Ana Junça

Ana Junça
ISCTE-Instituto Universitário de Lisboa | ISCTE · Business Research Unit (BRU)

PhD

About

64
Publications
14,740
Reads
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391
Citations
Additional affiliations
September 2009 - present
ISCTE-Instituto Universitário de Lisboa
Position
  • Lecturer
Description
  • Lecturer of: Communication skills; communication and personal development; employability skills
September 2009 - September 2010
ISCTE-Instituto Universitário de Lisboa
Position
  • Researcher
Description
  • Research Project: Integrating micro and macro organizational behavior through longitudinal and multilevel models: Subjective well-being, job satisfaction and performance (Reference PTDC/PSI/73347/2006)
Education
September 2009 - July 2015
ISCTE-Instituto Universitário de Lisboa
Field of study
  • Human Resources Management and Development
September 2009 - June 2010
ISCTE-Instituto Universitário de Lisboa
Field of study
  • Human resources management and development
September 2007 - July 2009
ISCTE-Instituto Universitário de Lisboa
Field of study
  • Social and organizational psychology

Publications

Publications (64)
Article
This study is based on the affective events theory and aimed to investigate the situational predictors for mindfulness-related differences in daily affect and gratitude. We tested a mediated moderation model in which daily micro-events (daily hassles and uplifts) were related to affect and gratitude at the within-person level. We also tested a cros...
Article
The idea that innovative work behavior (IWB) can be a source of well-being is a prominent theme in the innovation literature. However, the potential bright side of IWB for employee well-being is overlooked. Building on the egosystem-ecosystem perspective, we theorize and empirically test individual differences in two interpersonal goals, namely com...
Article
The Scale of Positive and Negative Experience (SPANE) is widely used to measure emotional experiences, but not much is known about its cross-cultural utility. The present study evaluated the measurement invariance of the SPANE across adult samples (N = 12,635; age range = 18-85 years; 58.2% female) from 13 countries (China, Colombia, Germany, Greec...
Article
Purpose This study draws on the affective events theory (AET) to understand how telework may influence workers' well-being. Hence this study aimed to (1) analyze the indirect relationship between telework and well-being via daily micro-events (DME), and (2) test whether procrastination would moderate this indirect effect. Design/methodology/approa...
Article
Purpose The purpose of this study was to analyze the moderating role of micro-events on the relationship between the three Dark Triad dimensions and counterproductive work-brehaviors. The social exchange theory and the person–situation interactionist model supported this study’s model that analyzed whether micro-events at work would moderate the re...
Article
Purpose Over the past few decades, the environment for organisations has been frequently described using the acronym VUCA: a volatile, uncertain, complex and ambiguous environment. In spite of the popularity of this acronym, it is not unusual to find some overlap concerning the meaning of those terms, as well as poor definitions of each in the lite...
Article
Full-text available
Although there is evidence that pets may help individuals facing significant daily stressors, and that they may enhance the well-being of their owners, little is known about the benefits of pets for job performance. Since the COVID-19 pandemic crisis, teleworking was a strategy implemented in many countries to reduce the virus widespread and to ass...
Article
Full-text available
Purpose Employer branding is a topic that has gained relevance in the organisational world. Currently, organisations need to differentiate themselves, and one of their biggest challenges is the search and retention of talent. One of the factors that have been associated with attracting talent is employer branding. However, studies that explore the...
Article
Purpose The COVID-19 pandemic forced organizations to adopt telework, many of the organizations without any prior preparation, influencing not only daily organizational routines but also workers' happiness. Happiness is important for organizations because happy and fulfilled workers are a key to achieving organizational success. Organizational cult...
Article
Full-text available
Purpose This study draws on the Job Demands-Resources (JD-R) model to analyze if (1) social and organizational resources impact students' satisfaction, via academic engagement, and (2) psychological capital moderates the mediating path. Design/methodology/approach To test our hypotheses, the authors collected data from two well-established higher...
Article
Full-text available
The pandemic crisis of COVID-19 led to higher levels of uncertainty for individuals. Mental health has been outlined as a major key research priority to support and inform interventions. This study aimed to examine whether uncertainty influenced negative affect which in turn, resulted in worst levels of mental health, during the COVID-19 pandemic c...
Article
The aim of this study was to identify the most relevant positive and negative events, and their consequent emotional experiences, occurring during the adaptation to a new country in an expatriate mission. We opted to train an artificial neural network to explore the relation between events and emotions since there is increasing evidence of the nonl...
Article
Full-text available
