Alexis Papathanassis

Alexis Papathanassis
Hochschule Bremerhaven · Cruise Tourism

BSc. MSc, PhD

About

63
Publications
8,879
Reads
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930
Citations
Additional affiliations
August 2005 - January 2021
Hochschule Bremerhaven
Position
  • Professor (Full)

Publications

Publications (63)
Article
Purpose This paper aims to explore and discuss the impact of digital innovations from a business eco-systemic perspective. Key smart technology application themes in the cruise industry are extracted and synthesised in a “Smart Cruise Ecosystem” (SCE) framework. Design/methodology/approach Information communication technologies (ICTs) advancements...
Article
While tourism in general, and cruise tourism in particular, have been steadily growing over the last years, industry bodies and associations have reported and warned against the first signs of labour shortages. Indeed, a relatively high proportion of tourism and hospitality students opt out of the tourism sector within the first years after graduat...
Article
The goal of this study is to determine the factors influencing students’ perception of sexual harassment during their tourism and / or cruise internship. Particular focus was placed on the role of organisational culture and work environment, as well on the effectiveness of anti-harassment company policies.For this purpose, a self-administered surve...
Article
This is a report synthesising and discussing the key outcomes of the 6th International Cruise Conference (abbr. ICC6), which was held in Bremerhaven (Germany) in June 2019. In line with the character of the ICC Conference Series, the 6th edition of the conference addressed the visible issues and current challenges facing the cruise sector employing...
Article
Purpose This paper aims to explore and model tourists’ perceptions of corruption-related holiday incidents and their impact on travel preferences and behavior. Design/methodology/approach This research methodology reflects an exploratory-sequential, mixed-method design, comprising a content analysis of 205 online reviews, followed by a survey of...
Article
Purpose The cruise sector has undergone a significant transformation over the past decades, rendering it amongst the fastest growing tourism segments. Nevertheless, cruise holidays represent a relatively small fraction of the entire tourism sector; and so do their economic impacts and externalities. The cruise business has emerged as a result of t...
Chapter
These days, terror attacks seem to be part of our daily life. The press reports consistently about new terrorist attacks around the globe, which in turn has an impact on people’s way of life, as it strongly affects their perception and feeling of safety and security. Due to the fact, that security perceptions are a major determinant of travel behav...
Chapter
In this chapter, we aim to explore holiday-corruption from a tourist’s perspective in order to establish its potential impact on their travel-related perceptions and behaviour. Reviewing existing literature and starting with a simple ‘perception-behaviour’ conceptual framework, the exposure to holiday-related corruption incidents and the correspond...
Chapter
The number of missing persons on cruise ships has risen over the last few years. Between 2006 and 2015 the average number of missing persons per year was 21.4. However, from 2011 to 2015 the number ascended to an average of 23 missing people a year (including ferry boat incidents). This paper attempts to explore this type of incident and possibly s...
Chapter
The clichéd German-British competition on securing the best sunbeds in holiday resorts has been the inspiration for anecdotes and even advertisements in the tourism sector. Although, this holiday nuisance may appear insignificant, it reflects a form of guest-driven misconduct. Early in the morning, before breakfast, tourists begin ‘reserving’ sunbe...
Book
This book presents the latest research and novel case studies on crime and corruption in the tourism and hospitality industry. It approaches tourism as both a globalised business impacting the livelihood of millions of people, and a highly challenging field of action for national legislators and law enforcement agencies. The global nature and ubiqu...
Article
Purpose Cruise tourism is a dynamic, growing segment of tourism that has long ceased to represent a mere niche and is slowly but steadily entering the domain of mainstream tourism. Yet, cruise tourism represents a minor fraction of tourism-related literature and research (Papathanassis and Beckmann, 2011). This study aims to examine the main trend...
Chapter
This book provides an overview of the cruise industry covering a broad range of topics and issues. It has been written for a broad audience including students pursuing university and training programmes, tourism industry professionals, planners and managers in the cruise industry, and finally government agency employees. The book is organized into...
Article
Tourism in general, and cruise tourism in particular, constitute an attractive developmental option for emerging, postcommunist, and/or postindustrial economies. Yet existing tourism-related literature on destination development focuses on rather generic theoretical concepts (e.g., Butler's Tourism Area Life Cycle, 6As, and Cluster Theory) coupled...
Chapter
Environmental protection and sustainably operating cruise vessels imply increasing costs for the cruise industry. Within the competitive context of cruise tourism, compliance with modern sustainability standards partially depends on the guests’ sensitivity towards those issues and their corresponding willingness to adapt their consumption principle...
