Ali Tarhini

Ali Tarhini
Sultan Qaboos University | SQU · Department of Information Systems

BSc, MSc, PhD (Information Systems)

About

64
Publications
123,085
Reads
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4,519
Citations
Introduction
I am interested in social media, big data, IoT, cloud computing, IT-Business Strategic Alignment, Knowledge Management, ICT in information systems, and cross-cultural issues in IT, cutting-edge technology
Additional affiliations
January 2009 - August 2013
Brunel University London
Position
  • Researcher
January 2009 - October 2014
Brunel University London
Position
  • Reseacher

Publications

Publications (64)
Article
Artificial intelligence (AI) is revolutionising the way customers interact with brands. There is a lack of empirical research into AI-enabled customer experiences. Hence, this study aims to analyse how the integration of AI in shopping can lead to an improved AI-enabled customer experience. We propose a theoretical model drawing on the trust-commit...
Article
Employees are increasingly relying on mobile devices. In international organizations, more employees are using their personal smartphones for work purposes. Meanwhile, the number of data breaches is rising and affecting the security of customers' data. However, employees' cybersecurity compliance with cybersecurity policies is poorly understood. Re...
Article
Purpose Despite the benefits of mobile banking services in an increasingly digitised world, adoption rates remain unsatisfactory. The present cross-national study examines age- and gender-dependent variations of consumer intentions and use of mobile banking services. Design/methodology/approach The study analyses consumer mobile banking use by int...
Article
Despite the benefits of bring your own device (BYOD) programmes, they are considered one of the top security risks companies are facing. Furthermore, there is a gap in the literature in understanding gender differences in employees' smartphone security behavioural intention. This research analyses gender differences in smartphone security behaviour...
Article
Purpose A number of studies have shown that internet banking (IB) implementation is not only determined by banks or government support, but also by perceptions and experience of IB users. IB studies have showed encouraging results from academics in developed countries. Yet little is known about the user adoption of IB in Lebanon. The purpose of thi...
Article
Purpose This study investigated the impact of the virtualization requirements of the learning process on students' satisfaction and their intention to continue using online learning. Design/methodology/approach A research model was developed using the process virtualization theory (PVT); it was validated empirically using data obtained from an onl...
Article
This paper investigates the influence of national culture on customers' behavior and customers' choice of channel through the customer life cycle stages. An exploratory in-depth single case study in a multinational organization in Egypt was conducted. Specifically, 31 in-depth interviews were conducted with members of staff in marketing, IT, retail...
Article
Full-text available
This article provides an overview of extant literature addressing consumer interaction with cutting-edge technologies. Six focal cutting-edge technologies are identified: artificial intelligence, augmented reality, virtual reality, wearable technology, robotics and big data analytics. Our analysis shows research on consumer interaction with cutting...
Article
Organisations need to activate the InnoP of their workgroups and VTs to constantly update their processes and products, but they often fail to do so. There is a failure mostly when they are unable to make optimal use and channeling their resources and organisational capabilities toward the accomplishment of their tasks and targeted activities. Amon...
Article
This study aims at exploring the relations between the knowledge leadership, overcoming virtual teams (VTs) challenges and VTs' innovative performance in organisations involved in the Iraqi northern oil sector. For this purpose, the descriptive analytical approach was used, where an online survey (including 34 items in the context of the three main...
Article
This study aims to develop and test an amalgamated conceptual framework based on Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with trust (TR), emotional attachment (EA), resource and material sharing (RA), communication (COM) and collaboration (COL), which might be the salient factors that may influence the adoption of Social Netwo...
Chapter
This article aims to examine the main factors that may hinder or facilitate the adoption of cloud computing (CC) services by higher educational institutions in developing countries, exemplified here by Oman. A conceptual model was developed through extending the technology-organization-environment (TOE) framework. Data was collected from 387 IT dec...
Chapter
Full-text available
This article aims to identify the main influencing factors that may influence the adoption of online shopping in the UK by integrating Unified Theory of Acceptance and Use of Technology2 (UTAUT2) and DeLone-McLean model of IS Success with trust (TR), product variety (PRDV) and product guarantee. Data was collected from 388 British online shopping c...
Article
Purpose-The transition from multichannel to omnichannel retailing requires a better conceptualisation, especially for customer experience in smart shopping malls. Therefore, this study aims to propose a theoretical model that captures customers' omnichannel experiences in smart shopping malls in terms of personal interaction, physical environment a...
Article
Purpose The transition from multichannel to omnichannel retailing requires a better conceptualisation, especially for customer experience in smart shopping malls. Therefore, this study aims to propose a theoretical model that captures customers’ omnichannel experiences in smart shopping malls in terms of personal interaction, physical environment a...
