Antonio C B Grilo

• PhD in Industrial Management
• Professor (Assistant) at Universidade NOVA de Lisboa

Optimizing Resource Allocation in Fire Departments (RAFD) is crucial for enhancing Fire Protection Services (FPS) and ultimately saving lives. Efficient RAFD ensures that fire departments have the necessary resources to respond effectively to emergencies. This paper presents a method for optimizing RAFD based on performance assessment results, exam...

Fire stations (FS) are typically non-uniformly distributed across space, and their service area is, in general, defined based on administrative boundaries. Since the location of FS may considerably influence the readiness and the effectiveness of the provided services, national and regional governments need research-based information to adequately...

This study describes a dataset containing urban fire events that took place in mainland Portugal between 2013 and 2022. The Regulation n.º3317-A/2018, established by the Portuguese National Emergency and Civil Protection Authority ( Autoridade Nacional de Emergência e Proteção Civil , ANEPC), defines the Operations Management System ( Sistema de Ge...

Fire stations (FS) are typically non-uniformly distributed across space and their service area is defined based on administrative boundaries. Since the location of FS may considerably influence the readiness and the effectiveness of the provided services, national and regional governments need research-based information to adequately plan where to...

Fire departments’ performance assessment (FDPA) is an important task for fire protection service (FPS) authorities to evaluate fire departments’ (FDs) efficiencies, identify the efficient FDs, and identify areas for improvement of the inefficient units. Therefore, many countries all around the world conducted FDPA research and published its results...

The contemporary market positions digital marketing as a powerful mediator between efficient digital interaction, data interpretation opportunities, and business growth, while extending its impact potential to tackle different growth challenges. As start-ups usually have limited resources and struggle with customer engagement, retention, and other...

A significant amount of research has been conducted on the resource allocation in fire departments (RAFD) and literature reviews about the fire protection service (FPS), but to the best of our knowledge, no literature reviews have been conducted about the RAFD. Therefore, the purpose of this research is to review literature about allocating resourc...

Blockchain technologies have seen a steady growth in interest from industries as the technology is gaining maturity. It is offering a novel way to establish trust amongst multiple stakeholders without relying or trusting centralised authorities. While its use as a decentralised store of value has been validated through the emergence of cryptocurren...

Purpose: The purpose of this research is to review literature about the performance assessment (PA) in urban fire departments (FDs) to gain state-of-the-art of the fire departments' performance assessment (FDPA) and identify its most applied methods and indicators. Design/methodology/approach: A five-stage structured literature review (SLR) is con...

Since the last few years there have been a massive spurt of Research on Blockchain Technologies and several attempts at incorporating them for a myriad of Business Applications. Blockchain Technologies promised to bring about decentralized Trust having the potential to disrupt digital ecosystems by providing alternatives to centralized storage and...

The current competitive environment demands cooperative arrangements like buyer-supplier dyads to struggle for the success of supply chains. Managing inter-firm relationships is a decisive and highly demanding activity, whereas business interoperability (BI) is key to achieve meaningful interactions to create value. Nonetheless, cooperation issues...

This article analyzes the potential benefits of applying Nudge Theory for risk management in scaling up companies. Considering importance of risk management in preventing failure of firms to entrepreneurs; this research uses the notion of Behavioural Economics to offer valuable insights into how scaling up companies can benefit from the implementat...

The report consists of a systematic review of systematic reviews of modifiable determinants of physical activity and sedentary behaviour among adolescents. It focuses on the strength of the evidence for certain determinants, but also assesses which determinants have been succesfully changed in health promotion interventions, to provide insights in...

Digital marketing has received much attention from most firms recently. With the increasing competition and exigency, marketing managers’ need for reliable and scientifically supported decision systems to assist them has never been greater. This paper presents a management model for estimating the quantity of online leads they should generate in a...

Exergames, more specifically console-based exergames, are generally enjoyed by adolescents and known to increase physical activity. Nevertheless, they have a reduced usage over time and demonstrate little effectiveness over the long term. In order to increase playing time, mobile exergames may increase potential playing time, but need to be engagin...

A product search service in an e-Procurement Marketplace can help the suppliers to find the best suitable tenders according to their products. Various possible ways to define and specify a product by different companies make it difficult to match a tender as a product request with the similar products offered by the suppliers. Semantic search engin...

