Antonio Leal

• PhD in Business Management
• Professor (Full) at University of Seville

Purpose This paper aims to investigate the direct and combined impacts of entrepreneurial orientation (EO) and conservative orientation (CO) on perceived business performance (PBP) of small- and medium-sized enterprises (SMEs) under strategic-hybrid orientation (SHO) theory. Design/methodology/approach The data collected from the SABI NEO internat...

Continuous technological advancements and digitalization are transforming organizations’ resources and capabilities, yet many have not adapted their corporate culture accordingly. Aligning with a digital-oriented culture archetype is crucial for successful digital transformation. This paper presents a research model that predicts digital culture in...

Drawing on the resource-based view of the firm (RBV) and resources and capabilities theory, this study develops a model that extends our understanding of the mechanisms through which strategic assets, capabilities, and green supply chain management practices (GSCMP) contribute to green image (GI). The model comprises (i) two new antecedents of GSCM...

Drawing on the new institutional theory and the resources based view of the firm (RBV), this study tries to shed light upon the idea that isomorphic organizational changes seek legitimacy over efficiency. Using data from 102 Spanish companies and employing partial least squares, a variance-based structural equation modeling technique, this study co...

During recent years, public–private partnerships (PPPs) in the health sector have been an attractive alternative for improving healthcare services in developing countries such as Peru. Therefore, it is fundamental to consider a comprehensive set of healthcare qualities, like the HEALTHQUAL scale, when we measure dimensions of healthcare service qua...

Introducción y Marco Teórico Es en el siglo XXI cuando se intensifica la importancia del rol investigador en las universi-dades latinoamericanas, pues de él depende la capacidad de crear nuevo conocimiento, transferirlo y contribuir a la transformación de la sociedad. Transmitir y compartir conoci-miento mediante la docencia es un rol tradicional e...

To what extent can the introduction and proactive embracement of proactive corporate environmental strategies, processes and activities lead to more innovative and entrepreneurial firms? Might sustainability be a core issue while attempting to cope with some of the world’s main challenges? This chapter presents some insights with regard to sustaina...

This study explores the links between knowledge base, relationship learning, and green innovation performance within a coopetitive framework. We posit that green innovation is directly influenced by a broad and deep knowledge base. We also hypothesize that the knowledge base–green innovation performance link is positively mediated by relationship l...

This book provides a richly illustrated study of sustainability, innovation and entrepreneurship. Specifically, it examines the ways in which governmental policies and practices modify the social conditions necessary to promote innovation in businesses and by so doing impact economic development. Exploring topics such as green innovation, green cus...

The purpose of this chapter is to analyse, from a theoretical research approach, the relationship between relationship learning (RL), knowledge base (KB) and green innovation (GI) outcomes. This chapter attempts to argue that a deep and broad KB leads to better GI outcomes. In addition, the theoretical model proposes that firms that invest and invo...

The topic of green innovation (GI) has increasingly attained organizational relevance due to its contribution to the satisfaction of environmental needs while concurrently enabling companies to differentiate themselves from their competitors, and hence attain sustainable competitive advantages. In this context, we conducted a detailed analysis of 6...

Green innovation is an organizational capability that contributes to the creation and development of key products, services or processes oriented to reduce the harm, impact and deterioration of the environment, at the same time that optimizes the use of natural resources. This concept is currently being remarkably popularized since the environmenta...

Innovation is a key component of entrepreneurship and is considered crucial for achieving sustainable competitive advantage. The research model in this paper empirically explores the link between organizational unlearning and innovation outcomes. The model assesses the moderating influence of family business ownership on this link. Hypotheses were...

Organizations must innovate, continually improving products and processes, and to do so agile and quick to achieve sustainable competitive advantages and to survive. Innovation is a process that begins with the creativity, which leads to an invention, and ends when this invention is used and disseminated in the consumer market and even is finally a...

Environmental management and green practices have a narrow linkage with firm innovativeness. Companies that are pioneers in green innovation strategies might reach and sustain competitive advantages. Thus, successful green innovation performance (GIP) helps firms to achieve greater efficiency as well as to establish and strength- en their core comp...

