Bojan Lalic

Univeristy of Novi Sad · Department of Industrial Engineering and Management

With the growth of mobile e-business, it has become common for customers to experience an explosion of instant desire to consume in a short period of time. Companies are harnessing this momentum, hoping to better capture, retain and convert these consumer desires into actual sales orders. Consequently, companies also need to use pre-sales call cent...

The Internal Audit seeks to respond to the challenges of the modern business environment, with a special focus on working with large databases so as to provide an additional value to their organizations through intelligent testing, root cause and trend analysis, summarizing the number and value of exceptions and providing the starting point for det...

Internationalization has become an increasingly important focus for universities around the world, as it can bring a range of benefits to higher education institutions. This paper reviews the literature on internationalization and its impacts on universities, with a particular focus on the differences between internationalization of universities an...

This article investigates the adoption trends and implications of advanced manufacturing technologies in Serbian manufacturing companies. The objective is to analyze the evolving manufacturing landscape and provide insights into technology adoption patterns. The study utilizes the European Manufacturing Survey (EMS)—Serbian data set, which includes...

During the Covid-19 epidemic, resilience as a concept gained prominence. Firms that failed to handle the problems and changes they faced and were unable to survive had to be closed down. Only the companies who resolved them correctly were able to continue doing business. Today, resilience is frequently addressed in emerging global movements such as...

The IJPR is a leading journal publishing high-quality, original research in the areas covering manufacturing, industrial engineering, operations research and management science. In recent years, authors used bibliometric analysis of journals’ scientific production over multiple years to explore the journal's bibliometric characteristics, objective...

Digital transformation has become commonplace in the manufacturing industry, forcing companies to abide by the “laws” established by Industry 4.0. The term adaptability could relate to agility, which brings us to the link between agile manufacturing and digital transformation. This posed a question: do these two concepts affect each other's success...

In recent years, digital transformation has gained increasing interest from researchers and practitioners, putting efforts towards developing a better understanding, resulting in emerging independent research areas. Consequently, the research under the digital transformation, even though becoming a hotspot, remains very fragmented. This study has t...

Purpose This research aimed to explore whether different project management approaches (traditional, agile or hybrid) differentiate concerning their impact on project success, taking project success as multidimensional phenomena. In addition to this, the authors wanted to explore if specific project characteristics moderate these effects. Design/m...

Research related to the Industry 4.0 is mainly oriented towards the use of advanced manufacturing technologies that are considered as enablers of this new manufacturing concept. The importance of organisational aspects in this context is starting to get recognised, but there is a lack of empirical research that supports these claims. This paper aim...

Higher education students worldwide facing similar problems: difficulties in acquiring knowledge in complex disciplines, lack of learning motivation and engagement, declining levels of required knowledge and skills. On the other hand, project management increasingly requires extended and advanced skills and knowledge in different areas. This paper...

Part 6: Regular Session: Additive Manufacturing and Mass Customization

Mass customization is an important manufacturing concept aimed at integrating product varieties to provide customized services and products based on individual needs. This concept has emerged in the 1980s as demand for product variety increased, and the research in this area has been present for the last three decades. This article aims to study th...

In many industries innovation has become the most important driver of competitive success. Along with the current imperative for innovation comes the necessity for it to be adequately measured in order to boost innovation performances. Innovation is a wide concept that has many dimensions making it hard to have a clear picture on how it could be me...

Aligning the project management approach to a particular project is considered to be essential for project success. Based on the literature review, in this research, the project management approach is analyzed through differentiation between agile and traditional approaches within the specific managerial aspects. This research aimed to contrast the...

E-learning presents the new education model whose potential has extremely grown in the era of COVID 19. This paper aims to investigate the influence of Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Facilitating Conditions (FC), and Gamification (G) on the Use Behavior (UB) at observi ng the e-learning platform. The par...

Located in South Eastern Europe, Republic of Serbia, as the Belt and Road Initiative country, is on its path toward European Union (EU). Formation of the first Serbian country happened under the rule of Nemanjić dynasty in the twelfthth century (Serbia.com, 2017). Today, Serbia is considered a developing country with 59% urban population with 62.8%...

