Barbara Kump

Barbara Kump
Wirtschaftsuniversität Wien | WU · Department of Global Business and Trade

Dr.

About

58
Publications
24,483
Reads
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712
Citations
Introduction
Barbara Kump currently works as an Assistant Professor at the Department of Global Business and Trade, Wirtschaftsuniversität Wien. Barbara does research in Organizational Cognition, with a specific focus on organizational change, reflection, and intuition in organizations.
Additional affiliations
April 2016 - present
Wirtschaftsuniversität Wien
Position
  • Professor (Assistant)
May 2012 - September 2019
Fachhochschule Wien
Position
  • Professor
January 2007 - March 2012
Graz University of Technology
Position
  • Group Leader

Publications

Publications (58)
Article
Full-text available
Experts on organizational research methods have begun to highlight the importance of researchers' intuition (i.e., 'direct knowing') and have called for more genuine method sections that acknowledge its use. However, using intuition contradicts established research standards of traceability. Hence, when intuition was involved in the research proces...
Article
Full-text available
Organizational research has shown that decision-makers can be subject to ethical blindness, a temporary inability to see the ethical dimension of a situation at hand. Previous theoretical approaches have identified organizational routines—recurring multi-actor practices—as important indirect context factors of ethical blindness. The present article...
Article
Full-text available
To date, no standard scale exists for measuring dynamic capabilities. This limits the comparability of empirical findings and impairs data-based theory development. This article presents the development of a 14-item scale based on Teece’s (2007, Strategic Management Journal, 28, 1319–1350) well-established dynamic capability framework, assessing se...
Article
Previous approaches to describing challenges inherent in radical organizational change have mainly focused on power struggles. A complementary but less researched view proposes that many problems occur because radical change causes certain incongruences within an organization. In line with the latter perspective, this article suggests that radical...
Article
Full-text available
Sustainability transitions of food systems are at the core of several of the United Nations’ Sustainable Development Goals (SDGs). In many regions, grassroots initiatives (i.e., community-led bottom-up initiatives) have emerged to experiment with alternative food networks and change the dominant food regimes. While grassroots initiatives can play a...
Article
Full-text available
In pursuit of counteracting today's environmental problems, corporate management will have to implement organizational changes factoring in sustainability, which is why it is important to understand exactly what leads managers to initiate these changes. It has been established that managers' personal values are critical for their behavior and that...
Article
Full-text available
When adversity strikes, organization members often turn to others in order to vent their negative emotions and receive social support. While social interaction is commonly seen as a major resource for organizational resilience, dysfunctional social interactions and their negative effects on coping with and overcoming adversity are less well underst...
Article
Full-text available
Much has changed since Frithjof Bergmann’s seminal thoughts on New Work (1994; 2004): For example, mobile devices as well as virtual communication and cooperation have entered the business world and have brought forth a new economy, agile work processes, new employment relationships, leadership styles, co-working tools, and an enhanced spatial and...
Article
Full-text available
Since its introduction, Prahalad and Bettis's concept of dominant logic has informed a variety of scholarly conversations in management and strategy research. However, scholars have interpreted dominant logic in different ways, emphasizing different aspects, such as managerial mindsets, administrative tools and management functions, as defining ele...
Article
Full-text available
Zusammenfassung Dieser Beitrag stellt das Konzept der Organisationslogik vor die Charakteristika der Organisationslogik und deren Essenz werden sowohl theoretisch als auch anhand eines Beispiels erläutert. Darüber hinaus zeigen wir auf, wie die Organisationslogik proaktiv in Veränderungsvorhaben berücksichtigt werden kann. Je nach Veränderungsbedar...
Conference Paper
Quality criteria in qualitative interpretative research foresee traceable, analytical research procedures. While intuitive thinking is usually not an explicit part of the research process, recent findings from cognitive psychology suggest that intuition is better suited than analytical thinking for identifying coherent patterns in the data – one of...
Chapter
Um wettbewerbsfähig zu bleiben, müssen Organisationen sich immer wieder verändern. Allerdings stellen Veränderungsprozesse Organisationen und ihre Mitglieder häufig vor große Herausforderungen. Im vorliegenden Beitrag wird ein Konzept vorgestellt, das diese Herausforderungen als Ergebnis einer gestörten Balance zwischen Identität („Wer sind wir?“),...
Conference Paper
