Åsa Cajander

Åsa Cajander
Uppsala University | UU · Department of Information Technology

Professor of Human Computer Interaction

About

142
Publications
51,095
Reads
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2,031
Citations
Introduction
I do research mainly from a socio-technical perspective in the following areas: 1) IT and work. Digitalisation has great potential to improve work and to increase work engagement. 2) Computer Science Education. I do research on learning and didactics, and is part of the Uppsala Computing Education Research Group (UpCERG) You can follow my research on my blog: www.asacajander.se and the blog of my research group at www.htogroup.org
Additional affiliations
September 2018 - November 2027
Uppsala University
Position
  • Professor
March 2002 - present
Uppsala University
Position
  • Associate Professor of HCI

Publications

Publications (142)
Article
Context : The usage of User Experience (UX) methods has been studied through the years. However, little is known about UX professionals’ lifelong learning processes related to UX methods in Agile, choosing what UX methods to use, and the enablers and hindrances for using the UX methods. Objective : The study aims to broaden current knowledge about...
Chapter
For healthcare personnel, the work environment is already challenging, and when eHealth systems are introduced they are often considered to further add to the complexity. This paper investigates the impact of patients’ access to their electronic health records on healthcare professionals’ work environment in a primary care setting in Sweden. A work...
Chapter
Full-text available
Several Nordic and Baltic countries are forerunners in the digitalization of patient ehealth services and have since long implemented psychiatric records as parts of the ehealth services. There are country-specific differences in what clinical information is offered to patients concerning their online patient accessible psychiatric records. This st...
Chapter
Informal Caregivers such as a spouse, other close relatives or friends of cancer patients can play an essential role in home-based treatment and care. However, the informal caregivers might not be prepared for this responsibility, and they might have several unmet requirements for taking care of patients in the home environment. The informal caregi...
Conference Paper
Often, Health Information Technology (HIT) in hospitals consists of off the shelf systems that are configured and implemented by IT department workers. This means that these employees have a significant impact of the usability of HIT systems. Nonetheless, we currently do not know how IT department workers work. This prevents us from formulating edu...
Conference Paper
Patients’ online access to their EHR together with the rapid proliferation of medical information on the Internet has changed the way patients use information to learn about their health. It is well documented that patients often turn to the Internet to find information about their health. However, little is known about patients´ information seekin...
Article
Full-text available
Introduction It is strongly recommended that randomised controlled trials are preceded with an exploration of the needs of the target population and feasibility testing of the intervention. The present study protocol is set out to describe these steps in the development of a complex intervention. The past decades’ transition of care from inpatient...
Article
Nurses' well-being at work has been an increasing concern the past few years, in particular in connection with work-related information technology use. Researchers have thus been called to explore ways of fostering nurses' well-being at work. However, little is known about the factors related to information technology that contribute to nurses' pos...
Chapter
It can be hard to understand the context in which a software system is used and how the whole work environment affects the usage of a particular system. In this project, we modified the Persona method to include aspects of the digital work environment and the context to extend the understanding of these aspects during software development. The modi...
Article
The skills required to realise the potential of technological transformation to preserve humanity and our fragile world ecosystem in the next decade will centre on the development of digital solutions. This paper discusses the issue of characterising these competencies, since a definition is needed in order to ensure an adequate supply of cutting-e...
Article
Full-text available
Objectives Patient e-services are increasingly launched globally to make healthcare more efficient and digitalised. One area that is digitalised is medical advice, where patients asynchronously chat with nurses and physicians, with patients having filled in a form with predefined questions before the chat. This study aimed to explore how occupation...
Article
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Digital health consultations in primary care have the advantage of offering equal healthcare for people residing in the countryside. While it is gaining acceptance among young- and middle-aged people, the elderly are reluctant to use it. The aim of this study was hence to identify reasons for non-use among elderly in the countryside and describe pe...
Article
Full-text available
Patients’ access to electronic health records (EHRs) is debated worldwide, and access to psychiatry records is even more criticized. There is a nationwide service in Sweden which offers all citizens the opportunity to read their EHR, including clinical notes. This study aims to explore Swedish national and local policy regulations regarding patient...
Article
Full-text available
There is a lack of research into the implications of information technology-related issues for nurses' experiences and well-being at work. However, negative work experiences can generate negative emotions, which, in turn, can negatively affect well-being. Despite this, research has not systematically addressed negative emotions generated by work-re...
