Alan Fyall

Alan Fyall
University of Central Florida | UCF · Rosen College of Hospitality Management

PhD

About

124
Publications
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Introduction

Publications

Publications (124)
Article
Full-text available
This study identifies those market segments that frequent state parks in Florida and, in particular, determines those segmentation "clusters" with a best fit for frequency of visitation, accommodation, and age. Two-Step Cluster Analysis and CHAID approaches to the determination of market segmentation are used. This study demonstrates the precision...
Article
Full-text available
This paper considers the most suitable market segment(s) from an environmental and local economic development perspective in the specific context of visits to natural environments. More specifically, the paper explores the distinctions and differences between tourists (non-residents) and residents with regard to visit behavior at natural attraction...
Article
We posit that destination vulnerability is the result of chronic conditions whose root causes lie dormant in plain sight, yet rear their ugly head during every crisis. This interdisciplinary review is motivated by the central research question: why do some destinations suffer more acute impacts in the same or similar crises than other destinations?...
Data
The main antecedents of virtual experience in tourism include quality factors, technology acceptance factors, information-related factors, and affective factors. The quality factors are associated with VR content quality, functional quality, and system quality. Among the previously described technology acceptance factors are perceived ease of use a...
Article
Full-text available
Virtual reality has become a more common phenomenon in both destination marketing and on-site experience. The recent challenges such as overtourism and the COVID-19 pandemic have created a pressing need to examine virtual tourism as an alternative to traditional travel. This conceptual article aims at clarifying virtual experience in tourism, discu...
Data
The figure represents daily data on news sentiment score in the US in 2020-2021. The daily data on news sentiment were obtained from the Daily News Sentiment Index (Buckman et al., 2020). The news sentiment scores are developed from economics-related news articles in major U.S. newspapers, including the New York Times and the Washington Post by us...
Data
The data on attitudes towards tourism were obtained by using a social media listening platform (using the search term “tourism”) that provides a social media library with more than a trillion historical and real-time posts across a variety of social media contexts. The total number of daily mentions of tourism in the US over time was considered as...
Data
The data on attitudes towards tourism were obtained by using a social media listening platform (using the search term “tourism”) that provides a social media library with more than a trillion historical and real-time posts across a variety of social media contexts. The share of voice for negative sentiment towards tourism during the selected time p...
Data
The data on attitudes towards tourism were obtained by using a social media listening platform (using the search term “tourism”) that provides a social media library with more than a trillion historical and real-time posts across a variety of social media contexts. The share of voice for positive sentiment towards tourism during the selected time p...
Article
The recent situation with COVID-19 led to significant changes in the event industry and forced event planners to organize virtual events. However, virtual events are lacking social interactions and are characterized by lower levels of engagement. This study aims at exploring relationships between event types and attendees’ behavioral intentions usi...
Article
Full-text available
COVID-19 has significantly influenced tourism, including tourists’ and residents’ attitudes toward tourism. At the same time, attitudes and consumer confidence are important for economic recovery in the tourism sector. This study explores the effects of the COVID-19 pandemic on people’s attitudes toward tourism by analyzing time-series data on the...
Data
The figure represents the numbers of tourism arrivals, income, and happiness in six Central American countries in 2019. Costa Rica demonstrates the highest number of visitors (3.14 million arrivals in 2019) and the highest happiness (7.00 out of 10.00). Panama has the highest income per capita ($11910 in 2019) with a lower happiness score (6.09 out...
Article
Well-being is considered one of the highest values in human life. Although previous studies have discussed the tourists’ well-being outcomes, the impact of tourism on residents’ happiness has received less empirical attention in tourism research. This study aims to explore the effects of tourism development on residents’ happiness in a group of cou...
Article
Purpose Mass tourism in urban settings has proven to be economically significant in many parts of the world. To date, however, the academic debate on sustainable tourism has focused primarily on the ecological and socio-cultural sustainability of tourism in rural and coastal, rather than urban, settings. This paper aims to review the emerging debat...
