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Anestis Fotiadis

Anestis Fotiadis
Zayed University, Uniterd Arab Emirates · College of Business

Professor

About

107
Publications
46,726
Reads
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1,329
Citations
Introduction
Anestis Fotiadis currently works as a Full Professor at the College of Business, Department of Management, Zayed University, Abu Dhabi, United Arab Emirates.
Additional affiliations
August 2019 - present
Zayed University, Uniterd Arab Emirates
Position
  • Professor (Full)
August 2016 - August 2019
Zayed University, Uniterd Arab Emirates
Position
  • Professor (Associate)
August 2012 - January 2016
I-Shou University
Position
  • Professor (Assistant)
Education
September 1993 - June 1998
Moscow State University
Field of study
  • Management

Publications

Publications (107)
Article
Full-text available
Abstract The emphasis of this study is on exploring the effects of new facilities on patients' perceptions regarding the quality of services. It investigates patients' perceptions of public secondary hospitals in Greece using the Kano model approach. A 22-item ServQual scale was used as the input of a Kano-type quantitative research questionnaire m...
Article
Full-text available
This guest editorial presents the papers in the Special Issue Section of the European Journal of Tourism Research from the 4th International Scientific Conference "TOURMAN 2021" (www.tourman.gr), 21-23.05.2021, entitled "Restarting tourism, travel and hospitality: The day after"
Article
Full-text available
Research background: The global financial crisis from 2007 to 2012, the COVID-19 pandemic, and the current war in Ukraine have dramatically increased the risk of consumer bankruptcies worldwide. All three crises negatively impact the financial situation of households due to increased interest rates, inflation rates, volatile exchange rates, and oth...
Book
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This book is a collection of papers that are examining the future of tourism and hospitality industry.
Article
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Purpose: This study analyzes employee turnover in the under-researched context of the Gulf Cooperation Council. Methods: This study uses a qualitative approach to examine the reasons for turnover and strategies adopted within the hotel sector to reduce this turnover Results: The findings reveal that turnover reasons are organization- and employee...
Article
Full-text available
Purpose As algorithms permeate nearly every aspect of digital life, artificial intelligence (AI) systems exert a growing influence on human behavior in the digital milieu. Despite its popularity, little is known about the roles and effects of algorithmic literacy (AL) on user acceptance. The purpose of this study is to contextualize AL in the AI en...
Article
The purpose of this study is to investigate the diffusion of smartness in hospitality and, furthermore, the assimilation of smart technologies in hotel business units. A qualitative exploratory investigation with an abductive research approach was adopted and data were collected through in-depth interviewing of 39 hotel managers in the highly advan...
Conference Paper
Full-text available
Abstract presented at the 4th International Scientific Conference “TOURMAN 2021” that took place online, on the 21st to 23rd of May 2021 and was themed “Restarting tourism, travel and hospitality: The day after”.
Article
Full-text available
Editorial: Contemporary issues in ensuring excellence in tourism, travel, and hospitality
Article
The aim of this paper is to produce forecasts for tourism flows and tourism revenue for ASEAN and East Asian countries after the end of the COVID-19 pandemic. By implementing two different machine learning methodologies (the Long Short Term Memory neural network and the Generalised Additive Model) and using different training data sets, we aim to f...
Article
Editorial Novel coronavirus and tourism: coping, recovery, and regeneration issues
Article
The main purpose of this study is to examine motivational factors that affect voluntary intentions among Emirati citizens in the U.A.E. Good citizenship, expression of values, community concern and personal development have been previously found as motivational antecedents for volunteers. The relationship of these variables with volunteering intent...
Article
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Purpose While diaspora entrepreneurs remain important sources of capital and innovation, many developing countries are facing serious challenges to tap into these sources because of their weak institutional settings and the endemic and systemic corruption. To this end, this study explores how institutional reforms and control of corruption can infl...
Article
To date, it remains very challenging for managers to combine different features of sports events into compelling product/service offerings that meet visitors' expectations. Yet, there is a scarcity of research that demonstrates how sport event managers can overcome this challenge, thereby leaving a gap in the sporting event literature. To fill part...
