Bhimaraya Metri

Indian Institute of Management Nagpur

Purpose The purpose of this paper is to investigate students' adoption intention (ADI) and actual usage (ATU) of artificial intelligence (AI)-based teacher bots (T-bots) for learning using technology adoption model (TAM) and context-specific variables. Design/methodology/approach A mixed-method design is used wherein the quantitative and qualitati...

Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have a...

Purpose The purpose of this study was to investigate the online shopping intention of customers by watching artificial intelligence (AI)–based deepfake video advertisements using media richness (MR) theory and Information Manipulation Theory 2 (IMT2). Design/methodology/approach A conceptual model was developed to understand customers' online shop...

The theory of planned behavior (TPB) is popular in social commerce research, but existing studies have yielded inconclusive and inconsistent findings. As TPB was developed before the introduction of the Internet, Web 2.0 technologies, and social media, it is time to evaluate whether its relevance, effectiveness, novelty, and parsimony may have dete...

The aspects that could shape customers' virtual experiences with chatbot applications are poorly understood. Therefore, this study aims to empirically examine the main factors that shape customers' virtual flow experiences with AI-powered chatbots. The conceptual model was based on flow theory and the technology interactivity model. This model was...

The power of livestreaming commerce to rake in billions of revenues within hours has thrust this nascent commercial model into the global spotlight; that said, despite the prevalence of impulsive buying in livestreaming commerce, the existing knowledge regarding the phenomenon remains relatively scarce. This research seeks to unravel the critical d...

Forecasting energy demand has been a critical process in various decision support systems regarding consumption planning, distribution strategies, and energy policies. Traditionally, forecasting energy consumption or demand methods included trend analyses, regression, and auto-regression. With advancements in machine learning methods, algorithms su...

The metaverse has the potential to extend the physical world using augmented and virtual reality technologies allowing users to seamlessly interact within real and simulated environments using avatars and holograms. Virtual environments and immersive games (such as, Second Life, Fortnite, Roblox and VRChat) have been described as antecedents of the...

The UN COP26 2021 conference on climate change offers the chance for world leaders to take action and make urgent and meaningful commitments to reducing emissions and limit global temperatures to 1.5 • C above pre-industrial levels by 2050. Whilst the political aspects and subsequent ramifications of these fundamental and critical decisions cannot...

Asset pricing is a key area of literature in analysing and evaluating the stock market efficiency. Though various pricing models made efforts to explain the behaviour of the stocks, the existence of seasonal anomalies in the stock markets creates an opportunity for the investors to generate abnormal returns. The present article emphasizes one of su...

Many developing countries across the world are allocating a significant share of their budgets for e-government initiatives. Common service centers (CSCs) are e-government initiatives that aim to increase access to public services and promote easy and direct interaction with the government. These e-government initiatives are largely underutilised,...

This two-volume set of IFIP AICT 617 and 618 constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation" on Transfer and Diffusion of IT, TDIT 2020, held in Tiruchirappalli, India, in December 2020. The 86 revised full...

This two-volume set of IFIP AICT 617 and 618 constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation" on Transfer and Diffusion of IT, TDIT 2020, held in Tiruchirappalli, India, in December 2020. The 86 revised full...

This study examined the effect of determinants influencing the performance of 45 commercial banks in India, post the global financial crisis. The random effect model on balanced panel data for the period from 2010-2016 was performed to determine the impact of the macroeconomic and bank specific factors on the profitability of 45 Indian commercial b...

Purpose Sustainability issues on economic, environmental and social perspectives have drawn attention of environmentalists, ecologists, and governments. In this context, circular economy provides an opportunity to transform waste into resources, reduction of production and consumption activities; and reduction of carbon footprints, all at the same...

Supply chain is the process of continuous flow of products or services from source to the destination. Supply chain management has become an effective tool now a day to survive in this competitive world. Organizations do their best to harvest profits by adopting better supply chain management practices for competitive advantage and organizational p...

The Non-livestock products include Horticulture products (flowers, fruits, nuts, vegetables and medicinal plants) and Agriculture products (Crops like; rice, cotton, wheat). These items share the maximum sale of the farm products. Unfortunately, the farm production in India has witnessed a huge wastage. It has attracted the attention of many practi...

The Non-livestock products include Horticulture products (flowers, fruits, nuts, vegetables and medicinal plants) and Agriculture products (Crops like; rice, cotton, wheat). These items share the maximum sale of the farm products. Unfortunately, the farm production in India has witnessed a huge wastage. It has attracted the attention of many practi...

Supply chain is the process of continuous flow of products or services from source to the destination. Supply chain management has become an effective tool now a day to survive in this competitive world. Organizations do their best to harvest profits by adopting better supply chain management practices for competitive advantage and organizational p...

Manufacturing firms are facing growing internal and external pressures to adopt manufacturing and supply chain strategies that fulfil the expectations of various stakeholders in value chain. Literature highlights that despite positive relationship between firm performance and sustainable development strategies, manufacturing industry, particularly...

The organized retail is a sunrise industry in India. Managing organized non-livestock retailing (NLR): which is the retailing of agricultural and horticultural products, is a big challenge for the retail players. In this paper, the twenty two factors affecting supply chain (SC) performance have been classified into three groups using factor analysi...

Supply chain management (SCM) has become an effective tool now a day to survive in this competitive world. Organizations do their best to improve performance by adopting better supply chain (SC) performance indicators. In this paper 19 key performance indicators (KPI) were identified based on strong literature support in consultation of practitione...