The two-volume set IFIP AICT 591 and 592 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2020, held in Novi Sad, Serbia, in August/September 2020. The 164 papers presented were carefully reviewed and selected from 199 submissions. They discuss globally pressing issu...

The two-volume set IFIP AICT 591 and 592 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2020, held in Novi Sad, Serbia, in August/September 2020. The 164 papers presented were carefully reviewed and selected from 199 submissions. They discuss globally pressing issu...

Industry 4.0 (I4.0) is a new model of technology systems automation, based on the convergence of technologies that make up the concept of intelligent manufacturing, integrated with information and communication technologies that have been applied in a new way (cloud computing, big data analytics and AI), and the basis of distributed control. This a...

In the last years, the manufacturing sector of developed economies is going through extensive changes to adopt Industry 4.0 principles. Prior studies investigated key enabling technologies for Industry 4.0 and their applications focusing on developed economies. However, there is a lack of studies covering emerging economies (e.g., Serbia). This res...

The implementation of Industry 4.0 concepts has significant implications for the manufacturing landscape. The aim of this study is to assess the level of general readiness for Industry 4.0 in the emerging economy of Serbia. The obtained results indicate that the majority of Serbian manufacturing sector has not yet embarked on the path towards trans...

In the process of introducing Industry 4.0 concept into the manufacturing environment companies from emerging countries are lagging behind. The rationale for this could be found in the fact that developed countries are leading this transformation, which includes digitalization and integration of manufacturing processes across the entire value chain...

Information and Communications Technology (ICT) integration in the entire process of manufacturing management is necessary and obliging from the perspective of efficient resource allocation, time-saving, broadening the variety of products, reducing waste, and increasing the productivity and economy of production. Delivering competitive advantage ne...

The process of creating value by adding services to product offerings, or servitization, is a mature theme in the literature, flourishing in recent years. Prior research investigated the impact of servitization measured by the share of services on the performance in terms of growth and stability. However, the impact of service antecedents on the sh...

Early project risk identification and assessment is a complex issue based on decision-making methods that are methodically suitable for successful project delivery. Nevertheless, although there are several risk management assessment tools, in practice, this issue is still not taken seriously enough in the project initiation phase. Literature resear...

Digital disruption is propelling manufacturers to move on towards digital transformation and deliver digital services based on predictive analytics. The literature agrees that digital technologies (i.e. big data) facilitate the service innovation of manufacturers by creating digital servitization. However, little research has specifically focused o...

The implementation of management systems in organizations is often based on a “blind” meeting of requirements set by the selected standard, while these requirements are not in direct relation to the risks of the organizations. Therefore, it often happens that the established management system is not operational or is not aligned with the context an...

Innovation has been recognized and widely acknowledged as one of the main drivers of the knowledge society. In order to achieve sustainability and development companies get involved in different types of innovation (i.e. Closed innovation, Open innovation). Also, there are different areas of innovation that should be considered by companies (i.e. p...

The paper analyses the fragmentation of a horizontal cylindrical tank caused by the effect of boiling liquid expanding vapour explosion (BLEVE). A fragmentation model for identification of kinematic parameters is proposed. The originality of the model lies in the introduction of initial acceleration. Using this model, the initial velocity can be as...

This paper introduces an approach to automatic domain modeling for human–robot interaction. The proposed approach is symbolic and intended for semantically unconstrained task-oriented human–robot interaction domains. At the specification level, it is cognitively inspired, addressing selected cognitive mechanisms of the human memory system (e.g., in...

This book presents the conference proceedings of the 25th edition of the International Joint Conference on Industrial Engineering and Operations Management. The conference is organized by 6 institutions (from different countries and continents) that gather a large number of members in the field of operational management, industrial engineering and...

This book presents the status quo of Information and Communication Technology (ICT) in Education, with a focus on China and the 17 Central and Eastern European Countries (CEECs), including Albania, Bosnia and Herzegovina, Bulgaria, Croatia, the Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Macedonia, Montenegro, Poland, Romania, Serb...

