Alan R. Dennis

Alan R. Dennis
Indiana University Bloomington | IUB · Department of Operations and Decisions Technologies

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277
Publications
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20,507
Citations

Publications

Publications (277)
Article
Full-text available
Social media firestorms (SMF) are commonly seen as destructive forces of toxic comments hurled at a target for perceived wrongdoing. Yet some research suggests that SMF can provide beneficial outcomes for the target. In two studies, we qualitatively examine SMF comments (in terms of purpose and tone) and quantitatively examine users’ motivations fo...
Article
Research shows that consuming ratings influences purchase decisions in e-commerce and also has modest effects on belief in news articles on social media. We find that the act of producing ratings reduces belief in news articles on social media and induces social media users to think more critically. We propose this intervention as a method to encou...
Conference Paper
Full-text available
Conversational Agents (CAs) are becoming part of our everyday lives, whether in the form of voice assistants (such as Siri or Alexa) or as chatbots (for instance, on Facebook). When looking at CAs, users frequently start to display aggressive behavior towards CAs, such as insulting it. However, why some users tend to harass CAs and how this behavio...
Article
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In 2010, a new research stream began on collective intelligence, defined as a group's general ability to perform consistently well across a wide variety of tasks. Subsequent empirical evidence presents a mixed picture. Some studies have found groups to exhibit collective intelligence while others have not. To resolve these disparate results, we com...
Conference Paper
Full-text available
Public libraries have been long recognised as centres of learning and a major source of information. However, the digital era challenged the role of libraries. Being exposed to the digital resources provided by Google and Wikipedia, libraries are at risk of becoming obsolete. As a strategic response, libraries have adopted artificial intelligence (...
Article
Online games offer substantial business opportunities, fueling intense competition among game makers. To build gamer loyalty, a critical challenge for game makers is preventing gamers' misbehaviors that annoy other gamers. Such challenges should be considered when game makers are making their design decisions and resource allocation decisions. We c...
Chapter
There is an ongoing discussion in the NeuroIS (Neuro-Information-Systems) discipline on whether consumer-grade EEG instruments are as suitable for scientific research as research-grade instruments. Considering the increasing adoption of consumer-grade instruments along with the fact that many NeuroIS EEG papers used such tools, this debate is funda...
Article
Current information security behavior research assumes that lone individuals make a rational, informed decision about security technologies based on careful consideration of personally available information. We challenge this assumption by examining how the herd behavior influences users’ security decisions when coping with security threats. The re...
Article
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At ICIS 2019, the College of Senior Scholars appointed a committee to investigate diversity in the editorial boards of their Basket of Eight Journals. Editorial board diversity is a signal that the journal is open to and inclusive of all authors. The committee compared the gender, regional and ethnic diversity of the editorial boards to that of AIS...
Article
Background: Public health campaigns to curb the spread of COVID-19 are important in reducing its spread, but backlash to traditional information-based campaigns has been unexpectedly extreme. Objective: To understand if customizing public service announcements (PSAs) providing health guidelines to match individuals' identities increases complian...
Preprint
BACKGROUND Public health campaigns aimed at curbing the spread of COVID-19 are important in reducing disease transmission, but traditional information-based campaigns have received unexpectedly extreme backlash. OBJECTIVE This study aimed to investigate whether customizing of public service announcements (PSAs) providing health guidelines to match...
Chapter
Application of good methodological standards is critical in science because such standards constitute a precondition for high-quality research results. A fundamental question which has recently been raised in the NeuroIS literature is whether consumer-grade electroencephalography (EEG) instruments offer measurement quality that is comparable to res...
Article
Disinformation on social media—commonly called “fake news”—has become a major concern around the world, and many fact-checking initiatives have been launched in response. However, if the presentation format of fact-checked results is not persuasive, fact-checking may not be effective. For instance, Facebook tested the idea of flagging dubious artic...
Article
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"Fake news” is a term that is gradually finding its way into our conceptual lexicon in academia. This trend can be said to mirror the increasing usage of the term in popular parlance as well as the sociopolitical impact attributed to the increasing presence of fake news in our society (Allcott & Gentzkow 2017; Lazer et al. 2018). While many have ar...
Article
Objective: The objective was to understand how people respond to COVID-19 screening chatbots. Materials and Methods: We conducted an online experiment with 371 participants who viewed a COVID-19 screening session between a hotline agent (chatbot or human) and a user with mild or severe symptoms. Results: The primary factor driving user response...
Article
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Most research on e-commerce has focused on deliberate rational cognition, yet research in psychology and marketing suggests that buying decisions may also be influenced by priming (a form of what Information Systems researchers have called digital nudging). We conducted seven experiments to investigate the impact of two types of priming (numeric pr...
Article
As a remedy against fake news on social media, we examine the effectiveness of three different mechanisms for source ratings that can be applied to articles when they are initially published: expert rating (where expert reviewers fact-check articles, which are aggregated to provide a source rating), user article rating (where users rate articles, w...
Article
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Anthropomorphism is the attribution of human characteristics to a non-human object. Past research shows that anthropomorphism changes how we perceive objects (e.g., believing them to be more attractive). Does this mean we would be willing to pay more for them? We examined whether displaying a product in an anthropomorphized form influenced how much...
Article
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This paper summarizes the discussion in a panel session on the Internet of things (IoT) at the 2017 International Conference on Information Systems (ICIS) in Seoul, Korea. The panel explored a research agenda on IoT technology and its interaction with business and society. IoT refers to the ever-growing number of numerous physical devices that feat...
Article
Developing creative solutions to problems is often a key element of organizational decision making. Much research has been done on systems to support individual creativity, called Creativity Support Systems (CSS). Commercially available CSS and past CSS research have offered either a structured approach to the problem or provided stimuli to help th...
Article
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The goal of a review article is to present the current state of knowledge in a research area. Two important initial steps in writing a review article are boundary identification (identifying a body of potentially relevant past research) and corpus construction (selecting research manuscripts to include in the review). We present a theory-as-discour...