Chapter
Tragic incidents such as the grounding of the Costa Concordia highlight the pressing need to critically review, update, and ultimately improve the safety and security of cruises. Although such disasters are relatively rare, the increasing size and technological complexity characterising today’s cruise vessels, in conjunction with the passengers’ de...
Book
This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well...
Article
Internships are regarded to be essential and complementary to cruise (and tourism) curricula. Yet, their relevance remains largely unquestioned. This paper aims at exploring the internship-related perceptions of: cruise-employers, students and educators, whilst highlighting and interpreting potential misalignments. Our methodological paradigm is ex...
Chapter
The subject of this book is the European nautical tourism market, which is later contrasted with research into cruising as a well-organized industry at a global level. In particular, European nautical tourism is compared to the developed world cruise markets in the Pacific. The book is divided into 11 thematic chapters and consists of four main res...
Chapter
The subject of this book is the European nautical tourism market, which is later contrasted with research into cruising as a well-organized industry at a global level. In particular, European nautical tourism is compared to the developed world cruise markets in the Pacific. The book is divided into 11 thematic chapters and consists of four main res...
Chapter
Cruise-related research is regarded as interdisciplinary, pre-paradigmatic. As a research domain, cruises are characterised by high specificity and scarcity of available documented research. Thus, transferring methodological approaches from a variety of academic disciplines is inherently associated with epistemological risks and practical obstacles...
Article
Cruise ships are increasing in size, itineraries are becoming more standardised, and new customer segments are emerging. These factors induce a new social reality and represent a potential differentiator for the production and offering of cruise experiences. In this light, the study of guest-to-guest interactions will expectedly gain importance ove...
Book
This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes...
Book
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences....
Book
?The growth and increased popularity of cruises is accompanied by a number of sustainability issues concerning the environment, the port economies and societies; on board and at shore. The sustainability imperative ultimately leads to operational, economical as well as image-related challenges for the sector's decision-makers and stakeholders. This...
Book
The growth and increased popularity of cruises is accompanied by a number of sustainability issues concerning the environment, the port economies and societies; on board and at shore. The sustainability imperative ultimately leads to operational, economical as well as image-related challenges for the sector's decision-makers and stakeholders. This...
Book
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences....
Chapter
This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes...
Chapter
This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes...
Article
The proliferation and increasing significance of online reviews for all kinds of consumption decisions imply the need for a better understanding of their influence in the tourism context. Holiday selection neither happens in a vacuum, nor is it exclusively based on online holiday reviews. In order to gain a holistic and realistic understanding one...
Article
Travel agencies remain the most popular distribution channel for cruises and a major determinant of passengers' postvacation evaluation. Our starting point is that cruise operators' extranets can contribute to their relationship with travel agencies, while improving the evaluation of cruise services. Within e-tourism research, the B2B dimension and...
Article
The field of tourism has been described as pre-paradigmatic and multidisciplinary. The acclaimed ‘poverty of tourism theory’ is attributed to the fragmentation, managerialism and lack of unifying theoretical perspectives characterising empirical research. Constituting a sub-category of tourism, cruise research is presumably subject to similar criti...
Article
Having had an extensive look a number of niches, one may gain the impression that the potential for specialists is endless. Tourism niches are built on persisting social trends such as: Sustainability (e.g. Agro-, Inclusive-, Eco-tourism) Experience-economy (e.g. Space-, Sport- & Extreme-, Military-, Film-, Dive-tourism) Self-development & individu...
Article
Over the last years the tourism sector has grown substantially in a number of ways. According to the World Tourism Organisation (WTO, 2004a), over the previous decade international tourism expenditure has practically doubled. In terms of tourism arrivals (WTO 2004b), a similar trend is to be observed. During the period 1990-2004, world tourist arri...
Chapter
This work evaluates current cruise demand forecasting practices with the main focus drawn to the European branch. Various forecasts underline the immense growth potential of this particular cruise market tempting cruise operators to launch additional capacity in this market. Given under-capacities in the cruise sector, forecasts tend to focus on th...