Article
Full-text available
Purpose: The current COVID-19 pandemic has created an extremely dynamic and uncertain environment in which businesses find it very difficult to operate, particularly those in the hospitality industry. It is therefore very important to understand which actions hospitality businesses think the private and public sectors should adopt in order to cope...
Article
This study examines the determinants of the relationship between terrorism and tourism, by testing different proxies to assess both the frequency and the severity of terrorist activity. The methodological approach includes implementing Principal Component Analysis into four different sets of possible proxies for terrorism in order to examine their...
Article
This study explores the respective impacts of push and pull motivations on destination choices by Arab Emirati tourists, with emphasis on cultural aspects. The researchers evaluated the adequacy of Crompton’s socio-psychological and cultural model by examining why participants are drawn to destinations offering cultural contrasts to the norms preva...
Article
This paper is to produce different scenarios in forecasts for international tourism demand, in light of the COVID-19 pandemic. By implementing two distinct methodologies (the Long Short Term Memory neural network and the Generalized Additive Model), based on recent crises, we are able to calculate the expected drop in the international tourist arri...
Article
Full-text available
This special issue seeks to shed light on the current academic and practical perspectives within the leisure, tourism, and hospitality sectors. More so, this special issue investigates contemporary concerns relative to leisure, tourism, and hospitality to develop new theoretical constructs and perspectives, and stimulate dialogues in this respect w...
Article
The main scope of this paper examines the relationship among perceived trust, membership and electronic word-of-mouth (eWOM) intention. A structured questionnaire based on a nonprobability purposive sample resulted in 413 responses, from which a structural equation model was developed. The results demonstrate that perceived trust significantly infl...
Article
This study is to develop a conceptual model linking motivation, involvement, and changes in travel style to the selection of destinations and choice of events among amateur participants involved in small-scale sports events. Partial least squares and fuzzy-set qualitative comparative analysis were implemented to test this model, based on the respon...
Chapter
The role of service quality has become crucial for contemporary tourism destinations due to the rapidly changing business environment. It is therefore important to delineate quality experience drivers, outcomes, and methods to be followed to forecast and evaluate current and future memorable experience. Hence, understanding quality experience, its...
Article
Full-text available
We are pleased to present the eleventh publication of JTHSM (volume 6, issue 2), in its sixth year of publication. In previous issues, this journal presented original refereed papers, both conceptual and research-based, focused on various topics of tourism, heritage, and services with an emphasis on marketing and management. Volume 6, issue 2 focus...
Book
Although there is significant research on large events that take place within athletics, small-scale events are largely ignored, in part due to the lack of press that they generate. However, these events require planning and preparation in the same way that larger sporting events do. This disparity between the effort that goes into the event and th...
Article
This study explores the underlying motivating factors of Emiratis and Indian expatriates to visit destinations featured in movies. The results revealed a five-factor structure for Indians: novelty, fantasy-driven, personal connection, prestige and movie connection, vis-à-vis a three-factor structure for Emiratis: novelty, fantasy-driven and persona...
Article
This study aims to build a value co-destruction model by exploring the online deviant behavior of hotel customers. Desire for revenge and desire for recovery are considered mediators. Hotel guests in notable Taiwan locations were surveyed via the Internet (no. = 601 valid responses). This study finds that negative emotion indirectly impacts negativ...
Chapter
The chapter shows the variety of sporting events and hints at the potential of developing these alternative activities. In order to pursue the above objective of the chapter, the various criteria for categorizing sporting events are presented first. The chapter then focuses on providing relevant examples to inform the reader about the practices and...
Chapter
Event management requires the use of project management and organizational skills to envision, plan, and execute social and business events. It involves studying the brand, identifying its target audience, devising the event concept, and coordinating the technical aspects before actually launching the event. Individuals who develop expertise in eve...
Research Proposal
Full-text available
Objective The main objective of this book is to help small-scale sports events practitioners on successful sports event organization. This book will aim to provide relevant theoretical frameworks and the latest empirical research findings in the area. Based on interesting case studies it will investigate the main problems and best practices in the...