This is the conference version of the paper "Kump, B., Engelmann, A., Keßler, A., & Schweiger, C. (2019). Toward a dynamic capabilities scale: Measuring organizational sensing, seizing, and transforming capacities. Industrial and Corporate Change, 28 (5), 1149-1172." It describes the development and validation of a scale for measuring dynamic capab...
Article
Full-text available
Contemporary research into socio-cognitive foundations of organizational learning tends to disregard the distinction between declarative and non-declarative knowledge. By reviewing the literature from organizational learning research and cognitive psychology we explain that this distinction is crucial. We describe the foundations of organizational...
Article
The co-evolution model of collaborative knowledge building by Cress & Kimmerle (2008) assumes that cognitive and social processes interact when users build knowledge with shared digital artifacts. While these assumptions have been tested in various lab experiments, a test under natural field conditions in educational settings has not been conduc...
Conference Paper
Full-text available
Predicting knowledge levels from user’s implicit interactions with an adaptive system is a difficult task, particularly in learning systems that are used in the context of daily work tasks. We have collected interactions of six persons working with the adaptive work-integrated learning system APOSDLE over a period of two months to find out whether...
Article
Collaborative tagging platforms allow users to describe resources with freely chosen keywords, so called tags. The meaning of a tag as well as the precise relation between a tag and the tagged resource are left open for interpretation to the user. Although human users mostly have a fair chance at interpreting this relation, machines do not. In this...
Article
Full-text available
User knowledge levels in adaptive learning systems can be assessed based on user interactions that are interpreted as Knowledge Indicating Events (KIE). Such an approach makes complex inferences that may be hard to understand for users, and that are not necessarily accurate. We present MyExperiences, an open learner model designed for showing the u...
Article
Full-text available
This article takes a psychological perspective on organisational learning, putting reflection into the centre of attention. We argue that (1) organisational learning is based on individual and team learning at work, (2) reflection is the driving force that leads to organisational learning and (3) cumulation of the staff's reflection outcomes allows...
Conference Paper
Full-text available
Evaluation frameworks have been presented that suggest layered evaluation of adaptive systems along two dimensions: (i) the software development cycle, and (ii) the component of the adaptive system that shall be looked at. We argue that a third dimension is crucial: the question whether an evaluation should take place in the lab or in the field. We...
Conference Paper
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The Knowledge Maturing Phase Model has been presented as a model aligning knowledge management and organizational learning. The core argument underlying the present paper is that maturing organizational know-how requires individual and collaborative reflection at work. We present an explorative interview study that analyzes reflection at the workpl...
Article
Full-text available
According to studies into learning at work, interpersonal help seeking is the most important strategy of how people acquire knowledge at their workplaces. Finding knowledgeable persons, however, can often be difficult for several reasons. Expert finding systems can support the process of identifying knowledgeable colleagues thus facilitating commun...
Conference Paper
Full-text available
We present a work-integrated learning (WIL) concept which aims at empowering employees to learn while performing their work tasks. Within three usage scenarios we introduce the APOSDLE environment which embodies the WIL concept and helps knowledge workers move fluidly along the whole spectrum of WIL activities. By doing so, they are experiencing va...
Conference Paper
Full-text available
Adaptive scaffolding has been proposed as an efficient means for supporting self-directed learning both in educational as well as in adaptive learning systems research. However, the effects of adaptation on self-directed learning and the differential contributions of different adaptation models have not been systematically examined. In this paper,...
Article
We present a methodology for constructing and evaluating models for adaptive informal technology-enhanced workplace learning. It is designed for knowledge-intensive work domains which are not pre structured according to a fixed curriculum. We extend research on Competence-based Knowledge Space Theory which has been mainly applied in educational set...
Conference Paper
Full-text available
Many online platforms allow users to describe resources with freely chosen keywords, so called tags. The specific meaning of a tag as well as its specific relation to the tagged resource are left open for interpretation to the user. Although human users mostly have a fair chance at interpreting it, machines do not. An algorithmic approach for ident...
Conference Paper
