Ali Bavik

Ali Bavik
Macao Institute for Tourism Studies · Department of Tourism

PhD.
www.alibavik.com

About

48
Publications
45,574
Reads
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614
Citations
Citations since 2016
24 Research Items
517 Citations
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
2016201720182019202020212022020406080100120
Additional affiliations
August 2015 - present
Institute for Tourism Studies
Position
  • Professor (Assistant)
Description
  • http://www.ift.edu.mo
September 2013 - June 2015
Macau University of Science and Technology
Position
  • Professor
December 2011 - February 2013
Prince Sultan College For Tourism and Business
Position
  • Lecturer
Education
August 2008 - December 2014
University of Otago
Field of study
  • Tourism

Publications

Publications (48)
Article
Defining and measuring organizational culture is important, because a strong organizational culture could potentially yield sustainable competitive advantages to organizations. However, creating a strong organizational culture is often challenging due to the ambiguity surrounding this concept. A review of the organizational culture literature resul...
Chapter
A range of organizational culture scales have been developed and applied in various industries. However, the measurement of organizational culture is noticeably different according to industry. Measuring organizational culture, specifically as it relates to the hospitality industry, is also a research area that has remained relatively unexplored. T...
Article
While servant leadership is widely recognized as a people-oriented management style, little attention has been directed to understand the positive outcomes of servant leadership on different stakeholders in the hospitality context. This research examines the mediating role of employee job crafting in the relationship between servant leadership and...
Article
Majority of the prior studies suggested that corporate social responsibility (CSR) initiatives yield compet- itive advantages and reputations for organizations. Drawing on job crafting and conservation of resource theories, this study examined a mediation model of how perceived CSR may dynamically influence hotel employees’ service-oriented citizen...
Chapter
Numerous scales have been developed and utilized in the tourism and hospitality field, yet, their psychometric properties have not been systematically reviewed and evaluated. This gap compromises researchers' ability to develop better measures and improve measurement decisions. In this current study, 56 scales were identified and evaluated in terms...
Article
Understanding tourist expectations is vital for hospitality and tourism businesses to prepare for a psychological contract breach. Prior research has widely evidenced the roles of psychological contract breach predominantly between the company (i.e., organization) and employee (i.e., service provider). Nevertheless, the psychological contract betwe...
Article
Purpose This study aims to investigate the intellectual structure of leadership research in the hospitality industry through citation, co-citation and heat map analysis. Design/methodology/approach Systematic bibliometric mapping was done using citation and co-citation analysis. This study covered journals from 1985 to 2020. Findings After review...
Article
Employee creativity has become an essential concept in tourism and hospitality literature in the last two decades. Nevertheless, empirical evidence on creativity has developed into a fragmented area of research with a variety of definitions and conceptual lenses. The current study suggests that this discrepancy of extant research impedes theoretica...
Article
Purpose This paper aims to propose a “Four-F (finding facts, fostering alternates, fulfilling implementation and feasibility testing)” action plan to global food service businesses (FSB) such as restaurants (dine-in/take away) to build resilience during times of global crises. The 2019 Coronavirus disease and FSBs apply as working examples elaborat...
Article
This paper presents a novel conceptual map of how knowledge hiding is understood and practiced in the higher education context. Building on a review of the knowledge management literature, we first discuss the nature of knowledge, the conceptualization of knowledge hiding, and other related concepts. Next, we identify factors that are linked to kno...
Article
It is not uncommon to see prices that end with a 9 or 99, be it in a restaurant, grocery store, or clothes store. Yet, this convention in pricing is typically found in the US, and evidence of it in the Asian marketplace remains limited. Given this, the present study pioneers an empirical investigation on price ending strategies in Asian marketplace...
Presentation
Full-text available
Mediation and moderation issues in the causal interpretation are interchangeably used and often confused. Similarly, the statistical issues in estimating and testing mediation and moderation effects become rather complex and puzzle. This seminar summarizes the characteristics, theoretical relationships, underlying mechanisms, and a glimpse into the...
Presentation
Full-text available
Keynote: In the eyes of CUSTOMERS: The eye-tracking studies in the hospitality The presentation video is available at the link below. https://www.youtube.com/watch?v=Q53otRmx0Bs&t=173s
Article