Chapter
This course will introduce attendees to the challenges and benefits of integrating User-Centred Design (UCD) methods into the Google Design Sprint (GDS) process. The course will introduce this new User-Centred Design Sprint process, and participants will practice selected methods from the process during the course. By the end of the course, partici...
Article
Full-text available
Patients’ online access to their EHR together with the rapid proliferation of medical information on the Internet has changed how patients use information to learn about their health. Patients’ tendency to turn to the Internet to find information about their health and care is well-documented. However, little is known about patients’ information se...
Article
Full-text available
Introduction A subgroup of adolescent and young adult childhood cancer survivors (AYACCS) are at increased risk of psychological distress. Despite this, AYACCS experience difficulties accessing psychological support. E-mental health (e-MH) may offer a solution to reduce this treatment gap. However, research examining e-MH for AYACCS has experienced...
Article
Full-text available
Purpose Data from a national patient survey ( N = 1,155) of the Swedish PAEHR “Journalen” users were analysed, and an extended version of the theory of technological frames was developed to explain the variation in the technological and informational framing of information technologies found in the data. Design/methodology/approach Patient Accessi...
Article
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Previous research has established that leaders in information and communication technology (ICT) are crucial for establishing a user-centred systems design perspective in ICT for work-related tasks. This paper therefore describes the perspectives of 18 ICT leaders in three kinds of leadership roles (managers, project leaders and specialists) in ord...
Article
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Background and context: This study investigates differences in views of girl and boy members of a CS club.Objective:Understanding differences in the views of girls and boys regarding perceived parental attitudes and values, social support, appreciation of CS, and engagement in science and CS. Understanding differences in girls’ and boys’ view of CS...
Article
Full-text available
Digitalising patient-centric services to address society’s challenges with an ageing population and healthcare provision is by many seen as important. Studying the effects of the digitalisation on the work engagement of the users of the new systems is vital in this context, especially since previous research has established that the work engagement...
Article
The work environment for nurses is challenging, and even though new technology has major advantages, it has often also caused new stressors and problems for nurses. When Patient Accessible Electronic Health Records (PAEHR) was introduced in Sweden, research showed that nurses were worried about possible negative effects for patients as well as on t...
Article
Full-text available
Background: The internet-based stepped-care intervention iCAN-DO, used in the multicenter randomized controlled trialAdultCan, was developed for adult patients undergoing treatment for cancer and concurrently experiencing anxiety or depressive symptoms. iCAN-DO aimed to decrease symptoms of anxiety or depression. Step 1 comprises access to a librar...
Article
Full-text available
This study explores patients’ perspectives on sharing their personal health data, which is traditionally shared through discussions with peers and relatives. However, other possibilities for sharing have emerged through the introduction of online services such as Patient Accessible Electronic Health Records (PAEHR). In this article, we investigate...
Article
Full-text available
Patient accessible electronic health records have been launched in many countries, and generally, health-care professionals have had strong initial concerns related to the areas patient contact, documentation practices and quality of care. Especially, oncology care was discussed in media when launching patient accessible electronic health records i...
Article
Full-text available
Background: The internet-based stepped-care intervention iCAN-DO, used in the multicenter randomized controlled trial AdultCan, was developed for adult patients undergoing treatment for cancer and concurrently experiencing anxiety or depressive symptoms. iCAN-DO aimed to decrease symptoms of anxiety or depression. Step 1 comprises access to a libr...
Preprint
Full-text available
BACKGROUND The internet-based stepped-care intervention iCAN-DO, used in the multicenter randomized controlled trial AdultCan , was developed for adult patients undergoing treatment for cancer and concurrently experiencing anxiety or depressive symptoms. iCAN-DO aimed to decrease symptoms of anxiety or depression. Step 1 comprises access to a libra...
Conference Paper
The involvement of stakeholders is crucial when designing IT in highly complex application domains, such as health-care. Stakeholder relationships are complex and can include strongly conflicting needs and value tensions. In this case study, we investigate the different perspectives of patients and physicians related to Patient Accessible Electroni...
Article
Literature on global employability signifies “enabling” learning environments where students encounter ill-formed and open-ended problems and are required to adapt and be creative. Varying forms of “projects,” co-located and distributed, have populated computing curricula for decades and are generally deemed an answer to this call. We performed a q...