Article
Purpose This study draws upon the hybrid approach of the resource-based view and social capital theory, and aims to develop and empirically validate a model that examines the relationship amongst wise leadership, workplace friendships and open innovation (OI) in family firms (FFs). Design/methodology/approach An online survey was conducted to coll...
Article
This research examines gender difference in omnichannel experience in modern shopping malls, combining personal, physical and virtual encounters. It proposes a new theoretical model: the gender-based shopping mall omnichannel experience model. Data was collected using 1139 questionnaires completed by millennial shoppers in the United Kingdom and Un...
Article
Full-text available
This paper argues that the cross-analysis of barriers with stakeholders provides a richer picture than analyzing the barriers on their own, as most of the literature in this area does. To test this hypothesis, we used the data from 33 interviews across 19 different types of stakeholders that were involved in a telemedicine system for the Chronicall...
Article
This study aims to develop and test an amalgamated conceptual framework based on Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with trust (TR), emotional attachment (EA), resource and material sharing (RA), communication (COM) and collaboration (COL), which might be the salient factors that may influence the adoption of Social Netwo...
Research
Full-text available
Call for papers: The use of digital technologies such as web analytics and social media has proven to be an effective way of marketing. However, the introduction of new types of technologies that allow to further customer reach, more intense personalisation and improving customers’ experience has brought new benefits and challenges to businesses. C...
Article
With a shift to more automation technology, social acceptance of technology plays an important role in the manufacturing sector. To what extent this occurs, and affects the adoption of technology, has been less researched, but is important in deciding how such technology is introduced, and the nature of the shift from labour intensive manufacturing...
Article
This study aims to examine the key factors that may hinder or facilitate the adoption of mobile banking services in a cross-cultural context. A conceptual framework was developed through extending the Unified Theory of Acceptance and Use of Technology UTAUT2 by incorporating three additional constructs, namely trust (TR), security (PS) and privacy...
Article
Purpose This study aims to investigate the factors that may hinder or facilitate consumers’ adoption of mobile-commerce (m-commerce) activities in the context of developing countries exemplified here by Oman. Design/methodology/approach A conceptual model was developed through integrating factors from UTAUT2 (performance expectancy, expectancy ef...
Article
Full-text available
In the technology acceptance studies, both the theory of reasoned action and the technology acceptance model have been widely adopted to study the factors that influence users’ technology usage intentions. While these frameworks have been mostly tested in Western nations, there has been a little effort to apply these frameworks in non-Western natio...
Chapter
This chapter investigates the strategic adoption of big data (BD) and analytics (BDA) in organizations. BD represents a large and complex phenomenon which spans different disciplines. BD research is fraught with many challenges. This research develops BD adoption model that could aid organizations in assessing the strategic importance of BD to gain...
Article
Abstract: This paper aims to investigate the silent factors that may influence or hinder the adoption of online shopping in Lebanon. A conceptual framework was proposed based on the integration of unified theory of acceptance and use of technology2 (UTAUT2) and DeLone-McLean model of IS success. Data were collected from 342 Lebanese online shopping...
Article
Full-text available
The recent explosion in ICT and digital data has led organizations, both private and public, to efficient decision-making. Nowadays organizations can store huge amounts of data, which can be accessible at any time. Big Data governance refers to the management of huge volumes of an organization’s data, exploiting it in the organization’s decision-ma...
Article
Aims: This study aims is to explore the relationship between three variables of strategic orientation (Market Orientation, Technology Orientation, Entrepreneurial Orientation) and organizational performance in the Jordanian pharmaceutical sector. Design: This study employed a quantitative research design where 252 questionnaires were collected form...
Article
Full-text available
Research about end-user acceptance of information systems and electronic government has long been a popular topic in information system. Unlike previous studies which focused mainly on e-government based on a quantitative approach in investigating what influences individuals to use and continue using electronic government, this study focuses on mob...
Article
Full-text available
This article aims to examine the main factors that may hinder or facilitate the adoption of cloud computing (CC) services by higher educational institutions in developing countries, exemplified here by Oman. A conceptual model was developed through extending the technology-organization-environment (TOE) framework. Data was collected from 387 IT dec...
Chapter
Big Data is an emerging technology in different sectors. It refers to massive amount of heterogeneous data produced from many sources. Big data analytics is the process of analyzing a huge set of data to build and discover meaningful patterns, correlation that will add value to the corresponding business through predictive decisions and other usefu...