This paper adopts the Job Demands-Resources (JD-R) model to analyze workplace bullying among teachers. The data used for this research are obtained from the 5th European Working Conditions Survey. Given the objective of this work, a subsample of 261 education employees is collected: 48.7% of these teachers report having experienced workplace bullyi...

Purpose Despite the positive effects of customer capital (CC), questions remain over how managers enable CC growth by applying their skills and capabilities through managerial actions and strategies, such as developing information technology (IT) capability, fostering relationship learning (RL) activities and developing green innovation performance...

Firms continually look new ways to get the best results. This study focuses on the relationship between absorptive capacity (ACAP) and value, proposing a multiple mediation model to analyze this relationship. The study's contribution to the literature is to examine empirically, and in greater depth the antecedents and determinants of this variable....

Environmental management and green practices have a narrow linkage with firm innovativeness. Companies that are pioneers in green innovation strategies might reach and sustain competitive advantages. Thus, successful green innovation performance (GIP) helps firms to achieve greater efficiency as well as to establish and strengthen their core compet...

The aim of this article is to contribute to the literature by identifying and analyzing possible combinations between critical knowledge management processes (absorptive capacity, knowledge transfer and knowledge application), which will result in the creation of superior customer value. The main research question this work addresses is: given that...

Purpose – Prior studies by Salaheldin (2009) and Talib et al. (2011) have assessed the relationships between TQM critical success factors (CSF) and business results. The purpose of this paper is to build upon this research by considering the relationships between these CSFs and their sequencing during the implementation of TQM. Furthermore, the inf...

: En Iberoamérica han surgido inquietudes con respecto a la efectividad de las universidades, particularmente respecto de su calidad. Se tiene como premisa indiscutida que la gestión del gobierno universitario es uno de los factores determinantes para mejorar el quehacer administrativo y, desde ahí, las tareas académicas. El propósito de este traba...

Firms are continually looking for new ways to get the best results. In this study, the focus is on the relationship between absorptive capacity (ACAP) and customer value (CV), proposing a multiple mediation model to analyze this relationship.The study's contribution to the literature is to examine, empirically, the antecedents and determinants of t...

Workplace bullying emerges from a set of individual, organizational, and contextual factors. The purpose of this article is hence to identify the influence of these factors among public and private employees. The study is carried out as a statistical-empirical cross-sectional study. The database used was obtained from the 5th European Working Condi...

The main objective of this chapter is to analyze the relationship between occupational stress and workplace bullying in the educational sector. The data used for this research is obtained from the 5th European Working Conditions Survey, conducted in 2010 by the European Foundation for the Improvement of Living and Working Conditions. Given the obje...

This work adopts the Job Demands-Resources (JD-R) model to analyze workplace bullying among teachers. The data used for this research is obtained from the 5th European Working Conditions Survey. Given the objective of this work, it is collected a sub-sample of 261 education employee: 48.7% of these teachers report having experienced workplace bully...

We dwell in highly demanding and competitive scenarios, which make it imperative to search for formulas that permit substantial growth in organizational efficiency. The primordial purpose of this study is to design and formulate a balanced scorecard (BSC) that makes it possible to increase efficiency in the management of "institution X," so that it...

Starting from the construct absorptive capacity, this study separately treats its two dimensions – potential absorptive capacity (PACAP) and realized absorptive capacity (RACAP) – and analyzes their influence on innovation outcomes (IO) in project teams. We also examine potential absorptive capacity as an antecedent of realized absorptive capacity....

Following the organizational learning theory and the knowledge-based view approach, this contribution aims to study the influence of entrepreneurial orientation and learning orientation on organizational learning, considering the latter as a mediating variable in the relationships between both antecedent cultural values and business performance. We...

The aim of this paper is to study certain factors that may be determinant in the emergence of workplace bullying among managers-employees with a recognized and privileged position to exercise power-adopting the individual perspective of the subject, the bullied manager. Individual, organizational, and contextual factors integrate the developed glob...

La situación de crisis por la que atraviesa Europa desde hace años ha provocado un aumento considerable de los procesos de reestructuración empresarial, muchos de los cuales implican un redimensionamiento de plantillas al amparo de las nuevas oportunidades que ofrece la reforma laboral de 2012. Todo proceso de reestructuración perturba el sistema d...

