research model was developed using expectation-confirmation theory (ECT) and absorptive capacity theory. This empir...
Conference Paper
Full-text available
Skilled IT staff are a scarce human resource in organisations around the world and turnover rates are higher than for many other professions. Understanding the determinants of IT staff intentions to leave are critical to understanding the industry as well as for managers wanting to keep their IT talent. The purpose of this paper is to investigate t...
Conference Paper
In today's global, competitive economy, downtime has been identified as a key performance indicator for field service organisations. The emergence of an Internet of Things (IoT) has brought new enhancement possibilities to various industries such as the manufacturing and field service industry. This paper provides a vision and motivation for using...
Conference Paper
The emergence of the Internet of Things (IoT) has brought new improvement and development opportunities to the automotive industry such as electric vehicles (EVs). EVs are well-known for their short ranges and many studies have reported on the challenges of trip planning and accurate remaining driving range (RDR) estimation. While the demand for co...
Article
Purpose – Higher education institutions (HEIs) face a number of challenges in effectively managing and reporting on sustainability information, such as siloes of data and a limited distribution of information. Business intelligence (BI) can assist in addressing the challenges faced by organisations. The purpose of this study was to propose a BI fra...
Article
Full-text available
The hands-on use of complex, industrial Enterprise Resource Planning (ERP) systems in educational contexts can be costly and complex. Tools that simulate the hands-on use of an ERP system have been proposed as alternatives. Research into the perceived usefulness (PU) and perceived ease of use (PEOU) of these simulation tools in an m-learning enviro...
Conference Paper
Range anxiety is a barrier to the adoption of electric vehicles (EVs). One of the factors influencing range anxiety is the remaining driving range (RDR) of these vehicles. Existing models used for estimating the RDR are often simplified and rely on a limited number of factors. The RDR is a parameter that changes under environmental and behavioral c...
Chapter
The lack of access to finance is hindering growth and development to small and medium enterprises (SMEs), particularly in developing countries. Access to finance can be facilitated by ICT and e-finance, which can reduce the cost of financial services and increase access to international markets. However, in spite of the potential benefits of e-fina...
Article
The purpose of this paper is to investigate the U&G theory for evaluating social media usage in higher education. The paper reports on a social media awareness campaign which was designed and implemented in a higher education context as extra-curricular content. Design/methodology/approach A case study research approach was used and the theoretical...
Article
Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users’ attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of...
Article
Full-text available
Together, the fields of education and information technology have identified the need for an online solution to training. The introduction of e-learning has optimised the learning process, allowing organisations to realise the many advantages that e-learning offers. The importance of user involvement in the success of e-learning makes it imperative...
Article
Full-text available
“Gamification”, or the use of game elements outside the gaming context, is a recent trend in learning approaches and has been used to digitally engage and motivate people to accomplish their learning objectives. The study described in this article investigated components of a gamification system and the impact of these components on user experience...
Conference Paper
Full-text available
Cloud computing can bring many benefits to organisations and countries. However there are technical and environmental factors that could hinder the adoption of these technologies in developing countries. The purpose of this paper is to explore the extent of these factors in the public sector in developing countries such as South Africa. A detailed...
Conference Paper
The introduction of e-learning has allowed companies to re-engineer the process in which training is conducted, whilst realising the benefits that e-learning has to offer. It is important to identify and understand the driving forces behind users’ behavioural intention to use ICT and e-learning in order to improve the chances of success of these pr...
Chapter
Higher education institutions (HEIs) are increasingly addressing their environmental impact and to do this need to improve access to environmental information in order to improve decision making and sustainability efforts. Educational institutions have a different focus to other more industrial organisations and therefore frameworks for these organ...
Chapter
Environmental awareness campaigns have the ability to provide individuals with the knowledge, skills and attitude required to reduce environmental impact. Social media have been used by environmental activists to conduct environmental awareness campaigns. This paper proposes a conceptual model for improving knowledge and thereby awareness of enviro...