Preprint
Full-text available
How might the content and outcomes of tertiary education programmes be described and analysed in order to understand how they are structured and function? To address this question we develop a framework for modelling graduate competencies linked to tertiary degree programmes in the computing disciplines. While the focus of our work is computing the...
Article
Full-text available
Background: Internationally, there is a movement toward providing patients a Web-based access to their electronic health records (EHRs). In Sweden, Region Uppsala was the first to introduce patient-accessible EHRs (PAEHRs) in 2012. By the summer of 2016, 17 of 21 county councils had given citizens Web-based access to their medical information. Stud...
Conference Paper
Full-text available
In the modern fast changing world no formal education is able to provide learners with a complete set of knowledge, skills and competences that they would need to successfully compete on tomorrow's job market. Therefore, the role of universities is increasingly shifting towards provision of an environment where students have a chance to acquire lif...
Conference Paper
Education can be seen as a preparation for a future profession, where some educational programs very clearly prepare their students for a certain profession, e.g. plumber, nurse and architect. The possible professions for students following education programs in computing is quite varied and thus difficult to cater for, but to educate towards a pro...
Article
Full-text available
Does patient accessible electronic health records (PAEHR) result in increased risk of threats and violence? This study was conducted one year after launching PAEHR in Uppsala to examine whether staff whose patients had gained access to the patient portal perceived greater risks of threats and violence, and were exposed to more threats and violence,...
Presentation
Full-text available
This is the poster presentation from Working Group 6 "Modeling Competencies for Computing Education" presented at the 23rd Annual Conference on Innovation and Technology in Computer Science Education (ITiCSE'18) in Larnaca, Cyprus. This was a brief summary of the work and preliminary findings of the working group at the conference. A draft report...
Conference Paper
Full-text available
This working group contributes to formulating a framework for modeling competencies in the current and future disciplines that comprise computing education. We draw upon the innovative approach taken in the curricular document for information technology (IT2017), curricular competency frameworks, other related documents such as the software enginee...
Conference Paper
2018 marks the 50th anniversary of the first conference on software engineering, organized by NATO, which took place in 1968 in Garmisch, Germany. At that time, the terms “software crisis” and “software engineering” have been coined. Both terms have accompanied and shaped computer science in research, practice and education over the last 50 years....
Conference Paper
How might the content and outcomes of tertiary education programmes be described and analysed in order to understand how they are structured and function? To address this question we develop a framework for modelling graduate competencies linked to tertiary degree programmes in the computing disciplines. While the focus of our work is computing the...
Article
Full-text available
The workshop presented in this pre-conference report was conducted at the 2018 Uppsala Health Summit "Care for Cancer". In high-income settings, many types of cancer are nowadays curable, or treatable in a way that they can be considered as a chronic rather than a fatal disease. Nevertheless, the number of patients being diagnosed with cancer eve...
Conference Paper
Full-text available
With roots in Human Centred Software Engineering, and in User Centred Systems Design Åsa Cajander has lead research on Patient Accessible Electronic Health Records (PAEHR) for six years. This experience has made her revisit the core values of user centeredness, as the different user groups of PAEHR indeed describe conflicting user needs. In this ke...
Conference Paper
Full-text available
Today, numerous data sources are available to healthcare professionals for diagnosing and treating cancer, but there are also data captured by patients, e.g. related to daily progress, which are not readily accessible to healthcare. In this workshop, we will use the critical incidents technique to inspire participants to elaborate on the need of us...
Conference Paper
Full-text available
In 2012 Patients Accessible Electronic Health Records (PAEHR) was introduced in Region Uppsala, Sweden. When PAEHR was introduced heath care professionals were very concerned especially in relation to potential negative ef- fects on their work environment. However, few studies exist that investigate in what way work environments have been affected,...
Article
Open access: http://www.jmir.org/2018/1/e11/ Background: Roles in the doctor-patient relationship are changing and patient participation in health care is increasingly emphasized. Electronic health (eHealth) services such as patient accessible electronic health records (PAEHRs) have been implemented to support patient participation. Little is know...
Conference Paper
Full-text available
Human-Computer Interaction (HCI) is a melting pot of different theories and methods. The combination of qualitative and quantitative methods in studies is still quite rare, but has become more and more common. In this paper we present our experiences from doing a combination of quantitative and qualitative analysis to shed some light on patient acc...
