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Publications (63)
Homo academicus , who are we, who do we want to be, and how do others view us? There are many alternative answers to these questions. In this chapter, I explore three different conceptions that not only differ in outlook and underlying assumptions, but also on who counts as Homo academicus . The three are Homo academicus as guild, employment, and a...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
Whilst digitisation is far from a new concept, many assume that simply introducing automation and information systems in various forms will be enough to make their organisation’s operations more efficient. This misconception can often lead to disarray and costly mistakes. Digital Transformation: Understanding Business Goals, Risks, Processes, and D...
In this chapter by Alf Westelius and Johnny Lind, “Painting the relevant organisation”, the authors discuss how it is increasingly less self-evident which entity should be the focus of strategic management control. Although the relevant organisation may be the whole, or some parts, of an organisation, it may also be a somewhat broader entity such a...
This book presents and discusses the fundamentals of strategic management control. It shows how and why this influential mode of control has become crucial for the successful formulation and implementation of competitive strategies. The book focuses on the importance of a strategic dialogue between managers and co-workers (‘Co-worker’ is the term u...
Strategic management control differs from traditional management control in several important respects. First, it supports both strategy formulation and strategy implementation. Second, it is to a large extent based on non-financial information. Third, it deals with both the long and short term and supports not only tactical, but also strategic and...
Purpose
The purpose of this paper is to lay a current, research-based foundation for investigation of the concept of innovative price models and its connection to business models.
Design/methodology/approach
The design is composed of a structured literature review of articles on price models published in 22 journals during 42 years. This then serv...
Whereas social entrepreneurship has been extensively studied, its antipode—antisocial entrepreneurship—is all but neglected in the literature. This article identifies and elucidates this glaring conceptual and research gap; it provides a conceptual foundation for making sense of antisocial entrepreneurship, demonstrating how it is distinct from rel...
Metaphors are powerful tools for sensemaking, sensegiving, and theory development, but they are often concealed in academic writing. This paper uncovers two metaphors underlying entrepreneurship discourse and research—elixir and mutagen. The elixir metaphor is uncovered by examining critiques of entrepreneurship research, and serves as a compact de...
Emailing does not preclude emotional exchange and many times it causes us to engage in spiralling exchanges of increasingly angry emailing. The purpose of this chapter is threefold: to explore how factors of temporality are related to anger when emailing, to model circumstances that protect against, but also ignite, anger escalation, and to raise a...
Purpose
– The purpose of the article is to present MARC, a model for assessing – and improving – the health of organisations from a humanistic point of view.
Design/methodology/approach
– The model has been developed in an organisational development clinical research tradition. The validity of the model rests on logical reasoning grounded in organ...
The purpose of this article is to analyse the repertoire of possible price models that organisations may deploy for their products and services. This is attained by developing the SBIFT model that suggests that organisations can differentiate by price along five dimensions. Previous research on pricing has been dispersed across different academic d...
Purpose
The purpose of this paper is to explore if and how a professional identity can be formed in the wake of the foundation of a new public service. In the article, the authors focus on how different forces, regulative and emergent, interact and contribute to a development of a coherent understanding of a professional identity in a decentralised...
Purpose – To explore the links between entrepreneurship and misbehavior.
Approach – Conceptual development using cases as illustrative examples.
Findings – The chapter finds that there is an overlap between the way misbehavior is defined and the way entrepreneurship is conceptualized in the literature. It also finds previous research, distinguishin...
Is pricing of ICT-intense offerings following classical paths of pricing, or are they losing ground? Is pricing in telecom based on costing, customer value or something else? Who participates in creating the offerings that meet the end customers? And how is revenue distributed among participating actors? In this article, the ecology concept, with c...
Information systems are often described as horizontal integrators, supporting and integrating core processes and providing vast amounts of real-time data in organisations. However, previous re-search indicates that managers use an "information mosaic" – a variety of pieces of information and information sources, rather than one centrally planned an...
The way a company designs its price models, i.e. how it charges for its offerings, affects its competitiveness. The purpose of this article is to design a taxonomy that can be used to identify price models and discuss their applicability. The taxonomy can also be used to compare price models and identify what needs to be developed to apply them. Th...
The aim of this article is to explore how modern IT solutions for collaborative knowledge evolution could lead to more effective energy counselling and increased energy knowledge among the public. Comparative studies have been performed where the focus has been on the prerequisites for effective use of web 2.0 type collaboration and wikis. The rese...