Article
Purpose The purpose of this study is to offer a roadmap for work on the ethical and societal implications of algorithms and AI. Based on an analysis of the social, technical and regulatory challenges posed by algorithmic systems in Korea, this work conducts socioecological evaluations of the governance of algorithmic transparency and accountability...
Article
This study is carried out with these four (4) following objectives: 1) explore and model factors associated with corporate social irresponsibility (CSI) from the perspective of multiple stakeholders within the context of a failed State (also referred to as fragile State); 2) determine the relationship between each identified factor and CSI; 3) dete...
Article
Full-text available
The main objective of this current research is to investigate the impact of "work balance" on "psychological well-being" using employees within the hospitality industry in United Arab Emirates as statistical units. To meet the objective of this research, we developed a structural equation model to examine how psychological autonomy, psychological c...
Chapter
Job satisfaction is a crucial factor if a company wants to sustain their employs. Several studies investigated the role of job satisfaction and they have found out that satisfied personnel will help on future recruiting, will help on retaining key employees and it will make employees more motivated. Since corporate responsibility can be a factor th...
Chapter
In an era of economic crisis, and at the shadow of major ethical scandals in organizations, Corporate Social Responsibility (CSR) strategy has emerged as a crucial element to reestablish the bond between corporations and all other stakeholders such as the local community, society and labor force. Crisis makes employees more stressful, since they wo...
Article
Full-text available
The main purpose of this study was to investigate the factors that promote successful rural tourism development in light of EU sponsorship of rural tourism hosts. The paper examines the effect of the size and geographical characteristics of rural tourism hosts on their views towards rural tourism development. The paper employs factor analysis, t-te...
Article
Purpose – The purpose of this paper is to consider the self-determination theory (SDT) to examine the perceived impact of events on happiness based on event organizers’ opinions. Moreover, it explores whether event organizers in Abu Dhabi consider promoting happiness and well-being as a value of their event and examines how organizers define a succ...
Article
Full-text available
Visitor behavior can determine athletic events structure making it an important consideration for managers. In this study visitor behavior is analyzed using a new managerial tool called "TiCoSa-Time, Cost, and Satisfaction Activity Blocks" which permits managers to see the time, cost and satisfaction distribution of visitor activities. Through this...
Article
Full-text available
This exploratory study investigates whether and in which way motivation and destination, travel, and event selection criteria influence sport tourists' involvement in small-scale events. Thus, a model was developed and tested at a small-scale sport event in Sfendami, Greece. To test the six hypotheses of the proposed model a primary research study...
Article
Full-text available
The support of the UAE nationals towards EXPO 2020-a fuzzy logic approach The aim of the present research is to identify the support of Emirati nationals towards EXPO 2020. Perceived positive and negative event impacts, and perceived individual support were investigated. An fsQCA modelling approach technique was employed in order to measure, estima...
Article
Full-text available
The support of the UAE nationals towards EXPO 2020-a fuzzy logic approach The aim of the present research is to identify the support of Emirati nationals towards EXPO 2020. Perceived positive and negative event impacts, and perceived individual support were investigated. An fsQCA modelling approach technique was employed in order to measure, estima...
Chapter
Purpose Main purpose of this chapter is to broaden current knowledge of marketing plan design and implementation. In this context, main scope is to explain why marketing planning is a crucial managerial function and procedure for tourism business ventures. Methodology/approach Literature review combined with examples and a case study is the method...
Article
Full-text available
Purpose The purpose of this study is to understand the linkage between everyday life activities with its various aspects of leisure and the leisure-related activities undertaken when traveling as a tourist. This comparison is based on information from individuals who take on both the roles of the everyday person and the traveling tourist. Moreover,...
Article
Full-text available
Aim of the study is to develop a model delineating customer perceptions on wedding marketing strategies in Kaohsiung, Taiwan. Main objective of this paper is to analyse a category of special events: the wedding market sector in Kaohsiung, Taiwan by examining how they attract consumers regarding their marketing strategies using the method of fuzzy-s...