Article
Extant research in information systems relies heavily on career anchor theory (CAS) as a lens to examine occupational choices and outcomes in information technology. Yet, the empirical results are inconclusive and the power of the theory in predicting IT occupations is rather weak. With the growing demand for IT professionals, it becomes imperative...
Article
Full-text available
Purpose The purpose of this research is to investigate the interrelationships among Knowledge Management (KM), Information Systems (IS), and Employees’ Empowerment (EE) on Employees’ Performance (EP) Design/methodology/approach Accordingly, a structural model is developed that delineates the interactions among these constructs and explores the m...
Article
This paper aims to investigate the silent factors that may influence or hinder the adoption of online shopping in Lebanon. A conceptual framework was proposed based on the integration of Unified Theory of Acceptance and Use of Technology2 (UTAUT2) and DeLone-McLean model of IS success. Data were collected from 342 Lebanese online shopping users usi...
Article
Full-text available
In this study, we investigated the main influencing factors that may influence the adoption of online shopping in the UK. A conceptual framework was proposed based on the integration of Unified Theory of Acceptance and Use of Technology2 (UTAUT2) and DeLone-McLean model of IS Success with trust (TR), product variety (PRDV) and product guarantee (PG...
Conference Paper
This research investigates the large hype surrounding big data (BD) and Analytics (BDA) in both academia and the business world. Initial insights pointed to large and complex amalgamations of different fields, techniques and tools. Above all, BD as a research field and as a business tool found to be under developing and is fraught with many challen...
Article
Full-text available
Purpose: This research aims to examine the factors that may hinder or enable the adoption of elearning systems by university students. Design/methodology/approach: A conceptual framework was developed through extending the Unified Theory of Acceptance and Use of Technology (performance expectancy, effort expectancy, hedonic motivation, habit, socia...
Article
Purpose This is an empirical study of knowledge management performance (KMP) at a university and the purpose of this paper is to examine the relationship between knowledge management process (KMPR), KMP and job performance (JP). Design/methodology/approach The data were collected using a questionnaire, as the instrument for the primary data collec...
Article
This study examines the major factors that may hinder or enable the adoption of e-learning systems by university students in developing (Qatar) as well as developed (USA) countries. To this end, we used extended Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with Trust as an external variable. By means of an online survey, data were...
Article
Purpose Mobile banking (Mbanking) is one of the most widely used mobile technology applications in recent times. This research aims to develop and test a research model by integrating social influence, trust and compatibility along with demographic variables into the original technology acceptance model (TAM) for Mbanking adoption which can be usef...
Article
Previous research on information quality and organizations performance focuses on private sectors and pays little attention to governments and public organizations. To the best of the researchers' knowledge, e-Government success literature has rarely investigated information quality as a contributor to the success of e-Government initiatives in Kuw...
Conference Paper
Social media applications have been extensively used and adopted by individuals and organisations in most aspects of daily life. Likewise, researchers have spent much effort in examining and exploring the effectiveness and efficiency of engaging such applications over the marketing context. This study, therefore, realizes the necessity of conductin...
Article
Purpose – The paper aims to examine the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms. Design/methodology/approach – A questionnaire that targets 266 resp...
Article
Purpose Most small and medium sized enterprises (SMEs) use some business management software to manage their daily operations. Ultimately they consider transitioning to an enterprise resources planning (ERP) system. However, implementing ERP system successfully is costly and complex, and often shows high disappointment rates or even abandonment du...
Article
Purpose – Knowledge sharing adoption has been considered as a significant practice for organizations. However, there is a modest empirical confirmation to indicate how these organizations value the richness of their knowledge capabilities. The purpose of this paper is to investigate both transformational and transactional leadership styles that inf...
Article
In this study, we examine the effects of individual-level culture on the adoption and acceptance of e-learning tools by students in Lebanon using a theoretical framework based on the Technology Acceptance Model (TAM). To overcome possible limitations of using TAM in developing countries, we extend TAM to include subjective norms (SN) and quality of...
Article
Purpose- The advent of mobile telephony devices with strong Internet capabilities has laid the foundation for mobile commerce (m-commerce) services. The purpose of this paper is to empirically examine predictors of m-commerce adoption using a modification of the widely used technology acceptance model (TAM) and the Unified Theory of Acceptance and...
Article
Purpose Mobile banking continues to have a profound impact on the global economy. This research seeks to understand and predict the key drivers that influence consumer intentions to adopt mobile banking. The predictive modelling of the relationship between the key determinants and the intention to adopt is explored using a modification of the widel...
