Baris Özkan

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Verified

Baris verified their affiliation via an institutional email.

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• PhD
• Assistant Professor at Eindhoven University of Technology

Existing firm-centric approaches to business model design cannot sufficiently capture the essential elements characterizing sustainable digital solutions enabled by collaborations in a network. To foster value co-creation andalign the interests and responsibilities of all stakeholders involved in such networks, a network-centric perspective to busi...

In this chapter, we first take a look at the specification of business models, taking a popular organization-centric approach and a typical ecosystem-centric approach. Next, we explore the precise relation between business models and process models, based on these two selected approaches. Then, we pay attention to the mapping of elements in busines...

Background: Advanced data analytics (ADA) is increasingly used in organizations to enhance decision-making, improve operational efficiency, and gain a competitive advantage. Yet, there is limited guidance available on the capabilities an organization should develop and improve on to effectively leverage ADA. To address this gap this study develops...

The pressure for organizations to gain and keep their competitive advantage necessitates continuous assessment and improvement of their capabilities. Maturity modeling has emerged as a management approach to guide organizations in developing and improving their capabilities, following a structured path for improvement within a specific domain. Exis...

Mobility-as-a-Service (MaaS) has emerged as a promising concept in the mobility landscape. Researchers are increasingly interested in understanding this digital service's potential acceptance and uptake. Despite this interest, the extant literature lacks a comprehensive overview of various factors that play a role in its acceptance by target users....

As connectedness and multi-actor involvement increase in supply chains, they are becoming more vulnerable to risks and disruptions. This research proposes a supply chain risk assessment method adopting a collaborative value network lens on supply chains. It provides methodological support to identify, assess and mitigate supply chain risks collabor...

Although organizations aim to become more sustainable, they have faced challenges in creating a clear path to reshape their capabilities in line with the adoption of Green IT. Therefore, they need guidance from a holistic viewpoint to facilitate in their business model adaptation. This paper proposes a maturity model to assist organizations by prov...

Purpose Business models are increasingly recognized as a concept to support innovation in organizations. The implementation and operation of a new or altered business model involves the (re-)design of an organization's business processes and their successful execution. This study reviews and synthesizes the existing body of literature to guide orga...

Mobility as a Service (MaaS) aims to offer travelers easy and convenient access to transportation modes via a joint digital channel, often in a mobile application. MaaS has the potential to fundamentally change the way we commute as it encourages a more sustainable travel behavior. MaaS, as a business model, is an innovative concept that integrates...

Business models are increasingly recognized as a concept to support innovation in organizations. The implementation and operation of a new or altered business model involves the (re-)design of an organization’s business processes and their successful execution. However, we currently lack an understanding of how existing research can be used to guid...

Digital platforms are transforming industries enabling value co-creation whereby actors exchange and recombine resources in the platform’s service system. The digital platform requirements constantly change as the service system value propositions and the resource configurations improve and resource misconfigurations leading to negative value exper...

Digital platforms have become essential in modern society. However, despite their appeal and potential, digital platforms have proven to fail often due to diverse strategic reasons including pricing, timing, competition, trust, openness, critical mass, and network effects. Despite the reported risk of failures, there is a lack of guidelines that su...

Background: As a result of factors such as digitization and rapid technology change, organizations are compelled to innovate their business models at an accelerated pace. While the domain of business model innovation has focused on understanding and structuring the process of innovation, it offers limited guidance for evaluating business models dur...

Purpose Organizations rely on their business processes to achieve their business objectives and ensure compliance with relevant laws and regulations. Hence, conformance to process specifications is essential to remain compliant. Various factors influence an organization’s ability to operate in conformance to its process specifications. This study i...

Digital service platforms are the facilitators of value co-creation within service ecosystems. They are instrumental in the design of compelling value propositions. Despite the substantial amount of contributions for the conceptualization of digital service platforms, the methodological contributions concerning the engineering of service platforms...

Despite the rising importance of advanced data analytics, there is limited guidance on how organizations should leverage it. The benefits that an organization can gain through advanced data analytics depends on the organization's ability to gain and use relevant capabilities. This study introduces a capability maturity model (ADA-CMM) for advanced...

To sustain competitiveness in contemporary, fast-paced markets, organizations increasingly focus on innovating their business models to enhance current value propositions or to explore novel sources of value creation. However, business model innovation is a complex task, characterized by shifting characteristics in terms of uncertainty, data availa...

In the contemporary business world, organizations engage in service systems to co-create value. Centring around value propositions, the actors of a service system integrate their resources to create novel service solutions for service beneficiaries. The initial step towards integration of resources relates to the identification of resource re-confi...

Evaluating the Design of Service-Dominant Business Models: A Qualitative Method Rick Gilsing, Eindhoven University of TechnologyFollow Oktay Turetken, Eindhoven University of TechnologyFollow Baris Ozkan, Eindhoven University of TechnologyFollow Paul Grefen, Eindhoven University of TechnologyFollow Onat Ege Adali, Eindhoven University of Technology...

The widespread deployment of digital technologies has resulted in a hyperconnected context for business organizations. Currently many ventures, both start-ups and incumbents, consider engaging in a Digital Platform Business Strategy to create and capture value in collaborative ecosystems. This type of strategy strongly differs from a conventional B...

Contemporary organizations increasingly transition to a service-orientation to better cater to the needs of customers. To offer the resulting complex service solutions, organizations collaborate in business networks to exchange services, which are typically conceptualized by means of service-dominant business models. As business models influence or...