The aim of the research is to analyze the different aspects associated with the motivation and benefits of certified ISO 9001 companies in Portugal. A total of 426 certified Portuguese companies were surveyed. The response rate was equal to 61.03 percent. Our results suggest that the main motivation for certification were “improvement of quality”,...

This paper proposes a conceptual model to test the moderating effect of relational learning on the link between knowledge strategies and innovation. To accomplish this, this study is carried out on healthcare organizations. It has been generally accepted that both explicit and tacit knowledge play a basic role in organizational innovation. However,...

The aim of this paper was to estimate the return on investment in QMS (quality management systems) certification undertaken in Portuguese firms, according to the ISO 9000 series. A total of 426 certified Portuguese firms were surveyed. The response rate was 61.03 percent. The different payback periods were validated through statistical analysis and...

Purpose – The purpose of this paper is to examine the impact of an organization’s unlearning context and information systems (IS) capabilities on the organization’s ability to challenge basic beliefs and to implement processes that are explicitly or tacitly helpful in the reception of new ideas (absorptive capacity). The authors also seek to examin...

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron's framework, we have tested the connection between a quality culture taxonomy and TQM programme performance using data from a survey carried out with 113 Spanish companies that have imple...

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron’s framework, we have tested the connection between a quality culture taxonomy and TQM programme performance using data from a survey carried out with 113 Spanish companies that have imple...

In this paper we propose a conceptual model to test the moderating effect of relational learningon the link between knowledge strategies and innovation using healthcare organizations. In order to study the tie(knowledge-innovation) and the effects of the moderating variable (relational learning), the resource-based view is followed. It has been gen...

Purpose Today, in small and medium‐sized enterprises (SMEs), entrepreneurs must take a more strategic perspective that is evidenced by the need to scan the enterprise to discover how they might improve customer relations as well as promote improved entrepreneurial actions. The paper aims to focus on this issue. Design/methodology/approach This stu...

Purpose – There is no empirical evidence, particularly in relation to small and medium‐sized enterprises (SMEs), to support the concept of cultural barriers and how they relate to open‐mindedness (OM). Some of these cultural barriers can be linked to outdated knowledge, which can impede the adoption of new configurations. The purpose of this paper...

El presente estudio lleva a cabo un trabajo exploratorio sobre las interacciones entre los elementos que intervienen en los procesos de innovación de las organizaciones. Inspirado de la perspectiva de la filosofía natural, el estudio consiste en un ejercicio de comparación de los procesos de aprendizaje e innovación con los cultivos celulares para...

n situations where organizations and their members face changing environments it is necessary that old knowledge represented in processes and routines be challenged prior to the addition of new knowledge. It could be claimed that for learning to occur on an organizational level it must be possible for unlearning to take place. However, there have b...

Description Knowledge Management: Concepts, Methodologies, Tools, and Applications is the defining reference source for all theories, concepts, and methodologies within the knowledge management (KM) discipline. This comprehensive, six-volume collection of research from an international body of KM experts includes chapters on implementing KM in orga...

The present paper examines the relationship between service quality and customer satisfaction, and the relationship of both of them with behavioural intentions. On the one hand, we test and compare for the first time using SEM and with the same data, three causal models: 1) the mediation model of service quality, 2) the mediation model of customer...

This article analyses the new Plan Nacional de I+D+i (2008- 2011) and describes the situation of the "Human Capital For- mation" in the context of Spanish research policy to explain the mechanisms by which link problems and solutions. The paper assumes that Human Capital is a composite of two types of knowledge and skills: one is accumulated by for...

The traditional way of measuring learning as a result has been through the so-called learning and experience curves. The learning curves, developed within the production framework (Levitt & March, 1988), relate the manufacturing cost of a product to the accumulated experience in its production. This establishes that its cost decreases as the number...

The traditional way of measuring learning as a result has been through the so-called learning and experience curves. The learning curves, developed within the production framework (Levitt & March, 1988), relate the manufacturing cost of a product to the accumulated experience in its production. This establishes that its cost decreases as the number...

This study aims to assess the role played by information technology (IT) in organizational learning (OL) considered as a process of knowledge creation and determined by the interaction of stocks and flows variables. We also examine how IT and OL influence both business performance and the development of the technological distinctive competencies (T...