Purpose Searching the tender notices that publish every day in open tendering websites is a common way for finding business opportunity in public procurement. The heterogeneity of tender notices from various tendering marketplaces is a challenge for exploiting semantic technologies in the tender search. Design/methodology/approach Most of the se...

This paper proposes an agent-based model for evaluating the effect of business interoperability on the performance of cooperative supply chain networks. The model is based on insights from the Industrial Marketing and Purchasing network approach and the complex systems theory perspective. To demonstrate its applicability, an explanatory case study...

Using Smart Textil with exer-games to promote energy related behaviours in adolescents.

Abstract: Inactivity and high sedentary behavior among adolescents are main societal problems. Unhealthy lifestyles place a large burden on society and promoting healthy lifestyles is thus key for health, wellness and economic prosperity. These non-communicable diseases and unhealthy lifestyles furthermore occur more often among lower socio-econom...

Online businesses can be represented as a complex interaction of interconnected online users responding to the value proposition of an online company. We propose a Dynamic Agent-Based Modeling framework (DYNAMOD) that aims to explain these complex dynamics. This framework aids in the creation of simulation models that mimic the actual market behavi...

This special issue includes 16 reference research works in the domain of industrial manufacturing systems and production sites. They include discussion of the state-of-the-art in their challenges on further research and key enabling technologies, towards the visionary “Factories of the Future” (FoF). The Special Issue opens with a comprehensive ana...

Public procurement is the purchase of goods and services by a public authority. Open tendering opens up sufficient and fair competition between suppliers and ensures that public contracts are awarded fairly, transparently and without discrimination. A public e-procurement platform allows to reach these objectives through a public tendering e-market...

The appearance of the Internet allowed companies to discover new ways of reaching out to their customers and establish a digital connection with them. Today, Digital Marketing (DM) is a vital component of every business to do so and start-up accelerators are no exception. This paper explores DM strategies used by these entities, namely which are th...

Accelerators have become an important agent for the growth of new Startups across the world. They provide training and mentorship to startups and help them find investors. However the very nature of accelerators is evolving as they are trying to evolve sustainable Business Models. Through an in depth literature review, we try to explore a deeper un...

Buyer-supplier dyads are distinguished among other relationships of the supply chain as the simplest form of interaction, which allows achieving competitive synergy to compete with other dyads, networks or chains. However, buyer-supplier activity is affected by business interoperability problems. Those hinder the dyad’s performance and value create...

This research presents the architecture of a technology platform capable of integrating different types of data from building sensors and providing an interface to manage and operate facility devices, which is supported by advanced optimization algorithms. This interface is potentiated by a BIM-based interface presenting real-time data of the build...

Competitive pressures require manufacturers to continually find ways to reduce costs and increase market access. Internet-based technologies such as e-procurement (electronic procurement) provide increased buying and selling opportunities to manufacturers. E-catalogues are electronic representations of information about the products and services of...

Business Interoperability has become an indisputable reality for companies who cooperate and strive for competitiveness. Supply chain management is one kind of industrial cooperation that relies on large integration and coordination by interoperability factors, which until now is missing a tool to identify and solve its problems. The present articl...

This paper presents an approach for analyzing the impact of business interoperability on the performance of cooperative industrial networks. The analysis of the impact is grounded on the agent-based simulation method. A theoretical agent-based model is proposed to simulate the manner in which companies interoperate in cooperative industrial network...

Factories of the future (FoF) is a relatively new topic focusing on developing competitive manufacturing. Exploiting cloud services is a vital area for FoF. The collaboration between different cloud vendors can provide better quality of service at a lower price. This paper discusses a framework which supports inter-cloud interoperability in a heter...

Business Interoperability has become an indisputable reality for companies that cooperate and struggle for competitiveness. Supply Chain Management is one kind of industrial cooperation which relies on large integration and coordination of processes. Though, supply chain operations are ruled and conditioned by interoperability factors, which until...

This paper presents an innovative approach to e-procurement in construction, which uses building information models (BIM) to support the construction procurement process. The result is an integrated and electronic instrument connected to a rich knowledge base capable of advanced operations and able to strengthen transaction relationships and coll...

The originality of this paper consists in proposing a model that can be used to simulate the manner in which companies interoperate in cooperative supply chain networks. The objective is to develop a model that enables the analysis of the impact of business interoperability on the performance of cooperative supply chain networks. The analysis of th...