Business services are offerings that enable organizations to achieve their strategic objectives by making their functionality accessible to their customers and business partners. Thus, organizations pay significant attention to and invest in the explicit identification and definition of their business services. This is, however, not a trivial endea...

Given its essential role in understanding, explaining and structuring digital innovation, we see the increased prevalence of the business model concept as a unit of analysis in IS research. In contemporary, fast-paced markets, business models are volatile in nature and should be continuously innovated to accommodate new customer needs and technolog...

Purpose The purpose of this paper is to introduce a framework that presents how internal audit effectiveness can be operationalized and what factors are available to influence the effectiveness. Internal audits have become one of the key practices for organizations to control the adherence of their processes to standard procedures and regulations....

Service Dominant Logic (SDL) is a mindset that creates many opportunities for designing and innovating networked-business models. One general problem in business model design is the limited support that would guide the operationalization of business models into process-aware information systems (PAIS). This paper proposes a method (namely, SDBMOM)...

z. Yakın zamanlı bir Gartner raporuna göre Türkiye, bilişim teknolojilerinde (BT) ve denizaşırı hizmetlerde ilk 30 ülke arasında yer alması dolayısı ile bu alanda dikkat çeken ülkeler arasına girmiştir. Son yıllarda Türkiye yazılım sek-töründe büyüme ve yazılım mühendisliği uygulamalarında ilerleme sağlamış, bunun bir yansıması olarak birçok ülkeye...

Among the various approaches to software size measurement, Functional Size Measurement has been widely recognized for its usability in early phases of software development cycles and its independence from implementation language, development method and technology. Starting from its introduction with the original Function Point Analysis method in 19...

Context: The global software industry and the software engineering (SE) academia are two large communities. However, unfortunately, the level of joint industry-academia collaborations in SE is still relatively very low, compared to the amount of activity in each of the two communities. It seems that the two ’camps’ show only limited interest/motiva...

Economies are increasingly becoming dependent on Information Communication Technology (ICT) and concerns over sustainability have called for the investigation of the relation between sustainability and ICT. While the majority of the studies in this field have an environmentalist focus in this regard, technical, economical and societal concerns on s...

Economies are increasingly becoming dependent on Information Communication Technology (ICT) and concerns over sustainability have called for the investigation of the relation between sustainability and ICT. While the majority of the studies in this field have an environmentalist focus in this regard, technical, economical and societal concerns on s...

Integrated software measurement tool support is a key factor in developing and implementing successful measurement programs. Commercial measurement tools have limited scope for integrated measurement. Besides, measurement needs of the organizations are different and they typically require in-house measurement tool development. In this paper we intr...

Functional size has been favored as a software size attribute that can be measured early in the software development cycles. Its characteristics of being independent of implementation language, technique and technology promoted the use in software cost estimation and other project management practices. It has been about three decades since Albrecht...

Data repositories play critical role in software management practices. Construction of the estimation models, benchmark of software performance indicators, identification of the process improvement opportunities, and quality assessment are major utilization areas of software repositories. This paper presents the observed difficulties in utilization...

Ozetçe İşlevsel Büyüklük (İB), 1979 yılında işgücü üretkenlik modelleri geliştirmek için önerilmiş Function Point Analysis (FPA) tekniği ile beraber yazılım mühendisliğine tanıtılmış bir yazılım büyüklüğüdür. Geçen 30 yıl boyunca, yazılım mühendisliği araştırma ve uygulamalarındaki ilerlemeler ve değişim ile birlikte İşlevsel Büyüklük Ölçümü (İBÖ)...

Functional size has been favored as a software size attribute that can be measured early in the software development cycles. Its characteristics of being independent of implementation language, technique and technology promoted the use in software cost estimation and other project management practices. It has been about three decades since Albrecht...

Functional size has been favored as a software size attribute that can be measured early in the software development cycles. Its characteristics of being independent of implementation language, technique and technology promoted the use in software cost estimation and other project management practices. It has been about three decades since Albrecht...

Functional size has been favored as a software characteristic that can be measured early and independent of language, tools, techniques and technology; hence has many uses in software project management. It has been about three decades since Albrecht introduced the concept of functional size. However, Functional Size Measurement (FSM) has not been...

In this paper, we present the results of a functional software size measurement experiment. We have conducted this experiment to analyze variances in functional software size measurement results among individuals. We aimed to isolate the factors that cause these variances. At the end of the study, statistical results are displayed. Common measureme...

Accuracy of the functional size is critical in software project management, since functional size is the most prevalent input for effort and cost estimation models. Functional size measurement is performed based on standardized manuals; however, the accuracy of FSM results is still based on the knowledge and cautions of the measurers. In this study...

Determining software characteristics that will effectively support project planning, execution, monitoring and closure remains to be one of the prevalent challenges software project managers face. Functional size measures were introduced to quantify one of the primary characteristics of software. Although functional size measurement methods have no...

In this paper we discuss a specific result derived from a multiple case study. The case study involved implementation of IFPUG Function Point Analysis and COSMIC Functional Size Measurement methods in an innovative military software development project by different groups of experts. Application of these methods in a case that provides a number...

Having been improved, evolved and standardized by the Organiza-tion for Standardization (ISO), Functional Size Measurement (FSM) methods have become widely used. However, the measurers still face difficulties in measuring the software products which include unconventional components. We faced the challenge to observe if different interpretations o...

In this paper we discuss a specific result derived from a multiple case study. The case study involved implementation of IFPUG Function Point Analysis and COSMIC Functional Size Measurement methods in an innovative military software development project by different groups of experts. Application of these methods in a case that provides a number of...