This study aimed to (1) analyze the relationship between the three job crafting dimensions (task, cognitive and relational crafting) and performance; (2) explore whether meaningful work fully mediates the links between the three job crafting dimensions and performance; (3) analyze if presenteeism moderates the indirect effect of meaningful work in...
Article
Full-text available
Although there is evidence that pets may help individuals who are facing significant daily stressors, little is known about the benefits of pet-friendly practices for their owners’ well-being. Based on the social exchange theory and on the Rusbult investment model, we argue that organizational pet-friendly practices will be viewed as a source of su...
Article
The present study examines the relationship between interpersonal goals – i.e., self-image and compassionate goals – and innovative work behavior by taking into account the organizational context and the country as boundary conditions. By integrating self-presentation theory with cross-cultural research on innovation, we hypothesized that in high i...
Article
Full-text available
Objective The present research explores the path between work-related curiosity and positive affect. To justify this relationship, we rely on the conservation of resources theory (COR) and include performance as a mediator of the curiosity-positive affect path, such that curiosity was expected to stimulate performance, resulting in higher positive...
Article
Purpose This study aimed to (1) analyze whether the perceived organizational support (POS) was a significant predictor of performance and stress and (2) explore the mediating role of engagement in these relations. Design/methodology/approach To test the hypotheses, the authors collected data with 200 working adults in a mandatory quarantine due to...
Article
Objectives This study aims to expand the knowledge on the affective events theory by: (1) testing the mediating role of affect in the relationship between micro-daily events and well-being, (2) and analyzing the moderating role of mindfulness in this mediated relationship. Methodology To achieve these goals, we collected data with 393 working adul...
Chapter
Full-text available
This study aims to: (1) analyze the relationship between humor-daily events and well-being; (2) test the mediating role of positive affect in this relationship; (3) analyze the moderating role of gelotophobia between humor-daily events and positive affect, and; (4) explore the moderating role of psychological climate between positive affect and wel...
Preprint
Full-text available
The workplace is a context, in which, individuals experience diverse types of micro daily events. Taking into account the personality traits, emotions vary, as does the perception of micro daily events. This study examined the three dimensions of the dark triad personality (machiavelism, psychopathy, and narcissism) as moderators of the relationshi...
Article
Full-text available
This study examined the indirect effect and moderators that may explain the link between unfriendly customer behaviors and workers’ psychological capital with a sample of 380 employees. We hypothesized that perceived health symptoms would have an indirect effect on the link between unfriendly customer behaviors and psychological capital. We also hy...
Article
This study explores the affective turmoil experienced by nascent entrepreneurs during opportunity recognition and exploitation. Based on the affect circumplex model, we employed nonlinear methods to identify configurations of affect that emerge during these early stages of the entrepreneurial journey. We analyzed data from 50 nascent entrepreneurs...
Article
Past research has highlighted the relevance of cognitive appraisals in the link events-emotions (e.g., appraisal of an event's importance and its pleasant or unpleasant valence). We hypothesized a 3-way interaction between affective events (hassles and uplifts), cognitive appraisals of importance and intrinsic pleasantness on emotional activation....
Conference Paper
Full-text available
In European countries, namely in Portugal, it is common to hear some people mentioning that they are exposed to excessive and continuous psychosocial stressors at work. This is increasing in diverse activity sectors, such as, the Services sector. A representative sample was collected from a Portuguese Services’ organization, by applying a survey (i...
Article
Service research tends to operationalize word of mouth (WOM) behavior as one of the many responses to service satisfaction. In this sense, little is known about its antecedents or moderators. The objective of this study was to investigate the role of customers’ emotions during service experiences on WOM, applying nonlinear techniques and exploring...
Article
Résumé Cette étude a pour but d’élargir la compréhension des effets de la présence attentive dans le contexte de travail, en s’attardant spécifiquement à l’influence de la présence attentive sur la créativité. Cette influence peut être directe et indirecte, si l’on considère le rôle du bien-être et de l’auto-efficacité créative. Une étude transvers...
Article
The affective events theory (AET) proposes that daily events elicit affective reactions on workers that, over time, influence affective and judgment-driven behaviours. It also suggests that this relation is moderated by dispositions and appraisals. On the other hand, the social interaction model (SIM) argues that the impact of emotions is moderated...
Article
Full-text available
Affective events theory suggests that affective events at work arouse emotional reactions that influence employees’ attitudes and behaviour in the workplace. In the present study, we apply this theoretical framework to clarify the interplay of variables that explain well-being and performance. We analysed the mediating role of positive affect and w...