Chapter
Adopting a cloud ERP system instead of a traditional Enterprise Resource Planning (ERP) system promises improved flexibility, improved business efficiency and reduced IT costs. However in spite of these benefits some companies are not adopting cloud ERP systems. In emerging markets such as Africa the adoption rates are much lower than the rest of t...
Chapter
This paper examines the impact of a social media campaign on the environmental awareness of staff members in a Higher Education Institution (HEI). The campaign was designed based on a theoretical model and implemented in a case study of a South African HEI. A centralised website together with selected social media formed the technological foundatio...
Article
Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users' attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of...
Conference Paper
Organisations are increasingly adopting e-learning environments for employee and customer training projects. These environments use educational technologies and interactive learning objects (ILOs) to increase the quality of digital training experiences. ILOs are growing in popularity because material is multimodal but even more so, interactive whic...
Book
This book presents new concepts as well as practical applications and experiences in the field of information technology for environmental engineering. The book has three main focus areas: firstly, it shows how information technologies can be employed to support natural resource management and conservation, environmental engineering, scientific sim...
Article
Full-text available
The purpose of this study was to investigate approaches (techniques and technologies) for the coordination of collaborative tasks using synchronous gesture manipulation. Business Process Modelling (BPM) tasks are often performed in teams of modellers who need to collaborate with each other in order to coordinate and integrate their individual contr...
Article
Full-text available
The pervasive and open nature of the Internet in the everyday lives of South African children has facilitated benefits such as increased collaboration,learning opportunities and access to knowledge (A2K). However, the online environment’s increased visibility has at the same time provided new ways for children to bully each other, and the evidence...
Conference Paper
Education in the field of science and technology is problematic in South Africa. In the field of Enterprise Systems, Higher Education Institutions (HEIs) are not producing the skills required by industry and there is a shortage of skills in the marketplace. New approaches to learning, specifically e-learning, can transform the learning process and...
Conference Paper
Education in the context of Information and Communications Technology for Development (ICT4D) and particularly in South Africa is in a critical state and has been known to be dysfunctional. The problems of education in South Africa are predominantly evident in the science and technology subjects. There has been a paradigm shift in the delivery of e...
Conference Paper
Full-text available
The use of interactive dashboards has become a popular technique to aid users in Business Intelligence (BI) analysis and data discovery. The increase in the number of BI platforms on the market is driven by the expanding end-user population. A wider range of novice users, such as business users with minimal Information Technology (IT) or data scien...
Conference Paper
The popularity of e-learning has cumulated in a wealth of research in this field, however, there is limited research related to the technological aspects of what makes e-learning components (content and interactive features) successful. Existing criteria that are available are primarily based on criteria used for evaluating new, untested systems su...
Conference Paper
Full-text available
The concept of sustainability has become an important phenomenon globally with many organisations being affected by the heightened awareness in sustainability. Organisations are more aware of the importance of promoting sustainability in all areas of operations. This is no different in the higher education sector, with a number of Higher Education...
Conference Paper
Globally, the number of international students studying abroad has doubled since the year 2000 and there are nearly 5 million students that are enrolled outside their country of origin. Over the past ten years new insights and approaches to internationalisation of higher education have arisen which has influenced global research and education. Curr...
Conference Paper
Analysing sustainability information is a challenge to green initiatives in higher education. Business Intelligence (BI) tools can assist with the provision of information to management to support decision making regarding sustainability. BI is a component of the underlying infrastructure that enables effective sustainability information management...
Conference Paper
Higher education institutions (HEIs) are increasingly addressing their environmental impact and to do this need to improve access to environmental information in order to improve decision making and sustainability efforts. Educational institutions have a different focus to other more industrial organisations and therefore frameworks for these organ...
Conference Paper
Environmental awareness campaigns have the ability to provide individuals with the knowledge, skills and attitude required to reduce environmental impact. Social media have been used by environmental activists to conduct environmental awareness campaigns. This paper proposes a conceptual model for improving knowledge and thereby awareness of enviro...