Article
Social media has changed the way many team members "meet" for the first time. Due to the increased use of virtual environments, it is now common for team members to examine each other's profile on a firm's enterprise social networking site (ESNS) in lieu of an initial face-to-face meeting. This study examines how the information provided in an ESNS...
Article
This paper reports on the panel discussion that took place at the European Conference on Information Systems (ECIS) in Guimarães, Portugal, on 9 June, 2017. The discussion focused on three central questions: 1) “What does research impact mean for you?”, 2) “What is your approach to making an impact with your research?”, and 3) “What advice would yo...
Article
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Organizations use security education, training, and awareness (SETA) programs to counter internal security threats and promote compliance with information security policies. Yet, employees often use neutralization techniques to rationalize noncompliant behavior. We investigated three theory-based communication approaches that can be incorporated in...
Article
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Diversity can have both positive and negative effects on team decision making. Text communication has been put forth as one solution to addressing this duality of team diversity. Unfortunately, the empirical results have been far from conclusive. We believe that resolving such inconsistencies are crucial to developing a more complete understanding...
Article
Employee disinterest in information security remains one of the greatest impediments to effective information security management programs. How can organizations enhance the persuasiveness of the information security messages used to warn employees of threats and encourage employees to take specific actions to improve their security? We use fear ap...
Article
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New technologies are continually being introduced and changing how firms interact with their customers. Because of this rapid rate of change, one of the most fundamental questions a firm faces is deciding whether, and when, to adopt a new technology. This is even more challenging for public social media technologies (e.g., Facebook) that can be ado...
Preprint
Full-text available
The goal of a review article is to present the current state of knowledge in a research area. Two important initial steps in writing a review article are boundary identification (identifying a body of potentially relevant past research) and corpus construction (selecting research manuscripts to include in the review). Using the Technology Acceptanc...
Article
Full-text available
Most current information systems security theories assume a rational actor making deliberate decisions, yet recent research in psychology suggests that such deliberate thinking is not as common as we would expect. Much of human behavior is controlled by nonconscious automatic cognition (called System 1 cognition). The deliberate rational cognition...
Article
Most models of technology adoption and use assume a rational decision maker engaged in thoughtful deliberate consideration of the new technology. However, recent research in psychology concludes that such deliberate, rational, conscious decision-making (termed System 2 cognition) has less influence on behavior than originally thought; nonconscious...
Article
The Hawaii International Conference on System Sciences (HICSS) celebrated its 50th anniversary (HICSS-50) in January, 2017. To mark the occasion and to pay respect to the significant standing of this conference in the global IS community, the Communications of the Association for Information Systems (CAIS) organized a special section on “Celebratin...
Article
Three-dimensional (3D) virtual environments (VEs) are collaboration platforms where group members are represented as avatars and interact in a customizable simulated world. Research from cognitive psychology has shown that it is possible to manipulate nonconscious cognition and behavior through "priming," a well-known phenomenon in which words and...
Article
We build on prior theory and research on electronic brainstorming to examine how achievement priming influences individual cognition leading to changes in individual behavior and ultimately team performance. We conducted a repeated measures experiment using electroencephalography with 53 subjects performing two brainstorming tasks. We found that pr...
Article
Participation equality, a prominent construct that has received much attention in group decision-making research, has been studied with both perceptual and objective measures. Yet, research findings regarding participation equality have been inconsistent and equivocal. We argue that one reason for this inconsistency is how participation equality ha...
Article
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The Association for Information Systems (AIS) is the premier professional association for individuals and organizations that lead the research, teaching, practice, and study of information systems. It serves society through advancing knowledge and promoting excellence in the practice and study of information systems. To that end, the AIS hosts seve...
Article
Organizations often build virtual teams to draw information from different parts of the organization to enable better decisions. However, communication patterns among virtual team members often resemble multiple monologues (in which team members broadcast what they know) rather than dialogues (in which team members mindfully share information they...
Article
Organizations increasingly use virtual groups for many types of work, yet little research has examined factors that make groups perform better across multiple different types of tasks. Previous research has proposed that groups, like individuals, have a general factor of collective intelligence, an ability to perform consistently across multiple ty...
Article
Abstract Lean asynchronous computer mediated communication is often considered poor for communicating emotion, yet individuals continue to use it for business, personal, and even romantic communication. We used a lab experiment to investigate the influence of media (email and voicemail) and task type (romantic and utilitarian) on both the psychophy...
Article
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With additional features and increasing cost advantages, e-textbooks are becoming a viable alternative to paper textbooks. One important feature offered by enhanced e-textbooks (e-textbooks with interactive functionality) is the ability for instructors to annotate passages with additional insights. This paper describes a pilot study that examines t...
Article
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Decision making is often based on the rational assessment of information, but recent research shows that emotional sentiment also plays an important role, especially for investment decision making. Emotional sentiment about a firm's stock that spreads rapidly through social media is more likely to be incorporated quickly into stock prices (e.g., on...
Article
The link between intentions and action in weight control is weaker than previously thought, so recent research has called for further investigation of ways to improve weight control that bypass conscious intentions. Priming has been shown to have effects on individual behavior in a variety of contexts by influencing subconscious cognition. This pap...
Article
Full-text available
Blogs have been a common part of the Web for many years. Individuals create most blogs for their own purposes, but corporations have also begun to develop corporate blogs as a means for communicating with their stakeholders (e.g., customers, partners, investors). In this paper, we extend theory by generating what Gregor (2006) would call a type I t...