This paper presents an analysis of the influence of Organisational Learning (OL), as a process of knowledge creation, in the development of Technological Distinctive Competencies (TDCs). We also examine how the existence of certain organisational key variables in the OL process, not treated jointly from this perspective, positively affects OL and i...

This paper presents an analysis of the influence of Organisational Learning (OL), as a process of knowledge creation, in the development of Technological Distinctive Competencies (TDCs). We also examine how the existence of certain organisational key variables in the OL process, not treated jointly from this perspective, positively affects OL and i...

The traditional way of measuring learning as a result has been through the so-called learning and experience curves. The learning curves, developed within the production framework (Levitt & March, 1988), relate the manufacturing cost of a product to the accumulated experience in its production. This establishes that its cost decreases as the number...

ABSTRACT The lack of consensus surrounding organizational learning (OL) meaning,has given rise to an insufficient debate about its measurement (Easterby-Smith, Crossan and Nicolini, 2000). In spite of the extensive literature about OL, it has been given insufficient opportunity to operate using quantitative techniques (Chaston, Badger and Sadler-Sm...

The traditional way of measuring learning as a result has been through the so-called learning and experience curves. The learning curves, developed within the production framework (Levitt & March, 1988), relate the manufacturing cost of a product to the accumulated experience in its production. This establishes that its cost decreases as the number...

In the literature on quality management it is necessary to undertake empirical studies that go further into the knowledge and understanding of the relationships between the key implementation factors and the results. This work falls within that context and its reference is the EFQM Excellence Model and the field of higher education. The structural...

The purpose of this exploratory case study is to determine how an enterprise can identify and measure a key resource capability (critical knowledge area) to enhance competitive advantage, in the context of the emerging field of knowledge management. On the basis of the literature on resource capabilities and strategic management, the term critical...

INTRODUCTION From a systemic approach, we develop a research model adapting the DeLone and McLean's information systems success model to the executive information systems (EIS) field. We aim to test the validity of our adaptation, studying the interdependencies among the variables and examining its predictive ABSTRACT A Validation Test of an Adapta...

Executive Information Systems (EIS) began to become popular in Spain in the 1990s. This chapter offers a primary descriptive study of EIS in Spain, bearing in mind two aims: to study the EIS usage in Spain and undertake a comparative analysis with reference to previous research. In this way, starting from the recognized EIS development framework of...

This chapter offers a reflection about systems thinking, models and validation tests. In this way, starting from the recognized model of information systems success created by DeLone and McLean, the authors develop an adaptation in the executive information systems (EIS) area. Their research aim is to carry out a validation test of the adapted mode...

This chapter offers a reflection about systems thinking, models and validation tests. In this way, starting from the recognized model of information systems success created by DeLone and McLean, the authors develop an adaptation in the executive information systems (EIS) area. Their research aim is to carry out a validation test of the adapted mode...

En este trabajo los autores se proponen dar a conocer los principios y la problemática del desarrollo sostenible. Un Plan de Desarrollo Sostenible para el Parque Natural de la Sierra Norte de Sevilla es una oportunidad única que se les brinda a las personas e instituciones públicas de reflexionar sobre su futuro, aceptando nuevos objetivos en la in...

In the last decade, many firms have developed knowledge management (KM) practices into their strategy. However, many organisations have failed in their implementation. This article focuses on a tool that can help to overcome the barriers for KM practices: Benchmarking. Starting from an operational benchmarking introduction model, the relationships...

La administración: marco para la función de dirección -- El proceso administrativo -- De la administración de personal a la dirección y gestión de recursos humanos -- La función de dirección de recursos humanos -- La naturaleza de los individuos y la motivación en el trabajo -- Diseño del puesto de trabajo -- La satisfacción en el trabajo -- El lid...

Taking as a starting point the information given by a sample of Spanish companies which have been implementing TQM systems for several years, we analyse the processes through which the organisational changes are introduced and which include cultures, conceptual schemata and the philosophy underlying their TQM programmes. Finally, by analysing multi...

Sumario: Este artículo resalta la necesidad de que los directivos de recursos humanos dirijan o encabecen los esfuerzos de calidad en su empresa, y la importancia de la función que los recursos humanos juegan en todo el proceso de diseño e implantación de TQM, amparado todo esto en el esquema de trabajo y las directrices que proporciona el Modelo E...