Ashley E. English

Texas Christian University | TCU · Schieffer School of Journalism and Strategic Communication

Researchers surveyed 501 Black U.S. residents to examine the impact of listening on trust, satisfaction, commitment, and attitude toward participants' hometowns. Results indicate listening plays an important role in organization-public relationship (OPR) outcomes, and that satisfaction mediates the impact of listening on city attitude and likelihoo...

Starting with a public relations pioneer’s maxim to “listen to stakeholders,” many contemporary scholars have emphasized listening as the key to the inclusion of marginalized communities. Based on 25 in-depth interviews including 19 Black residents of Fort Worth, this study amplifies the voices of Black community members after the killing of Atatia...

The current study investigates how Church communicators perceive the role of social media platforms and influencers in their overall stakeholder engagement strategy. Building upon the Organization-Public Relationship (OPR) body of literature, we conducted 13 in-depth interviews with public relations professionals at megachurches throughout the Unit...

We aimed to (a) better understand Americans' awareness and attitudes towards the Dietary Guidelines for Americans (DGA) from 2005-2015; (b) identify how the public obtains that knowledge, (c) measure their willingness to make healthy changes; and (d) identify important contextual factors that impact knowledge of DGA and nutrition. Quantitative surv...

This case study tests the frameworks of the discourse of renewal theory and social legitimacy theory through an examination of the Fort Bend Independent School District's (Texas) communication strategies and tactics before, during and after Hurricane Harvey struck the Houston area in 2017. A focus of this case study is one characteristic of the dis...

The roles of small congregations and their social impacts are well known, but few theoretical studies investigate megachurch congregations. These mammoth organizations have the potential for advancing social good, but minimal research specifically focuses on the activities of these congregations in economic development (ED). This study addresses th...

What sorts of economic development activities do megachurches engage in, and what rationale do leaders give for this behavior? This study provides theoretical guidance for answering this research question through an investigation of megachurches’ extra-role behaviors (ERB) in economic development activities. ERB is a “behavior that attempts to bene...