Andrew Creed

Deakin University · Faculty of Business and Law

This conceptual paper examines voluntary versus mandatory cloud-based training, generating recommendations to harmonise the complementarity of face-to-face and online media in future careers. Technological change was already accelerating when the COVID-19 pandemic response turbocharged transformations of knowledge dissemination in training, thus im...

Purpose The paper aims to provide managerial recommendations for implementing circular economy (CE) principles in both organizational and interorganizational contexts, including when using digital tools, such as building information modeling (BIM) and blockchain. Drawn from the construction sector in the Netherlands, the findings can be generalized...

Hotels have implemented substantial sustainability initiatives. However, these efforts might be compromised during a crisis. How did sustainability in hotels fare during the COVID pandemic? To investigate, we reviewed national and regional hotel associations’ publicly available stakeholder communications during the COVID crisis. We collected data o...

Brand resonance is a marketing concept under‐explored in the performing arts context. This paper responds by analyzing focus group findings from a large Opera group, “Big Opera” on how decision‐makers can enhance brand resonance. Opera patronage was dwindling before the COVID‐19 pandemic, which was further crystallized during the pandemic. As the p...

This paper presents a novel conceptual map of how knowledge hiding is understood and practiced in the higher education context. Building on a review of the knowledge management literature, we first discuss the nature of knowledge, the conceptualization of knowledge hiding, and other related concepts. Next, we identify factors that are linked to kno...

This chapter presents a thorough review on the mobile learning concept. It also explores how businesses are using mobile learning (m-learning) technologies for the training and development of their human resources. The research involved semi-structured interviews and an online survey. The research participants were expected to share their opinions...

Purpose The purpose of this paper is to develop a nuanced interpretative frame that can help global managers with recommendations to avoid misapplied power with group and organizational situations. Design/methodology/approach Embodied metaphor is applied in analysis of the theory-praxis nexus to reconceive the bases, processes and resources associ...

Purpose The purpose of this paper is to systematically synthesize the extant literature of knowledge sharing (KS) and knowledge transfer (KT) in the small and medium enterprise (SME) context and to contribute with predictions of emerging themes. Design/methodology/approach Applied is a systematic literature review using three bibliometric techniqu...

A contextual framework for mobile learning (m-learning) that features eight contextual factors (that can have an effect on the successful implementation of m-learning).

Presented and analysed are interviews with a blend of museums and art galleries in Victoria, Australia, conducted within the wider context of Corporate Social Responsibility (CSR) in the global scene of curated collections as tourist attractions. A subsequent website content analysis of public communication by the organizations augments the CSR ins...

Universities that sign the Talloires Declaration signify their commitment to education for sustainable development. This research explores whether the signification is a strategic desire to be seen to be doing the right thing, or a genuine commitment to enhancing sustainability and helping the environment. This semi-structured interview research in...

This paper profiles Australian universities’ website communications about sustainability initiatives, especially relating to Talloires Declaration signification and the ten recommended actions. The research involves a content study of Talloires signatories’ websites and their semiotic and signaling theory aspects across time. The source is publicly...

Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. Leaders and change agents are often faced with conflicting challenges of motivating and understanding increasingly diverse workforces, accounting to stakeholders and planning for the future in a chaotic environment. Comprising 12 cha...

Purpose The purpose of this paper is to present an overview of environmental management initiatives in the furniture retail area. The specific aim is to present reflections of participants implementing environmental initiatives in an Australian furniture retailer, Living Edge, in alignment with a secondary snapshot of environmental initiatives from...

The purpose of this paper is to explore the integration of learning, continuous improvement and innovation theories as a basis for enhancing the education of e-entrepreneurs. Conceptual development of emerging interdisciplinary literature is combined with example analysis to develop the Circle of E-learning uniquely augmented by hermeneutics, actio...

The release of the international standard for environmental management ISO 14001 in 1996, and the subsequent amendments (ISO 14001, 2004), including another due in 2015 (BSI, 2013 and Briggs, 2012), have resulted in wider acceptance of Environmental Management Systems (EMS) across various industrial sectors. There is increasing interest amongst res...

The purpose is to explore the inherent complexity of Kurt Lewin's force field theory through applied analysis of organizational case examples and related methods. The methodology applies a range of tools from the consultancy research domain, including force field analysis of complex organizational scenarios, and applies bricolage and corroboration...

This paper compares the practice of academic action research against management consulting. Consulting is founded upon a body of underpinning knowledge drawn from a different perspective than action research. Nevertheless, consulting and action research, in practice, draw from similar methods of investigation. The difficulty in distinguishing actio...

The aim of this chapter is to draw together two theoretical perspectives on the dynamics of educational change and propose a contemporary integrated framework as an analytical tool for use in education. A cultural ecological framework, which views the individual as an integral part of the environment and places significance on interaction with the...

Utilitarian thinking has a historical grip on international business management yet current global debt, labor exploitation, environmental degradation and social change indicate problems needing humanistic responses (Pirson et al. 2009; Pirson 2013; Polanyi 1977). Common practices in international business, including outsourcing, seeking new market...

The purpose of this paper is to explore the integration of learning, continuous improvement and innovation theories as a basis for enhancing the education of e-entrepreneurs. Conceptual development of emerging interdisciplinary literature is combined with example analysis to develop the Circle of E-learning uniquely augmented by hermeneutics, actio...

Making connections between theory and practice in a digital, professional world Communication for Business introduces students to the core topics necessary for their undergraduate studies in business communication and is designed with the future professional in mind. It bridges academic theory and real-world business knowledge and provides lots of...

