Andrea Carugati

Andrea Carugati
Aarhus Business School · Department of Business Administration

PhD

About

82
Publications
17,807
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
605
Citations

Publications

Publications (82)
Article
In this paper, we extend previous research on platform work and explore how bike couriers act in the context of digital platforms. Digital platforms for food delivery by bike—a bourgeoning and recent phenomenon—represent a special class of platforms for the physical and hazardous nature of the work they mediate. This type of extreme physical platfo...
Chapter
In the race toward digitalization, companies strive to balance the advantages of digital technologies with the warmth of the human touch. This is not an easy task, and the balance can quickly be upset by too much focus on technology, too much focus on cost cuttings, or simply operational issues. Organizations today strive to establish effective hum...
Article
Conflicts in projects are often resolved at the project level; however, if handled properly, resolving conflicts creates learning opportunities of great impact for the wider organization. In this article, we investigate the relationship between conflicts, their resolution, and the effect on the strategic renewal of the organization. We draw on a th...
Article
Advancements in smart home technologies are beneficial and valuable for both users and firms. Nevertheless, users' acceptance of these applications are considerably influenced by the need for user personalization, complex and dynamic within a smart home environment, and thus, can present limitations. Additionally, the role of a virtual conversation...
Article
Healthcare organizations are often confronted with the underutilization of health information systems (HIS), preventing them from leveraging full benefits from their investments. The post-implementation stage requires several adaptation processes from users to appropriate the system. More specifically, appropriating a complex HIS and moving beyond...
Article
For decades, researchers have struggled with measurement problems related to the construct validity of divergent and convergent thinking in creativity assessments. In response, some have called for battery-based approaches. Recently, digital games have emerged as a potential alternative, offering increased scalability and improved ecological validi...
Conference Paper
How can knowledge be efficiently exchanged in an inter-organizational R&D collaboration where people have to work towards shared goals and simultaneously safeguard individual interests? In this article we present the results of a longitudinal case study of an inter-organizational innovation team in which new knowledge was developed despite collabor...
Article
Dans des contextes dynamiques, dans lesquels les méthodes de travail et les systèmes d’information (SI) sont constamment en décalage, l’étude des aspects psychologiques de l’utilisation des SI est de plus en plus pertinente. Cet article étudie les impacts de la techno-incertitude, l’un des principaux facteurs de technostress, sur l’utilisation des...
Article
Creativity assessments should be valid, reliable, and scalable to support various stakeholders (e.g., policy-makers, educators, corporations, and the general public) in their decision-making processes. Established initiatives toward scalable creativity assessments have relied on well-studied standardized tests. Although robust in many ways, most of...
Article
Data are often vividly depicted as strategic assets that organisations can (re)use to create value for myriad purposes. However, the same qualities that make data so appreciated – that is, their volume, their value for a plurality of stakeholders and their indefinite reuse capacity – also have a dark side: data reuse can lead to deviant data use th...
Article
Researchers have studied the diffusion of information technology (IT) mainly as a process of adoption. However, the practices of supply-side agents of diffusion are just as critical to guaranteeing the adaptation of technology to the changing needs of the adopters. The execution of these practices over time and across multiple supply-side agents is...
Article
When looking at changes in IT adoption and use in organisations, our theories rely – for the most part – on slow adoption timespans or – to a lesser extent – abrupt crises of short duration. We lack a model of IT adoption during a crisis of extended duration. This paper tackles this gap by looking at the IT-explorative and -exploitative teaching-re...
Chapter
This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in a...
Chapter
In knowledge intensive organizations—such as Information Technology (IT) companies or consultancy firms—knowledge sharing processes and collaboration represent key success factors for competing in a dynamic business environment. In small firms knowledge sharing and collaboration are facilitated by the physical proximity of the R&D or business devel...
Article
The quality of an organization's decisions depends on the quality of the data in its information systems. When technology records employees' work automatically, information quality is ensured by algorithms that produce electronic representations of work. What happens when employees report their own work? We show that the quality of this self-report...
Article
On the basis of a four-year exploratory study of a mandatory information systems implementation by an Italian, multibillion-dollar dairy cooperative with 2200 members, this paper describes how key stakeholders engage in dynamic transformation processes that shape the technology, the users' practices and the organisation itself. In doing so, this st...
Conference Paper
Departing from a longitudinal case study at a Scandinavian telecom, we seek to explore the shaping of IT governance mechanisms related to enterprise architecture efforts – here referred to as architecture governance. While empirically studying this subdomain of IT governance, we also contribute to IT governance literature in general. IT governance...
Article
Departing from a longitudinal case study at a Scandinavian telecom, we seek to explore the shaping of IT governance mechanisms related to enterprise architecture efforts – here referred to as architecture governance. While empirically studying this subdomain of IT governance, we also contribute to IT governance literature in general. IT governance...
Article
Full-text available
This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in a...
Article
Full-text available
Research on the dark side of computer-mediated control has explained the consequences of computer-mediated control when work is tightly coupled with its electronic representation because information systems record work automatically. Our study complements prior research by addressing the dark side of computer-mediated control when work and its elec...
Conference Paper
Full-text available
EA evaluation has received very little attention in academic publications on EA. While EA evaluation to some extent has been described in the literature, the different ways of evaluating architecture have mainly used a top-down approach deriving measures from theory rather than a bottom-up approach using empirical and practical studies. This paper...