The first impression that diners receive from a food and beverage establishment is via its menu, which conveys more information than just price and food offerings. Despite evidence that suggests possible gaze patterns across restaurant menus, it remains largely unknown how different consumers process this information across different types of menus...
Article
Research on consumer reading (i.e., visual patterns) of Asian restaurant menus is new territory for academic research. This study is the first attempt to scrutinize consumers’ visual patterns toward restaurant menus varied by the combination of page orientation (landscape vs. portrait) and menu script (horizontal vs. vertical). Based on existing me...
Article
Yield management introduces new indicators to improve the profitability of a business. In the case of tourism, Dwyer et al. (2009) introduce yield management to measure the impact of tourism at a destination, with the yield management indicators: average stay and average spending. These indicators are considered critical to an understanding of the...
Article
Purpose The purpose of this study is two-fold. First, it systematically reviews and synthesizes research on servant leadership in management and hospitality management literature. Second, by reviewing and comparing the characteristics of the hospitality industry and servant leadership attributes, this study provides insights concerning the conceptu...
Conference Paper
The purpose of this paper is to investigate the effect of empowering leadership on employees' retention intentions. This study also examines the mediating role of supervisor-subordinate guanxi in these relationships and the moderation role of gender between empowering leadership and supervisor-subordinate guanxi as well as empowering leadership and...
Conference Paper
While servant leadership is widely recognized as a people-oriented management style, little is known a about its positive influence on different stakeholders. This research sheds light on the servant leadership literature by examining the mediating role of employee job crafting in the relationship between servant leadership and individual employees...
Article
Full-text available
Defining and measuring organizational culture (OC) is of paramount importance to organizations because a strong culture could potentially increase service quality and yield sustainable competitive advantages. However, such process could be challenging to managers because the scope of OC has been defined differently across disciplines and industries...
Article
Full-text available
Tourism and sex have commonalities in providing services that satisfy basic physiological and psychological needs of human beings. Traveling to different places for relaxation, excitement and/or fun seeking and related services are long been considered as areas of research in tourism marketing. In this sense, this article deals with controversial s...
Article
Full-text available
The main aim of the study is to determine what kind of complaints students have, how universities react to these complaints, and how relevant reactions affect justice perceptions, complainant satisfaction, exit and negative word of mouth intensions of the students. In order to find out students' perceptions on university responses to their complain...
Conference Paper
Full-text available
Turkish Republic of Northern Cyprus (TRNC), as an unrecognized country, in spite of the embargos and restrictions, generates a significant revenue of 619,667.590 USD that boosts the per capita tourism income reaching up to 2,694 USD that is eleven times higher than the Turkey‟s 241 USD and slightly more than the neighboring tourism giant South Cypr...
Article
Full-text available
Nowadays the Internet is an indispensable part of tourism sector. Even today, developments of the Internet affect both the production periods and marketing activities of all the service sectors. Particularly, in the previous quarter age the improvements in the communication technologies have affected the daily activities of service providers and th...
Article
Full-text available
Purpose The purpose of this study is to investigate the potential effects of nepotism on human resource management (HRM) practices through the use of Turkish Cypriot hotel employees in three, four, and five star accommodation establishments in Northern Cyprus. Design/methodology/approach Questionnaires were distributed to full time hotel employees...
Article
Full-text available
This paper aims to provide an example for developing a measurement scale by using car rental services as a case. To do so, both qualitative and quantitative methods are utilized in three fundamental stages recommended by Churchill (1979) and Parasuraman, Zeithaml & Berry (1988). In following their footsteps, the first qualitative research was under...
Article
Service quality perception is one of the key determinants of customer satisfaction and repeat purchase. As such, it has received considerable attention in the marketing literature. Quality issues in the car rental industry, however, have received less attention. Furthermore, there is lack of a scale developed to measure service quality in car renta...

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Projects

Project (1)
Archived project
The sweet spot in the eye of the beholder: Exploring the sweet sour spots of Asian restaurant menus