Anh Luong

Anh Luong
The University of Warwick · Warwick Business School (WBS)



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Anh Luong currently works as an Assistant Professor in the Operations group, Warwick Business School, University of Warwick. Anh does research in human-machine collaboration; bias, fairness, and perceived fairness in algorithmic decision-making; organizational collaboration and visualization.


Publications (9)
Full-text available
Human experts are being increasingly required to work with artificial intelligence and machine learning (AI/ML) in organizational decision-making. Using a large-scale historic dataset, we design and run an economic experiment where financially incentivized participants evaluate loan applications with the aid of an AI/ML. We find that firm performan...
Conference Paper
Full-text available
With artificial intelligence and machine learning (AI/ML) being increasingly employed in complex decision making, human experts are being required to collaborate with these technologies in order to improve their organizational outcomes. The use of AI/ML in organizational decision-making involves three components: the people, the technology, and the...
Full-text available
Big Data marks one of the biggest opportunities and also challenges of modern day organizations. Not all data is equal–only some contain insights. To make sound decisions, firms need not only process data, but also extract meaningful information, and present it in such a way that can illuminate perceptions. Intrigued by this topic’s current challen...
Empirical Research in Information Systems: 2001-2015 provides a first step in providing empirical evidence and knowledge about the practical relevance of IS research. The monograph first develops a broad yet sufficiently fine-grained framework of IS research by integrating earlier frameworks. It then identifies all empirical IS research published f...


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