Business incubators can play a major role in helping to turn a business idea into a technology-based organization that is economically efficient. However, there is a shortage in the literature regarding the efficiency evaluation and productivity evolution of the new technology-based firms (NTBFs) in the incubation scope. This study develops a model...

Web software usage used as a vehicle of communication, where sentiments related to different subjects are shared through the web, has had a steep increase in recent years. For example, customers write about characteristics that they like the most, and they dislike, influencing others to use a specific commented service or product. Thus, the content...

Nowadays SMEs are facing a more challenging environment due to the unpredictability of markets in order to survive. Enterprises need to keep innovating and deliver products with new internal or external characteristics. To do that, companies have to deal with the changes in a new manufacturing system while it could be expensive and not easy to be i...

This paper proposes the application of Markowitz’s Modern Portfolio Theory to the selection of digital communication channels, in order to attain the finest trade-off between return on investment and risk. Previous application of financial portfolio theory in Marketing, as a means to optimize the portfolio, focused solely on the use of the model in...

This paper introduces a Dynamic Agent Based Modelling Framework (DYNAMOD) that is designed for developing Digital Business Simulations. The model is based on literature review of three complementary research areas: Business Models, Business Applications of Agent Based Modeling and Digital Business Characteristics. This Framework is customisable and...

In today’s competitive environment, companies must strive to cooperate in order to survive. Supply chain cooperation has become a strong asset relying on large integration and coordination of its well-structured processes. However, supply chain operations are conditioned by interoperability, for which until now is missing a tool that helps managers...

This paper reviews some of the most recently reported research into novel strategies for global manufacturing systems interoperability. Such research can be categorised as addressing four broad topic areas: the sensing manufacturing enterprise; semantics and knowledge management in manufacturing; service orientation and the need for negotiation; an...

In today’s competitive environment, companies must strive to cooperate in order to survive. Supply Chain cooperation has become a strong asset relying on large integration and coordination of its well-structured processes. However, supply chain operations are conditioned by interoperability, which until now it is missing a tool that helps managers...

This paper proposes a methodology for modeling interoperability in a context of collaborative Supply Chain Networks. The purpose of the study is to develop a methodology that enables: (1) the design of collaborative Supply Chain Network platforms that are able to deliver a high degree of business interoperability in the implementation of collaborat...

This paper presents an Agent Based Modeling Framework that seeks to provide a generic model that can be used to simulate any internet based business. The model captures the unique characteristics that define how online users interact, share information, and take product adoption decisions. This model can be used to simulate business performance, ma...

In e-procurement, companies use e-catalogues to exchange product information with business partners. The large variety of e-catalogue formats which are used by various companies make it difficult to match a product request from a buyer (buyer e-catalogue) with products e-catalogues. While, there are too many different standards for e-catalogues in...

As Facebook becomes a quite relevant tool for companies marketing and sales it is important to analyze and understand posting activity. Propagation of relevant episodes in Facebook is quite fast and companies must not only plan, monitor and control the posting activities in their own Facebook page but also understand what is happening in their comp...

This paper presents an Agent Based Modeling Framework that can be used to model any internet based business. The model captures the unique characteristics that define how online users interact, share information, and take product adoption decisions. This model can be used to simulate business performance, make business forecasts, and test business...

This paper presents a methodology to design interoperable lean, agile, resilient, and green industrial ecosystems based on axiomatic design. The main objective is to develop a systematic approach to support the detailed design of collaborative business platforms that are able to deliver high level of interoperability, as measured by the expanded bu...

Business Incubators can play a major role in helping to turn a business idea into a technology-based organization economically efficient. However, there is a shortage in the literature regarding the efficiency evaluation and productivity evolution of the new technology-based firms (NTBFs) in the incubation scope. This study aims to develop a model...

Green Supply Chain Management (SCM) strategies emerged as a response to business competition with commitment to the environment. Reverse Logistics is part of this strategy that allows materials and products to be returned for re-use, re-manufacture or re-furbishing, requiring effective and efficient cooperation between supply chain (SC) firms. Howe...

Innovative strategies such as Lean, Agile, Resilient and Green emerged as a response to global competition situation, requiring high levels of cooperation and of great complexity. However, the strategic alignment of operations with partners in supply chains is affected by lack of interoperability. The present work provides two decision-models to en...

Pre-award is an important phase of overall processes in e-Procurement. This research work is based on project VortalWay and IMAGINE which made an extensive study to address interoperability between e-procurement platforms. This paper aims at presenting a theoretical model and implementation strategy to connect independent procurement platforms to f...