Article
Full-text available
Previous research shows that selecting an appropriate theory or model has always remained a critical task for IS researchers. To the best of our knowledge, there are few papers that review and compare the acceptance theories and models at the individual level. Hence, this article aims to overcome this problem by providing a critical review of eight...
Article
Full-text available
The emergence of the internet has created a great impact on our daily lives. In recent times, financial institutions worldwide have rapidly moved from branch-based banking to online based service delivery changing the way services are rendered to customers. Despite the deployment of technology driven services in the banking sector, the adoption of...
Article
Full-text available
Purpose This study aims to develop an extended model of technology acceptance to include behavioural beliefs (perceived usefulness [PU] and perceived ease of use [PEOU]), subjective norms (SN), management support (at institutional [IS] and governmental [GS] levels) to examine the academics’ Internet acceptance behaviour within the Pakistan and Tur...
Article
Full-text available
Purpose – This paper aims to investigate the relationship between improvements in information quality and the benefits and performance of e-government organizations. As information quality is multi-dimensional measure, it is very crucial to determine what aspects of it are critical to organizations to help them to devise effective information quali...
Article
This paper examines the social, organisational and individual factors that may affect students' acceptance of e-learning systems in higher education in a cross-cultural context. A questionnaire was developed based on an extended technology acceptance model (TAM). A total sample of 1173 university students from two private universities in Lebanon an...
Conference Paper
Full-text available
Recent research shows that gamification is a valuable tool to improve students’ learning effectiveness. However, its application continues to be limited. Educators remain reluctant to use games due to fac-tors like limited resources, game complexity, inadaptability to various learning-outcomes, weak stu-dent involvement, and difficulty to integrate...
Article
Full-text available
Despite the prevalence and significance of e-learning in education, there is a dearth of published instruments for educational researchers and practitioners that measure users’ acceptance of e-learning. To meet this need, Teo (2010) developed the E-learning Acceptance Measure (ElAM). The main objective of this paper is to validate the ElAM (Teo, 20...
Article
Full-text available
Simpler is better. There are a lot of “needs” in e-Learning, and there’s often a limit to the time, talent, and money that can be thrown at them individually. Contemporary pedagogy in technology and engineering disciplines, within the higher education context, champion instructional designs that emphasize peer instruction and rich formative feedbac...
Article
Full-text available
Really Simple Syndication (RSS) offers a means for university students to receive timely updates from virtual learning environments. However, despite its utility, only 21% of home students surveyed at a university in Lebanon claim to have ever used the technology. To investigate whether national culture could be an influence on intention to use RSS...
Article
Full-text available
The success of an e-learning intervention depends to a considerable extent on student acceptance and use of the technology. Therefore, it has become imperative for practitioners and policymakers to understand the factors affecting the user acceptance of e-learning systems in order to enhance the students’ learning experience. Based on an extended T...
Conference Paper
Full-text available
With the proliferation of internet technology, universities are investing in e-learning to enhance their position in a competitive world and to improve their students' learning experience and performance. However, the success of e-learning systems depends on student acceptance and adoption of such technology. Yet, little research has been done to v...
Thesis
Full-text available
Due to the rapid growth of internet technology, universities and higher educational institutions around the world are investing heavily in web-based learning systems to support their traditional teaching and to improve their students’ learning experience and performance. However, the success of an e-learning system depends on the understanding of c...
Article
Full-text available
Due to the rapid growth of internet technology, British universities and higher educational institutions around the world are investing heavily in web-based learning systems to support their traditional teaching and to improve their students’ learning experience and performance. However, the success of an e-learning system depends on the factors th...
Article
Full-text available
A number of studies have shown that e-learning implementation is not simply a technological solution, but a process of many different factors such as social and behavioural contexts. Yet little is known about the important rule of such factors in technology adoption and use in the context of developing countries such as Lebanon. Therefore, the main...

Questions

Questions (9)
Question
Dear All,
I am currently supervising a Master students. He's interested in ICT Maturity in SMEs.
I would be thankful if you can share with us some papers about this subject.
Your input is highly recommended.
Question
Dear colleagues,
I am looking for learning a Business Analytic course, please let me know which universities are teaching this course
Many thanks in advance

Projects

Projects (6)
Project
1. To apply all concepts of KM. 2. To collaborate with international researchers for developing KM practices.