Chapter
O desenvolvimento da pesquisa na área da psicologia organizacional positiva, verificado nas últimas décadas, tornou evidente o papel da saúde integral e das emoções positivas na vida pessoal e no desempenho dos indivíduos, bem como no funcionamento das organizações. Alguns autores têm enfatizado a necessidade de se investigar e aprofundar teorias,...
Article
Affective events theory suggests that affective events at work arouse emotional reactions that influence employees’ attitudes and behaviour in the workplace. In the present study, we apply this theoretical framework to clarify the interplay of variables that explain wellbeing and performance. We analysed the mediating role of positive affect and wo...
Conference Paper
Purpose: The last decades have witnessed an exponential growth of service economy, which increased research interest on service dynamics, with a focus in customers’ satisfaction. However, this focus on customers has somehow overlooked frontline employees and how customers influence them too. The present study aimed to fill some gaps on service rese...
Conference Paper
Purpose: Despite the crescent number of service interactions research, little is known about the impact of such interactions on employees’ emotions and subsequent outcomes, like cardiovascular responses and turnover intentions. Such knowledge is crucial for organizational homeostasis since health and turnover related costs are increasing every year...
Conference Paper
Full-text available
A central plank of the emotional contagion theory is that people automatically mimic emotional cues of others (facial, postural and/or vocal) and through an afferent feedback process become emotionally influenced by it. Although afferent feedback has been tested for all types of stimuli (vocal, postural, and facial), the mimicry hypothesis had yet...
Article
Full-text available
Mimicry is a central plank of the emotional contagion theory; however, it was only tested with facial and postural emotional stimuli. This study explores the existence of mimicry in voice-to-voice communication by analyzing 8,747 sequences of emotional displays between customers and employees in a call-center context. We listened live to 967 teleph...
Conference Paper
A central plank of the emotional contagion theory is that people automatically mimic emotional cues of others (facial, postural and/or vocal) and through an afferent feedback process become emotionally influenced by it. Although afferent feedback has been tested for all types of stimuli (vocal, postural, and facial), the mimicry hypothesis had yet...
Conference Paper
Full-text available
This study aimed to explore the influence of specific emotions experienced at work on employees' daily cardiovascular fluctuations. We conducted a diary study and assessed cardiovascular measures with the pulse product. Since the experience of emotions is non-linear and, likewise dynamic systems, they are complex and require robust and sensitive me...
Conference Paper
Full-text available
Introduction Research on positive affect in organizations supports that: daily work-related events are relevant factors to several daily outcomes at work. However, there is a lack of research exploring the role of specific humor daily events within work settings. As such, our aim is to explore the role of work-related daily events, conceived as dai...
Conference Paper
Full-text available
Introduction Research on positive affect in organizations supports that humor is an important factor at work, due to its positive effects on several outcomes, like creativity and well-being. However, there is a lack of research exploring specific humor daily events within work settings . Based on the affective events theory, we assume that humor at...
Conference Paper
Full-text available
Purpose Several authors have called attention for the role of emotions in the workplace. For instance, the affective events theory (AET) has investigated the fleeting nature of emotional reactions to these daily experiences, and their effects in the workplace (Weiss & Cropanzano, 1996). Experiences of emotions at work can be defined through the cir...
Article
Evidências empíricas salientam a influência de uma diversidade de micro acontecimentos (positivos e negativos) sobre o bem-estar e a produtividade dos indivíduos que se vão registando frequentemente ao longo do dia de trabalho e que são interpretados e vividos como pequenos contentamentos ou como contrariedades (Nezlek, 2007). Por exemplo, a Teoria...
Conference Paper
Introduction Research on positive affect in organizations supports that humor is an important factor at work, due to its positive effects on several outcomes, like creativity and stress reduction. However, there is a lack of research exploring what might or influence these favorable effects. Based on the affective events theory, we assume that humo...
Conference Paper
Abstract Affective events theory (Weiss, & Cropanzano, 1996) highlights the importance of affective events at work as antecedents of several emotional experiences, employees´ work related behaviours and attitudes. Furthermore, cognitive evaluation theory assumes that micro-events stimulate emotional reactions, but these are mediated by an individua...
Conference Paper
Purpose Affective events theory (Weiss, & Cropanzano, 1996) highlights the importance of affective events at work as antecedents of emotional experiences, work related behaviours and attitudes. However, a comprehensive picture on the kind of events that occur frequently in the workplace and a universally valid approach regarding the assessment of...