Article
Purpose of this study is to examine the trends in retail consumers' consumption dynamics and patterns of purchase behavior within this new-technology-mediated environment. A behavioral purchase model was developed and tested to understand the ways social networks influence the decision making of individuals planning to visit a theme park. In partic...
Chapter
George is the new president of a secondary hospital in Greece. As an intensive economic crisis has been occurring for many years, he has to make difficult decisions regarding how he can effectively reorganize the hospital. George is asked to investigate the current health environment and choose what changes he considers best.
Article
Full-text available
Retailing is witnessing a transformation due to rapid technological developments. Retailers are using smart technologies to improve consumer shopping experiences and to stay competitive. The biggest future challenge for marketing and consequently for retailing seems to be generation Z, since members of this generation seem to behave differently as...
Chapter
Using the Analytical Hierarchy Process, this study aims to identify organizational and market factors that prevent hoteliers from adopting greener management systems. This study first constructs a list of critical factors based on expert judgments reported in the literature and the responses from a select group of experienced managers. Then, the li...
Article
Full-text available
Purpose Many research findings depicted corporate social responsibility (CSR) as a strategic tool for influencing customer behavior, especially customer trust. Nevertheless, rare is research that considered a business ecosystem infested by a low level of cultural trust, political and economic problems, perceived corruption and low level of CSR awa...
Article
Abstract Purpose – The aim of this study was to investigate the differences in the perception of service quality among various demographic and behavioural visitor segments within the theme park tourism market. Design/methodology/approach – A quantitative survey was conducted using a structured questionnaire which was distributed to 655 theme park v...
Research
Full-text available
EVENTS SPONSORSHIP AS A BUSINESS PARTNERSHIP: SUGGESTING THE CRITICAL SUCCESS FACTORS Marios D. Soteriades PROFILING RESIDENTS BASED ON THEIR PERCEPTIONS AND ATTITUDE TOWARD SPORT EVENT: INSIGHTS FROM THE FIA WORLD RALLY CHAMPIONSHIP Giacomo Del Chiappa - Angelo Presenza - Murat Yücelen THE INFLUENCE OFMEDIA IMPLEMENTED INTO THE EVENTTOURIST CAREER...
Conference Paper
This study explores the relationship between travel motives, membership and E-Wom among amateur athletes in a running event in Taiwan through a fuzzy-set qualitative comparative analysis (fsQCA). To test the different condition of the proposed model, a primary research study was conducted employing a mall intercept technique via distribution of a s...
Conference Paper
Full-text available
This study explores the relationship between travel motives, membership and E-Wom among amateur athletes in a running event in Taiwan through a fuzzy-set qualitative comparative analysis (fsQCA). To test the different condition of the proposed model, a primary research study was conducted employing a mall intercept technique via distribution of a s...
Conference Paper
Full-text available
Purpose–Reasons/aims of paper This study examines the perceived impact of events to happiness based on event organizers opinion. Specifically, the aim is to understand if event organizers consider promoting happiness and wellbeing as a value of their event, as well as what they considered a successful event Research–Methodology As this was an explo...
Conference Paper
Technological advances have resulted in growing competition in the online tourism industry and distribution channels and have an impact on company structures, as companies are being pushed towards disintermediation, re-intermediation and collaborations. In this digital context, this paper takes a business perspective with the aim to analyse the cha...
Article
Purpose The purpose of this paper is to present a comparison between the traditional methods for the calculation of customer relationship performance and the modern metrics suggested by the current literature in business-to-business (B2B) markets using the Greek maritime shipping industry as an example. Design/methodology/approach The primary re...
Article
This study analyzes two forecasting models based on the application of fuzzy logic and evaluates their effectiveness in predicting visitor expenditure and length of stay at a popular theme park. The forecasting models are based on a set of more than 600 decision rules constructed in the form of a complex series of IF-THEN statements. These algorith...