The development of web-based collaborative platforms, BIM, and transactional e-marketplaces has been changing the way companies in the AEC sector work. However, due to interoperability issues, the main problems of distributed data and information management across AEC companies and projects are yet to be overcome. This paper presents the Cloud-Mark...

The recently posed challenge of developing an Enterprise Interoperability Science Foundation (EISF) prompted some academic agents to attempt a systematisation of the Interoperability Body of Knowledge (IBoK). Still in their embryonic stages, these efforts have sought to organise and aggregate information from very fragmented and disparate sources,...

This paper proposes a model that captures the factors for the deployment of building information modelling (BIM) that are responsible for business interoperability in the context of collaborative business processes' construction networks. To validate the theoretical model, a case study is presented regarding a construction collaborative network, wh...

Supplier catalogues are important artifacts maintained by firms acting as suppliers in e-marketplaces. Catalogues are used by suppliers to define the set of products that they sell. At the same time buyers specify the items that they want to buy, which act as the catalogues in opportunities. Making the match between such catalogues will provide add...

This paper aims to present the Cloud-Marketplaces approach that delivers a new paradigm to e-marketplaces. The proposed Cloud-Marketplaces architecture is a combination of the Cloud Computing paradigm and Service-Oriented Architecture (SOA), and decouples the traditional e-marketplaces into E-marketplaces and Community Services Clouds. The new e-ma...

This paper provides a literature review of three complementary research areas: Business Models, Business Applications of Agent Based Modeling and Digital Business Characteristics. Based on these reviews, a Dynamic Agent Based Modelling Framework (DYNAMOD) is developed for performing Digital Business Simulations. This Framework is customisable and c...

Research indicates that 2% of these emissions are caused by the information technology sector. The raise of ICT usage leads to the increase of energy consumption leading to a movement towards Green IT. While some companies are defending that sustainable practices are outside of their boundaries, others are taking green initiatives as a business val...

Enterprise Interoperability is a high-impact productivity factor both within the private and the public sector, affecting the overall quality, yield time and cost of transactions, as well as the design of manufacturing operations or digital public services. This paper addresses the rationale and analysis of the results of the special issue on susta...

In modern business environments, an effective supply chain management (SCM) is crucial to business continuity. Competition between supply chains (SC) has replaced the traditional competition between companies. Lean, Agile, Resilient and Green (LARG) paradigms are advocated as the foundation of a competitive SCM. To make a supply chain more competit...

Over the last decade, the context of interoperability has been changing rapidly. It has been expanding from the largely technically focused area of Information Systems toward Business Processes and Business Semantics. However, there exists a need for established methods to define Business Interoperability and provide for measuring its performance a...

Supply Chain Management has become a tactic asset for the current global competition situation. Innovative strategies such as Lean, Agile, Resilient and Green emerged as a response, requiring high levels of cooperation and of great complexity. However, the strategic alignment of operations with partners in supply chains is affected by lack of inter...

Intellectual capital (IC) is the key driver of innovation and sustainable competitive advantage in today's knowledge-based economy. At the same time, knowledge management (KM) is a set of processes that includes knowledge acquisition, development, distribution, utilization, retention and measurement within the organization. This means that the succ...

Industrial collaborative networks are characterised by heterogeneous business processes and data structures. Enterprises joining these networks face difficulties when they have to manage and orchestrate information within the network, namely due to the lack of interoperability between the systems and software applications operating between them. Th...

Lean, Agile, Resilient and Green have been emerging as the main management philosophies to enhance competitiveness in the market increasingly turbulent and volatile. Companies and their Supply Chains have been implementing some management practices, in order to improve their efficiency. Many of these practices require interoperation among two or mo...

Enterprise Interoperability (EI) is a well established area of applied research that addresses the problems related with the lack of systems and applications’ interoperability in organisations, and proposes novel solutions for EI problems. However, in spite of research efforts to date, the proper scientific foundations for EI remain elusive. This l...

This paper focus on the key variables that limit the penetration ability of Lean's methodologies in industrial contexts, and thus should be considered prior to any Lean implementation. Based on a extensive literature review and experts focus group, it is presented aframework that organizes the main criteria to be considered and suggest a decision-m...

Due to market pressures and increased competition, companies were led to adopt collaborative working practices by creating communication networks and integrated material and product flows. Supply Chain Management is one key to success in this sector, being one recent and powerful operations strategy tool that led to success in many enterprises all...

