Ana M. Redondo-Cano

University of Valencia | UV · Department of Business Administration

In recent years, digital transformation processes have been gaining relevance. However, not all companies are achieving the same degree of transformation. The presence of barriers and enablers plays a significant role in this process. Furthermore, the extent of digital transformation also impacts how human resources (HR) policies are deployed and i...

Purpose The purpose of the present study was to develop a measurement model to identify sources of resistance to change (RC) based on a previous systematic review. Design/methodology/approach The sample comprised 121 participants (faculty, students, graduates, and employees). Twenty-three items were assessed in four distinct stages: observation, e...

This research aims at analysing the influence of a holistic configuration of factors related to industry and the characteristics of the entrepreneur and the business, on the survival of social and commercial entrepreneurial initiatives in both, new and consolidated companies. The sample ranges from 2,851 to 2,109 firms, according to the period cons...

RESUMEN Las residencias para adultos mayores se han convertido en un servicio clave y cada día más demandado por las personas de la tercera edad que por diferentes razones terminan viviendo en estas instituciones. Por ese motivo, conocer cuál es el grado de satisfacción de sus residentes se convierte en un aspecto clave para la mejora de la calidad...

Purpose This study aims to explore how the fact of belonging to clusters of dissimilar form or characteristics modify the application of human resource management (HRM) practices, as well as those knowledge-sharing processes that guide and encourage the intrapreneurial behavior of employees (IPB) in firms belonging to the cluster. The main thesis i...

De cara a dar respuesta a la enorme competitividad del entorno actual, es imprescindible contar con individuos implicados e involucrados en la ejecución de un proceso intra-emprendedor para buscar nuevas oportunidades de negocio. Para fomentar este comportamiento intraemprendedor en las organizaciones, es necesario adoptar determinadas herramientas...

Residences for the elderly have become a key service and are increasingly in demand by the elderly, who for different reasons end up living there; for this reason, knowing the degree of satisfaction of its residents becomes a key aspect in improving the quality of the service. This study evaluated the quality of the service provided to residents of...

Purpose The purpose of this paper is to analyze the impact of employees’ perception of performance appraisal (PA) practices on innovative behavior (IB). The authors also propose to analyze consistency, a dimension of Human Resource Management (HRM) system strength, as a moderating variable in the aforementioned relationship. Design/methodology/app...

Recent literature has looked for explanations to the problem of how to be innovative at the individual level. Employees and their perceptions about how HR practices can affect their innovative behaviour (IB) is a relevant question today. In the present work we focus mainly on studying the effect of motivation-enhancing HRM practices (both intrinsic...

En los últimos años se ha despertado un gran interés en analizar cómo las percepciones de los empleados sobre las prácticas de recursos humanos pueden afectar al comportamiento individual y, en particular, a la creatividad y comportamiento innovador de los mismos. En ese sentido, la fuerza en la percepción del conjunto de las prácticas de RRHH apar...

Despite the well-documented importance of the outcome of negotiation for strategic success, little attention has been paid to negotiations in outsourcing agreements. In view of this gap in the literature, this paper addresses the contextual factors that better explain the negotiation behavior displayed in increasingly frequent service outsourcing a...

La literatura muestra cierto consenso sobre la influencia positiva de la cultura cooperativa en la exitosa implantación del modelo EFQM. Existen posturas diferenciadas respecto a la capacidad estratégica de este modelo, mientras que una considera que únicamente afecta al proceso de implementación, la otra defiende que también afecta al proceso de f...

El valor de este artículo reside en la realización de un análisis comparado sobre cómo un hotel en Costa Rica ha implantado y certificado un sistema de gestión de calidad basado en la Norma ISO 9001:2000 y un sistema de gestión basado en el estándar CST ha facilitado su implementación. Dicha comparación nos permitirá encontrar diferencias y/o simil...

The value of this paper lies in the fact that it provides a comparative analysis between ISO 9000:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The anal...

L’objectiu és presentar un projecte la finalitat del qual ha estat mostrar als estudiants de primer de Relacions Laborals quines són les principals eixides professionals, les competències i habilitats requerides per les esmentades eixides i la seua vinculació amb les matèries objecte d’estudi de la titulació. El projecte està especialment dirigit a...

The Q Tourist Quality Standard is proving to be highly successful not only in Spain but also in several other countries across the European Union. The Q Certificate lays the ground for companies to build competitive differences not because they have obtained a certificate but because the groundwork the certificate implies means that they are capabl...

Although the different perspectives of outsourcing—strategic versus economic—are taken into account in this research, our main objective is not to analyze the main reasons underlying this logic or to explain the decision behind outsourcing different activities. Instead, we aim to carry out a thorough analysis of the relationship between the charact...

The main drivers for R&D collaboration uncovered by the economic literature are the access to external cognitive capabilities and costs. Very seldom the nature of knowledge has been considered a determining factor for activity externalisation. This paper analyses the role of the nature of knowledge in the locus of innovation. Then, a knowledge mana...

El sector de artes gráficas, como tantos otros, ha sufrido los efectos de las nuevas tecnologías de una manera muy directa, debiendo las empresas que en él operan hacer frente a los nuevos retos planteados por la introducción de dichas innovaciones. Así pues, en el presente artículo se pretende ahondar en el estudio de este sector, al que en ocasio...

The paper addresses the strategic aspects of knowledge management and presents a model that helps in the detection of those activities that may lead to an increase of an organisation's intellectual capital endowment through an adequate knowledge management strategy. The complexity of the economic environment (the risks associated to launch new prod...