Preprint
BACKGROUND Internationally, there is a movement toward providing patients a Web-based access to their electronic health records (EHRs). In Sweden, Region Uppsala was the first to introduce patient-accessible EHRs (PAEHRs) in 2012. By the summer of 2016, 17 of 21 county councils had given citizens Web-based access to their medical information. Studi...
Conference Paper
A key component of the tertiary education system is the negotiation of common expectations in terms of pedagogy and the manner in which learning is scaffolded in the learning context. This paper addresses this interplay of perspectives by drawing on two elements of our previous work, a longitudinal study of student identity development [1] and a st...
Conference Paper
One of the challenges in being a teacher is to set up an educational setting where the students receive relevant learning opportunities for the specific course, the students’ education in general, and for their future. However, efforts to create such educational settings do not always work in the way that faculty has intended. In this paper we inve...
Conference Paper
Full-text available
Globalisation of both the workplace and higher education is a fact for many Universities and Industries. For the universities the challenge lies both in identifying the needs and developing pedagogies suitable for preparing their students to become a workforce that can contribute in a global economy. Thus, a central issue is how to provide an appro...
Conference Paper
The number of eHealth services for patients and relatives is rapidly increasing as many countries are launching such services as a means to manage an ageing population, to increase efficiency in healthcare, and to empower patients. However, design and deployment of eHealth services for patients is challenging due to the complex setting and the mult...
Conference Paper
Full-text available
Patients' use of eHealth services and other online sources to identify medical information has become increasingly popular. For many patients the Web is an important source where they can find information and advice about symptoms and treatments. The majority of patients sees the information on the Web as reliable and uses it to influence their hea...
Conference Paper
Full-text available
Agile software development processes (Agile), such as Scrum, DSDM, XP and Kanban, have become de facto standards for software development practice. Scrum, the most commonly used process, focuses on delivering functioning software early and continuously, and emphasizes speed, communication and developer collaboration in the software development proc...
Chapter
Full-text available
Scrum is currently a widely used process in most areas of software development. Conversely, usability activities as prescribed in the area of HCI are not widely used in the software industry, especially not in agile software development projects. Through an analysis of interview and survey data from five studies we scrutinize the reasons for choosi...
Chapter
Integrating user-centered design (UCD) into software development methodologies has always been a challenge. In the first two decades of UCD, structured methodologies provided a process where UCD methods could be clearly integrated, at least in principle, and thus integration challenges were not primarily due to process structures. This changed with...
Chapter
This chapter reports on a workshop held at NordiCHI 2014 on the integration of user-centred design (UCD) and Agile Software Development (Agile). The workshop brought together academic researchers and industrial practitioners to discuss challenges, success stories and future trends when working with UCD and Agile. Eight papers were accepted, of whic...
Conference Paper
How can students be included as critical stakeholders in the systems and services provided by a university? To address the whole student experience, we engaged students and employees at a large Swedish university in a vision seminar process to elicit how these groups envisioned an ideal future university, and the necessary changes to technology and...
Conference Paper
Active learning is a popular concept for motivating learning. Learning agreements are one strategy towards this goal. They can be used to aid the students to take ownership of their learning and in becoming more active in a course. Learning Agreements are especially useful tools for scaffolding learning in courses with a focus on developing the pro...
Conference Paper
As part of a EU project, the Swedish county Uppsala launched a patient portal, Journalen in 2012. Patients can now access their Electronic Health Records (EHR) online, which is aimed to increase patient empowerment. The medical professionals reacted strongly on patients accessing the medical records. Main concerns were related to quality of care, t...
Conference Paper
In Scrum, the Product Owner (PO) role is crucial for the team to be successful in developing useful and usable software. The PO has many responsibilities and challenges, including being the link between customers, other stakeholders and their development teams. This exploratory case study conducted at the software development company Spotify focuse...
Article
Full-text available
Patients' access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this article is to provide in-depth understanding of cancer patients' attitudes and experiences of online medical records, as well as an increased understanding of the complexit...
Conference Paper
We examine the concept of motivation from the perspective of Self Determination Theory and give a brief overview of relevant results. We also consider the optimal state known as "Flow" and give an account of its conceptualisation in the theory due to Csikszentmihalyi. After discussion of ways in which these concepts can be measured, we describe a s...