Full-text available
Work-integrated learning (WIL) poses unique challenges for user model design: on the one hand users’ knowledge levels need to be determined based on their work activities – testing is not a viable option; on the other hand users do interact with a multitude of different work applications – there is no central learning system. This contribution intr...
Article
Full-text available
The APOSDLE project aims to improve knowledge worker productivity by supporting work-integrated learning. Our Work@Learn approach is based on re-using a wide variety of knowledge artefacts within an organization (such as project reports and meeting notes) for learning. Typically these artefacts have been built without any teaching objectives in min...
Conference Paper
Full-text available
We report on results of a paper-based lab study that used information on task performance, self appraisal and personal learning need assessment to validate the adaptation mechanisms for a work-integrated learning system. We discuss the results in the wider context of the evaluation of adaptive systems where the validation methods we used can be tra...
Conference Paper
Full-text available
Enterprise modelling focuses on the construction of a structured description, the so-called enterprise model, which represents aspects relevant to the activity of an enterprise. Although it has become clearer recently that enterprise modelling is a collaborative activity, involving a large number of people, most of the enterprise modelling tools st...
Article
Full-text available
Whatever purpose models are created for, they need to be evaluated in order to ensure that they will serve their intended use. Unfortunately, model evaluation is a significant effort and no standard clear-cut evaluation methodology exists today. In this work we introduce our approach of distributing the evaluation effort over the whole modeling pro...
Article
Full-text available
Purpose – The purpose of this paper is to suggest a way to support work-integrated learning for knowledge work, which poses a great challenge for current research and practice. Design/methodology/approach – The authors first suggest a workplace learning context model, which has been derived by analyzing knowledge work and the knowledge sources used...
Conference Paper
Full-text available
In order to support work-integrated learning scenarios task- and competency-aware knowledge services are needed. In this paper we introduce three key knowledge services of the APOSDLE system and illustrate how they interact. The context determination daemon observes user interactions and infers the current work task of the user. The user profile se...
Conference Paper
Full-text available
The focus of my thesis is on the development of a multi-method framework for the validation of formal models (domain model, user model, and teaching model) for adaptive work-integrated learning. In order to test its general applicability, the framework will be applied in four different realistic work domains. In this article, specific challenges of...
Article
Tag clouds are text-based visual representations of a set of tags usually depicting tag importance by font size. Recent trends in social and collaborative software have greatly increased the popularity of this type of visualization. This paper proposes a family of novel algorithms for tag cloud layout and presents evaluation results obtained from a...
Conference Paper
Full-text available
Enterprise modelling focuses on the construction of a structured de- scription, the so-called enterprise model, which represents (a subset of) the as- pects relevant to the activity of an enterprise. Nowadays, knowledge engineering provides sophisticated methodologies and tools to support enterprise modelling and production of formal enterprise mod...
Conference Paper
Full-text available
Challenges for learning in knowledge work are being discussed. These include the challenge to better support self-directed learning while addressing the organizational goals and constraints at the same time, and providing guidance for learning. The use of competencies is introduced as a way to deal with these challenges. Specifically, the competenc...
Article
The paper suggests a way to support work-integrated learning for knowledge work which poses a great challenge for current research and practice. We first present a Workplace Learning Context Model which has been derived by analyzing knowledge work and the knowledge sources used by knowledge workers. The model specifies an integrative view on knowle...

Questions

Question (1)
Question
While I find the concept of a cognitive schema is more or less well elaborated in the literature (the best definition which I know is in [1]), the concept of a frame seems much less clear.
What would be great would be an overview article with definitions about various types of cognitive concepts: schemas, frames, scripts, stereotypes.
[1] Ghosh, V. E., & Gilboa, A. (2014). What is a memory schema? A historical perspective on current neuroscience literature. Neuropsychologia, 53, 104–114.

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Projects

Projects (9)
Project
Diagnosing and developing dynamic capabilities
Project
Investigating cognitive processes underlying continuous and radical organizational change