Chapter
In this paper, we seek to understand the role of technology at the nexus between the two network levels: as outcome of the decision process at the organizational level and as object of use and performance at the individual level. We aim to capture the role of IT in bridging the individual practices in the context of the larger network system [22]....
Article
Full-text available
Research shows that HR practices play a crucial role in postmerger integration by facilitating employees' identification with the new company. However, the effects of identity and identification dynamics upon these practices have yet to be examined. We draw on an ethnographic study of a merger among four different banks to outline the challenges th...
Chapter
This study analyzes the modernization process of an Italian nursing home driven by the development and usage of software developed in-house. To clarify contradictory results regarding information technology performance in healthcare settings, this study points at the benefits gained by both the users of the software and the guests of the nursing ho...
Article
Research on the adoption of information technology (IT) has shown that employees either comply with the implementation of a new information system or resist its implementation, improvising information systems artifacts to replace it. We use a 15- month ethnography of the implementation of Siebel in a desk sales unit to outline a third specification...
Article
Organizations are limited in their choices by the institutional environment in which they operate. This is particularly true for IT sourcing decisions that go beyond cost considerations and are constrained by traditions, geographical location, and social networks. This article investigates how a company can disentangle itself from the constraints o...
Article
Full-text available
Human integration in cross-border mergers poses challenges to the successful implementation of post-merger processes. Executives often rely on human resource practices to achieve human integration in newly formed organisations. Using an ethnographic study of a merger of four banks in four countries, this article investigates the impact of systemic...
Article
This chapter focuses on children's satisfaction with the use of commercial websites. The authors address two relevant gaps in extant literature: children as users of Information Technology and the concept of Information System success itself. Children's use of IT needs focus since this age group has been largely neglected by extant IS research. The...
Article
Full-text available
Organizations continuously need to both update and upgrade their organizational and technological infrastructure to maintain a competitive edge. However, a traditional goal of information systems development is to satisfy a stable set of requirements rather than evolutionary ones. This article embraces the call to develop evolving systems in contin...
Article
Full-text available
In this paper we report the results of a multiple case study aimed at understanding the planning and execution of large IT-related business programs and projects. To distinguish the nature of these efforts from historically smaller systems development projects, Markus refers to the phenomenon of “technochange”: big, technology-driven, technologydep...
Conference Paper
Full-text available
Information technology adoption in organizations is a process where managers and employees attempt to use and adapt information technology to carry out their everyday work. Given the different requirements of managers and employees, these adaptations often generate tensions around IT uses. We outline an alternative model of information technology b...
Article
The research project that is reported in this paper investigates antecedents of the students' intent to watch educational movies on an online learning platform. The project extends the UTAUT in three dimensions. First, besides the classic system usefulness as a determinant of system acceptance, 'perceived content usefulness' is introduced as an ant...
Article
Full-text available
This paper critically examines the logics behind performance appraisal systems in Western contexts in an effort to better understand their applicability in the Middle East (ME). We present a literature review that investigates the major justifications and uses of Performance appraisal systems (PASs) articulated around five main logics: control, con...
Article
Our study examines the use of the performance appraisal system at Hebron Public Hospital (Palestine) during the second intifada, started in 2000. The aim of the article is to shed light on the reasons behind the use of performance appraisal systems in organizations operating in zones of conflicts, an area relatively neglected by HR scholars. To cre...
Article
Full-text available
The extensive use of training demands more extensive evaluations of its real effects. Human resource scholars attempt to develop multi-dimensional training evaluation models, often ignored by practitioners, whereas training managers tend to evaluate only reaction evaluations, the first dimension in several models. To provide more practically releva...
Article
Full-text available
Purpose This paper aims to advance the debate regarding the use of training evaluation tools, chiefly the Kirkpatrick model, in reaction to minimal use of the tools reported in the literature and the economic changes that have characterised the industrialised world in the past 20 years. Design/methodology/approach The main argument – the need to d...
Chapter
This paper reports the findings of a research into change during the constitution of an IT Group. Our main findings show that when an IT company acquires two similar companies, IT becomes a central part of the change program, differing from other change cases where IT is considered a peripheral component. We use the scaffold metaphor by Orlikowski...
Chapter
Full-text available
Research and practices have focused on IT related project execution techniques for a long time and have produced very promising results in specifying methodologies for the inclusion and involvement of people and organizational factors into technical change processes. The methodologies that have had the biggest impact can be briefly resumed by the E...
Article
This paper critically examines the logics behind performance appraisal systems in Western contexts in an effort to better understand their applicability in the Middle East (ME). We present a literature review that investigates the major justifications and uses of Performance appraisal systems (PASs) articulated around five main logics: control, con...
Article
Full-text available
The information systems (IS) literature has largely neglected the study of implementations of large scale strategic initiatives to modernize the agricultural business. This paper reports on an ongoing empirical study that follows the efforts of a multibillion-dollar organization to modernize its operations through the modernization of its supplier...
