Andy Echenique

Workday · Adaptive Planning

This case study characterizes the new ecology of needs, skills, and tools for self-service analytics emerging in business organizations. A growing population of data analysts are being employed in departments such as Sales, Marketing, and Finance. These new users call for new tools for self-service analytics. The paper summarizes qualitative findin...

The study and analysis of large and complex data sets offer a wealth of insights in a variety of applications. Computational approaches provide researchers access to broad assemblages of data, but the insights extracted may lack the rich detail that qualitative approaches have brought to the understanding of sociotechnical phenomena. How do we pres...

We present results from a study examining how the physical layout of a project room and task affect the cognitive maps acquired of a connected virtual environment during mixed-presence collaboration. Results indicate that a combination of physical layout and task impacts cognitive maps of the virtual space. Participants did not form a strong model...

With computer-mediated communication (CMC) tools allowing collaborations to span the globe, teams can include multiple collaborators located in different countries. Previous research shows how audio communication supplemented by video conferencing or text transcripts improves conversation grounding between native speakers (NS) and non-native speake...

Real-time transcripts generated by automated speech recognition (ASR) technologies have the potential to facilitate communication between native speakers (NS) and non-native speakers (NNS). Previous studies of ASR have focused on how transcripts aid NNS speech comprehension. In this study, we examine whether transcripts benefit multiparty real-time...

For information workers who monitor numerous constantly updating data streams, conserving cognitive resources is crucial. This study evaluated how an interface affects information workers' ability to grasp critical information from multiple text-based chat streams under time pressure. We designed and built a working prototype that displays ten chat...

Previous research has shown that audio communication is particularly difficult for non-native speakers (NNS) during multilingual collaborations. Especially when audio signals become distorted, NNS are overburdened by not only having to communicate with imperfect language skills, but also compensating for the deteriorations. Under these faulty audio...

We reflect on our experiences using an experimental platform for rapidly prototyping physical control configurations for multiplayer games. We describe how the architecture permits novel forms of collaborative play through the combination and configuration of basic tangible/physical building blocks, the deep integration between physical and virtual...

Intercultural collaboration is often hampered by the manner in which teams communicate, or fail to com-municate, their ideas, concerns, and feelings. Computer-mediated communication and the virtual nature of collaboration tend to exacerbate such communication issues into problems of conversation dominance, misattribution, and group conflict. New co...