Manufacturing is currently at a turning point from mass production to customized production. The implementation of the Industry 4.0 concept, leading to automation and digitalization of manufacturing processes, is therefore considered vital for companies that aim to follow emerging trends in production. Research in this field is primarily focused on...

The aim of this paper is to present the research on the identification and ranking of innovation potential indicators of micro, small and medium enterprises (MSMEs). The main innovation management challenge is to recognise and measure factors that enable innovations. In that sense, the key 6 criteria and 41 indicators that describe innovation poten...

It became more than evident that the era of Industry 4.0 is upon us, where industrial manufacturing companies are facing strong demand to increase their productivity and profitability by realizing or upgrading to smart factories and resource-efficient manufacturing processes. Having this in mind the aim of this paper is to provide insight regarding...

Manufacturing firms increasingly produce and provide services along with their traditional physical products. This process, better known as servitization, is a mature theme in the literature, flourishing in recent years. Digital disruption is propelling manufacturers to move on towards digital transformation and deliver digital services. Prior rese...

The vital elements of numerous industrial plants include the process equipment which, depending on the nature of the technological process, can be exposed to internal pressure in the general case of a variable size. The typical examples of process equipment are available at LPG stations (distribution centers), fuel tanks, gas boilers, combustion pl...

Technological and non-technological innovations represent one of the most important and sustainable sources of competitive advantages for businesses. Industry 4.0, a new fundamental paradigm shift in industrial production and organisational innovation, as new management practices, are important issues for companies as they seek to upgrade their pro...

Innovation is seen as a critical driver of economic performance and essential instrument for business performance improvement of companies especially for emerging economies and economies in transition. Serbia is a country with innovation performance well below the EU27 average, and now it is challenged to keep the growth. To enhance innovation pote...

With a sample of 358 students of engineering management and 195 engineering managers, using an ad hoc questionnaire, the paper examines the importance of professional ethics as a constitutive element of the engineering management profession in Serbia. The results indicate that professional ethics is an essential element of constituting this relativ...

Globalization, competition, the intensity of changes, flexibility, agility, efficiency and effectiveness, profit, market share, cost reducing are imperatives of modern business. Efficient and successful company is the one that manages to produce as much output as possible with less investment. Costs and investments within the production process sho...

In order to drive innovation and provide sustainable growth, companies allocate substantial resources to Research and Development (R&D). R&D cooperation with external parties can offer possibilities to complement the often limited internal research resources. It also implies potential innovation opportunities and creating new customer value. Thus,...

Agility is a very topical issue today, however, it can be found most frequently in literature related to software development. The agile software development methodology is based on a gradual approach that is repeated. It focuses on the flexibility, acceptability of change, continuous advancement and strong interaction. There is a slowly emerging r...

This study examines the nature of relationships between quality management practices in purchasing and purchasing-related organisational performance within ISO 9001:2008 environment in transitional economies. The study was based on managers’ responses from 90 ISO 9001:2008 certified large organisations from Serbia. The findings show that quality ma...

The concept of cultural heritage has been increasingly enlarged over decades. Many professions are invited to work together in a holistic attempt to preserve inherited tangible and intangible assets. This complexity brings more challenges in organization of collaborative conservation works. Since 1960s project management approach has become prevale...

The trend to adopt more online technologies continues in the higher education sector. E-learning represents application of new technologies and methods in education. This paper explores the employment of digital technologies to facilitate and support virtual spaces for bringing learners together. We used Social Network Analysis (SNA) method to anal...

This paper aim to provide practical guidance for the virtual training content development using simple application that allows users to easily build their own 3D creations, animate them with code and explore them in virtual settings. A summary analysis of the extant literature is provided. Valuable contributions and fundamental methodological issue...

The process of creating value by adding services to product offerings, or servitization, has flourished in recent years. Manufacturing companies increasingly produce and provide services along with or instead of their traditional physical products. The provision of product-related services in emerging economies has been neglected and can tremendous...

In the higher education industry, web-based marketing has already been widely applied to service current students, as well as to attract new ones. All major universities in the world have incorporated their websites with social networking sites (SNSs), but it is likely that a significantly larger proportion has no clear knowledge of how successful...