Article
Full-text available
Purpose National Park Service (NPS) units generate a significant economic impact for states and local gateway communities across the USA. Utah is home to 13 NPS units with visitation accounting for 18% of the state's US$9.75bn tourism economy in 2018. Twelve NPS units, including five national parks, are located in Southern Utah, driving an economy...
Article
Disability is an increasing area of scholarship across all areas of citizenship due to the 182 signatory nations to the UN Convention on the Rights of Persons with Disabilities. Accessible tourism is one area of the convention that is becoming increasingly important and popular among tourism scholars and practitioners alike. Yet, existing literatur...
Chapter
This book vast array of philosophical, political, cultural, and ethical perspectives on how best to organise the visitor economy. The book presents a series of international cases, from Cambodia to China, Egypt to the British cathedral city of Lincoln. Therefore, it, if not explicitly, implicitly intimates a view on 'how things are done' differentl...
Article
Research question Can ERM be applied as a risk management framework within adventure tourism? Research methods The paper is supported by a single-case study into the US aerial adventure industry. Data was collected from 21 interviews of senior managers within the US aerial adventure industry. Interview participants represented public and private o...
Article
This paper seeks to address the changing image and identity of the aerial adventure industry as it becomes increasingly commercialized, which has led to uncertainty over its positioning within either adventure tourism or amusement rides. Such a positioning is critical in order to mitigate the problems caused by an inappropriate identification and i...
Article
Despite its recognised importance to tourism, very little is known about innovation and innovative practices within the sub-sectors of tourism, such as adventure tourism. Further, despite the known benefits of innovation, not all innovations are adopted and the ones that are do not always have a successful outcome. Through a qualitative case study...
Article
Purpose Destinations are focal points for tourist activity and thus for the study of tourism. They are, however, notoriously difficult to manage due to their complex systems of stakeholders. Such complexity implies that destinations are driven by a wide range of forces in their internal and external environments. The purpose of this paper is to hig...
Chapter
Globally, urban destinations have witnessed exponential growth in recent years with increased ease of access, more often than not through low-cost airlines, improved touristic infrastructure and more appealing products and experiences for visitors contributing to this growth. The multi-dimensional and multi-functional nature of urban tourist cities...
Article
This paper considers the need for an industry-wide approach to risk management within the US aerial adventure industry, a sub-sector of adventure tourism. Since its inception in 2008, the industry has quickly become one of the fastest growing adventure tourism sectors in the US with many established attractions, such as ski resorts adding them to t...
Article
The aim of this exploratory study is to address motivations behind the formation of stakeholder collaborations within the U.S. aerial adventure industry as it seeks to improve risk management procedures and, in turn, reduce the number of accidents. The aerial adventure industry is faced with a conundrum in a bid to sustain its long‐term sustainabil...
Chapter
Competition among tourism destinations continues apace with their ability to be truly distinctive in the marketplace ever more difficult as so many now seek to position themselves as great places to visit, as well as great places to live, work and study. This chapter analyzes the issues concerning strategic positioning in tourism destinations and t...
Article
Florida, one of the world's most visited tourist destinations, holds one of the most vulnerable positions as a result of climate change. Through a quantitative survey, this study gathered the responses of 432 tourists who had previously visited Florida, with a hypothetical scenario of changed climatic conditions. The examination of the tourist pers...
Article
Beside the physical impacts of climate change, society’s perceptions of climate change and its reactions at different stages of decision-making levels have become critical issues. This study presents the perspective of tourists who have previously visited Florida, in a hypothetical scenario of changed climatic conditions. It is proposed that existi...
Article
Full-text available
In view of the growth, dynamism and increasing influence of the Asian tourism industry and the contribution to be played in the future by Gen Y visitors and workforce, this study compares and contrasts the views of professionals in the visitor attractions' sector in Asia. The research explores how they acknowledge Gen Y as a unique generational coh...
Article
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This article examines the scope of well-being as a focus for tourism and its potential as a tool for small business development, particularly the opportunities for tourism entrepreneurs in coastal resorts. The study reports an example of public engagement by a research team and the co-creation of research knowledge with businesses to assist in busi...