Chapter
A study undertaken by the Florida-Caribbean Cruise Association (FCCA) revealed that cruises are perceived as relatively safe in comparison to other holiday alternatives; especially by those who have already been on a cruise. The ‘safe’ image of cruises is promoted by the industry due to its importance for a care-free holiday experience and is argua...
Book
The challenge for cruise operators is to come to terms with a changing world where the realities of the past are not constant. This textbook presents a compendium of important issues that were discussed at the 2nd International Cruise Conference in Plymouth (UK) between the 18th and 20th February 2010. The focus of the conference was to consider em...
Book
Over the last decades, mass-tourism and the emergence of the holiday package have transformed recreational travel from a ‘luxury for the few’ to a ‘commodity for the many’. The ever-increasing demand for individuality, enabled by information technologies and the internet, has given rise to numerous, rapidly-expanding holiday niches and a correspond...
Chapter
Within the cruise sector electronic distribution channels are widely assumed to play a minor role. This contention is mainly based on the current demography of the cruise market and the corresponding stereotypical interpretations related to its online experience, purchasing behaviour and distribution channel preferences. In turn, this is reflected...
Book
Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under th...
Book
In the context of post-merger integration there is a tendency to perceive information and communication systems (ICS) as technical components or even as departments that need to be integrated. The discussion revolves mainly around technical issues and the restructuring of the IT-function(s). Alexis Papathanassis postulates that ICS ought to be trea...
Chapter
The third and last level of this case study’s analysis is the operational one. Having succinctly discussed and evaluated the meaning and potential of ICS integration in the newly-merged TUI (syskepsis), this chapter focuses on the actual operational implementation of the ICS integration programme.
Chapter
The aim of this chapter is to provide a normative-level description and subsequent evaluation of the integration between Thomson Travel (or TUI UK) and TUI Germany.
Chapter
During the last months of 1999 and the beginning of 2000, the major players ambitiously embarked on a pan-European expansion. Fully integrated groups acquiring and / or merging with other fully integrated groups.
Chapter
An analytical framework has been constructed and applied to a case-study in tourism. Subsequently and on that basis, recommendations have been made on how to deal with the specific situation at hand. At this point it is essential to ask one of the most feared questions amongst researchers: So what?
Chapter
In each of the previous four chapters, each of the POMICS elements was extensively discussed in relation to the integration efforts taking place in the World of TUI. Interestingly enough, it has been shown that a large part of the analysis results apply to the entire sector as defined in the scope of this dissertation (i.e. large integrated tourism...
Chapter
Having reviewed the meaning of integration in the world of TUI (normative level), this section aims at the evaluation of the newly merged organisation’s ICS management potential to realise this meaning, no matter its questionability. This potential can be seen as a combination of the organisation’s ICS competencies with the choice of ICS integratio...
Chapter
Having placed ICS integration management in the context of mergers and underlined its importance, an imperative has risen for a value-centric, action-focused, and systemic management approach. In other words, there is a need for an integrated concept of ICS management, aligned with the overall PMI effort / objectives, and applicable to a wide varie...
Article
Full-text available
In terms of merger success, management action in general, and post merger integration (abbr. PMI) in particular, are of primary importance. Here, the successful integration of the merging parties' information and communication systems (abbr. ICS) have a key role to play. Both the smooth operation of the merged organisation and the realisation of sy...

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Projects

Project (1)
Project
The aim of this Project and of the first conference on “yellow tourism” is to place crime and corruption in the tourism-research agenda, expanding the interdisciplinary scope of tourism to include perspectives from law, business, economics, political science and the social and behavioural sciences. Contributing fields may include, but not be limited to the following: Law, Criminology, Business ethics, Behavioural and social psychology, Critical tourism studies, Information systems, Geography The conference concept of “yellow tourism” draws on Dostoevsky’s novel Crime & Punishment, in which the colour yellow was symbolically associated with corruption and decay. Our aim is twofold: First, to gradually build a scientific community (and a corresponding body of knowledge), which, second, would facilitate the creation of sustainable tourism development strategies and policies and ultimately enable more responsible industry standards in holiday services for all people and communities involved. YTC 2017 is under the auspicies of the Region of the Ionian Islands UTC 2017 in the www: http://yellowtourism.net/ Information : yellowtourism@geolabinstitute.org