Conference Paper
Purpose The affective events theory (AET) highlights the importance of work daily events as antecedents of distinct emotions, attitudes and work behavior. This study aims to identify the main micro-daily events at work and associated emotions, and to analyze them within the circumplex model of affect. Design/Methodology In a first study, participa...
Chapter
Full-text available
The affective events theory (AET) highlights the role of affective daily events at work as proximal causes of emotional reactions. Using this theory and the cognitive appraisal theory, we aim to identify the main hassles and uplifts at work and the emotional reactions they evoke, levels of intensity, and perceived effects on individuals’ well-being...
Article
Full-text available
The Subjective Happiness Scale (SHS) constitutes an instrument for assessing subjective happiness. This study aims to present the validation of the SHS in a Portuguese adult population. A large representative sample (1,017 participants), from five different age groups was considered. Configurational invariance of the unidimensional structure of the...
Conference Paper
Abstract Affective events theory (Weiss, & Cropanzano, 1996) highlights the importance of affective events at work as antecedents of several emotional experiences, employees´ work related behaviours and attitudes. Furthermore, cognitive evaluation theory assumes that micro-events stimulate emotional reactions, but these are mediated by an individua...
Conference Paper
Full-text available
Evidências empíricas salientam a influência de uma diversidade de micro acontecimentos (positivos e negativos) sobre o bem-estar e a produtividade dos indivíduos que se vão registando frequentemente ao longo do dia de trabalho e que são interpretados e vividos como pequenos contentamentos ou como contrariedades (Nezlek, 2007). De facto, na vida quo...
Conference Paper
Full-text available
In everyday life people have different emotional reactions (both pleasant and unpleasant) to events. As positive and negative micro-events occur in our daily lives we frequently shift perceptions of how well we are doing accordingly (Heller, & Watson, 2005). Sometimes these events are insignificant and have little or no influence on our broader per...
Conference Paper
Research on subjective well-being has revealed the existence of diverse work related micro-events evaluated and experienced as hassles and uplifts. These events occur frequently throughout the working day and thus have a significant effect on individuals’ well-being and productivity (Nezlek, 2007). Affective events theory assumes that several event...
Conference Paper
Evidências empíricas salientam a influência de uma diversidade de micro acontecimentos (positivos e negativos) sobre o bem-estar e a produtividade dos indivíduos que se vão registando frequentemente ao longo do dia de trabalho e que são interpretados e vividos como pequenos contentamentos ou como contrariedades (Nezlek, 2007). Por exemplo, a Teoria...
Conference Paper
The Subjective Happiness Scale (SHS) constitutes an instrument for assessing subjective happiness. This study aims to present the validation of the SHS in a Portuguese adult population. A large representative sample (1.017 participants) from five different age groups was explored. Configurational invariance of the unidimensional structure of the sc...
Conference Paper
Full-text available
Overall job satisfaction is likely to reflect the combination of partial satisfactions related to a variety of features over one’s job, such as rewards, relationships, human resources management and the work itself. This is an important issue since higher job satisfaction is likely to result in higher performance at work, decreased absenteeism and...
Conference Paper
Researchers have emphasized the ambient work environment as an important risk factor for bullying (e.g., Vartia, 1996; Agervold & Mikkelsen, 2004; Tuckey, Dollard, Hosking, Winefield, 2009). The aim of the present study is to examine the relationship between psychological work environment factors and the risk of mobbing. The authors focused on thre...
Article
Full-text available
The Flourishing Scale (FS) and the Scale of Positive and Negative Experience (SPANE) created by Diener et al. (Soc Indic Res 97:143–156, 2010) are instruments that assess psychological flourishing and feelings (positive and negative, and the difference between the two). In this study, the psychometric properties of both scales were explored by usin...
Conference Paper
As Perturbações do Comportamento Alimentar (PCA), nomeadamente, a Anorexia e a Bulimia Nervosa, são perturbações psicológicas caracterizadas pelo medo intenso de engordar, insatisfação corporal e percepção corporal distorcida, para as quais concorrem factores biológicos, psicológicos e psicossociais. O estudo procurou explorar as representações soc...
Article
The paper addresses diversity, multi-culturalism and mental health. It reports qualitative data from a larger project on multi-cultural counselling competencies in Portugal which sought to meet the needs identified by specific minority groups by developing integrative, responsive and culturally sensitive treatments. A qualitative study is presented...

Questions

Question (1)
Question
Hi, I am looking for a syntax to perform a multilevel confirmatory factor analysis with R software. My aim is to analyze a factor structure of a scale with daily data. Does anyone have done something similar with R?

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