Arben Asllani

University of Tennessee at Chattanooga | Chatt · Management

Christian religious language in marketing communications is becoming more common, and many Christian-based service firms communicate religiosity via company websites. The impact of religious language in company websites has not been directly addressed, however. Consequently, using a novel text mining methodology, this research examines the presence...

Purpose Entrepreneurship is an activity with far-reaching economic and cultural implications. Research seeking to understand the cognition and behavior of entrepreneurs is devoting increasing attention to how entrepreneurs construct and utilize discourse. However, word-level analysis of the specific language used by entrepreneurs has not received...

Scholars are devoting heightened attention to the language of entrepreneurship and to its influence on the cognition, behaviors, and outcomes of entrepreneurs and their stakeholders. However, the primary themes that constitute entrepreneurs’ language are unexamined. In this partially-inductive study, we identify the most common themes in entreprene...

Organizations allocate a part of their financial resources to optimize their market segmentation strategies, plan marketing campaigns, and improve customer relationships. Throughout this process, they use a vast amount of electronic records generated by online and offline purchases to design effective marketing campaigns and introduce personalized...

This paper offers a template that can be used by practitioners and accounting auditors to identify fraud in accounting practices. The proposed tool is based on the principles of Benford’s Law. An actual example from a local Albanian hospital is used to demonstrate the use of the proposed methodology. The results of the investigation lead to some im...

The primary goals of apheresis platelet (AP) inventory management are to meet demand and minimize waste. AP inventory management is complicated by unpredictable demand for a product with a shelf life of only a few days and by hospital requests for APs that match the ABO types of patients identically. A simulation-based decision support system was d...

The purpose of this study was to bring into focus the relationship between the cost of quality (COQ) and performance-improvement measurements, and to suggest that the total COQ be used as an overall measure of organisational performance. Previous research has examined quality costs and different cost minimisation methods, and introduced a variety o...

Making the best decisions on vaccination policy during influenza seasons can be critical in minimizing overall costs for an insurance company. Using administrative data, company records, and published reports for the flu season during 2007–2008, a simulation model is developed to mimic the spread of influenza in children, to calculate the cost of v...

Making the best decisions to respond to a virus threat can be critical in thwarting a quick spread and minimizing negative impacts of an attack. This paper uses simulation to compare two main prevention strategies: patching and quarantine. These strategies are borrowed from epidemiological models and are currently employed to prevent and control th...

The main purpose of this paper is to demonstrate how a computer model can be used as a decision making tool regarding vaccination programs. These programs include vaccination against traditional influenza, avian influenza, H1N1 (swine flu), or other diseases. Specifically, the proposed simulation model is used to investigate the impact of herd immu...

Security of airport operations has been a major concern during recent years. Information systems have become a critical source for protecting the internal operations of airports. As such, securing the airports against cyber attacks has become the first step to address heightened security concerns for airport operations. The purpose of this paper is...

In this paper, the function of a data-centred decision-support system (DSS) is simulated to investigate whether the incorporation of human pattern-recognition abilities significantly improves the performance of a system. Two decision making scenarios are considered. In one scenario, there is no human interaction, whereas the other scenario uses the...

Knowledge has become an important resource for organisations in their quest to achieve competitive advantage. In order to efficiently manage such a resource, organisations are using information technology to acquire, store and communicate data, information, and knowledge. Both traditional and modern conversational technologies were originally devel...

The explosive growth of the internet and information technology has redefined the concept of distance learning. Today, colleges and universities around the world are offering online courses and degrees in an attempt to reach more students, reduce the cost of education and increase the level of satisfaction for both the students and faculty. Yet, th...

For any preparedness plan to be effective it must be put to test or verified. Simulation methodology shows high potential for studying disaster and mass vaccination preparedness. Unlike physical drills, simulation models are less expensive, take less time to be conducted, and are well suited for testing alternative solutions. The decision makers ca...

In today’s competitive electronic marketplace, companies try to create long-lasting relations with their online customers. Log files and registration forms generate millions of online transactions. Companies use new techniques to “mine” these data and establish optimal online storefronts to maximize their web presence. Several criteria, such as min...

Flexibility, speed, and efficiency are major challenges for operations managers in today's knowledge-intensive organizations. Such requirements are converted into three production scheduling criteria: (a) minimize the impact of setup times in flexible production lines when moving from one product to another, (b) minimize number of tardy jobs, and (...

The focus of this paper is to provide practical guidelines for designing service scheduling support systems based on the Object-Orientation Approach (OOA). The advantages of OOA include providing greater flexibility to the process of system design and implementation, simplifying the decision making process and empowering decision-makers at the oper...

The advent of information technology has generated not only interest in how to acquire, store and “mine” data, but also how to manage knowledge. Yet, there is still considerable confusion and a lack of understanding of what today’s knowledge managers really do. Continuing a stream of previous research on the behavior activities of traditional manag...

This article will provide guidelines for designing a comprehensive scheduling system in complex health care centers such as hospitals. The proposed decision support system ensures that each component of the scheduling system will be designed independently to fit an overall optimization criterion. Its advantages involve providing more flexibility to...

Total quality management (TQM) and business process re-engineering (BPR) are two management approaches designed to improve organizational performance and quality. Because of the pace, time required, and initiatives for change, TQM and BPR are regarded as two completely different improvement programmes. They also share common features, which create...