With the rise of the “new economy”, knowledge became a most valuable resource. Accepting knowledge as a resource suggests that knowledge can be acquired, transferred, combined and used, and it may be a potential source of sustainable competitive advantage. In this context, knowing how an organization creates value, based on its potential of knowled...

Supply Chain M anagement (SCM) is crucial to be present in global markets as nowadays competition is between supply chains rather than between companies. Current SCM paradigms like Lean, Agile, Resilient, and Green (LARG) are usually presented as individual management philosophies. The current challenge is to make the supply chain more competitive,...

currently the competition is between supply chains rather than between companies. The demands of customers in a market increasingly volatile and turbulent, in conjunction with environmental responsibilities , make supply chains develop strategies to be more flexible, agile, which eliminate processes that add no value and respond to environmental is...

The AEC sector has been lagging behind other sectors in the adoption of e-procurement. Building Information Modeling (BIM) is changing the way companies in the AEC sector are working, providing new processes for collaboration. This paper describes how the BIM combined with the Model-Driven Architecture, Service-Oriented Architecture, and Cloud Comp...

This paper proposes a model that closely captures the factors that are responsible for Business Interoperability in the context of collaborative business processes for the deployment of Building Information Modeling. The Business Interoperability Quotient Measurement Model (BIQMM), uses an interdisciplinary approach to capture the key elements resp...

Supply Chain Management (SCM) is crucial to be present in global markets as nowadays competition is between supply chains rather than companies. Current SCM paradigms like Lean, Agile, Resilient, and Green (LARG) are usually presented as individual management philosophies. The current challenge is to make the supply chain more competitive, capable...

Construction companies over the last years the have been implementing ERP systems to integrate their business processes and to become more efficient. Due to the complexity of the factors involved in the construction industry, the selection of an ERP system is a difficult process. This paper proposes a methodology applying the fuzzy set theory to th...

In a rapidly changing environment, innovative firms are increasingly using the Balanced Scorecard (BSC) to identify and communicate key factors that drive future value. Knowledge is described as the only meaningful resource in the Knowledge Economy (KE). Although there is recognition that knowledge is a key business asset, many organizations still...

Social and organisational semiotics seek to understand organisations based on the use of signs, documents and communication, and how information can be best used in the scope of organised activities and business domains. This theoretical approach was the ground for a study conducted by a European Commission project envisioning the single integrated...

Interoperability has become recognized as a problem in the AEC sector due to the many heterogeneous applications and systems typically in use by the different players, together with the dynamics and adaptability needed to operate in this sector. In spite of the availability of many proposals to represent standardized data models and services for th...

The Single European Electronic Market (SEEM) is expected to stimulate the take-up of eBusiness in Europe, increasing the competitiveness of SMEs through advanced eBusiness process models and tools, by offering to companies a model for modernizing work organization that allows them to face changing markets with an effective use of Information and Co...

A major challenge for business information systems (BIS) design and management within healthcare units is the need to accommodate the complexity and chargeability in terms of their clinical protocols, technology, business and administrative processes. Interoperability is the response to these demands, but there are many ways to achieve an "interope...

A major challenge for business information systems (BIS) design and management within healthcare units is the need to accommodate the complexity and changeability in terms of their clinical protocols, technology, business and administrative processes. Interoperability is the response to these demands, but there are many ways to achieve an “interope...

With the rise of the “new economy”, knowledge became a most valuable resource. Accepting knowledge as a resource suggests that knowledge can be acquired, transferred, combined and used, and it may be a potential source of sustainable competitive advantage. In this context, knowing how an organization creates value, based on its potential of knowled...

Whilst the lack of interoperability between companies has been a problem for sometime, today with the increasing pervasiveness of ICT applications in all companies' function the problem is becoming more acute. Organizations operating for the AEC sector are not an exception. This paper presents a model for value proposition suitable to measure the i...

A major challenge for information systems design and management within healthcare units is the need to accommodate the complexity and changeability in terms of their clinical protocols, technology, business and administrative processes. Interoperability is the response to these demands but there are many ways to achieve an ldquointeroperablerdquo i...

Managing intellectual assets is an increasingly important part of running a successful business. Intellectual capital is increasingly identified as a key enabler of organisational value however it does not exist isolated. Intellectual resources are often internally generated, interrelated and interdependent, and their value is, therefore, context s...