Chapter
Purpose. This chapter aims to present and analyze how the methodology / approach of service blueprinting may contribute to managing and offering high quality experiences to sport tourists. Methodology. In this study we use a combination of theoretical tools to develop a finalised services blueprint map for sport events. The method consists of a lit...
Article
This study proposes and tests a model related to small-scale sport events using a conceptual model and a survey of athletes who participate in sporting events analyzed using structural equation modeling and fuzzy-set qualitative comparative analysis (fsQCA). The fsQCA results yield three models implying that small-scale event participants require a...
Article
Purpose – The purpose of this paper is to investigate sports participants’ choice behaviour and draw useful conclusions about the ideal features of small-scale sporting events that maximize attractiveness and desirability among potential competitors to attend and compete. Design/methodology/approach – Conjoint analysis was used to determine how pa...
Article
Full-text available
The primary objective of this study was an investigation of participants' preferences for a cycling orientated sport tourism event using conjoint analysis. Respondents in a survey were presented with a range of different event alternatives related to the characteristics of proposed small-scale cycling events to draw out useful conclusions about the...
Article
The main purpose of this study is to modify and apply a management tool called time and cost blocks (TCB). The model was modified to adjust how the “benefit indicator” was measured and further enhanced by inclusion of visitor satisfaction scores and revisiting intention. Data collection was accomplished by means of a diary-type semi-structured ques...
Article
The understanding of the customer’s attitude to a product is essential for the market analysis. This type of analysis can identify the factors that contribute to a higher level of customer satisfaction, through its contribution to planning of effective marketing strategies. Service quality information can be used by marketing professionals to manag...
Article
Full-text available
This paper is exploring the relationship of the small hotel sector with the principles of sustainable tourism development. Main objective is to highlight the benefits expected to accrue to the hotel industry and examine the degree of awareness among owners of small and medium hotel units on issues related to sustainable tourism development. A quest...
Article
Full-text available
Rural tourism is gaining importance in the tourism industry in recent years, and farmers, now rural hosts, are making a significant contribution to rural tourism development. This study examines the views of farmers on their new role as tourism hosts and investors in the activities necessary for success in rural tourism. Drawing on a comprehensive...
Article
Full-text available
Different research studies argue that external circumstances or events can have an effect on people, but this effect is mediated by the individual's perceptions, capacities, and understanding. While in behavioural and social studies stress research is a well-known traditional research topic, in marketing and tourism studies consumer stress research...
Article
Full-text available
This research investigation fills a gap in the literature by examining social interaction in rural tourism management from a host perspective. Furthermore it is aimed at identifying the main factors influencing social interactions in rural tourism in Greece. A structured questionnaire related to social interactions was distributed to 174 hosts in a...
Article
Full-text available
This research investigation fills a gap in the literature by examining social interaction in rural tourism management from a host perspective. Furthermore it is aimed at identifying the main factors influencing social interactions in rural tourism in Greece. A structured questionnaire related to social interactions was distributed to 174 hosts in a...
Conference Paper
Full-text available
Objective: Investigation of time and cost allocation of different demographics groups is the main purpose of this study. Based on a Time and Cost Instrument we examine visitors behaviour in a theme park in Kaohsiung, Taiwan. Method: To collect the data, a three-section questionnaire was created to fit the purpose of this study. Reliability and vali...
Conference Paper
Full-text available
Objective: Investigation of a running sport tourism product with a conjoint analysis was the objective of this study. Different preferences related with characteristics that are included in alternative proposals for running events were developed so as to reach useful conclusions for the ideal scenario of a sporting event that is more attractive and...
Article
Full-text available
Destination management and business effectiveness (DMBE) is a critical concern in today's volatile and unstable economic environment. The expansion of globalization and integration of markets, the current economic crisis, and the enforcement of regional and/or local administration in the European Union brings to the forefront the need for DMBE. The...
Article
Full-text available
The main purpose of this paper is to examine the question of whether or not it would be beneficial for the tourism sector to recruit workaholic employees since they might be more suitable for this type of industry. A total of 2,000 questionnaires were distributed to employees working in the tourism industry in Taiwan and 420 valid samples were retu...