Quality benchmarking and the use of information technology (IT) have been widely researched over recent years. However, there has been no well-formulated research on the two together—on how IT can support a quality benchmarking project. Quality benchmarking supported by IT is presented in this paper. The critical role of IT in quality benchmarking...

The manufacturing of motor vehicle involves series of processes starting from welding steel sheets to form a welded body, painting and assembling sequentially to finally give it a sellable form. The nature and the intricacy involved in each processes determine the rate of production. Also, factors such as machine/equipment breakdowns result in alte...

Supplier selection is an integral part of supply chain management in any organization which is directly responsible for its success in market and if we see today's highly competitive environment then it is pretty much difficult to find an effective and efficient supplier which can fulfill all organization's need as required. Though there has been e...

Supply chain is the process of continuous flow of products or services from source to the destination. Supply chain management has become an effective tool now a day to survive in this competitive world. Organizations do their best to harvest profits by adopting better supply chain management practices for competitive advantage and organizational p...

The socio-economic developments in India have pushed the demand for fresh farm products at the doorsteps. This is good for organized non-livestock retailing (NLR) which is retailing of agriculture and horticulture products. Expecting the better return, many national and international retailers are in the arena. The intense market competition has ch...

Despite the phenomenal growth in outsourcing of various business functions like Enterprise Systems outsourcing, IT outsourcing, and Business Process outsourcing, there has been relatively less attention given to the high-risk area of outsourcing contracts. In this regard, contract has been the conventional medium for governing outsourcing relations...

The main objective of this paper is to develop an analytical model for operational level decisions for convergent supply chain system controlled by kanban under JIT where a product is assembled from a number of components supplied by many multistage supply chains. It integrates production and shipment lot size across the various stages of supply ch...

In the changing business environment, customers' service experience has become a new dominant logic that drives the service businesses, and inspires service providers to design, offer, evaluate and measure memorable service experience. Offering products or services alone is no longer enough, organisations must provide their customers with satisfact...

Organized retailing is a sunrise industry in India. Many big industrial houses and international players are in the arena. The perfect competition in the market posed many challenges to retailers for better organizational performance. In this study we attempt to identify items for retail challenges (RC) and organizational performance (OP) based on...

Despite the phenomenal growth in outsourcing of various business functions like Enterprise Systems outsourcing, IT outsourcing, and Business Process outsourcing, there has been relatively less attention given to the high-risk area of outsourcing contracts. In this regard, contract has been the conventional medium for governing outsourcing relations...

Effective supply chain management has become a potential way nowadays to improve organisational performance through matching supply chain practices and competitive advantages in the competitive world. Organisations focus on better supply chain management practices to gain competitive advantage for better organisational performance. This research co...

Today, alliances, collaborations, and networks are synonymous with strategy. Business process outsourcing (BPO) is one such type of alliance. With increasing reliance on outsourcing, the organizational boundaries are blurring. The implications for the client organization can be tremendous, as it now relies on an outside organization to fulfill its...

Alliances, collaborations and networks are synonymous with strategy today. Business Process Outsourcing (BPO) is one such type of alliance. With increasing reliance on outsourcing, the organizational boundaries are blurring. The implications for the client organization can be tremendous, as it now relies on an outside organization to fulfill its op...

Today, alliances, collaborations, and networks are synonymous with strategy. Business process outsourcing (BPO) is one such type of alliance. With increasing reliance on outsourcing, the organizational boundaries are blurring. The implications for the client organization can be tremendous, as it now relies on an outside organization to fulfill its...

Purpose The purpose of this paper is to identify the critical distribution practices of agile supply chains and provide a comprehensive framework that can be used to improve the responsiveness of supply chains. The research is carried out in the context of different manufacturing industries and provides empirical evidence that agile supply chain di...

The Bullwhip Effect (BWE) has been a major challenge facing supply chains for several decades. An important stream of literature has developed around Supply Line Underweighting (SLU) and hoarding behaviour as the behavioural causes of BWE. The present study builds on these studies and devises novel experiments to replicate and verify them. The find...

Purpose The purpose of this article is to provide an analysis of quality management using the Malcolm Baldrige National Quality Award Criteria (MBNQA) criteria in a 300‐bed hospital in South India. Design/methodology/approach Based on Malcolm Baldrige National Quality Award (MBNQA) criteria in‐depth interviews are conducted with the heads of the d...

Transportation organizations, particularly public transport corporations, have not followed the lead of manufacturing or other service industries in adopting Total Quality Management (TQM). In recent years, quality has become an important competitive strategy in the global market. In near future, due to World Trade Organization agreements, globaliz...

Purpose Given the widespread lack of proper mechanism for disaster management, this paper aims to develop a disaster mitigation framework using quality circle (QC) – a bottom‐up approach. Design/methodology/approach The paper considers QC and discussing the utility of the concept with respect to disaster management. Discusses the process of system...

The construction industry has lagged behind other industries in implementing reform through total quality management. It has not followed the manufacturing industry in the implementation of TQM. The success of the total quality management (TQM) philosophy in manufacturing and other industries is forcing construction organizations to adopt TQM. This...

In this paper, a new approach to improve the reliability of building design has been described which addresses the deficiencies in the current practices and satisfies the client's needs. This approach is based on the requirements of external client and internal customer. It uses quality function deployment (QFD) methodology that has been successful...