Purpose - To integrate agency and stakeholder theories with the Jacobs Value Distinction (JVD) thus presenting a micro and macro reconsideration of the JVD for a finer grained perception of the values underpinning corporate and global governance initiatives. Design/methodology/approach -By extrapolating the JVD -commercial and guardian -this chapte...

b>Problem Statement This paper responds to criticism of Kurt Lewin’s three step model of organizational change in increasingly turbulent environments. It explores whether the refreeze step of Kurt Lewin’s notable three step model is still applicable to organizational change processes in the age of globalisation and digitalisation. Method Literatur...

Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. This 5th edition of Organisational Change: Development and Transformation has been comprehensively revised to fully explain change management from the perspectives of organisational development and organisational transformation. Lead...

Transparency in the workplace is better than the opposite. Positive results can come in the form of more ethical behaviour, better organisational communication patterns, and the avoidance of discriminatory and other unacceptable practices, with these sometimes bordering on illegal behaviour. But is transparency always good? The potential negative e...

span class="Apple-style-span" style="font-family: Georgia; font-size: 13px;">This overview of David Hume’s wide-ranging observations is a matrix portraying the key elements of a pragmatic pathway to a moral decision that can be applied in any situation where organisational decisions need to be made. </span

Purpose The paper aims to discuss the need to balance selflessness and self‐interest issues in outsourcing decisions. This discussion is timely given the tensions that currently exist between those who want off‐shore outsourcing to continue as a means for increasing international trade, and those who only want to conduct business on‐shore. Design/...

The purpose of this paper is to explore the integration of learning, continuous improvement theories and reflective evaluation for enhancing management education. Conceptual development is combined with the outcomes of a pilot focus group as an example of reflective evaluation. The Spiral of Learning concept is uniquely augmented through hermeneuti...

Globalisation and technological development have simultaneously pressured universities to provide students with flexible and innovative learning options. Among the ways universities address these issues are by internationalising their curriculum and investing in educational technology. These changes have affected pedagogical and andragogical approa...

Information technology (IT), especially as it merges with mobile telephony and the next generation of wireless applications, is often credited with continued development of virtual communities. Like a well house, IT is bringing people together on a global scale, as well as at a community level. New virtual communities are utilizing email, digital s...

b>Problem Statement: Concepts of ethics have rarely been easy to teach in the organizational behaviour curriculum. The philosophical bases of ethics are often abstract and prone to multiple interpretations and dilemmas. The changing global environment of organisations adds complexity to the interacting values that people bring into the workplace. T...

In the last few decades, researchers have made the shift from using traditional paper-based survey questionnaires to develop online surveys to be more contemporary and digitally inclusive. The historical use of paper-based questionnaires has produced a large body of literature on both the advantages and disadvantages, which are reviewed in this pap...

Creed are Lecturers in The Faculty of Business and Law at Deakin University. They have received numerous grants and awards for their work in online education, most recently Deakin's Vice Chancellor's Award for Outstanding Achievement in Teaching and Learning for their project, They Practice What We Preach, a multimedia learning object used to highl...

A qualitative study of online management education and the role of writing as an indicative measure of thinking and learning. Established educational models, such as Dale's Cone of Experience, are expanded and redeveloped to illustrate the central role of writing as a critical thinking process which appears to be increasing, rather than decreasing,...

There is a fine line in business negotiations between being perceived as corrupt and having proper engagement with the natural tension and excitement of the business bargaining process. Combining literature review and experiential observation we provide a framework that will assist global business managers to more successfully negotiate cross-cultu...

Rapid technological innovations are currently occurring in higher education with differential effects on academics, students and ICT. This article, through literature review and author experiences, highlights the potential misperceptions of gender and related learning styles resulting from increased adoption of ICT in higher education. The authors...

b>Purpose – The purpose of this paper is to provide a realistic assessment, with an historical perspective, of the current practises and progress made by organisations towards elimination of child labour in global supply chains. Design/methodology/approach – Literature review in the area of use of child labour within the global supply chain was c...

This article identifies the fragility of relationships and ethical practices in the context of global commercial relationships and reflects upon the centrality of human relationships in commerce. The connections between people in global business are underpinned by ethical actions and outcomes and influenced by the degree that information and commun...

The aim of the research was to generate a cyclonic model for understanding the influences and processes of continuously improving management education in an environment rich in online learning technologies. The research questions were: 1. What is the nature of the cyclonic interactions observed in the transactions of a team of online management edu...

b>Purpose : – The purpose of this paper is to document the progress made in a specified period and the experience of managers and staff in sustaining the high performance team approach in a plastics factory. Design/methodology/approach : – Single-case analysis was conducted on data collected through semi-structured interviews and site observations...

This chapter discusses how the independent nature of entrepreneurs, combined with the enabling features of digital information technology (IT), may lead to a situation where paper-based and campus-specific classroom education is at best uncomfortable and at worst almost meaningless. It describes how IT literacy preconditions the current generation...

This chapter discusses how the independent nature of entrepreneurs, combined with the enabling features of digital information technology (IT), may lead to a situation where paper-based and campus-specific classroom education is at best uncomfortable and at worst almost meaningless. It describes how IT literacy preconditions the current generation...

Implementation and certification of Environmental Management Systems (EMS) is a reality for many businesses. Communication with an organisation's stakeholders is a required element of any EMS. In the last five years companies have steadily moved towards integrating their different management systems, such as quality, environmental, and occupational...

This paper discusses an interpretive project based on online management education experiences and concludes that the teacher's task in relation to hermeneutics contains elements that contradict the implied sense of ease the simplified hermeneutic ideal presupposes. In the study of these problems, the struggle of theory with practice, this paper pre...

Prepared by Andrew Creed (Deakin University), this useful resource includes an introductory statement or question tp stimulate thought about topic, chapter learning objectives, chapter outline, chapter summary and teaching notes (including enhancements such as inserted activities for use in lectures/class). Responses for text questions including cr...

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