Article
Decommissioning of systems is a vastly overlooked and oversimplified process in IS research and the practices leading to painless abandonment of systems are not well understood. To better understand this process we investigate a case where a large organization implemented a new enterprise systems (ES) replacing an older one. We use institutional th...
Chapter
This chapter aims at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the authors highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in t...
Chapter
This chapter aims at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the authors highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in t...
Article
It is often (implicitly) assumed that e-commerce behavior is similar in countries with a similar culture in terms of Hofstede's dimensions. Through a study of e-commerce behavior of 969 private consumers and company representatives on 50 products, this paper proves there are actually significant differences in e-commerce behavior (information findi...
Article
This article is aimed at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitization of different types of cultural objects, we highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in the d...
Article
It is often (implicitly) assumed that e-commerce behavior is similar in countries with a similar culture. Through a study of e-commerce behavior of both, private consumers and company representatives, this paper proves there are actually significant differences in ecommerce behavior between subgroups of such countries. In this study, statistically...
Article
The last 10years have witnessed the emergence of electronic marketplaces as players that leverage new technologies to facilitate B2B internet-mediated collaborative business. Nowadays these players are augmenting their services from simple intermediation to include new inter-organizational relationships. The interest of this paper is to investigate...
Conference Paper
Full-text available
This paper builds on the concept of sociomateriality to investigate different modalities by which information technology may scaffold work practices. Taking into account the constitutive entanglement of both the social and the material, the authors identify a model to map emergent work practices through which IT use unfolds. An investigation of mob...
Article
Full-text available
This research builds on the literature on information technology and organizations to suggest an alternative to the current understanding of the production of computer-generated representations of work. This literature sees computer-generated representations of work as automatic outcomes of information technology that managers use to scrutinize emp...
Article
This chapter aims at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the authors highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in t...
Chapter
This chapter aims at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitisation of different types of cultural objects the authors highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in t...
Chapter
This article is aimed at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitization of different types of cultural objects, we highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in the d...
Article
The apparel industry is one of the most globalised industries, with 23.6 million workers in over 20 countries. The market characteristics in this industry are short product lifecycles, high volatility, low predictability, and a high level of impulse purchase, making such issues as quick response of paramount importance. This paper will focus on Zar...
Article
Full-text available
This article presents a framework that maps information system development (ISD) activities on systems for the creation of knowledge. This work addresses the relevant and persisting problem of improving the chances of ISD success. The article builds upon previous research on knowledge aspects of ISD, abandoning the idea of a monolithic approach to...
Conference Paper
Full-text available
The last few years have witnessed the emergence of electronic marketplaces as players that leverage new technologies to facilitate B2B internet-mediated collaborative business. Nowadays these players are enlarging their services, from simple intermediation to include new inter-organizational relationships. The interest of this paper is to investiga...
Chapter
The role of IT in the make-or-buy dilemma represents one of the most important topics in the IS research field. This dilemma is becoming increasingly more complex as new players and new services appear in the market landscape. The last few years have witness the emergence of electronic marketplaces as players that leverage new technologies to facil...
Conference Paper
The aim of our paper is to understand the foreign delisting phenomenon using a multi-method approach based on both information content analysis and event study analysis of foreign companies withdrawing their stocks from the Tokyo Stock Exchange. Our objective is to measure the impact of the delisting decision on the domestic stock price by observin...
Article
Full-text available
This article is aimed at defining a framework for the design of e-government services on cultural heritage. Starting from an analysis of three cases on digitization of different types of cultural objects, we highlight the problems existing in the creation of e-services on cultural heritage. These cases show the existence of four key issues in the d...
Conference Paper
Full-text available
In this article we present a perspective that considers information systems development as a knowledge creation process. By analysing the literature we evidenced a gap between two streams of thinking: the artefact-centric and the process-centric point of view. The first one focuses on the artefact characteristics but does not consider information s...
Article
Full-text available
The paper presents a framework to interpret information systems development (ISD) as composed of activities for the creation and exchange of knowledge. The framework is based on the five inquiring systems presented by Churchman (1971). The main contribution of the framework is to show that the inquiring systems, when applied in practice, are comple...
Article
Full-text available
It is often assumed that e-commerce behavior is sim ilar in countries with a similar culture. Through a survey, this paper proves there are actually significant differences i n e-commerce behavior, even between two culturally similar count ries. In this study, statistically significant differences are fo und in the stated appropriateness of differe...
Article
The paper presents a framework to interpret information systems development (ISD) as composed of activities for the creation and exchange of knowledge. The framework is based on the five inquiring systems presented by Churchman (13). The main contribution of the framework is in showing that the inquiring systems are complementary rather than compet...

Network

Cited By