Ana Cristina Costa

University of Leicester | LE

Teams are central to contemporary business organizations. Teams occur in all industries ranging from manufacturing, to professional services, to IT, to healthcare, and are at all levels from top management executive teams to production line teams, cross-functional teams, project teams, quality circles, virtual teams, etc. However, teams are not alw...

We present a targeted review of recent developments and advances in digital selection procedures (DSPs) with particular attention to advances in internet-based techniques. By reviewing the emergence of DSPs in selection research and practice, we highlight five main categories of methods (online applications, online psychometric testing, digital int...

Trust is central to human life and is considered to be essential for stable relationships, fundamental for maintaining cooperation, vital to any exchange, and necessary for even the most routine of everyday interaction. In organizations the importance of trust has been recognized at both interpersonal and institutional levels. Two types of trust ca...

This article presents an integrative review of the rapidly growing body of research on trust in work teams. We start by analyzing prominent definitions of trust and their theoretical foundations, followed by different conceptualizations of trust in teams emphasizing its multilevel, dynamic, and emergent nature. We then review the empirical research...

Content: • Purpose: This study examined the extent to which procedural and distributive justice perceptions of promotional procedures could be used as a predictor of applicant work-related outcomes over time. • Design/Methodology: A three-time-point longitudinal design was used to assess applicant reactions: Time 1, before the promotion; Time 2,...

This chapter seeks to clarify the definition of trust and its conceptualization specifically at the team or workgroup level, as well as discussing the similarities and differences between interpersonal and team level trust. Research on interpersonal trust has shown that individual perceptions of others trustworthiness and their willingness to engag...

We provide a comprehensive but critical review of research on applicant reactions to selection procedures published since 2000 (n = 145), when the last major review article on applicant reactions appeared in the Journal of Management. We start by addressing the main criticisms levied against the field to determine whether applicant reactions matter...

Advances in information technology have transformed the practice of personnel selection, with internet-based selection procedures (IBSPs) now being widely implemented (Konradt, Warszta, & Ellwart, 2013). In this paper, technological factors and openness to experience have been incorporated into Gilliland’s (1993) justice-based model of applicant re...

The concept of trust has been studied by a large number of scholars from various scientific backgrounds. Trust has showed to play a major role in social relations, organizations, political systems, economic transactions and even in human-computer interaction. Many scholars appear united with respect to the importance of trust as a “public good”, ne...

This paper introduces the concept of user validity and provides a new perspective on the validity of interpretations from tests. Test interpretation is based on outputs such as test scores, profiles, reports, spreadsheets of multiple candidates' scores, etc. The user validity perspective focuses on the interpretations a test user makes given the pu...

This paper reports findings from a survey into applicant reactions of working adults in Saudi Arabia. A sample of 193 participants from four job functions was obtained, with measures of organizational attractiveness, core‐self evaluation, and applicant reactions to four popular selection methods in the country – interviews, résumés, work sample tes...

Purpose The purpose of this paper is to contribute to the understanding of the HRM and organisational performance (OP) nexus by drawing attention to the complex interplay of internal and external factors affecting OP, and to further provide an integrated framework for the testing of this nexus. Design/methodology/approach Relevant literature is re...

This paper reports findings from a survey into applicant reactions of working adults in Saudi Arabia. A sample of 193 participants from four job functions was obtained, with measures of organizational attractiveness, core‐self evaluation, and applicant reactions to four popular selection methods in the country – interviews, résumés, work sample tes...

The acknowledgment that trust is important for the functioning of teams and organizations has increased the demand for research showing how this importance is reflected on the behavior of its members. This study focused on trust within teams and explored the relation with performance and dimensions of effectiveness at team and organizational level....

This article describes the development and validation of a multidimensional instrument designed to measure trust within teams. Trust is conceptualized as a latent variable resulting from distinct but related (formative) indicators, i.e., propensity to trust and perceived trustworthiness, which lead to (reflective) indicators, i.e., behaviours coope...

In this chapter we present a natural open system approach to organizational control, as opposed to dominant approaches, which can be typified as either rational system approaches, closed system approaches (Scott,1987), or both. Our aim is to promote scholarly understanding of organizational control by drawing on a wider range of possible insights t...

This study examined the development and dynamics of trust in project teams and explored the relation with cooperation, monitoring and team performance. Two types of teams were distinguished at the start of the projects: low prior social-capital teams (teams composed of members that have no previous history in working together and are not acquainted...

This article introduces the special issue on New Perspectives on the Trust-Control Nexus in Organizational Relations. Trust and control are interlinked processes commonly seen as key to reach effectiveness in inter- and intraorganizational relations. The relation between trust and control is, however, a complex one, and research into this relation...

This article aims at contributing to the understanding of the trust-control nexus. The objective is to bring the discussion around the relationship between both concepts a step further by identifying common foundations, distinctive mechanisms and key implications relevant for theory-building and empirical research on trust and control. First, the c...

This paper raises two problems of trusted services in distributed organizations. First, on a global scale trust becomes a hard issue to solve for many multinationals since there is no such thing as a global PKI, although many efforts try to overcome this gap. We propose an alternative non- institutionalized trust model to overcome this global trust...

This article aims to explore the nature and functioning of trust in work teams. Trust is defined as a multi-component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, co-operative and lack of monitoring behaviours. A model was tested relating trust with perceived task performance, team sat...

The acknowledgement that trust is important for the functioning of organizations has increased the demand for research showing how this importance is reflected on the behaviour of its members. In this article we focus on trust within teams and explore the relation with performance effectiveness. A model was tested relating trust with perceived task...