Article
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Purpose Sport mega-events have received much criticism of late. However, there has been increasing awareness of the brand-related benefits from hosting a sport mega-event, with their hosting being a deliberate policy for many nations, most notably among emerging nations. One such nation is South Africa, which explicitly stated its nation branding...
Article
This paper introduces the concept of the “learning destination” as a solution to historical challenges of event evaluation. The paper evaluates its relevance and role in the development of an inclusive and strategic approach to event planning and identifies the process (and context) of the development of a strategic evaluative event framework. Usin...
Article
Sport mega-events and nation branding: unique characteristics of the 2010 FIFA World Cup, South Africa
Article
Full-text available
A proliferation of research in recent years has revealed a myriad of relationships between tourism and the concept of wellbeing. These include health benefits of visiting tourist destinations, a product focus on wellness and maintaining good health. Broader interpretations emphasize the complex ways in which tourism can influence the emotional, psy...
Article
In a number of countries, local tourism associations (LTAs) are being expected to adopt the destination marketing role formerly attributed to regional-level destination marketing organisations (DMOs), which are presently either being actively dissolved or targeted for closure. Destination marketing can, however, be understood to be a public good (o...
Article
This article presents a comparative study of the destination competitiveness of Hong Kong, Singapore, and Macau and those strategies developed to enhance their future positions in the global destination “marketplace.” The methodology adopted is secondary in nature in that a critical review of the existing literature was conducted along with a synth...
Article
The paucity of literature in the field of visitor attractions, combined with the virtual vacuum of literature on international comparative research methodologies in tourism generally, and more specifically within the visitor attractions sector, together serve as the catalytic focus for this paper. Where studies have been completed on visitor attrac...
Article
With specific reference to sites in the United Kingdom, this paper critically explores the process of obtaining World Heritage Site (WHS) designation status. The paper critiques the current process with particular reference to; the procedure for inscription, stakeholder interest in application, perceived selection criteria, benefits and challenges...
Conference Paper
Full-text available
Purpose – This paper aims to indicate a shift in focus from legacy to the leveraging of event impacts, and previous papers have indicated a growing awareness of the brand-related legacies associated with sport mega-events for a host nation. However, none have explored this in relation to the strategic activities of nation brand stakeholders. Desig...
Article
Purpose – The purpose of this study is to present strategies that hospitality and tourism organisations might adopt as a means of encouraging employee engagement, thus enabling the more effective management of an increasingly multi-generational workforce. This paper evaluates current strategies being adopted that might encourage employee engagement...
Article
This study provides a comprehensive secondary-based synthesis of previous studies on the profile and patterns of consumption of Generation Y, their consumption experiences and the role of information communication technologies and social media in determining their emerging patterns of behaviour at visitor attractions. The paper concludes by advanci...
Article
Drive tourism remains an under-researched component of the wider tourism industry. As such, this study reviews the drive tourism phenomenon with attention focused on the anticipated impact of the implementation and adoption of new clean energy technologies. The study concludes with a discussion of the implications for the drive tourist, the drive t...
Article
Full-text available
Although the conflicting relationship between heritage and tourism has been debated at length in the Western academic literature, interest in the relationship is now becoming increasingly pronounced across the developing world with particular interest noted in China. To examine this phenomenon further, this study explores the cause and temporal var...
Article
This paper revisits the phenomenon of literary tourism and explores the means by which destinations can leverage benefit in the form of destination branding and marketing strategies. The paper commences with an overview of the typologies used to categorise the phenomenon and to outline the various forms it takes in the particular geographic context...
Article
Revenue management is often identified as a potentially valuable tool for addressing some of the challenges currently facing visitor attractions. This article sets out to investigate the adoption of revenue-management practices by Scottish paid-entry attractions and examines how this usage has changed over the period 1999-2009. It begins with a rev...
Article
While local residents are widely recognised to play a pivotal role in the development and management of destinations, their role in the context of visitor attractions has largely been overlooked. This paper seeks to explore the purposes and processes of local-resident engagement by attractions. A web-based survey of paid-entry attractions in Scotla...