In the higher education industry, web-based marketing has already been widely applied to service current students, as well as to attract new ones. All major universities in the world have incorporated their websites with social networking sites (SNSs), but it is likely that a significantly larger proportion has no clear knowledge of how successful...

Poboljšanje procesa unutar proizvodnog sistema je potreba svake kompanije da omoguci bolji nadzor i kontrolu, kao i da obezbedi sve informacije u realnom vremenu koje su važne za proces donošenja odluka, kako bi se poboljšali svi procesi uz simultanu kontrolu svih elemenata tih procesa. Neki od sistema koji obezbeduju pracenje procesa su Sistemi za...

Purpose of this paper is to investigate implementation of advanced digital technologies in manufacturing companies and to evaluate their contribution in the context of Industry 4.0 in transition countries (i.e. Slovenia, Croatia, and Serbia). Data taken from European Manufacturing Survey are used for this research. Fuzzy Analytic Hierarchy Process...

The aim of this research is to examine how strategic outsourcing is, along with the use of Industry 4.0 concepts, affecting organizational performances (i.e. lead time) in SMEs. For this purpose multivariate data analysis was performed using the sample from European Manufacturing Survey obtained in Serbia. The empirical results indicate that manufa...

Continuous technological improvements have led to paradigm shift in industrial production. New concept, named Industry 4.0, is becoming more and more present in manufacturing companies. Even though advanced technologies are in the focus of Industry 4.0, there is a necessity for organizational improvements as well. Since organizational innovations r...

Innovation is considered as one of the key elements for sustainability and development of manufacturing companies. Current research in this field is more focused on technological rather than on organizational innovation concepts. Also, the focus is on developed rather than on developing countries. The purpose of this paper is to investigate the rel...

U okviru rada ispituje se koje stavke sistema za e-učenje Moodle eLLab koriste studenti studijskih programa na Departmanu za Industrijsko inženjerstvo i menadžment u Novom Sadu. Studenti su ispitivani o tome da li i u kojoj meri koriste stavke koje su dostupne u okviru sistema za e-učenje, kako bi se utvrdila prihvaćenost sistema od strane njegovih...

—Since the inception of Agile Manifesto and in the 15 years since agile project management (APM) has been in use, it has become a cutting-edge approach practiced, primarily although not exclusively, in the software industry. APM is slowly breaking through into other domains as well. Therefore, the objective of this study is to summarize and critica...

Innovativeness has been identified as a key success factor in todays’ increasingly competitive and complex environment. It is considered to have a key role as a driver of economic growth and essential instrument for business performance improvement of enterprises especially for emerging economies and economies in transition. Innovation readiness of...

The main purpose of this paper is to empirically analyse the state of knowledge management (KM) practice in one particular region. In order to access the state of Vojvodina firms regarding the applicability of KM program, the Knowledge Management Diagnostic model was applied. Hypotheses based on the specific integrated set of KM were established an...

This paper demonstrates a decision support tool for workforce planning and scheduling. The research conducted in this study is oriented on batch type production typical for smaller production systems, workshops and service systems. The derived model in the research is based on historical data from Public utility service billing company. Model uses...

From day to day, taking part in the collaboration process in different business aspects, especially in the innovation process continues to gain in importance. Innovation enables companies to strive for a more powerful market position, while inter-organizational cooperation is perceived as an efficient means of enhancement of firm innovativeness. Th...

Even though innovation potential in manufacturing companies from developing countries has been recognized, companies from these countries are more focused on internal than on external sources of innovation. External sources enable open innovation which is a valuable form of innovation that is receiving an increasing attention. Open innovation poten...

During the last decade, rapid growth of the social media usage and the Internet in general led to the drastic expansion of the publicly available data. This gives the great opportunity for research and analysis in many fields of machine learning and data science. Even though this data is open to use, often it is distributed over the various sources...

This research demonstrates the first steps towards the creation of a generic sequential Agile adoption framework. The presented Framework is the result of a detailed analysis of academic literature and industrial reports, and a multi-case study conducted in three large enterprises in Spain and Serbia. The proposed Agile adoption framework is compos...