Anthony S. Chow

• PhD - Instructional Systems, Florida State University
• Professor (Associate) at University of North Carolina at Greensboro

A big data study examining 10 years of North Carolina public library data found that per capita print book circulation had predictive, positive, and statistically significant relationships with five quality of life factors including a community’s level of educational attainment, per capita and median household income, and number of jobs. Altogether...

This paper, based on the closing session from the 2017 NC Serials Conference, describes a systems perspective where data serves as both real-time and summative information and knowledge about how an organization is performing, what services and resources its users are using and interacting with, and areas for which the organization is doing well or...

As university administrators respond to increasing demands of the educational market to offer greater opportunities for online learning, their capacity to create an economically stable, sustainable, yet rich teaching and learning environment deserves immediate and continued attention. A university-wide study involving 130 participants examined the...

This paper presents a large scale study of online MLIS students (n = 910), who completed at least one online course and were enrolled in 36 of the 58 ALA-accredited MLIS programs in Canada and the United States. The results indicate that the typical student is female, White, lives in an urban setting, and is in her mid-30s. Online students were fou...

There is growing recognition of the need to better understand the intersections between the work of domestic violence service providers and technology. Professionals who work with clients impacted by domestic violence are increasingly using technologies across different aspects of their work, including communicating with other professionals and see...

Technology-based applications hold promise as effective, efficient means of disseminating research- and practice-based information to professionals whose work relates to domestic violence. Other related uses of technology in the field have grown, including safety planning to address technology-related risks to victims and software programs being in...

Although many studies examine privacy in social media settings, few studies examine privacy issues that may arise due to characteristics of user populations. This study compares privacy issues among social media users in the United States and China. It also explores privacy issues among users with different levels of Internet addiction and differen...

This study examined the usability of five virtual reference services-instant messenger chat, e-mail, telephone, text messaging, and Skype videoconferencing-by having 31 undergraduate and graduate students evaluate the usability of the virtual reference services of two different universities. The study's results suggest that user preference and sati...

Purpose – Family Justice Centers, or “one-stop shops” that enable domestic violence victims to access a range of services at one location, are becoming increasingly common. However, there is a limited body of research examining the outcomes and planning processes of these Centers. The early phases of planning Centers are critical to their initial a...

This paper describes the results of a nationwide study which examined the design, layout, content, site management, and usability of 1,469 academic and public library websites from all 50 states in the United States. Our findings show common trends for homepage design, navigation, and information architecture. Library websites were found to consist...

Although many studies have examined privacy in social media settings, few studies have compared privacy coping and information sharing behaviors for different cultural populations. This study is the first step in exploring the privacy vulnerabilities that may exist for populations based on national origin, Internet addiction, and online identity. I...

This paper describes my journey from instructional technology professional and doctoral student to instructional technology leader and tenure-track faculty member. I reflect on 15 years of application, in government, industry, and higher education, of what I learned in the classroom from some of the giants of the field (Wager, Morgan, Kaufman, Dick...

Our study examines the results of 114 interviews with academic, public, school media, and special library administrators collected over a one-year period in North Carolina. Preliminary results suggest that there is a core set of traits shared by administrators across libraries although some variation occurs depending on library environment. Implica...

The proliferation of Internet-based digital resources has increased the need for well designed digital information environments. Competition is fierce as users rapidly 'surf the web' in search of information, entertainment and social connection. Twenty-first-century information-seekers have little patience for confusing interfaces, poor use of medi...

This chapter explores similarities and differences between synchronous and asynchronous communication in online learning through the lens of both instructor and student using social communication, usability, and learning theory as conceptual frameworks. Each construct is defined and explored, with a discussion of how each is experienced by instruct...

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,...

This study explored the impact of using best practices identified in previous studies in designing age-appropriate websites for middle and high school youth. Utilizing a mixed-method approach, 31 middle and 22 high school youth took part in six focus groups across four states. Participants were introduced to a website specifically designed for eith...

This study examined the information seeking preferences of 936 university faculty, staff, students, and librarians at a doctoral granting institution in the southeastern United States. Participants were asked to identify in what way they would prefer having both factual and research questions answered by the library. Findings suggest participants p...

The purpose of the study is to identify how library and information studies educators are refining curricula to ensure students are learning the knowledge and skills necessary to work in our rapidly changing field. This study, utilizing a mixed-method approach, interviewed and surveyed over 100 participants from a broad cross section of graduates,...

The purpose of the present study was to examine how college students’ help seeking behavior varied across different instructional learning environments. Four hundred and seventy four (N = 472) students enrolled in distance, distributed, and traditional classes were queried about their help seeking preferences, help seeking tendencies, personal thre...

The purpose of the study was to investigate the impact of an experimental online learning tool on student performance. By applying cognitive load theory to online learning, the experimental tool used was designed to minimize cognitive load during the instructional and learning process. This tool enabled students to work with programming code that w...

The purpose of this study was to determine the impact the use of a systems approach and educational informatics has had on a public charter high school and overall student performance. The Central Educational Center represents an ideal opportunity to conduct such a study since it was founded by Dr. Joe Harless, considered one of the forefathers of...