Ali Aljaafreh

Ali Aljaafreh
Mu’tah University · Management Information Systems

Doctor of Philosophy
Looking for creating an international and effective research team

About

26
Publications
19,266
Reads
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132
Citations
Citations since 2017
15 Research Items
121 Citations
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201720182019202020212022202301020304050
201720182019202020212022202301020304050
201720182019202020212022202301020304050
Additional affiliations
May 2016 - present
Mu’tah University
Position
  • Professor (Assistant)
April 2006 - June 2012
Jordan Customs
Position
  • Analyst
Education
July 2012 - May 2016
University of Technology Sydney
Field of study
  • Information Systems

Publications

Publications (26)
Article
Full-text available
Mobile commerce is a developing phenomenon, youth worldwide utilising the platform that provides flexibility, ease, and convenience of online shopping through mobile devices. The study investigates the influence of mobile commerce service quality dimensions on the perception of service quality and customer satisfaction. Satisfaction in Mobile comme...
Article
Full-text available
Due to COVID-19 pandemic, electronic learning (e-learning) has been considered as a main tool for delivering education all over the world. The study aims at identifying the factors affecting students' continued usage intention of e-learning during COVID-19 pandemic and the mediating role of student satisfaction. To achieve that, a research model ha...
Article
Full-text available
Social networks sites have a considerable impact on all our life aspects, especially the educational sector. This study aims at identifying the factors affecting students’ actual usage of social networks sites for educational purposes in Jordanian universities. The proposed model consists factors of UTAUT2 theory (Effort expectancy, Performance exp...
Article
Full-text available
Reaping the vast benefits of ubiquitous social media requires users to share their information, preferences, and interests on these websites. This research draws on communications privacy management theory and the online privacy literature to develop and validate an empirical research model testing users' willingness to share sensitive data on Face...
Article
Online initial trust is one of the impediments that affect the adoption of new information technology (IT) innovations; therefore, improving customer’s initial trust is likely to improve the adoption of Internet banking services (IBS). This study aims identify the factors that affect customer’s initial trust for the adoption of internet banking ser...
Article
Full-text available
Social network sites have a considerable impact on all our life aspects, especially the educational sector. This study aims at identifying the factors affecting students’ actual usage of social network sites for educational purposes in Jordanian universities. The proposed model consists of factors of UTAUT2 theory (Effort expectancy, Performance ex...
Article
Online initial trust is one of the impediments that affect the adoption of new information technology (IT) innovations; therefore, improving customer's initial trust is likely to improve the adoption of Internet banking services (IBS). This study aims identify the factors that affect customer's initial trust for the adoption of internet banking ser...
Article
This study empirically examines the system satisfaction of employees from the Ministry of Health in Jordan toward the enhancement of the electronic health records (EHR) named HAKEEM. The proposed model has assimilated factors from the enriched end-user computer satisfaction (EUCS) model along with self-efficacy as a new predictor. The participants...
Article
Full-text available
Purpose This study aims to explore the factors influencing the intention to use e-democracy. The literature depicted conflicting results regarding such domain and especially in the Middle East, where the authors aim at establishing a solid view of the discipline. Design/methodology/approach A research model was developed based on the theory of pla...
Article
Full-text available
Electronic word-of-mouth (eWOM) has become an important communication tool in the online environment. Limited studies in the Middle East have identified what makes certain online reviews more influential than others, accordingly the main purpose of this study is to identify the impact of eWOM dimensions including (Quality, Quantity, and Credibility...
Article
This study aims to identify the direct impact of IT-business strategic alignment on achieving a sustainable competitive advantages within the context of Jordanian mining sector (JMS). In addition, it aims to investigate the impact of IT-business strategic alignment on achieving a competitive advantage in the case of involving net benefits of inform...
Article
Full-text available
ABSTRACT This research aims at measuring the quality of E-Services and its impact on student satisfaction at Jordanian universities. Toward this aim, a research model was developed and tested within the context of Jordanian universities. A questionnaire consisting of 40 (Likert) type items were distributed to a convenience sample of 755 respondents...
Thesis
Despite the rapid growth in technology and the research effort given on investigating the adoption of Internet banking services (IBS), both banks and academic researchers in developing countries perceive the problem of low-level adoption of IBS. The vast majority of studies which have investigated the adoption, acceptance, or intention to use IBS,...
Article
Full-text available
As with many other e-services, the adoption rate of Internet banking services (IBS) in developing countries is relatively low compared to developed countries. It is well-established that customer’s trust plays an important role in adopting new technologies, and hence, initial trust could be the first issue that needs to be investigated when studyin...
Article
Full-text available
This research aims at measuring the quality of E-Services and its impact on student satisfaction at Jordanian universities. Toward this aim, a research model was developed and tested within the context of Jordanian universities. A questionnaire consisting of 40 (Likert) type items were distributed to a convenience sample of 755 respondents. Primary...
Article
Full-text available
Trust in prior marketing research is considered to be the milestone in the dealing between two entities. Likewise, information systems’ researchers considered customer’s trust in e-Services to be an essential element in accepting such services. In the case of internet banking services (IBS) in the Jordanian context, the early stage of trust will be...
Conference Paper
The adoption rate of Internet banking services (IBS) is considered to be relatively high in the developed countries; which is not the case for developing countries. The lack of trust plays a vital role in discouraging users from adopting IBS. Therefore, initial trust could be the starting point of making customers comfortable processing their banki...
Article
Full-text available
Internet banking services (IBS) offer customers and banks many benefits. IBS have been widely adopted and used in developed countries; however IBS adoption in developing countries such as Jordan is still low. Lack of customer' trust is considered the most important impediment to the use of IBS in developing countries. The aim of this study is to in...
Article
Full-text available
Internet banking service (IBS) is transforming the traditional ways of customer banking. Although IBS is very common in developed countries, however, its adoption by customers in developing countries is still very slow. This may well be due to the lack of customer's trust in IBS in developing countries. This paper studies the important issue of cus...
Conference Paper
Internet banking service (IBS) is transforming the traditional ways of customer banking. Although IBS is very common in developed countries, however, its adoption by customers in developing countries is still very slow. This may well be due to the lack of customer’s trust in IBS in developing countries. This paper studies the important issue of cus...
Conference Paper
Full-text available
This study aims to investigate the innovation of Online Banking Transaction (OBT) risk communication issues inside banks in Jordan from the socioorganisational point-of-view through studying the effects of national and organisational cultures on the risk communication process. Although risk communication issue has been approved to be one of the suc...
Article
Full-text available
This study aimed to examine the appropriateness of the organizational factors (OFs) for the adoption of teleworking applica (TA). This study was conducted within the context of the mobile telecommunication sector (MTS) in Jordan. It applied the triangulation methodology that includes grounded theory and quantitative methods, in order to find and ex...

Questions

Questions (2)
Question
I'm looking for a textbook that provide enough base, examples, and cases for IT Consulting.
Waiting your responses.
Question
Dear researchers
To what extent do you think end-user self-efficacy will affect his/her satisfaction in using IS.

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