Data
Full-text available
Available online xxx The aim of this paper is to introduce well-being as a potential concept to guide tourism destination strategy development, where the destination enhances and promotes physical and mental health for residents and tourists alike. Well-being is a complex concept concerning both objective, in terms of tourism destination, and subje...
Article
Full-text available
There has been a growing awareness of the potentially significant impact that hosting sport mega-events, such as the 2010 FIFA World Cup™ in South Africa, can have on a nation's brand. Within the broader context of nation-branding, this paper explores the specific tourism legacy that may be achieved from sport mega-events and details an exploratory...
Article
This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and management. The book consists of 27 chapters presented in s...
Article
This study examines the extent to which Generation Y (Gen Y) serves as an opportunity or challenge for visitor attractions in the UK and the corresponding strategies adopted to seek engagement with this generational segment. A multiple-case study design was adopted with face-to-face interviews undertaken with senior personnel at leading visitor att...
Chapter
Full-text available
The book presents 11 international case studies, collected under the headings of marketing tourism, sustainable tourism and niche tourism. Our chapter sets out to: Discuss the relationship between sport, tourism and mega-events in the South African context; Discuss the concept of legacy, and in particular, tourism legacy, as it relates to sport meg...
Chapter
This book examines the political order and the issues, processes and approaches in applying governance insights to tourist destinations. The book consists of 16 chapters presented in three parts. Part I introduces the reader to the issues and considerations of tourist destination governance. The four chapters in this part address the diversity of q...
Article
This paper provides empirical evidence of the application of various marketing management philosophies by tourism organizations in Turkey. Those studied had the greatest tendency toward product-oriented marketing and the least orientation toward societal marketing. The findings reveal that competency, availability of financial resources, and charac...
Article
Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood ? such as what visitor attractions actually are, what forces drive their development, who visits...
Article
This paper examines tourists' perceived satisfaction with local shopping culture, staff service quality, product value and reliability, physical features of shops, payment methods, and other shopping and shop attributes with special reference to the region of Cappadocia, Turkey. A survey questionnaire was designed and conducted with tourists visiti...
Article
Keywords: visitor attractions; best practice; pricing; revenue management; Australia; Canada; New Zealand; Scotland. This paper compares and contrasts selected management practices among visitor attractions in Scotland, Australia, Canada and New Zealand. The catalyst for the study was the growing perception that management practices among visitor a...
Article
Global tourism demand has been subject to fluctuation in recent years, and London as a tourist destination has recently had to cope with both the significant forces at play in the wider environment and radical change in the way that tourism is to be managed across the UK. The purpose of this paper is to review the post-disaster destination marketin...
Article
Although pivotal to the travel and tourism system, the destination is widely acknowledged to be one of the most difficult products to manage and market. Over the coming decade, the challenges facing destination marketers are likely to be even greater with a whole host of issues likely to impact on the future marketing of destinations. This paper se...
Article
Full-text available
The aim of this book are two-fold: (1) to evaluate the current progress of theoretical approaches to tourism marketing and (2) to show the ways to further develop the concept of tourism marketing for application within tourist destinations and individual businesses and evaluate its potential impact on performance improvement. The structure is based...
Article
Abstract This paper presents the findings of a study designed to extend and develop a previous study conducted by the authors on the management of visitor impacts at visitor attractions in Scotland. This follow-up study sets out to discover the extent to which attractions in other countries experience similar impacts, with comparable management cha...
Article
The paucity of literature in the field of visitor attractions, combined with the virtual vacuum of literature on international comparative research methodologies in tourism generally, and more specifically within the visitor attractions sector, together serve as the catalytic focus for this paper. Where studies have been completed on visitor attrac...
Chapter
Full-text available
This book addresses European tourism within the framework of an enlarged European Union of 25 members. It looks at the substantial reorientation of the organizational framework of European tourism and its profound implications for future structural and geographical patterns of development. Providing a series of thematic evaluations of relationships...