Anniki Skeidsvoll Edén

Anniki Skeidsvoll Edén
  • Master of Science
  • Kristianstad University

About

1
Publication
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Introduction
Skills and Expertise
User Experience
Prototyping
Design Thinking
Designing
Storyboarding
Creative Thinking
Design Theory
Product Design and Development
Visual Communication
Creativity and Innovation
Current institution
Kristianstad University
Kristianstad University
  • Kristianstad, Sweden

Publications

Publication (1)
Figure 1. The concept-driven design research approach and its relation...
VoiceBack: Design of artificial intelligence-driven voice-based feedback system for customer-agency communication in online travel services
Article
Full-text available
  • Aug 2024
Online travel booking has become increasingly popular; however, most travel websites do not yet offer voice interaction. This study introduces VoiceBack, an artificial intelligence (AI)-driven voice-based feedback system conceptualized to support both customers and online travel agencies during the booking process. It proposes a theoretically and e...
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