This article presents a new model, AKAM, for analysing adoption of discretionary, public information systems (PIS) with digital use patterns (such as use or non-use, as opposed to frequency of use, or degree of engaged or compliant use). The model is based on Rogers' innovation diffusion theory (IDT) and Nilsson's user centred access model (UCAM)....
This chapter presents a descriptive study of the use of information and communication technology (ICT) and the change in communication patterns in Swedish sport associations over the period 1994 to 2003. The change is discussed in light of Internet and broadband diffusion. Results show that new channels for communication have been adopted, primaril...
Tilläggstjänster för smarta kunder – Stångåstadsmodellen för ökat kvarboende Denna rapport beskriver slutsatserna från ett projekt som bedrevs inom AB Stångåstaden 2005. Den är skriven av Nils-Göran Olve och Alf Westelius som under året deltog i diskussioner, gjort intervjuer och genomfört en workshop kring de frågor som diskuteras i rapporten. Arb...
The aim of the study is to investigate the effects of quality management in accordance with the ISO 9000 as viewed by both quality managers and other managers. We also consider the way companies carried out the re-certification process to ISO 9001:2000 and what consequences different approaches brought. The study is based on Swedish SMEs with an IS...
There has been a rapid increase in interest to utilise the www for communication between the healthcare sector and the public. However, the potential seen by proponents is far greater than the actual achieved use. Some proponents may have overrated the potential, but in many projects there is a gap between the actual and possible achievement. In th...
From the very beginning of the www, web applications have been suggested as an efficient means of promoting organisational identity and of sharing information within organisations. This article draws on structuration theory, actor network theory, imaginary organisations and multiple organisational identities to explore the consequences of attempts...
This paper draws on the need to understand how mobile technology is implemented and used at the organisational level. IT is a general-purpose technology and its use involves a high degree of uncertainty. Therefore, managers have trouble in identifying the real scope, the functionality, and the impact of new mobile applications. However, these three...
There is an increasing interest in employing e-mail or other Internet-based messaging systems in communication between patients and healthcare professionals. Many projects are put into practice, and numerous studies shed light on patients’ preferences regarding e-messaging and their experience and use of e-messaging. We argue in this paper that the...
This article aims to develop an empirically grounded understanding of how newcomers learn to do their work and the role information systems play in this learning. Actor network theory views technology as an important actor. Information systems are built on and embody knowledge of the work and how to perform it. The influence of this actor depends o...
This paper draws on the need to understand how mobile technology is implemented and used at the organisational level. IT is a general-purpose technology and therefore its use involves a high degree of uncertainty and ambiguity. Moreover, IT vendors and system developers tend to be very unambiguous in their rhetoric about mobile technology opportuni...
Like king Midas, the champion of a Knowledge Management (KM) initiative might find herself in an awkward situation because the wish came true. Successful KM initiatives can lead to problems. The case study presented in this article details how a consulting company attempted to support its dispersed staff of consultants through the introduction of a...
Ten years ago, technology (including IT) was viewed with suspicion by many in Sweden. Today the general sentiment is one of
a strong belief in the power inherent in IT — IT will transform society and be a prerequisite for economic survival of enterprises
and individuals. Less then a year ago, small IT companies were expected to expand and stand for...
This paper presents a novel way of thinking about how information systems are used in organisations. Traditionally, computerised information systems are viewed as objects. In contrast, by viewing the in-formation system as an actor, the understanding of the structuration process increases. The user, being influenced by the ERP (Enterprise Resource...
This paper presents a novel way of thinking about how information systems are used in organizations. Traditionally, computerized information systems are viewed as objects. In contrast, by viewing the information system as an actor, our understanding of the structuration process increases. The user, being influenced by the ERP (Enterprise Resource P...
In connection with management programmes in the People's Republic of China, 152 students responded to a questionnaire developed by Hofstede (in Culture's Consequences, published by Sage, London, 1980). The majority were experienced managers. The same questionnaire was used in similar courses in Sweden, and the results were compared. While differenc...
Knowledge is often claimed to be a key to successful organisational performance, and calls for continuous learning and continuous improvement are so common that we hardly notice them any more. Organizations are being advised that to remain competitive, they must efficiently and effectively create, capture, locate, and share their organization’s kno...
ICT-based communication possibilities challenge traditional civil society organizations. Challenges relate to understanding and benefiting from the new possibilities offered. But challenges are also posed by ICT enabling alternative, informal organizing. This article explores the trends, their relation to ICT providers and their impact on civil soc...